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General Survey

2015

Winnipeg Police Service


A Culture of Safety for All

THE WINNIPEG POLICE SERVICE GENERAL SURVEY, 2015


The 2015 Winnipeg Police Service public opinion survey was conducted between September 1
and 5, 2015. A total of 606 respondents answered over 100 questions concerning their
involvement with, and opinion of, the Winnipeg Police Service. In addition to providing feedback
about perceptions of crime, safety and Police Services activities, a public opinion survey is a
requirement under the CALEA (Commission on Accreditation for Law Enforcement Agencies)
accreditation standards followed by the Winnipeg Police Service. Many of the questions on the
survey are tracking questions. They have remained unchanged for over 10 years, through
seven surveys, and can be used to measure the changing attitudes of citizens over the years.
Revisions in this survey include additional questions on general policing and satisfaction issues
as well as more questions about traffic issues.
Many of the questions are intended to assess citizens involvement with the Police Service over
the past year and many of the survey questions are phrased In the past 12 months did you
(in regards to the Winnipeg Police). Thus, the responses generally equate to parts of both the
2014 and 2015 years although the survey was conducted in 2015. The WPS general survey
prior to this one was reported in 2013.
About half of the questions were answered by all 606 respondents but the other half were
answered by less. For example, question A4.1 asks respondents if they believe crime has
increased, decreased or stayed the same in their neighbourhood. Those who said increased
(N=118), were asked a follow-up question, A4.2, concerning which crimes they felt had
increased. The follow-up question was not appropriate, or asked, of respondents who felt crime
had decreased or remained the same. These citizens skipped this question and so the number
of respondents who actually answered was less than the total 606. Throughout this report,
where appropriate, reference will be made to the N or number of people who answered a
specific question. If the N is not mentioned, it may be assumed that all 606 respondents
answered.

METHODOLOGY
Winnipeg residents were surveyed by telephone by Prairie Research Associates (PRA) of
Winnipeg, Manitoba, from September 1-5, 2015. Phone numbers were randomly selected and
respondents were allowed to complete the survey if they were Winnipeg residents (inside the
Perimeter Highway) and adults.
Several quotas were imposed on the survey:

That 52% of the respondents should be female (Census Canada);

That at least 10% of the total respondents must come from postal code areas relating to
police District 1.

That at least 18% of the total respondents must come from postal code areas relating to
police District 3.

It was expected that the ages of the respondents should generally correspond with the
demographics of the city as defined by the Canadian Census.

Because the field window of this survey was short, at just over four days, the opinions of the
respondents were likely not influenced by events involving the WPS that occurred and were
reported while the survey was being conducted.
As with all surveys, this instrument attempts to estimate the opinions of the entire adult
population of Winnipeg by interviewing a small sample of them. This is an exercise in
probabilities since it cannot be known for certain how the entire population feels unless we
actually talk to each of them. This uncertainty is expressed as a margin of error. In this case the
margin of error is 3.75%. This means that, if 40% of survey respondents say they think crime
has increased in Winnipeg in the past year, the actual percentage of Winnipeg residents that
believes this will probably fall between 36.25% and 43.75%.
Or, to put it another way, if 38% of men say they think crime has increased in Winnipeg in the
past year and 42% of women say they think crime has increased in Winnipeg in the past year,
these values must be treated as equal as they fall within the margin of error.
Unlike previous surveys, PRA was able to monitor whether a respondent was using a land line
or cell phone. Of the 606 completed surveys, 52 (8.6%) were done by cell phone users. As the
ratio between land line and cell phone in Canada continues to shift towards mobile devices, it
becomes increasingly imperative to be able to tap into the cell phone using portion of the
populace to conduct accurate research. It will be necessary in the future to continue to monitor
phone type for the respondents to WPS surveys, and to expect to see the ratio of mobile
phones increasing.

The Organizational Development and Support Division (ODS) of the Winnipeg Police Service
was responsible for writing and commissioning the survey. This unit also completed the analysis
of the data once it was forwarded from PRA. The data analysis was conducted using SPSS
(Statistics Package for the Social Sciences).
The responses to each question were assessed in a number of ways. The frequency and
percentage of the entire pool of respondents to every question was assessed, of course, but
also the frequency of response by the gender, age, police district of residence, educational level
and household income of the respondents.
In some questions these breakouts yielded interesting information but not in others. If the
responses to a question were statistically significant when these variables were assessed, this
fact is cited in the report. Otherwise there is no mention made of these data.
Five questions scattered throughout the survey specifically asked respondents if they had had a
personal interaction with a WPS officer or member. All respondents, 240 in total, who answered
yes to any of these questions, were placed in a data grouping of those who had contact with
the WPS in the past year. All others (366) were placed in a no contact group. Contact was
used as a demographic for certain questions, to see how the fact of having personal contact
with the police had affected the opinions of the respondents.

