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Lesson 2 - At the Front Desk of a Hotel

Below is a mixed up conversation. Put the dialogues in order from 3-8 and 14 20, and select whether the "Front Desk" or
the "Guest" is saying the line.

Front Desk
or Guest?

Dialogues

Front Desk

Welcome to the Wyatt. How may I


help you?

Guest

I'd like a room, please.

OK. One night comes to $145.00


plus tax. May I have your name
please?

A double, please. How much is


that?

It's Davies. Robertson Davies.

Its $145.00 a night. How many


nights will you be staying?

Just tonight.

Would you prefer a single or double?

Front Desk

And how do you spell that, sir?

10

Guest

It's D-A-V-I-E-S.

Reset

top
.. continuing from the previous conversation

Front Desk or
Guest?

Dialogues

11

Front Desk

So thats D-A-V-I-E-S. How would you like to pay


for the room?

12

Guest

Do you take VISA?

13

Front Desk

Yes, we do. We take VISA, Mastercard, and


American Express.

Yes, there is. It's on the 2nd floor. But you have to
bring the towel from your room.

Checkout is at 10 o'clock. Your room number is


505. Is there anything else you would like to

know?

Great. What time do the restaurants close?

16

Is there a pool here?

And how about a restaurant?

There are restaurants on the 1st and 3rd floor and


there's a cafe next to the lobby.

Great. I'll pay with VISA then. What time is


checkout?

21

Front Desk

They both close at 10:00 P.M.

22

Guest

10 P.M.? Thanks. Oh! Could I get a wake-up call


for 6:30 A.M.?

23

Front Desk

Sure. No problem. Wake-up call for 6:30 A.M.


Enjoy your stay.

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