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2. Hướng Dẫn Sử Dụng PVI Care Của NSRP 2016
2. Hướng Dẫn Sử Dụng PVI Care Của NSRP 2016
c th s dng mt cch n gin v hiu qu hy dnh thi gian c k ti liu ny. Chng ti cam
kt em n cho cc bn dch v ngy cng tt hn.
To be able use a easy and efficiency, please spending time to read this document carefully. We are
committed to giving you better service.
A. NGUYN TC CHUNG
A. GENERAL PRINCIPLES
PVI Care l loi hnh bo him t nguyn. Trong NSRP v PVI k mt tha thun dn s trong cam
kt rng, PVI s cung cp cho Ngi lao ng nhng quyn li bo him nht nh.
PVI Care is the voluntary insurance types. Which NSRP and PVI signed a civil agreement, which committed that PVI
will provided to NSRPemployees those particular benefits.
iu ny c ngha l: PVI khng c trch nhim phi thanh ton bt k chi ph khm, cha bnh no m
Ngi c bo him yu cu. PVI ch c trch nhim thanh ton i vi cc ch ph khm, cha bnh
thuc phm vi bo him c cam kt (cn c vo Hp ng bo him, quy tc bo him, v Giy
chng nhn bo him)
This means: PVI does not have responsibility to pay any costs for medical examination which the Insured requested.
PVI is only responsible for paying for the expenses medical examination and treatment covered has been committed
(based on insurance contracts, insurance regulations, and insurance certificate)
h tr Ngi c bo him trong vic thanh ton tin thm khm, iu tr tai nn, m au, bnh tt,
thai sn. Bo him PVI HN s in th Bo lnh vin ph PVI Care cho NBH. Vi th Bo him PVI
Care, NBH s khng phi thanh ton tin khi thm khm v iu tr ti cc bnh vin/Phng khm
thuc danh sch bo lnh ca Bo him PVI.
To support client in payment, PVI issue PVI card to all insured persons. With PVI card in hand, insured persons will
not have to make payment by cash to clinics/ hospital.
Bo him PVI
PVI Insurance
Quy trnh ny l ht sc n gin v d dng. Chng ti v bnh vin kt ni vi nhau qua h thng phn
mm bo lnh vin ph.
This process is very clear, we and hospitals connected together through the guarantee system software direct billing
Lu:
Note:
Danh sch bnh vin/phng khm c th thay i theo thi gian/chng trnh bo him
List of hospitals / clinics may change
Khch hng s khng c bo lnh nu khng cung cp y th PVI Care v/CMND hoc H
chiu
Customers will not be billing if not provided Care and PVI card / ID card or passport
Cc trng hp cn cha thng tin hoc thiu giy t xc nh bnh /tai nn thuc phm vi
bo him: Khch hng thu thp h s v thanh ton trc tip vi Bo him PVI.
In case of not enough information or missing medical document to determine the disease / accident insurance
covered. The Insured collect medical documents + Claim form and send to PVI Insurance
Trong trng hp iu tr ni tr , khch hng phi xut trnh giy t trong vng 24h ngay sau khi
nhp vin.
In the case of inpatient treatment, clients must produce Care PVI card and ID card or Passport within 24 hours
immediately after admission.
Trong qu trnh thc hin c th xy ra nhng vn pht sinh khin vic bo lnh b chm ch hoc
khng thc hin c. Tuy nhin chng ti c hn 10 nm hp tc vi cc bnh vin nn c rt nhiu
kinh nghim gii quyt i vi cc trng hp nu trn. Hy gi cho chng ti theo cc s holine h
tr bo lnh sau y:
- Pha Bc: n Qung Nam
Hotline 1: 0988 742 788
Hotline 2: 0123 274 2788
Hotline 3: 0988 752 788
- Pha Nam : T TP H Ch Minh n C Mau
Hotline 1: 0988 756 726
Hotline 2: 0988 756 736
During the actual implementation, there will be cases when clinic/hospital and insured persons may have different
understandings about examination items. PVI and each clinic/hospital have very close cooperation during the last 10
years. We have many experience to deal with special cases. Please contact immediately with system hotline
- Northern: to Quang Nam Provine
Hotline 1: 0988 742 788
Hotline 2: 0123 274 2788
Hotline 3: 0988 752 788
- Southern: From Ho Chi Minh City to Ca Mau Province
Hotline 1: 0988 756 726
Hotline 2: 0988 756 736
i vi bo lnh ngoi tr, vic bo lnh s c x l trc tuyn gn nh ngay lp tc. NBH
s c bo lnh thanh ton s tin trong phm vi bo him, trong hn mc bo him.
