Inside this Issue

Document Retrieval
ReleaseIt and AssignIt Online
Title Policy Retrieval
List of Services
Final Thought

September 2010

Document Retrieval

Completely cure your missing documents!

Be the first person to answer this trivia
question and you will win a $20 gift
card to Starbucks!
Just email your answer with the
subject line September Coffee Break
Quiz to sales@richmondmonroe.com.

FUN FACT:
The first video of the earth was
taken by US Satellite Explorer 6
September 30th of what year?

!
A document cure

EATEST?
just the N
Isnt that

Missing documents infecting your files? Worry no more! We have a cure that is
painless and virtually effortless on your part. So why not start today? Learn more...
With easy online ordering, you can request
information or documents of property records in
any recording jurisdiction in the country. We
accept orders for both clerk certified and noncertified copies of documents. There are no
volume requirements and orders can be
submitted individually and in bulk.

Our document research and

retrieval services include:

Secure client access portal for

upload/download ability
Access to reports, loan status
and tracking
By furnishing a few simple pieces of
We provide research of public
information about the property in question, our
and subscription based
experienced team of experts performs the
county websites
investigative research required to find the
missing, lost or otherwise hard to find
We can order documents
information on the documents you need.
directly from the recording
jurisdiction
When you submit your orders to us, our system

We have a nationwide
will prioritize your requests to provide the
network of abstractors to
quickest, most cost effective retrieval solution
for you.
physically search public
records and obtain
When documents are received, they are checked
information and/or copies of
for accuracy to ensure they are the documents
documents
you requested. When the quality control check

Imaging and indexing services

is complete, we will image the document and
post it to the secure client portal on our website
for you to view and download. Any certified
copies requested are packaged and shipped according to your delivery instructions.

Lien Release and Assignment Preparation

Cut the frustration with our easy do-it-yourself document preparation remedy!
Do you find it difficult to get approval to spend money in your department even though it would make your job much easier?
For example, approval for software or even the ability to outsource. Maybe you are facing other problems as well; dealing
with rejections, allocating staff, maintaining recording requirements, reporting issues, etc. The list goes on and on. We
understand how frustrating this can be. Finally, there is a solution.
Our team of programmers developed an easy way for you to process legally compliant lien releases and assignments securely
on the web, meeting all 3600+ county recording jurisdiction requirements without the purchase of expensive software or
monthly/annual subscriptions fees.
and
is a simple, powerful web based document preparation system brought to you by
Richmond Monroe. You are in total control of the process. Pay only for an initial set up fee and for those loans you enter. It
is that simple! Key features of ReleaseIt and AssignIt online include:
No software to purchase or download

User friendly web based system

24/7 secure access

Process, print and sign from your desktop

Process in all 3600+ recording jurisdictions

Reporting and tracking ability

Multiple user access

Meets all county recording requirements

No volume requirements

Easy set up

Multiple ways to process documents

Low per file fee

Title Policy Retrieval

Cure your title policy aches and pains!
Manually searching for missing title policies can be labor intensive, costly and quite
overwhelming. Are you making countless phone calls trying to locate missing policies
with unresponsive agents and minimal results? We understand exactly what you are
going through...but dont just sit there staring at those deficient files!
Our experienced research team provides an approach that goes above and beyond the
normal phone call request paying close attention to detail. We can easily obtain Original
Lenders Title Policies, Duplicate Originals, Certified Duplicate Originals and copies of
policies. We can also request specific endorsements or replacement policies.
Our system provides a unique demand letter process that requests specific documents
within a certain timeframe. We provide support for questions from agents if they should
need further assistance. After the designated timeframe has ended we continue our
retrieval efforts through our phone call process.
In our phone call process, we initiate repeated attempts to contact the agent, verify the
commitment and title policy numbers and ensure that they can provide the policy you
need. Once verified, we keep contacting the agent until the title policy is received or
until an exception occurs. Should an exception occur, we will provide you with full
exception reporting for your review. Its just that simple! Painless and virtually effortless
on your part. Isnt that just nifty? So sit back and relax and let Richmond Monroes cure
sooth away those aches and pains!

