Christopher Donlon

648 Bryan Street SE, Atlanta, GA, 30312.

Phone: 6786438203 E-Mail: CrisDonlon@gmail.com

Education

Candler School of Theology-Emory University, Atlanta, GA

Master of Theological Studies
Cumulative GPA: 3.7/4.0
Southeastern University, Lakeland, FL
Bachelor of Science, Practical Theology
Cumulative GPA: 3.9/4.0

Work
Experience

August 2013-May 2015

August 2009-December 2012

Norfolk Southern Railway

August 2015-Present
Operations and Service Support
Report the day-to-day operations of a class-one railroad
Interact as the liaison between railroad crews and customers
Manage inventory of freight in possession of the railroad and that of customers
Investigate and correct reporting errors by crews and customers
Prioritize routine and unique tasks in a dynamic environment
Understand rail car cycles, waybilling, and the railroads function in the supply chain
Investigate and handle customer needs and complaints; escalate if necessary
Use a Windows-based inventory system to track train movement and inventory
Use communication skills to work with expressive customers and crews in a myriad
of locations and cultures
Logistics and customer service focus
Condesa Coffee
February 2015-August 2015
Barista/Bar Back/Beer Moderator
Educated customers on specialty coffee and espresso
Prepared food and dishes to order
Brewed coffee with various brewing methods
Crafted espresso beverages manually and presented with latte art
Planned and order beer based on customer demand and availability
Negotiated beer prices with wholesale sales representatives
Southeastern University
January 2011-May 2013
Teaching Assistant
Graded tests, papers, and class assignments
Interacted with students on behalf of the professor in a professional way
Organized class information, assignments, attendance, and office space
Monitored class grades and attendance details, and entered the data accordingly
Answered incoming phone calls and took messages

Other Skills

Proficient in Microsoft Office

Business document processing skills
Relevant course work: three public speech and communication courses

Honors

Deans List for seven consecutive semesters

Honoree of Whos Who Among Students in American Universities and Colleges
Member of Sigma Chi Pi Honor Society
Graduated Summa Cum Laude
Recipient of Candler School of Theologys Candler Scholar MTS scholarship