ANA P.

ALCALA
368 S Mall Drive B104
St. George, UT 84790

SUMMARY OF
QUALIFICATIONS
Hard workers, quick learner, and competent at
managing
responsibility in a high volume atmosphere.

ACADEMICS
SOUTHERN UTAH UNIVERSITY,
Utah

Cedar City,

Bachelors of Art in Public Relations

May

2010

Dual Major: Spanish/Communications

WORK
EXPERIENCE
Intermountain Healthcare
Saint George, Utah

Account Resolution Specialist

January 2013
Present
Responsible for physician radiology orders and
preparing patients accounts for scheduling. I make
sure that their insurance is verified and procedures
authorized. After its complete; I then coordinate
their radiology appointments.
Interpreter PRN
October 2013 Present
Currently a Spanish on call interpreters for Dixie
Regional Medical Center. I have interpreted for
several facilities as well as department within
Dixie Regional including Emergency department,
Radiology, Labor and Delivery etc.
Imaging Scheduling
January 2013

September 2012

I scheduled patient radiology procedures for Dixie

Regional Medical center.

Enhanced Registration

November 2010 January

2013

LEADERSHIP

In pre-registration we discussed insurance benefits

with patients as well as clinical information for
both Inpatient and outpatient procedures.

IHC

Dixie Centennial Celebration Coordinator

Volunteer coordinator for the Dixie regional
centennial Celebration. I worked under the Public
relations team lead and executed several projects
for the big celebration.
PAS Newsletter
Established the monthly newsletter for our team,
highlighting employee engagement and other updates
that should be notified about the department.
Southern Utah University Ambassador
While attending Southern Utah University I was one of
their ambassadors. I attended college fairs with the
admissions department and informed students about
student college experience. I also had the pleasure of
cohosting several leadership weekends and lead
campus tours

SKILLS

References

Intermountain Healthcare Certified Medical

interpreter: Spanish
Microsoft Word, Microsoft Publisher, Microsoft
Excel, Microsoft outlook
Adobe InDesign, Adobe Photoshop, and Adobe
Illustrator
Tandom, Accretive, Webcollect, Avaya phone
system, Help 2,

Bernita Lighty: Accountant

435 619 1939
Kimberly Prax: Insurance Verification
(435) 862- 8034
Spencer Hardy: Account Resolution Specialist

(435) 862- 2893