EXECUTIVE SUMMARY
Public Opinion of the Winnipeg Police Service
Respondents were asked their overall opinion about the quality of police service in
Winnipeg. This is a tracking question and has been asked in every survey since 1999. Over
seventy percent of the respondents rated the WPS as excellent-good compared with 5%
who rated it as poor-very poor. The good-excellent score is up 11% from 2010, and is the
best rating seen for this question since 2003.
Overall 91% reported that they had confidence in the police with 50% saying they had a
great deal of confidence. Overall 81% reported that they felt the police were trustworthy
usually or all the time. Overall 71% rated the police good to excellent for their
professionalism. Overall 67% reported that they felt the police rated good to excellent for
their level of courtesy.
Seven percent indicated they had not very much or no confidence at all in the police; 4%
percent indicated the police were rarely or not at all trustworthy; 6% percent rated the WPS
as poor-very poor for their level of professionalism and 5% indicated the police were poor or
very poor for courtesy.
In total, these numbers are positive but there are certainly areas for improvement in the
eyes of the public.
Winnipeg in a Comparative Perspective
Compared to past surveys, more Winnipeg residents feel that crime in this city is about
equivalent with that seen in other Canadian cities. This is an improvement from past surveys
as respondents have always expressed the opinion that Winnipeg had more crime than
other Canadian cities. Further, the majority of respondents believe that the crime rate in the
city has stabilized and not changed over the last year.
Neighbourhood Safety
Almost all (95%) of the respondents felt that they would be safe walking in their
neighbourhood during the day and a majority (71%) said they felt reasonably or very safe
walking in their neighbourhood after dark. This is a significant improvement from past
surveys, in which 57% of respondents felt safe walking in their neighborhood after dark.
These are positive results towards creating a culture of safety for all.

When asked about the visible presence of the police in their neighbourhood, 60% thought
there were just about the right number of officers. On the other hand, 5%
said there are too many officers, and this is an increase from previous surveys, in which only
about 1% said there were too many officers. Further, the number of respondents who
thought there were too few officers declined by 14% from the average of previous surveys.

Shift in Reporting Preferences


58% said that they would prefer to report incidents to the police by phone. This is a
significant decrease from a 79% average in previous surveys. 23% said they would prefer to
report over the internet, a very sizeable increase from the 8% who wanted this option in
2013. Younger residents (34%) were much more likely to want to report over the internet
than older ones (12%).
Decrease in Support for Photo Radar
The 2015 results show a decline in support for photo-radar cameras. The overall approval
rate has decreased 12.1% from 2007 to this survey, and the number who strongly approve
has declined 19.4%. In concert with this, the number that strongly disapproves has
increased by 6.0% from 2007. Citizen support for camera enforcement is still high, but is
clearly weakening.
Opportunities for Improvement
Respondents surveyed who had personal contact with the police were more likely than
those who had not been in contact with the police to rate the service as poor or very poor for
customer service elements and overall quality. In most instances, less positive ratings for
customer service elements doubled for respondents who had contact with the police
compared to those who had not. This was most evident for younger respondents overall and
District 1 respondents in particular.
29% of individuals surveyed indicated that they would feel unsafe or very unsafe walking
alone downtown, even in daytime, while 81% reported they would feel unsafe or very unsafe
walking alone downtown after dark. Further, 91% of females said they would feel unsafe
walking alone downtown after dark.
Of those respondents who had reported an incident, 88% said they did not know if anyone
was arrested or charged because of the incident. This was noted as a negative issue in
previous surveys. Further 72% of those who had reported an incident said they had received
no further information from the police about their case 53% of these said this was not
satisfactory.

KEY FINDINGS

Respondents were asked their overall opinion about the quality of police service in
Winnipeg. This question has been asked in the last seven WPS general public surveys
and the results can be seen below (Question H10):

H10. In general, what is your feeling about the overall quality of police service in Winnipeg?
Do you feel the quality of police service is ?

