MIS in McDonald’s

Presented by
Manoj Aggarwal
 Content
• About McDonald’s
• Facts & Figures
• Business model
• McDonald’s in India
• Information flow
• Suggestions
• Suggested MIS (ERP)
• ERP Techniques
• ERP systems
 About McDonald’s
• The business began in 1940, with a restaurant
opened by brothers Dick and Mac McDonald in San
Bernardino, California.
• The first McDonald's restaurants opened in the
United States, Canada, Costa Rica, Japan,
Netherlands, Germany, Australia and Sweden in
order of openings
 Facts & Figures
• Found in 119 countries
• Serve nearly 47 million customers every day
• 31,000 restaurants worldwide
• Employing more than 1.5 million people
 Business Model
• Franchise Model
• Product Consistency
• Act like a retailer and think like a brand
 McDonald’s in India
• McDonald’s entered India in 1996.
• McDonald’s India has a joint venture with Connaught Plaza
Restaurants and Hard Castle Restaurants.
• Connaught Plaza Restaurants manages operations in North
India whereas Hard Castle Restaurants operates restaurants in
Western India.
Information flow
 Suggestions
• Provide access to information form any where any
time.
• Head office management and regional office
management access to the proposal for status
monitoring and tracking.
• Create a business management database/data
warehouse that is useful to management , sales
managers.
 Suggested MIS (ERP)
• ERP (enterprise resource planning)plays the
important role of running system on front.
Whatever decision are made, mostly are
through the system of ERP. ERP is supported
by various other supports. This is the place
where major decision making and their
execution takes place.
 ERP Techniques
• EDI
• AMS
• CAD/CAM/CAE
• DMS
• CMS
• SMS
 ERP systems
• ERP may work with a wide variety of databases, hardware,
and operating systems.
• ERP software for a manufacturing company will typically track
the status of sales, inventory, shipping, and invoicing, as well
as forecasting raw material and human resource
requirements.
• Leading Vendors of ERP are SAP, Oracle.
• Basically ERP solutions are based on Unix and Windows
platform.
Thank you