Ashley Robins

Ashley.T.Robins@gmail.com.com

Specialist

Profile
Three years of increasing knowledge and responsibility in the area of adult learning and instructional
design and technology. Strong planner and problem solver who readily adapts to change, works
independently and exceeds expectations, with a clear focus on delivering exceptional customer service.
Able to juggle multiple priorities and meet tight deadlines without compromising quality.

Key Skills
Computer
Skills:
Office
Skills:

Articulate Storyline
Adobe Connect
SharePoint
Project Management
Records Management
Database Administration

MS Outlook
Windows
Opinio
Spreadsheets/Reports

MS Word
MS Excel
MS PowerPoint

Experience
McDonalds USA, LLC Oak Brook, IL
Training Specialist, January 2014 - Present
Responsible for all technological aspects of training programs and events, including the management of
live webcasts, the design and development of self-paced e-learning, and administrative management of the
US Restaurant Development Learning Management System (LMS) and social collaborative space. Also
support the People Development & Training team in all live instructor-led training events.
Highlights:

Work across departments and teams to support training needs of new and current staff

Successful design, development, and implementation of 18 self-paced eLearning modules in 2015

alone

2015 Recipient of McDonalds Eagle Award for significant contributions to the McDonalds
System

McDonald's Corporation Oak Brook, IL

Administrative Coordinator, July 2012 December 2013

Coordinate the logistics for all US Development new hire training programs, including communications
with class participants, presenters and sponsors via email, phone, and SharePoint sites. Work with various
hotel staff to acquire conference room and meeting space for classes as well as coordinate large scale class
dinners and receptions for participants, senior leadership, and subject matter experts. Use Adobe software
to run quarterly orientation classes for new hires as well as updating current US development staff on new
information. Create class surveys using Opinio, disburse to participants, and generate reports on feedback.
Use Articulate Storyline software to create dynamic, interactive e-learning modules for new self-paced
training curriculum.
Highlights:

Implemented electronic survey collection for all training sessions, resulting in an increase in
survey completion and more robust feedback from participants than seen with paper surveys.

Developed monthly departmental newsletter to bridge a communication gap between director

level staff and support staff and across departmental teams

As training needs changed, took on increased responsibility of creating e-learning modules to

assist Training Specialist with her workload.

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Anshe Emet Synagogue Chicago, IL

Executive Assistant, April 2011 - July 2012
Handled multifaceted administrative duties (e.g., correspondence, copying, program preparation, mail,
phone answering, calendaring, maintaining and managing mailing lists, ordering supplies and filing) as the
assistant to three clergy members. Coordinated travel arrangements, maintained multiple databases and
ensured the delivery of premium service to congregants. Quickly became a trusted assistant known for
can-do attitude, flexibility and high-quality work.
Highlights:
Served as Bar/Bat Mitzvah Coordinator, communicating information to parents of 4 th, 5th and 6th
grade students preparing for the ceremony and tracking students progress on requirements over time.
Maintained database of student and parent information for staff use. Oversaw payment of fees
associated with the bar/bat mitzvah. Prepard all materials for bar/bat mitzvah institutes including
flyers, announcements, invitation letters, attendance sheets, nametags, booklets, handouts, and
individualized participant binders.
Served as Adult Education Program Coordinator, working with committee chairs to schedule classes
and reserve classroom spaces. Created brochure with class information for distribution each semester.
Oversaw advertising. Maintained database of registration information, including registration forms,
fee information and the collection of tuition. Prepared teaching materials for each class and worked
with maintenance staff to ensure proper room set-up.
Provided administrative support to the Young Adult Division, Jews By Choice conversion program,
Send a Kid to Israel (SKIP) Savings program and the College Connection program. Maintained
mailing lists. Scheduled meetings and reserved space. Ordered and prepared supplies for meetings
including food when required.
Sat on Public Relations Committee for synagogue events, ensuring all event information was correct
and relayed to congregants and the general public in a manner keeping with synagogue standards and
in an appropriate amount of time.

Education
Purdue University West Lafayette, IN
Candidate for M.S.Ed. in Learning Design and Technology
Expected to Graduate in December 2016
University of Virginia Charlottesville, VA
2003-2007
Bachelor of Arts
3.0 GPA

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