Excellent
Good
Average
Poor
Very
Poor
No
Opinion

2001

2003

2005

2007

2010

2013

2015

15.0%
56.0%
23.0%
4.0%

15.0%
57.0%
24.0%
2.0%

12.1%
54.7%
28.5%
2.7%

7.8%
55.0%
31.2%
4.3%

13.4%
47.5%
31.9%
3.9%

17.8%
52.3%
24.4%
3.4%

19.8%
51.8%
22.4%
4.3%

0.0%

1.0%

1.3%

0.5%

1.3%

1.1%

0.7%

1.0%

0.0%

0.7%

1.3%

2.1%

1.0%

1.0%

Over seventy percent (71.6%) of the respondents rated the WPS as excellent or good
(topbox score) compared with 5% who rated it as poor-very poor (lowbox score). The
topbox score is up 11% from 2010, and is the best rating seen for this question since
2003. The 71.6% topbox score should be seen as a confirmation of the above average
rating seen in the 2013 survey.

H10. In general, what is your feeling about the overall quality of police service in Winnipeg?
Do you feel the quality of police service is ?
Topbox and lowbox scores

Topbox
Score
Lowbox
Score

2001
71.0%
4.0%

2003
72.2%
3.5%

2005
66.8%
4.0%

2007
62.8%
4.8%

2010
60.9%
5.2%

2013
70.1%
2.1%

2015
71.6%
5.0%

Respondents who had personal contact with the police were more likely to rate the
service as poor or very poor for customer service elements such as trustworthiness,
professionalism, courtesy, confidence in fair treatment and overall quality.
This was most evident for District 1 respondents. Here, 21.4% of those who had had
contact rated the WPS as poor-very poor, compared to only 5.1% of those who had had
no contact (Question H10).
More Winnipeg residents feel that crime in the city overall has remained the same over
the past year. Of the remainder, more feel that crime decreased and fewer feel that
crime has increased than in recent past surveys (Question A1).
Females (32%) were more likely than males (23%) to feel that crime had increased;
males were more likely (19%) to feel that crime had decreased than females (8%)
(Question A1).

District 3 residents were more likely than others to feel that crime was increasing; they
were also more likely than others to feel crime overall was decreasing (Question A1).
In past surveys, the largest number of surveyed citizens felt Winnipeg had more crime
than other Canadian cities. This year, however, more respondents believed that
Winnipeg has about the same amount of crime (45%) (Question A2).
Of the remainder, the percentage that believes we have more crime in Winnipeg has
decreased from 45% to 35% and the percentage that feels we have less crime has
increased from 9% to 14% (Question A2).
When queried about how they view their own neighbourhood (Question A3), the majority
of respondents, 64%, thought they lived in a low crime area.
The majority of Winnipeg respondents, 67%, felt that crime rates in their neighbourhood
had remained about the same as last year (Question A4.1). 19% felt that crime had
increased in their neighbourhood and 11% believed that crime had decreased.
33% of respondents living in District 1 felt crime had increased in their neighbourhood,
compared to 17% of residents from the rest of the city (Question A4.1).
Those who felt crime was on the increase, stated specifically (Question A4.2):
o Car/garage break-ins
21.8%
o B&E
21.8%
o Theft from cars, car vandalism / graffiti
12.8%
o Theft under /bicycle theft
10.5%
When asked to rate a number of neighbourhood problems in terms of their seriousness,
respondents overall selected traffic violations as being the most serious, followed by
drug problems and vandalism/graffiti (Question A5) .
Almost all (95%) of the respondents felt that they would be safe walking in their
neighbourhood during the day (combines responses very safe + reasonably safe)
(Question A7).
When asked if they felt safe in their neighbourhood after dark a majority (71%) said they
felt reasonably or very safe (Question A8). This is a significant improvement from the
average of the 2010 and 2007 surveys, in which 57% of respondents felt safe walking in
their neighbourhood after dark.
As in previous surveys, males (84%) were much more likely than females (59%) to feel
safe walking in their neighbourhood after dark (Question A8).

70% of all respondents indicated that they feel safe or relatively safe walking alone
downtown in daytime. 29% though, indicated this scenario would make them feel unsafe
or very unsafe (Question A9).

It is interesting to note that a higher percentage of Division 1 respondents, felt safer


(76%) walking alone downtown in daytime than did respondents from other districts
(67% average).

