Professional Documents
Culture Documents
Yadira Maravillas Resume
Yadira Maravillas Resume
(323) 485-8300
ymaravil@uci.edu
EDUCATION
University of California, Irvine
Irvine, CA
Extracurricular:
EXPERIENCE
Disneyland Resort
Anaheim, CA
Host/Hostess, Guest Services
October 2013 Present
Cross-trained and provided back-up for other customer service representatives on a daily basis
Work with management and area leadership to create effective safety conditions and enforce environmental guidelines
Leadership: Enforced operating guide (OG) procedure by providing refresh classes to cast members.
Teamwork: Participate in Disney events to work with departments worldwide and create diversity friendly environments
Commerce, CA
Home Modification-Administrative Intern
March 2011 - June 2011
Act as a third-party representative to work one-one with loan officers and create service solutions for home modification files
Consolidated and integrated several different team inputs and budgets in Excel into Staffing Chart Forecast for management
Communicated with management to provide accurate and appropriate information in response to customer inquiries
Create and structure worksheets using Access to review revenue amongst clients and bring information up to date regarding
Obama Loan Modification Plans
ADDITIONAL