Service Description

Division
Location
In-Charge/Responsible Person
Service Schedule
Requirements Needed
Total Processing Time
Total Fees

REQUEST FOR CHANGE OF ACCOUNT NAME

Commercial
First Floor, RWD Office, Panaytayan, Ragay, Cam. Sur
Ms. CRISTY C. MUIZ
Monday to Friday except Holidays, 7:00 A.M. - 5:00 P.M.
NO NOON TIME BREAK
Community Tax Certificate & 1 valid ID.
Proof of Ownership or Deed of Sale
10 minutes
Service Charge for change of
account name
150.00

STEPS:
1. Client inquire to the Officer of the Day &
advise the client to look for the person
reponsible for the service needed.
2. The Billing Clerk look for Customer Ledger
Card & Meter Reading Card as to the name
of account and checks the authenticity of the
proof of ownership from the client.
3. Payment of charges by the client for the
change of account name to the Cashier.
4. Preparation of service contract & signing by
the client.
5. Approval of the General Manager.
6. Forwards to the Customers Service Assistant
for change of name to the computer's masterlist.

PERSON RESPONSIBLE
Officer of the day

Cristy C. Muiz

Editha J. Jarabejo

Client/Cristy C. Muniz

Engr. Elizalde E. Tuazon

Reyna A. Velasco