Only 17% of all respondents said they would feel safe or relatively safe walking alone
downtown after dark, while 81% reported they would feel unsafe or very unsafe. Further,
91% of females said they would feel unsafe walking alone downtown after dark
(Question A10).

When those who never use public transport are factored out, 61.8% of respondents state
they would be somewhat to very worried waiting/using public transportation after dark.
About 20% said they would not be at all concerned (Question A11.1).

When those who never use public transport are factored out, 71% of females state they
would be somewhat to very worried waiting/using public transportation after dark
compared with 51% of males. Only 8% of females said they would not be at all
concerned (Question A11.1).

18% of the respondents indicated that they were the victim of a crime in the past year
that they did not report to the police (Question A12.1; 85% percent of the unreported
crimes were property offenses while 15% were personal crimes (Question A12.2).

About half (54%) of the 31 respondents who had used online reporting said they were
satisfied with their experience (Question B3) although 22% reported they were not very
satisfied or not at all satisfied with the WPS online reporting.

Respondents were asked how they would prefer to report a crime to the police (Question
B4). 58% said that they would prefer to report by phone, down from 79% average in
previous surveys. 23% (up from 8% in 2013) said they would prefer to report over the
internet. Younger residents (34%) were much more likely to want to report over the
internet than older ones (12%).

Of those respondents who had reported an incident 88% said they did not know if
anyone was arrested or charged because of the incident (Question C13). This suggests
an area where improved communication is needed.

Of the respondents who were contacted by the police for any reason in the past year,
78.5% reported they were happy or satisfied with the encounter (Question D3).

12.3% expressed more negative emotions, an improvement from 30% who were
negative about this contact in 2013 (Question D3). Also, the trend towards older
respondents expressing negative feelings about police contacts is not evident in the
2015 results.

A total of 25 (4.1%) respondents had had an occasion to complain about the conduct of
a Winnipeg Police Service officer (Question F1). Of these, three proceeded to make a
complaint with the Police Service (Question F2.1).

70.8% of respondents approved of the use of mobile photo enforcement cameras, either
strongly or moderately (Question G1).
9

The concept that support for photo-radar cameras has declined over time is supported
by the 2015 results. The overall approval rate has declined 12.1% from 2007 to this
survey, and the number who strongly approve has declined 19.4%. Furthermore, the
number that strongly disapproves has increased by 6.0% from 2007 (Question G1).

81% of respondents approved of the use of red light cameras, either strongly or
moderately. A higher percentage of females (85%) approve of the cameras than do
males (73.6%) (Question G2).

The approval pattern seen in the responses to the photo-radar question is evident here
as well but is less apparent. The overall approval rate for red light cameras has declined
7.4% from 2007 to this survey, and the number who strongly approve has declined
12.4%. Correspondingly, the number that strongly disapproves has increased by 4.5%
(Question G2).

75.5% of respondents would approve of a plan to install photo-radar cameras in areas


which have had frequent collisions or traffic events. A higher percentage of females
(82%) approve of this concept than do males (68.1%) (Question G5).

Respondents were asked their opinion of the WPS placing photo enforcement cameras
at any location, solely at the discretion of the Police Service. A slimmer majority of the
citizens (57.3%) approved of this concept, 24% of them strongly.
Almost 40% did not approve of the police placing cameras in this manner (Question G6).

Overall, 80.8% of respondents approve, moderately or strongly, of photo-radar camera


installations in association with new speed reduction zone near schools. Of these, 51.3%
strongly approve. (Question G4)

Respondents approve of the red light and photo radar cameras even if someone in their
household has received a ticket (question G3). 67% of respondents whose household
had received a photo radar ticket approved of the cameras, compared with the overall
frequency of 70.8% (Question G1).

Almost 80% of respondents whose household had received a red light ticket approved of
the cameras, unchanged from the overall frequency of 80.5% (Question G2).

Just over 7% (n=45) of all respondents had been stopped by a Winnipeg Police Service
officer for a traffic violation during the last year (question G8.1). This is in line with the
results of most previous surveys, but a considerable decline from the result seen in the
2013 survey.

Those who said they were stopped by a police officer for a traffic violation in the last year
(N=45) were asked if they thought they had been treated fairly by the officer (question
G8.2). 67% thought the police had been fair or very fair but 34% thought the police had
been unfair or very unfair. This 34% was an increase from past surveys.
10

Residents are generally satisfied with the current level of traffic enforcement. The
percent saying the level of traffic enforcement should stay the same has risen, quite
consistently, from 38% in 1997 to 65% in 2015. (Question G10).