For Out patient, hospital/clinic will immediately process online. Insured persons can use clinic service
without making any payment within the limit.
Mng li bo lnh vin ph ca BH PVI hin c hn 76 Bnh vin/Phng khm ti cc tnh thnh ph:
H Ni, Thi Nguyn, Hi Phng, Thanh Ho, Nng, Qung Nam, TP HCM, Bnh Dng, Vng
Tu, ng Nai, Cn Th, C Mau
PVIs direct billing hospital network has 76 clinics/hospitals and clinics in the cities as: Hanoi, Thai Nguyen, Hai
Phong, Thanh Hoa, Da Nang, Quang Nam, Ho Chi Minh City, Binh Duong, Vung Tau, Dong Nai, Can Tho, Ca Mau.
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Vui lng kim tra danh sch bo lnh hin ti theo nh km. Truy cp trang web www.pvicare.vn hoc
lin h vi h thng Holine ca chng ti bt c khi no bn cn.
Please check List of Clinic/ Hospitals for Direct Billing attched. This list will be updated regularly. Visit my Direct
billing Service: www.pvicare.vn. Or contact immediately with system hotline
6. Thi gian c chp nhn bo lnh ti cc Bnh vin/Phng khm l bao gi?
6. What's the working time to accept direct billing in Hospital/Clinic?
bit thi gian m cc Bnh vin/Phng khm chp nhn vic thc hin bo lnh, vui lng xem thng
tin chi tit trong Danh sch bo lnh vin ph
To known the working time to accept in Hospital/Clinic, plesea check it in List of Clinic/ Hospitals for Direct Billing
Bn s khng cn thu thp chng t (vn rt phc tp) yu cu PVI thanh ton bo him
You do not need to collect medical documents (very complicated), send to PVI Insurance to request
compensation
Ngi c bo him
The Insured
Khm, iu tr bnh, thanh
ton tin, thu thp chng t y
t + giy yu cu BH v gi
cho BH PVI
Examination and treatment,
payment, collect medical
documents + Claim form and
send to PVI Insurance
Bo him PVI
PVI Insurance
Kim tra ho n chng t
v thanh ton cho Ngi
c bo him
Check invoices or
documents and payments
for the insured
Lu :
Note:
5. Bng k vin ph
The list of hospital charges
8. Bin bn tai nn
Accident report
Bo him thai sn l mt quyn li c bit dnh cho NBH l n k t khi bt u mang thai n khi
con ca h c sinh ra.
Insurance for maternity is applied for all female insured person(s) from the time they are pregant until the birth of
child.
* i vi iu tr Ni tr
For In-patient:
Sinh thng:
Normal delivery
30.000.000/nm
30,000,000/nm
Chi ph cho thm khm trc khi nhp vin (trong vng 30 ngy)
Tr cp nm vin (205.000/ngy)
Hospital cash income (205,000/ngy)
Sinh m theo ch nh ca Bc s:
Caesarean section
Chi ph cho thm khm trc khi nhp vin (trong vng 30 ngy)
Pre-Hospitalization Treatment as instructed by a physician (30 days prior to
the hospital admission)
40.000.000/nm
40,000,000/nm
Tr cp nm vin (205.000/ngy)
Hospital cash income (205,000/ngy)
Chi phi i u tri b nh c p tinh cho em be sau sinh (trong vong 07 ngay sau
khi sinh)
Bao gm cc chi ph thuc v xt nghim dng nhi, chi ph v sinh em b
ti cc bnh vin trong vng 07 ngy sau sinh vi iu kin ngi m cha
xut vin
500.000/nm
500,000/nm
* iu tr ngoi tr
Out- Patient
2.000.000
2,000,000
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* Bin chng thai sn: l tnh trng bt thng ca bo thai, bin chng do
nguyn nhn tai nn hoc bnh l pht sinh trong qu trnh mang thai ca
Ngi c bo him (khng bao gm trng hp sinh non, sinh m theo yu
cu) cn iu tr y t theo ch nh ca bc s.
Pregnancy complication: Any abnormal condition of the fetus or complication caused
by an accident or an illness during the Insureds pregnancy (excluding premature
delivery or requested caesarean) and requiring medical treatment as prescribed by the
attending Physician
iu kin bo him A T vong hoc tn tt ton b vnh vin do m, bnh tt, thai sn.
Condition A - Death, Permanent Total Disability following an illness or disease or maternity-related complication
Phm vi bo him: Bo him trng hp b t vong hoc tn tt ton b vnh vin do m au, bnh tt,
thai sn tr nhng im loi tr quy nh Quy tc BH.
