Panaytayan, Ragay, Camarines Sur

email ad: celj_rwd@yahoo.com CP No. 09989795727 and 09473515294

CERTIFICATE OF COMPLIANCE
Pursuant to Republic Act 9485, An act to improve Efficiency in the Delivery of Government Service to the
Public by Reducing Bureaucratic Red Tape, preventing Graft & Corruption, and Providing Penalties
Therefore
I, ELIZALDE E. TUAZON, Filipino, legal of age, General Manager of Ragay Water District, being
responsible and accountable in ensuing compliance with Section 6 of Anti-Red Tape Act of 2007 and Rule
IV of its Implementing Rules and Regulations, hereby declare and certify the following truth:
1. Ragay Water District has established its service standards known as the

Citizens Charter that enumerates the following:

a. Mission Vision of the Agency
b. Frontline Services Offered
c. Step-by-step procedure in availing of frontline services
d. Employees Responsible for each step
e. Time needed to complete the procedure
f. Amount of Fees
g. Required Documents
h. Procedure of filing complaints
2. The Citizens Charter is posted as information billboards of Ragay Water
District
3. The Citizens Charter is uploaded in the agencys website and accessible to
public.
This certification is being issued to attest the accuracy of all foregoing based on
available records and information that can be verified.
IN WITNESS HEREOF, I have hereunto set my hand this 23 rd day of November, 2015
at Ragay, Camarines Sur.

ELIZALDE E. TUAZON
General Manager