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- This Document cannot be used without Samsungs Authorization Confidential

84

Notice

Product

GSM

Notice No.

12-41

Model

GT-I9300

Notice Date

5th Jun 12

Subject

Rooting Check Guide(Syscope)

Scope

Subsidiary ( Yes )

ASC ( Yes )

Customer ( No )

1. Purpose
- To inform All ASCs of information about Technical Tip.
2. Reason
- To detect an abnormally rooted phone(where phone Operating System has been
tampered with). Rooted handsets are classed as Out of Warranty.
3. Instruction
- There are two ways to check if the phone(GT-I9300) has been rooted.
- Refer to below procedure to CHECK IF THE PHONE IS ROOTED.
1) Check Setting in the phone
(1) Enter Settings About device Status

< Settings >

< About device >

< Status >

Published By [Global CS Team in HQ]


This Service Bulletin is a property of Samsung Electronics Co.,Ltd. Any
unauthorized use of Bulletin can be punished under applicable International and/or
domestic law.

- This Document cannot be used without Samsungs Authorization Confidential

(2) Check Device status at the bottom.

Not Rooted(Normal)

Published By [Global CS Team in HQ]

Rooted

- This Document cannot be used without Samsungs Authorization Confidential


2) Enter Download Mode in the phone and check rooting
Download Mode : Volume Down key + Home key + Power Key and press
Volume Up key.

Volume Up

< Volume Down key + Home key + Power Key >

< Download Mode >

Item

Not Rooted(Normal)

Rooted

SYSTEM STATUS

Official

Rooted

Published By [Global CS Team in HQ]

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