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Session 6

MARKET
SEGMENTATION
Marketers usually divide the mixed market for any
product into segments, with relatively more uniform
characteristics, this process of disaggregating a
market into a number of sub-markets/segments is
known as market segmentation.
►Facilitates Proper Choice of Target Market.
►Facilitates Tapping of the Market, Adapting the Offer to
the Target.
►Enables the marketer to resolve itself the needs of the target buyers.
►Helps to generate an accurate prediction of the likely responses from each
segment of the target buyers.
►Makes the Marketing Effort more efficient and
Economic.
►Ensures that the marketing effort is concentrated on well defined and
carefully chosen segments.
►Benefits not only to the marketer but to the customer as
well.
Major Bases for Segmentation
►Geographic
►Demographic
►Psychographics
►Buyer Behaviour
►Benefits
►Volume of Purchase
Geographic Segmentation:
►Climate zone
►Region
►State
►District
►Urban/Rural
Demographic Segmentation:
► Age
► Sex (gender)
► Marital Status
► Family size
► Race
► Religion
► Community
► Language
► Occupation
► Income/Purchasing capacity
► Educational level
► Social Status
Purchasing Capacity/Price Preference:
Budget Car segment
►Maruthi 800 / Omni

Compact Car segment


►Zen / Santro / Indica
Family Car segment
►Maruthi Esteem / Daewoo Cielo / Tata Indigo
Premium Car segment
►Opel Astra / Ford Ikon / Honda City / Mitsubishi Lancer
Super Luxury segment
►Mercedes Benz / BMW / Audi
Psychographic Segmentation:
►Personal traits
►Attitude
►Lifestyle
Example: Titan created a sub-brand Fastrack under the Titan
group. It was on the basis of life style based segmentation.
Buyer Behavior Segmentation:
►Regular Buyers
►Special Occasion Buyers
►on occasion which product they buy
►Degree of Use: light, medium, high
Benefit Segmentation:
Example: Titan offered Aurum and Royale in the gold
watch range. Price ranged between Rs. 20000 to 1 lakh.

For middle segment, Titan offered 100 different models in


the range of Rs. 500 to 750

Titan offered the Timex watches with price range of Rs.


350 to 500
Wrong Targeting Renders Strategy Ineffective:
Example:
Levi’s priced its jeans upwards of Rs 995 extending to Rs 2,295. Its
target market as the college students in the age group of 15 to 25
years.
Reebok aiming at the segment of those with Rs 5,00,000 plus
annual income. Volumes are not forthcoming at this price.
Bata decided to embrace the high-end segments of the Indian shoe
market as a part of its target market. It launched higher price tags.

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