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Design01 Writeup Reablement
Design01 Writeup Reablement
Reablement
Graham Wood
December 2015
Table of Contents
2
Brief Introduction:..................................................................................................4
2.1
2.1.1
The Incident..............................................................................................4
2.1.2
The Issue..................................................................................................4
2.1.3
Client Request..........................................................................................5
2.2
3
Survey Information................................................................................................6
3.1
3.2
3.2.1
Clients:......................................................................................................6
3.2.2
3.2.3
Social Services:........................................................................................6
3.3
4
Background.....................................................................................................4
Photo Documentation......................................................................................6
Methods Used.......................................................................................................7
4.1
4.2
Agile Methodology...........................................................................................7
4.2.1
User-Centred Design................................................................................8
4.2.2
Reflections Process..................................................................................8
4.3
Evaluation of Method.......................................................................................8
Base Map..............................................................................................................9
Analysis...............................................................................................................12
6.1
Zones.............................................................................................................12
6.2
FSE................................................................................................................13
6.3
PMI................................................................................................................14
6.4
Action Planning.............................................................................................15
Decisions.............................................................................................................16
7.1
Location.........................................................................................................16
7.2
Materials........................................................................................................16
7.3
Costs.............................................................................................................16
7.4
Implement......................................................................................................16
7.5
Maintain.........................................................................................................16
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Evaluation............................................................................................................17
8.1
8.1.1
Obtain a yield..........................................................................................17
8.1.2
8.1.3
8.1.4
8.1.5
8.1.6
8.1.7
8.1.8
8.1.9
Produce no waste...................................................................................18
8.1.10
9
People Care...................................................................................................19
9.2
Fair Shares....................................................................................................19
9.3
Earth Care.....................................................................................................19
10
SWOC...............................................................................................................20
10.1
Strengths....................................................................................................20
10.2
Weaknesses...............................................................................................20
10.3
Opportunities..............................................................................................20
10.4
Constraints.................................................................................................20
11
Tweak................................................................................................................20
12
Resources.........................................................................................................21
12.1
Training Course..........................................................................................21
12.2
Books.........................................................................................................21
12.3
Websites.....................................................................................................21
13
Design Reflection..............................................................................................22
13.1
13.2
13.3
14
Personal Reflections.........................................................................................22
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1 Brief Introduction:
1.1 Background
Mrs Ford was aged 89 and lived alone in a detached 4 bedroom dormer bungalow.
She had existing mobility issues due to previous hip replacement and general
arthritis (hands and knee joints) along with age related memory problems including
ending up in hospital after suffering a stroke.
1.1.1 The Incident
On Tue 09/09/14 Mrs Ford was seen to be on the floor of her bedroom unable to get
up. The gardener had to break in through 2 dead bolt locked doors to gain access
for the ambulance service to take Mrs Ford to Wythenshawe Hospital.
1.1.2 The Issue
Whilst her situation was being diagnosed by the hospital consultants and OTs, social
services were involved and they strongly suggested that Mrs Ford should go into a
long-term care home that would have to be funded by the family as had been the
case for her husband who only passed about a year before.
Mrs Ford was financially independent at a level well above the threshold for local
authority Adult Social Care paid assistance, so would have to be self-financing of her
own ongoing care package.
The going into a long-term care home option would have necessitated selling her
long term family home to raise the capital to fund the residential care.
Previously being a very independent person Mrs Ford adamantly said she wanted to
be able to return to her own home, and her family agreed that would be best for her.
So social services insisted that Mrs Fords house to be checked and adapted before
she could come home and had to have an appropriate care package put in place.
The initial inspection highlighted that the house would need a large amount of work
doing on toilet, wet room shower adaptation, more appropriate seating in the TV
room, and a safer hospital style bed. The provisional estimates provided for this
work by their recommended suppliers was in excess of 27k.
Further assessment identified there were several other minor alterations and safety
improvements needed to electric switches, carpets, phone wiring, door locks,
lighting, and hand rails etc, and this would bring the estimates to over 30k and
could take several months to implement.
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Talk with her medical team and social workers about option to get her home.