Scope of coverage: Death or Permanent Total Disability arising from an illness or disease or maternity-related
complication, subject to the exclusions set in PVI Care Policy
n v: VN / Unit: VND
S TIN BO HIM
SUM INSURED/PERSON/YEAR
INSURANCE BENEFITS
CBBP PVN
CBNV
QUYN LI
PVN Secondee
NSRP Vietnamese
and foreign direct
hire employees
30 thng
lng/ngi/v
30 monthly of basic
salary/person/
occurence
PTG
Deputy General
Director
CBNV
Secondee
1.000.000.000/ngi/
800.000.000/ngi
v
/v
1,000,000,000/person/oc
curence
800,000,000/person/
occurence
Phm vi bo him: Bo him trng hp ngi c bo him b t vong, thng tt thn th do tai nn,
Phm vi a l: Ton cu
Territorial scope: Worldwide
n v: VN / Unit: VND
S TIN BO HIM
SUM INSURED/PERSON/YEAR
QUYN LI
INSURANCE BENEFITS
Nhn vin
CBBP PVN
NSRP Vietnamese
and foreign direct
hire employees
PVN Secondee
PTG
CBNV
Secondee
30 thng
lng/ngi/v
1.000.000.000/ngi/v
800.000.000/ngi
/v
30 monthly of basic
salary/person/
occurence
1,000,000,000/person/
occurence
800,000,000/person/
occurence
700.000/ngy ti
a 126.000.000
700.000/ngy ti a
126.000.000
700.000/ngy ti
a 126.000.000
700,000/day,
maximum
126,000,000
700,000/day, maximum
126,000,000
700,000/day,
maximum
126,000,000
105.000.000/ngi
/nm
105.000.000/ngi/n
m
105.000.000/ngi
/nm
105,000,000/person/
year
105,000,000/person/year
105,000,000/person/
year
Phm vi bo him: Bo him trng hp m au, bnh tt, thai sn phi nm vin hoc phu thut, tr
nhng trng hp loi tr quy nh Quy tc BH.
Scope of coverage: Any disease, illness or maternity-related complication necessitating hospitalization or surgery,
subject to the exclusions set in PVI Care Policy.
QUYN LI
INSURANCE BENEFITS
n v: VN / Unit: VND
S TIN BO HIM
SUM INSURED/PERSON/YEAR
Con ca Nhn
vin NSRP
Children of NSRPs
employees
Gii hn ti a/ngi/nm
205.000.000
205.000.000
205,000,000
205,000,000
Thuc iu tr
Prescriptions
Chm sc c bit
Special Care Unit (ICU)
iu tr cp cu
Emergency treatment
205.000.000
Pay actual cost, up
to 205,000,000
205.000.000
Pay actual cost, up
to 205,000,000
Cc quyn li khc
Other benefits
10
ti
20.500.000/nm
ti
20.500.000/nm
205.000/ngy
205.000/ngy
Tr cp mai tng
4.000.000
4.000.000
Burial cost
4,000,000
4,000,000
500.000/nm
500.000/nm
500,000/nm
500,000/nm
30.000.000/nm
Khng p dng
30,000,000/nm
Not cover
Sinh thng:
Normal delivery
Tr cp nm vin (205.000/ngy)
Hospital cash income (205,000/day)
Sinh m theo ch nh ca Bc s:
Caesarean section
40.000.000/nm
Khng p dng
40,000,000/nm
Not cover
Khng p dng
Tr cp nm vin (205.000/ngy)
Hospital cash income (205,000/ngy)
Not cover
QUYN LI BO HIM
INSURANCE BENEFITS
n v: VN/Unit: VND
S TIN BO
HIM/NGI/NM
SUM INSURED/PERSON/YEAR
Nhn vin
NSRP
Con ca Nhn
vin NSRP
The NSRP
Children of NSRPs
12
employees
employees
Gii hn ti a/ngi/nm
16.000.000
10.500.000
16,000,000
10,500,000
Khng gii hn
s tin mt ln
khm
Khng gii hn s
tin mt ln khm
No limit/time
No limit/time
Charges made for laboratory tests or X-rays that are used in the
treatment of a covered illness
2.000.000
Khng p dng
2,000,000
Not available
13
4.800.000
3.000.000
4,800,000
3,000,000
Lu :
1. Tham kho k danh sch bnh vin bo lnh ca PVI theo danh sch km theo
2. Tham kho k cc BV, Phng khm, Nha Khoa v Nh thuc thuc danh sch t chi chi tr tin
bo him ca BH PVI theo danh sch nh km
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