Oral Communication

A gift to humans

Builds up human relationships

Advantages:
Understanding and clarity between partners in conversations.
Immediate feedback to make speedier decisions
Saves time and cost
Flexible to allow changes in decisions made earlier
Requires in team work
Effective in problem solving, disputes and conflicts.
Limitations:
Dependence on oral communication alone may lead to problems
Generally casual and less organized
A speaker may shift his or her stand
Not often used as legal record

Telephone Conversation
Quickest medium for instant communication
Features:
1. The conversations should be brief.
2. Courtesy in the speech: pleasantness, politeness and warmth.
3. Clarity in the conversation
4. Precision: convey the exact message; without any confusion.
* Make notes while talking (Official Conversation):
Making notes require:
Active listening
Recording significant points