Check out some of our other swell SERVICES

LIEN RELEASE SERVICES
We prepare legally compliant lien releases meeting all 3600+ recording jurisdiction requirements. Our lien release services include:

custodial file ordering

data entry
quality control
printing
signing and notarizing all documents

calculate and issue recording fees

packaging/mailing of the release
recording confirmation
imaging and indexing
Packaging and mailing homeowner/borrower package

ASSIGNMENT SERVICES
We prepare individual or bulk assignments meeting all 3600+ recording jurisdiction requirements. Our assignment services include:

custodial file ordering

data entry
quality control
printing
signing and notarizing all documents

calculate and issue recording fees

packaging/mailing of the assignment
recording confirmation
imaging and indexing

DOCUMENT CONTROL SERVICES

Post Closing Trailing Documents
Post closing documents can be sent directly to RM. We will image and index all documents in the file and/or capture any data. Images are available
online 24/7 from our secure website. We can deliver the data and images in a variety of formats or upload them to your internal systems. Documents
will be forwarded to the custodian and/or the investor.
Collateral File Review
We offer a complete scrub down of your pool of loans to ensure they are clean and exception free. Images are available online 24/7 from our secure
website. We can deliver the data and images in a variety of formats or upload them to your internal systems. Documents will be forwarded to the
custodian and/or the investor.
Foreclosure Collateral Tracking
In this process, we act as a liaison between you and your foreclosure attorney. You provide us with a list of loans in the foreclosure process. Once
received, we generate a request of the custodial file from the custodian, image and audit each file, we obtain and complete the attorneys request for
documents and inform you of any exceptions. Our range of Foreclosure Collateral Tracking includes: the capture of data, imaging of all valuable
documents, forwarding of all documents needed to the Attorney, sending all documents with a bailee letter to ensure receipt, provide storage for the
custodial file until the loan is either reinstated, paid-in-full or considered REO, and the return request for documents to the Attorney.
Misc Document Preparation
In addition to Lien Release and Assignment creation, we prepare special purpose documents:

Lost Note Affidavits

Quit Claim Deeds
Lost Assignment Affidavits
Lost Mortgage Affidavits

Allonges
Lost Allonge Affidavits
Partial Releases

Imaging, Indexing and Data Storage

Our team of experts can eliminate your challenges of organizing and storing documents. Utilizing our unique software we are able to image, index and
upload documents through our secure website 24/7.
RECORDING SERVICES
We provide many types of recording services where we directly mail in documents for recording, provide an abstract vendor to walk the document directly
into the county for recording or electronically record your documents in the counties where available. Our recording services include:

Verification of county requirements

Exception reporting
Create any necessary county cover sheets
Calculate Recording and/or Real Estate Tax costs

Package documents/mail to the recorder

Confirmation of recordation
Imaging and Indexing
Mail completed documents at clients direction

LENDER TRACING SERVICES

Our system holds a database of entities that have moved, changed names, were assumed, merged, etc. We attempt to locate and contact a potential signor
to confirm signing rights. If locating a signor is unsuccessful, we will inform you that the lender is closed. In cases of corporate bankruptcies, a trustee can
become available at a future date. If one becomes available we will notify and forward the information at that time. For possible exceptions, we provide
Misc Document Preparation.
UCC SERVICES
Our UCC Services include the preparation and filing or research and tracking of UCC-1, UCC-3 and UCC-11s. We also handle assignments, continuations,
modifications, and terminations.

Final Thought...
Eliminate your caffeine intake and
trailing document headaches
So lose the Cup-O-Joe and try Richmond Monroe!
By bundling all three services you are getting total control of documents from
beginning to end helping to cure all of your document deficiencies. Here are
some highlights of the bundled services you would receive:

Verify all county requirements are met

Create any necessary county cover sheets
Calculate recording and/or real estate tax costs
Package documents/mail to the recorder
Obtain confirmation of recordation
Monitor timeframes for document return as directed by client
Provide retrieval services for documents not received within timeframes
Exception reporting
Imaging and indexing services
Secure client portal for access to images available 24/7

Contact us at 800.999.6120 | www.richmondmonroe.com

ALLEVIATE STRESS
INCREASE COMPLIANCE
REDUCE CAFFEINE
Go straight to the phone
& contact Richmond Monroe
for the best document cure!