Arrange work to be done on the house and new items purchased.
Mrs D Rush and Mrs V Wood, (her 2 daughters) already had power of attorney
access on Mrs Fords financial accounts, and so could sanction any works needed.
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2 Survey Information
2.1 Clients & Stakeholders
The client groups for this design were:
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3 Methods Used
3.1 Non-Land Based Design Considerations
For this design I had firstly thought to attempt to use OBREDIMET (Observe /
Boundaries / Resources / Evaluate / Design / Implement / Maintain / Evaluate /
Tweak) as Id done on my PDC, but I found this to be too land based focused. I then
considered the standard SADIMET - (Survey / Analysis / Decisions / Implement /
Maintain / Evaluate) or as a framework, but due to the rapidly evolving requirements
and person focused nature of the problem and the need for rapid implementation of
non-linier solutions I had to seek other appropriate methods to compliment the basic
SAIMET.
So I decided to adopt a form of the iterative Agile design methods for complex design
and rapid implementation that I had used for many years in business. This was to
deliver incremental standalone components of the overall solution, enabling us to get
early benefits and also to try out revised variants on options as Mrs Fords condition
and needs changed.
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4 Base Map
Dated Sept 2014 to Jan 2015 by GW Scale Not strictly to scale.
At first the main focus was just on the use of the bathroom and toilet, but as further
info on the status of Mrs Fords condition came from the hospital staff it soon became
clear that we had to open up the scope of requirements much wider.
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During October it became obvious that Mrs Ford could be confined to a wheelchair
so this became a new requirement where access was an issue.
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In December the hospital and OTs recommended that a wet-room facility would be
required to meet the wheelchair access requirements.
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5 Analysis
5.1 Zones
Analysis of Zones with type and frequency of use became a key tool in deciding what
change options were possible to give greatest benefits, and for appropriate
sequencing of the implementation works.
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5.2 FSE
FUNCTIONS
Safe sleeping
Emergency contact
Emergency contact
Emergency and social
contact
Entertainment
Entertainment and mental
wellbeing
SYSTEMS
Bedroom
Bedroom
24/7 monitoring
TV room
ELEMENTS
Powered Hospital Bed
Phone
Panic button watch
Phone
TV room
Garden
Television
Bird Table
Bird Seed
TV room
Physical handling
Swivel lifter
Physical handling
Wheelchair
Preparation of meals
Personal care
Carers
Bathing
Personal care
Medication management
Physical handling
Refurbished bathroom
Convenience toileting
Convenience toileting
Physical handling
Physical handling
Safer flooring
Convenience eating
New carpets
Over bed riser table
Improved mobility
Home visits
OT services
The Functions, Systems & Elements Analysis demonstrates that many of the
physical elements are key to enabling quality of life functionality, supporting multiple
interrelated systems and functions identified during the design iterations.
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5.3 PMI
PMI table taken from Analysis : Design 01 Reablement - Analysis.docx
AREA
TV room
Zone 1
Bedroom
Zone 1
Toilet room
Zone 2 or 3
Bathroom
Zone 3
Kitchen
Zone 4
Hall
Zone 4
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PLUS
MINUS
Only basic
Small and cramped
physical upgrade
for when 2 cares
changes required
doing physical
carpet and phone.
handling due to
Special over
other furniture.
table to enable
meals at chair.
Simple bed
Large carpet area
equipment change.
deemed too
expensive to
Cordless phone by
replace, but long
bed to give piece
shag pile could be
of mind.
hazard
Simple raised seat
equipment change
only
Very cramped so
difficult for carer
assistance
INTERESTING
Introduce benefit of a
Zone 5 by way of bird
table in garden by the
window.
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Addition of a few
house plants to
brighten up and make
it look appealing.
PLUS
MINUS
INTERESTING
Veranda
Zone 4
Spare Rooms
1&2
Zone 4/5
Lounge
Available for
storage
Zone 4/5
Stairs
Zone 5
Bedroom (first
floor)
Available for
storage
Pleasant views
continued to be
maintained by
existing gardeners.