Respondents who wanted more traffic enforcement were asked which traffic offences
they thought police should concentrate on (question G11). The top three responses
were: cell phone use/texting/driving distracted (30.9%), speeding (26.5%) and impaired
driving (9.6%).

When asked about the visible presence of the police in their neighbourhood (question
H2) 60.4% thought there were just about the right number of officers. On the other hand,
5% said there are too many officers, and this is a noted increase from previous surveys,
in which an average of only 1.3% said there were too many officers. Further, the
number of respondents who thought there were too few officers declined by 14% from
the average of previous surveys.

When asked to rank a variety of possible police actions, respondents assigned the
highest score to conducting criminal investigations following by responding promptly to
calls. In the 2013 survey, concentrated effort on gang enforcement was the top rated
activity, followed by conducting criminal investigations. (Question H4)

In both 2013 and 2015 surveys, respondents rated concentrated effort on (street people
2013) intoxicated persons, lowest on the suggested WPS priorities list.

Respondents who had reported an incident to the police (n=86) (Question C11.1) were
asked: Did police provide you with information about the progress or outcome of the
investigation at a later time? In total, 15% said yes they were provided with
information, while 72% said no. In the 2013 survey, 63.0% indicated no.

53% said it was not satisfactory that the police did not provide them with any information
concerning the outcome of their investigation. Similar results have been seen in past
surveys, again suggesting an area for improvement for the WPS. (Question C11.2).

Respondents who had contacted, and had had their event investigated by, the police in
the last year were queried about officer courtesy (question C10). Overall, 75% said that
the police had been somewhat or very courteous.

14% felt the police officer(s) they had dealt with were not at all courteous. This is
double the frequency of reported non-courteous officers/events from the 2013 survey.
While this is a low figure it still presents a concern and a need to improve on public
service delivery (Question C10).

11

Overall 67% reported that they felt the police rated good to excellent for their level of
courtesy. 5% indicated the police were poor or very poor for courtesy. There was a slight
divide between respondents by age, with 9% of the younger respondents rating the
police as poor-very poor compared to 2% of older respondents. (Question H7)

Of those respondents who had called police and had their event investigated, only 36%
responded that the police did a good job (Question C14), a clear decline from the past
five surveys (61.6% average). Conversely, 29% thought the police had done a poor job,
well above the average of around 13.7% for the previous five surveys.

When asked: Do you think the Winnipeg Police Service does a good job, an average
job or a poor job of being approachable and easy to talk to? (Question H5.3), younger
respondents were less likely to rate the police highly for being approachable (58%) than
older ones (65%) and more likely to rate them as poor for this attribute (11% versus 4%
of respondents aged 55+).

Further analysis reveals that if the younger respondent had contact with the police in the
past year, they were even more likely (20% as opposed to 11% of all people in this age
group) to rate the police as poor in terms of approachability. Despite this, those
younger respondents who had had contact with the police were also more likely (63.5%)
to rate the police as good for being approachable than were those who had no contact
(53.7%) (Question H5.3).

Question H5.6 asks Do you think the Winnipeg Police Service does a good job, an
average job or a poor job of treating people fairly? Almost 60% of the respondents
overall rated the police as good for this attribute. 9.7% rated the WPS as poor.

The likelihood of rating the police as poor decreased with age, from 15.0% of younger
respondents to 4.1% of older respondents. This 11% difference between younger and
older respondents becomes even greater when this variable is assessed by whether or
not the respondent had had contact with the police in the last year. 20% of younger
respondents who had had contact rated the police as poor compared to just 1.8% of
older citizens (Question H5.6).

Overall 71% (75.9% in 2013) reported that they felt the police rated good to excellent for
their professionalism. (Question H6)

Overall 81% reported that they felt the police were trustworthy usually or all the time
(Question H8). Four percent indicated the police were rarely or not at all trustworthy,
rising to 8% of those who had personal contact with the police.

Overall 91% reported that they had a great deal or some confidence in the police,
although only 50% said they had a great deal of confidence. Seven percent indicated
they had not very much or no confidence at all in the police, rising to 13.3% of those who
had personal contact with the police.

12

DEMOGRAPHICS
GENDER
The actual population surveyed, by gender, was 53.1% female and 46.9% male. This compares
to the composition of the City of Winnipeg from the 2011 census showing 51.4% females and
48.9% males. Both genders were generally proportionally represented throughout all the age
categories with a somewhat higher than expected percentage of younger males (56%) and
older females (57%) completing the survey (question: gender).

