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Scan To SMB Problem in Win8.1 or Server 2012 R2
Scan To SMB Problem in Win8.1 or Server 2012 R2
1 or Server 2012 R2
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Scan to SMB does not work after upgrading to Windows 8.1 or 2012 R2.
The following error may be displayed on the device: 016-782 Login Error
This is a known issue in the Windows 8.1 and Windows Server 2012 R2 General Availability Update Rollup.
It was reported in the following article on Microsoft's website:
Article ID: 2883200 - http://support.microsoft.com/kb/2883200/en-us - Windows 8.1 and Windows Server 2012 R2 General
Availability Update Rollup
Known issues:
The following known issues may occur after you apply this update:
When you scan and send a document from a Multifunction Print (MFP) device by using the Server Message Block (SMB) protocol to
a file share on a Windows 8.1 or Windows Server 2012 R2-based computer, the scan file cannot be saved to the file share and you
receive an error message indicating that send operation failed.
Details and a fix were explained in the following article on Microsoft's website:
Article ID: 2896636 - http://support.microsoft.com/kb/2896636/en-us - You cannot use certain third-party devices to send a document
to a shared folder in Windows RT 8.1, Windows 8.1, or Windows Server 2012 R2
Install rollup update from article 2887595.
A fix was provided in the following update rollup by Microsoft:
Article ID: 2887595 - http://support.microsoft.com/kb/2887595 - Windows RT 8.1, Windows 8.1, and Windows Server 2012 R2
update rollup: November 2013
Applied fix:
2896636 You cannot use certain third-party devices to send a document to a shared folder in Windows RT 8.1, Windows 8.1, or
Windows Server 2012 R2.
Products
Categories
EU
Troubleshooting
Ricoh
Color Multifunction
Authentication/Password
Scanning
Aficio 1224C,1232C
Error Messages
Scan to Folder
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2014-06-23 11:06:48
Strona 2
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2014-06-23 11:06:48
Strona 3
MP C305SP/SPF
MP C401SP/SRSP
MP C1500sp
MP C2000, C2500, C3000
MP C2003SP/ZSP, C2503SP/ZSP
MP C2030, C2530
MP C2050, C2550
MP C2051, C2551
MP C2800, C3300
MP C3001, C3501
MP C3002, C3502
MP C3003SP/ZSP
MP C3500, C4500
MP C3503SP/ZSP
MP C4000, C5000
MP C4501/A, C5501/A
MP C4502/A, C5502/A
MP C4503SP/ASP/ZSP/AZSP
MP C5503SP/ASP/ZSP/AZSP
MP C6000, C7500
MP C6003SP/ZSP
MP C6501SP, C7501SP
MP C6502SP, C8002SP
SG 3100SNw
SG 3110SFNw
SP C210SF
SP C220S, C221SF, C222SF
SP C231SF
SP C232SF
SP C240SF, C242SF
Nashuatec
Color Multifunction
C503/d
C606/e
CS506/d/de, CS525, CS531
CS510/e
CS513d
DSc224, DSc232
DSc328, DSc332, DSc338
DSc424, DSc432
DSc428, DSc435, DSc445
DSc428*, DSc435*, DSc445*
DSc460, CS555
GX 3000S
GX 3000SF, 3050SFN
MP C300/SR, C400/SR
MP C305SP/SPF
MP C401SP/SRSP
MP C1500sp
MP C2000, C2500, C3000
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Strona 4
MP C2003SP/ZSP, C2503SP/ZSP
MP C2030, C2530
MP C2050, C2550
MP C2051, C2551
MP C2800, C3300
MP C3001, C3501
MP C3002, C3502
MP C3003SP/ZSP
MP C3500, C4500
MP C3503SP/ZSP
MP C4000, C5000
MP C4501/A, C5501/A
MP C4502/A, C5502/A
MP C4503SP/ASP/ZSP/AZSP
MP C5503SP/ASP/ZSP/AZSP
MP C6000, C7500
MP C6003SP/ZSP
MP C6501SP, C7501SP
MP C6502SP, C8002SP
SG 3100SNw
SG 3110SFNw
SP C210SF
SP C220S, C221SF, C222SF
SP C231SF
SP C232SF
SP C240SF, C242SF
Gestetner
Color Multifunction
2606/e
2703/d/de
CS206/d/de, CS225, CS231
CS210/e
CS213d
DSc224, DSc232
DSc328, DSc332, DSc338
DSc424, DSc432
DSc428*, DSc435*, DSc445*
DSc428, DSc435, DSc445
DSc460, CS555
GX 3000S
GX 3000SF, 3050SFN
MP C300/SR, C400/SR
MP C305SP/SPF
MP C401SP/SRSP
MP C1500sp
MP C2000, C2500, C3000
MP C2003SP/ZSP, C2503SP/ZSP
MP C2030, C2530
MP C2050, C2550
MP C2051, C2551
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2014-06-23 11:06:48
Strona 5
MP C2800, C3300
MP C3001, C3501
MP C3002, C3502
MP C3003SP/ZSP
MP C3500, C4500
MP C3503SP/ZSP
MP C4000, C5000
MP C4501/A, C5501/A
MP C4502/A, C5502/A
MP C4503SP/ASP/ZSP/AZSP
MP C5503SP/ASP/ZSP/AZSP
MP C6000, C7500
MP C6003SP/ZSP
MP C6501SP, C7501SP
MP C6502SP, C8002SP
SG 3100SNw
SG 3110SFNw
SP C210SF
SP C220S, C221SF, C222SF
SP C231SF
SP C232SF
SP C240SF, C242SF
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2014-06-23 11:06:48