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EDUCATION:

University of Central Florida


BS- College of Business Administration
Marketing Major
Hospitality Minor
Study Abroad: Summer 2015
Relevant Classwork
Cultural Communications in Europe
Guest Services Management
Marketing Strategy

Orlando, FL
Dec. 2015

Retail Marketing
Professional Selling
Consumer Behavior

QUALIFICATIONS:

Bilingual English/Spanish with the ability to translate


Extensive Microsoft Office skills: Word, Excel, and PowerPoint
Exposure to Delphi and Microsoft Dynamics CRM systems
EXPERIENCE:

Aircraft Services International Group (ASIG)


Orlando, FL
Marketing Intern
Jan. 2015- July 2015
Transferred interested leads into CRM system
Greeted guests and networked at attending air shows and conventions
Set up, tore down and participated in tabling events
Smart Destinations
Orlando, FL
Florida Sales and Marketing Intern
May 2014- Dec. 2014
Assisted with work overflow as needed
Attended monthly sales meetings with distribution channel partners
Worked on weekly assigned projects
The Spa
Orlando, FL
Marketing Assistant/ Front Desk Manager
Apr. 2014- Aug. 2014
Within first two months achieved #3 position on Trip Advisors Top Spas Orlando
During first months increased google star rating to four stars
Administered closing duties to staff
Managed company websites and review pages and handled upper level customer complaints
Created launch parties for new product lines
Radisson Hotel Alafaya Garden Bar and Bistro
Orlando, FL
Server
Jan 2013- Aug. 3013
Cross trained to work in three areas of restaurant and lounge
Waited and bussed tables
Mission Inn Resort- Wedding Department
Howey-in-the-Hills, FL
Wedding Sales Intern
May 2013- July 2013
Managed wedding departments social media
Created profiles using Delphi system, cold called seemingly interested candidates
Created proposals for wedding parties
EXTRA CURRICULARS/ VOLUNTEER WORK:
Conway Cares
Sold drinks and food at Amway Center to Fundraise $550
Community Involvement Committee- BBA Aviation
Coordinate monthly volunteer opportunity for corporate employees
New Hope for Kids- Cornerstone Project
Fundraised $1,500 to fulfil a wish for a local child with disabilities
Diamond and Denim Gala for Ronald McDonald House
Sold drink tickets, helped organize and disassemble the event

Orlando, FL
Mar. 2015
Orlando, FL
Jan. 2015- July 2015
Orlando, FL
Jan. 2014-Apr. 2014
Orlando, FL
Mar. 2013

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