Respondent Gender and Age Cross tabulation


Total

RESPONDENT AGE
18-34 Years

35-54 Years

55 Years plus

Male

48%

53%

46%

46%

Female

52%

47%

54%

54%

Base: All Respondents

Winnipeg Police Service General Survey 2015 September 2015

AGE
Almost 30% percent (29.7%) of the respondents fell into the 18-34 years of age category, thirtyeight percent (38.2%) in the 35-54 years of age category and thirty-two point two (32.2%) falling
in the 55+years of age category (question J3).
This compares very favourably with the 2011 Canadian census which shows that the actual
composition of adults in Winnipeg is: 30.2% 18-34 years, 36.1% 35-54 years and 33.7% 55 and
over.
An examination of more specific age categorization reveals that the greatest number of surveys
was answered by respondents aged 45-54 years (141 respondents) and the fewest respondents
(8) fell in the 85 years of age or older group (question J3).

13

J3. In which of the following categories may I put your age?


Frequency

Percent

Valid Percent

Cumulative
Percent

18 - 24

84

13.9

13.9

13.9

25 - 34

96

15.8

15.8

29.7

35 - 44

90

14.9

14.9

44.6

45 - 54

141

23.3

23.3

67.8

55 - 64

78

12.9

12.9

80.7

65 - 74

77

12.7

12.7

93.4

75 - 84

32

5.3

5.3

98.7

85 or older

1.3

1.3

100.0

Total

606

100.0

100.0

Base: All Respondents

Winnipeg Police Service General Survey 2015

September 2015

Respondent Age
DISTRICT

Base
18-34 YRS
35-54 YRS
55+ YRS

GENDER

TOTAL

DISTRICT 1

DISTRICT 2

DISTRICT 3

DISTRICT 4

100%

100%

100%

100%

100%

100%

100%

606

67

196

124

219

291

315

30%

31%

36%

24%

27%

33%

27%

180

21

70

30

59

95

85

38%

40%

23%

52%

43%

36%

40%

231

27

46

64

94

106

125

32%

28%

41%

24%

30%

31%

33%

195

19

80

30

66

90

105

Base: All Respondents

Winnipeg Police Service General Survey 2015

14

September 2015

Male

Female

EDUCATION
Respondents were asked to give the highest level of formal education they had achieved
(question J5). The most frequently cited response was completed university degree (26%),
followed by completed high school (21%), and completed college degree or diploma (18%).
By region, Districts 1 and 3 had the greatest number of respondents who had not completed
high school while District 2 had the greatest number who had completed a university degree.

J5. What is the highest level of formal education you have achieved?
DISTRICT
TOTAL

DISTRICT 1

DISTRICT

DISTRICT

DISTRICT

Less than high school

5%

7%

2%

7%

5%

Completed high school

21%

25%

16%

27%

21%

Some college or university

17%

15%

20%

11%

17%

18%

19%

16%

23%

16%

26%

19%

26%

23%

29%

12%

10%

17%

7%

11%

2%

3%

3%

Community college
degree / diploma
Completed university degree
Completed university graduate
degree
Don't know / no response
Base: All Respondents

Winnipeg Police Service General Survey 2015

1%

September 2015

HOUSEHOLD INCOME
Data on annual household income was collected in six categories with the four groups between
$30,000 and $250,000 being relative equally represented (question J5). As is common in
opinion surveys, a significant number of respondents (n=103, 17%) refused to answer this
question. The remaining respondents (n=503) were well distributed throughout the income
categories, with the exception of earning under $30,000, representing only 9%.
As might be expected, the average household income varied by police district. District 1 had the
greatest percentage of respondents in the under $50,000 category (48%), District 3 had the
greatest number of respondents in the $50,000-$100,000 category (39%) and District 4 had the
greatest number of respondents in the over $100,000 (27%) category.

