Maritza Y.

Espinoza
mespinoza1019@gmail.com
Education
University of Wisconsin Whitewater
Whitewater, WI
Liberal Studies Major Spanish Minor
Blackhawk Technical College
Assistant Childcare Teacher Certificate
Lead Childcare Teacher Certificate
Infant and Toddler Certificate

Janesville, WI
05/2009
03/2009
03/2009

Certificates
Child Abuse and Neglect (CAN)

02/2010

Sudden Infant Death Syndrome (SIDS)

02/2010

Shaken Baby Syndrome

02/2010

First Aid
Cardiopulmonary Resuscitation (CPR)

12/2015

01/2010
06/2013

Holiday Express Inn Front Desk

Greet all guests via phone or in person in a professional manner and answer questions.
Make reservations via phone or in person
Check in and out guests
Take payments via cash or credit card
Make sure the lobby and front desk are always organized and presentable
Performs other duties as assigned

Office Associate
Office Reception
Provide general office support as indicated below for the department of University Health
& Counseling Services.
Greet all clients/visitors, via phone or in person, in a professional manner, answer
questions and direct clients/visitors to the appropriate staff member.
Maintain electronic medical records scheduling for counselors, making appointments for
counseling, psychiatry, Employee Assistance Program, and massage.
Distribute paperwork to all clients as necessary, i.e. intake paperwork, release of
information, Beck inventories.
Provide front office coverage during breaks or meetings as needed.
Record messages for staff and post in a timely manner.
Forward medication refill requests to psychiatrist
Clerical Duties
Provide assistance to staff in clerical support, copying, and coordination of project and
presentation materials.
Provide student perspective for counseling and wellness programming.
Use course experience to create bulletin boards with assigned wellness themes.
Monitor brochures in resource area and stock
collect and analyze data
Miscellaneous duties.
Other duties as assigned.

CLC Afterschool Program Clerk

Input attendance daily from completed attendance sheets provided by CLC staff.
After scanning attendance double-check the computer screen with the paper copy to
ensure accuracy.
As student applications are received, make copies of the application form (front
and back). Do not copy how a child gets home. Send copies through inner-school mail to
Wanda Tappa at KUSD.
Verify that all members are signed out at the end of the day by using the forms completed
by parents in the pickup binder.
Assist with snack and call in snack count daily to Wanda Tappa at KUSD.
Answer the CLC site phone by the third ring and greet the caller "Site name" CLC.
Ability to effectively use and work in the Attendance System.
Implement and enforce all CLC site rules and policies with the members.
Maintain an orderly and clean clerk area.
File all membership applications.
Model and encourage positive and constructive behavior to all members.
Participate in scheduled staff meetings and trainings.
Staff must wear their ID badge wear a BGC shirt.
Concierge Desk Student Worker
Provides University related information to the general public as well as the
campus community.
Provides walkup services to guests, students and staff.
Assists in ticket management for special events.
Answers general reservation and event questions about the dates and times.
Keeps the Parkside Student Center Brochure Rack up to date and organized.
Cash handling obligations based upon services.
Provide Ranger Card services: account balance inquiries, deposits on Ranger
Card, and answer questions regarding meal plan/flex accounts.
Performs other duties as assigned.
Lead/Assistant Teacher
Develop a weekly educational lesson plan that fosters childrens creative, emotional and
social development.
Establish trusting parent-teacher relationships.
Discuss with parents their childs behavior, highlights of their day, and leave room for
open communications.
Record childrens daily activities; feeding, diaper changes, milestone, and naps.
Read stories to children.
Teach children hygiene and toileting basics.
Demonstrate and assist children art projects.
Supervise children at the outdoor playground.
Assist lead teacher with any duties in the child care room.
Properly sanitize toys, diaper changing stations, tables, and chairs.
Maintain a safe environment, simultaneously adhering to states regulations.
Crew Member
Took orders from customers at front line or drive-thru.
Received payment by cash, credit cards, or gift cards.
Issued receipts and change due to customers.
Prepared soft drinks, coffees, milk shakes, and desserts.
Counted money in cash drawers at the beginning and end of shifts.
Wiped down trays, counters and tables tops.

 Checked condiment station and ensured condiments were filled.

Maintained a neat and tidy work area.
Employment History
Holiday Inn Express
Beloit, WI
UHCS Office Associate
Whitewater, WI
Library Square School Child Development Center Kenosha, WI
Boys & Girls Club- CLC Clerk afterschool program Kenosha, WI
2013
UW-Parkside- Campus Concierge
Kenosha, WI
TLC Childcare
Racine, WI
Kidspace Learning Center
Beloit, WI
McDonalds
Beloit, WI
References
Available Upon Request

08/2015- Present
10/2014- 05/2015
04/2013- 12/2013
09/2012- 02/
01/2011- 07/2012
07/2010-12/2010
08/2008-05/2010
03/2008-08/2008