Access not
possible without
carer assistance
and ramps
Access not
possible without
carer assistance
and ramps
Zone 5
Toilet (first floor)
Zone 5
Garden
Zone 5
Driveway
Zone 5
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6 Decisions
Key decisions made on design elements.
6.1 Location
Stay in her own house and optimise use of key rooms.
6.2 Materials
We wanted to utilise mostly resources from onsite to reduce costs, but some items
such as carpet and chairs had to be bought new.
Specialist care items such as the hospital bed, wheelchair, and lifting equipment
were provided by negotiation with NHS and Social Services.
6.3 Costs
It was agreed that cost should not be seen as the main limitation or constraint as the
key element was people care.
The initial third-party estimates being over 30k was seen as unacceptable by the
family, as even though affordable spending that much capital from her savings would
have been too distressing to Mrs Ford.
The final spend was only in the order of 4k from Mrs Fords savings and achieved
at least as much benefit.
The cost for daily carer home visits and the specialist equipment was met by
negotiation with NHS and Social Services.
Note: Full detail cost breakdowns were shared and agreed with client, but were
deemed as private for this public version of design write-up.
6.4 Implement
We decided to implement the evolving design as a series of quick win phases using
Agile methods. This included quick feedback to aide redesign and modifications to
be made to keep pace with the changes in Mrs Fords physical and mental health.
6.5 Maintain
In order to most efficiently maintain the service elements of this design review points
and feedback were incorporated as part of the design process and ongoing service
delivery.
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7 Evaluation
The key Permaculture Principles (Holmgren) were used for evaluation throughout the
design process.
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9 SWOC
Used SWOC (Strengths, Weaknesses, Opportunities and Constraints ) analysis
as an exercise to evaluate the design to compliment the PMI .
9.1 Strengths
Believe we achieved everything identified in our client interview
9.2 Weaknesses
Nearest family living at least one hour drive away.
9.3 Opportunities
Reuse of some existing materials.
Set up spare room for family members to occasionally stay over.
Possible option for live-in help.
9.4 Constraints
Challenging timescale and costs.
Rapidly changing health requirements.
Clients finances
Budgets available from Adult Social Care.
10Tweak
The iterative nature of the design method incorporated tweeks at every stage.
For an example see the evolving nature of the bathroom criteria.
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11 Resources
Resources used that have influenced this design
11.2 Books
11.3 Websites
https://www.gov.uk/service-manual/agile
http://www.bbc.co.uk/news/health-34282423
http://www.bbc.co.uk/news/health-30990913
11.4 Tools
Laptop
DSLR camera
Mobile phone
Note books and sketch pads
Woodwork and plumbing selection of hand tools.
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12Design Reflection
12.1 Design Process used
The SADIMET method was found to be lacking on customer focus for defining of the
expected Outcomes and this gap was filled by using the Action Planning method to
force focus on the Outcome during design where rapidly changing needs occurred.
Site Development:
13Personal Reflections
Up to this point in my early permaculture Diploma journey I had only ever used the
permaculture methods for land based designs as on the PDC.
At the beginning I really struggled to see how to apply
or
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to the nature of this Reablement design that was very people care focused and
the criteria were changing almost daily.
So for this Reablement project I used a range of Agile analysis and project delivery
tools in the design, all of which I had used many times before in business work
situations, because for me Permaculture can use the best from many disciplines to
achieve our aims. In my business career I've successfully used the high tech
through to "old country law" with good effect. So just because I don't fully
understand why and how it works it does not stop me from using it where it appears
appropriate.
I find the taking photographs is central in my permaculture observations design work
and I use them to help and guide each step of all my Permaculture Designs. By
including some carefully chosen ones here in this design not only assisted me as a
Designer but will hopefully help my work to be applied by others tackling similar
situations, by giving a very practical and visual feel to the write up.
I liked doing this design as it gave me personal satisfaction especially when getting
the very positive feedback from Mrs Ford, her family, and the medical professionals,
but it seemed to consume most of my time and was heavy on emotion at the end
when Mrs Ford passed away.
Much to my surprise it effectively drained me emotionally to the extent of detracting
and delayed some of the other designs I was working on and planning at that time.
==#==
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