Asheena Grant

280 Grandravine Drive Toronto, Ontario M3N 1J6 647-829-6297 g.asheena@yahoo.com

I am a hardworking, loyal and trustworthy individual who helps daily with the meal programme and
am currently taking courses in hospitality (cooking) at Yorkdale Secondary School. My dream is to
become a chef and would very much like to be accepted to the Accelerated OYAP Programme Chef at
Humber College. I will be a co-op student for Quad 2 and am looking forward to working in a
restaurant to develop culinary skills.

HIGHLIGHTS OF QUALIFICATIONS
Experienced in delivering quality customer service in person and over the phone
Excellent written and oral presentation of the English Language
Strong ability to resolve conflict in a professional and efficient manner
Detail-oriented and well-organized with the ability to manage changing priorities, in a fastpaced environment, in order to consistently meet deadlines
Motivated team player who can also complete independent work efficiently
Worked with elderly patients 75-90 years
Proficient in use of computer

RELEVANT WORK EXPERIENCES

Customer Service Representative
Tim Hortons
515 Drewry Avenue Toronto ON, M2R2K

Performed cashier duties

Served beverages and food items to customers

Maintained the cleanliness of work environment

Trained new employees

April 2015 - Present

Babysitter
June 2013 August 2014
Wonder World Early Childhood Institute
5 Crieffe Road, Kingston, Jamaica

Planed, prepare and arrange nutritious meals for children

Organized play group activities

Supervised childrens homework

Maintained Grocery list, Perform laundry tasks

Assisted children in proper hygiene

Cashier and Customer Service Representative
April 2010 July 2014
Lennox Cook Shop
Halls Delight district, Mavis Bank P.O. St Andrew, Jamaica

Greeted customers in a friendly and welcoming manner

Tabulated total payment required using electronic and cash register

Answered customer inquiries clearly and directly

Effectively handled customer concerns and complaints

Handled large amount of cash, accept debit payments and return accurate change to
customers
Informed member of daily food menu and suggested purchase selection
Office Assistant, verified account balance, notified account receivables of any late payment
Answered telephones and recorded messages, performed general office duties
Assembled data and prepared periodic and special reports, manuals and correspondence to
parents

Asheena Grant Pg.2

280 Grandravine Drive Toronto, Ontario M3N 1J6 647-829-6297 g.asheena@yahoo.com

Practical Nurse
August 2012 -January2015
Helped patients with bed pans and bed baths resulting in proper hygiene and boosted patient
morale
Administered medications to patients on time
Monitored vital signs
Monitored nasogastric tube feedings
Assisted patients with exercise
Helped prepare nutritious meals each day for patients
Ensured patients clothing and bed sheets are kept clean everyday
Helped moving patients in different positions within every two hours

York dale Secondary School

Pursuing High School Diploma

EDUCATION & TRAINING

National Academy Nursing School of Jamaica

Practical Nursing Certificate
Customer Service Certificate
Mona High School, Jamaica
CXC Certificate
City and Guilds Certificate

April 2015 - Present

September 2012- June 2013

September 2007- June 2012.

References Available On Request