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Leadership Studies & Practicum

Understanding Conflict
Potential Outcomes of Constructive Conflict
Opens up and clarifies issues
Helps to resolve problems and move parties forward
Discloses new information and perspectives
Promotes authentic and empathic communication
Facilitates team learning and individual participant growth
Assists in generating breakthroughs, creativity, and innovative
thinking

Potential Outcomes of Destructive Conflict


Saps energy and diminishes moral
Polarizes participants and deepens differences
Delays team problem solving and hampers individual growth

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