15

J5. What is the highest level of formal education you have achieved?
DISTRICT
TOTAL

DISTRICT

DISTRICT

DISTRICT

DISTRICT

Under $30,000

9%

24%

7%

14%

5%

$30,000 to $50,000

15%

24%

12%

16%

14%

$50,001 to $75,000

18%

15%

20%

18%

17%

$75,001 to $100,000

18%

10%

18%

21%

20%

$100,001 to $250,000

22%

10%

24%

16%

26%

More than $250,000

1%

1%

1%

1%

Don't know / refused

17%

18%

15%

17%

Base: All Respondents

16%

Winnipeg Police Service General Survey 2015

September 2015

RESPONDENT RESIDENCE
The residence of the respondents was recorded by asking their postal code. For ease of
analysis the postal code areas have been combined into groups generally corresponding to the
five police districts (Question 0).

Respondent Distribution by Postal Code and


District of Residence
DISTRICT
Postal
Code
R2C
R2E
R2G
R2H

Total

District 1

District 2

District 3

District 4

21
3
30
12

21
3
30
12

R2J
R2K
R2L
R2M
R2N
R2P

16
32
7
35
38
37

16
32
7
35
38

R2R
R2V
R2W
R2X
R2Y
R3A

19
25
18
25
10
2

R3B
R3C

10
14

10
14

37
19
25
18
25
10

16

R3E
R3G

18
23

R3J
R3K
R3L
R3M
R3N
R3P

15
13
7
19
9
19

15
13
7
19
9
19

R3R
R3T
R3V
R3W
R3X
R3Y
Total

26
56
7
8
17
15
606

26
56
7

Base: All Respondents

18
23

8
17
67

15
196

124

Winnipeg Police Service General Survey 2015

219

September 2015

Postal code quotas were incorporated into the bidding process to ensure that an adequate
number of residents of the central and northern parts of the city were surveyed. Other than
these, and the gender quota, the distribution of respondents around the city was the result of
random sampling. The sampled frequencies of respondents who live in each of the police
districts can be seen in the above table.
NEIGHBOURHOOD AND CITY TENURE
Data were collected on the length of time the respondents had been resident in the City of
Winnipeg and in their current neighbourhood. Overall, 57% of all respondents had lived in their
current neighbourhood for more than 10 years (question J1). Twenty-four percent (24% in 2013
and 25.3% in 2010) of the respondents had been resident for five years or less. As expected,
older residents have greater tenure than younger. For example, 52% of respondents (48% in
2013) aged 55 or older have lived in their current neighbourhood for at least 25 years. In
contrast, only 11% of this group (13% in 2013) had moved within the past five years. For
younger respondents (18-34 years), 39% (42% in 2013) had been resident in their
neighbourhood for 11 years or more but 40% (36% in 2013) had moved into their
neighbourhood within the last five years.

17

J1. About how long have you lived in your neighbourhood?


DISTRICT
TOTAL

DISTRICT 1

DISTRICT 2

DISTRICT 3

DISTRICT 4

One year or less

5%

9%

5%

5%

5%

2-5 years

19%

25%

22%

20%

13%

6-10 years

19%

25%

20%

15%

19%

11-25 years

33%

27%

29%

35%

37%

More than 25 years

24%

13%

24%

25%

26%

Don't know

0%

Base: All Respondents

0%

Winnipeg Police Service General Survey 2015

September 2015

J1. About how long have you lived in your neighbourhood?


TOTAL

RESPONDENT AGE
18-34

35-54

YEARS

YEARS

GENDER

55+ YEARS

Male

Female

One year or less

5%

11%

3%

3%

5%

5%

2-5 years

19%

29%

20%

8%

18%

19%

6-10 years

19%

21%

25%

11%

19%

19%

11-25 years

33%

31%

39%

26%

36%

30%

More than 25 years

24%

8%

13%

52%

22%

26%

Don't know

0%

Base: All Respondents

0%

Winnipeg Police Service General Survey 2015

0%
September 2015

Respondents in District 1 were the most mobile, with 34% having moved with the past five years
compared to a mean of 23.3% of the survey respondents overall. Sixty-three percent of District
4 respondents had lived in their neighbourhood for 11 years or more, which was the highest
percentage, but only 5 points above the average for the respondents city-wide.
Well over half of the respondents (58%, 65.5% in 2013) reported that they had lived in Winnipeg
for more than 25 years. Only 8% (10% in 2013) reported they had been here 10 years or less
(Question J2). District 4, at 64%, had the highest percentage of respondents who have lived in
Winnipeg for more than 25 years and the lowest, 2%,
who have lived here for five years or less. District One was the opposite, with 11% having been
here 5 years or less and 48% more than 25 years.

