Heather Runyon

301 N. Tillotson Ave.

Muncie, IN 47304
765-228-9665
Hnr2152@gmail.com

Skills, Certifications, and Licensure

7 years of data entry experience
7 years of customer service experience
6 years of healthcare experience
Certified HHA for 8 years
CPR and First Aid certified for 8 years
Training in basic computer skills and Microsoft office
Completed course in Medical Terminology
Current student with flexible schedule working toward a human
services degree

Additional Capabilities
Able to handle multiple tasks and work independently or in groups
Profound ability to ensure privacy and maintain protection of client
information
Well aware of principles of infection control and universal precautions
Dynamic customer service professional experience in call center and
clerical settings
Excel in listening to patient needs
Work Experience
Cared for client during periods of recovery or long term care
Assisted in personal hygiene and ambulation
Instructed and informed clients on health care issues
Prepared and maintained records of client development
Provided clients and families with communication support
Building good rapport
Work History
Help at Home Inc.
11/2013- Present
3310B W. Fox Ridge Ln. Muncie, IN 47304
765-254-1225
Above and Beyond Inc.

07/2012-05/2014
724 S. Tillotson Ave. Muncie, IN 47304
Work History Contd
Lifetouch National Contact Center (Temp position)
2011-2012
3680 W White River Blvd Muncie, IN 47304
765-216-3224
ACS (Now Xerox call center)
2009-2011
2020 Enterprise Dr. Anderson, IN
765-778-6245
KMC Metal Works (Clerical Position)
2004-2009
Main St Springport, IN
765-529-7000
References
Sheila Cannon- 765-621-8829
Tammy Neal- 765-748-1310
Alinda Young- 765-748-1131