Ex METROPOLITAN NASHVILLE AIRPORT AUTHORITY ORGANIZATIONAL REVIEW FINAL REPORT November 24, 2015 A REPORT BY GREELEY POND TECHNOLOGIES, LLC4A Metropolitan Nashville Airport Authority ORGANIZATIONAL REVIEW TIMETABLE = Strategic Planning & Mapping Session — July 28 - 30, 2015 = Interviews at MNAA — September 9 - 17, 2015 = Progress Briefing — October 13, 2015 = Final Report - November 24, 2015 aay ae Page 2 of 68Input Factors Shaping the ‘MINAA Organization (Aporopriately sized) Residual vs. Background “For Profit” (uses Mode Experience Budget Drivers. span ‘& Control tic Foe sean Regulatory Requirements (Federal Sate & Local) ” Centralized vs Distributed decision Making Staff Availability Management Culture Markets & Development Degree of ae Range of Outsourcing Tenants Including Airlines Page 3 of 58