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Yadira Maravillas

423 N Via Vista Montebello, CA, 90640

(323) 485-8300

ymaravil@uci.edu

EDUCATION
University of California, Irvine
Irvine, CA

Bachelor of Arts in English, Bachelors of Arts in Educational Sciences

Teamwork: IMPACT club, English Majors Society

Extracurricular:

Sept 2012 -Present

Montebello High School


Montebello, CA
Obtained standard High School Diploma
Sept 2008-June 2012
Teamwork: Participated in extracurricular activities such as Key Club, and Do Something Club, Year Book Staff
Leadership: Participated and took leadership role in Cross Country and Track

EXPERIENCE
Disneyland Resort
Anaheim, CA
Host/Hostess, Guest Services
October 2013 Present

Cross-trained and provided back-up for other customer service representatives on a daily basis

Work with management and area leadership to create effective safety conditions and enforce environmental guidelines

Leadership: Enforced operating guide (OG) procedure by providing refresh classes to cast members.

Teamwork: Participate in Disney events to work with departments worldwide and create diversity friendly environments

A Better Tomorrow Tutoring Program


Montebello, CA
Tutoring, Personal Tutor
October 2015Present
Provided homework and classwork help to students during afterschool hours
Worked with children of various ages and worked regularly with certain students
Leadership: Built strong relationships with the children due to the various hours
Teamwork: Worked with co-workers to discuss teaching methods and strategies that would better our tutoring

JAR Financial (TELACU) Employment

Commerce, CA
Home Modification-Administrative Intern
March 2011 - June 2011
Act as a third-party representative to work one-one with loan officers and create service solutions for home modification files
Consolidated and integrated several different team inputs and budgets in Excel into Staffing Chart Forecast for management
Communicated with management to provide accurate and appropriate information in response to customer inquiries
Create and structure worksheets using Access to review revenue amongst clients and bring information up to date regarding
Obama Loan Modification Plans

ADDITIONAL

Community service volunteer at Union Rescue Mission, Los Angeles


Community service volunteer for Heal the Bay Beach Clean-ups
Member of Disney Voluntears, various community service events
Computer Skills: Microsoft Word, Excel, PowerPoint, Access

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