18

J2. And how long have you lived in The City of Winnipeg?
TOTAL

DISTRICT
DISTRICT 1

DISTRICT 2

DISTRICT 3

DISTRICT 4

1%

0%

One year or less

1%

4%

2-5 years

5%

7%

7%

6%

2%

6-10 years

8%

10%

11%

9%

5%

11-25 years

28%

30%

31%

24%

27%

More than 25 years

58%

48%

52%

60%

64%

Don't know

0%

Base: All Respondents

1%

Winnipeg Police Service General Survey 2015

September 2015

J2. And how long have you lived in The City of Winnipeg?
TOTAL

RESPONDENT AGE
18-34

35-54

YEARS

YEARS

GENDER

55+ YEARS

Male

Female

1%

0%

One year or less

1%

3%

2-5 years

5%

9%

4%

2%

5%

5%

6-10 years

8%

12%

10%

3%

10%

7%

11-25 years

28%

51%

25%

10%

28%

28%

More than 25 years

58%

25%

60%

85%

55%

60%

Don't know

0%

1%

0%

0%

0%

Base: All Respondents

Winnipeg Police Service General Survey 2015

September 2015

As would be expected, the percentage of respondents who have lived in Winnipeg for many
years increases with the age of the respondent. In the 55+ age group, 85% have lived in
Winnipeg for more than 25 years.

19

KEY FINDINGS
A. CRIME AND SAFETY
When asked about the city as a whole (question A1), the majority of respondents (55%) felt that
crime had remained the same over the last year or two. This figure is a continuation of the
considerable increase for the stayed the same response from previous surveys (52.6% in
2013, 30% in 2010 and 17% in 2007). The number who felt crime had increased, 28% (34.3% in
2013), was a significant reduction from how respondents felt in the past (62.6% average from
2001-2010 thought crime had increased).
Thirteen percent (9.9% in 2013) of the citizens felt that crime had decreased in Winnipeg. This
is an improvement on previous surveys in which only about six percent of respondents felt crime
was on the decrease. Opinions concerning crime trends in Winnipeg did not vary much by the
age of respondents but there were some variations apparent by gender. Women were more
likely (32% compared to 23%) than men to believe that crime had increased and less likely (8%
compared to 19%) than men to feel that crime had decreased.
A1. Thinking of the last year or so Do you think that crime has increased, decreased, or
remained about the same in the city of Winnipeg?
2001
Increased
Decreased
Remained same
No opinion

2003

68.0%
4.0%
23.0%
5.0%

2005

54.0%
6.0%
37.0%
4.0%

57.3%
6.0%
31.8%
4.9%

2007
75.0%
4.0%
17.0%
3.0%

2010
59.3%
6.9%
30.1%
3.8%

2013
34.3%
9.9%
52.6%
3.2%

2015
28.0%
13.0%
55.0%
4.0%

A1. Citizens Perception of Winnipeg Crime Trends


80
70
60
50
40
30
20
10
0

Increased
Decreased
Remained same

2001

2003

2005

2007

2010

20

2013

2015

A1. Thinking of the last year or so Do you think that crime has increased, decreased, or
remained about the same in the city of Winnipeg?
TOTAL

RESPONDENT AGE

GENDER

18-34 YEARS 35-54 YEARS 55+ YEARS

Male

Female

Increased

28%

28%

30%

25%

23%

32%

Decreased

13%

10%

14%

14%

19%

8%

Remained about the same

55%

58%

53%

55%

55%

55%

No opinion

4%

4%

3%

6%

3%

5%

Base: All Respondents

Winnipeg Police Service General Survey 2015

September 2015

More respondents from District 3 (37%, 43% in 2013) believed that crime in Winnipeg overall
had increased than did residents in the rest of the city (28%, 32.5% in 2013). About the same
percentage of people in all districts believed that crime had decreased but more citizens in
District 4 (59%) and 2 (58%) felt that crime had remained the same than did those in districts 1
and 3 (48.5% average).

A1. Thinking of the last year or so Do you think that crime has increased, decreased, or
remained about the same in the city of Winnipeg?
TOTAL

DISTRICT
DISTRICT DISTRICT DISTRICT DISTRICT
1

Increased

28%

31%

24%

37%

24%

Decreased

13%

15%

12%

15%

12%

Remained about the same

55%

51%

58%

46%

59%

No opinion

4%

3%

6%

2%

5%

Base: All Respondents

Winnipeg Police Service General Survey 2015

September 2015

Respondents were asked to compare their perception of crime in Winnipeg against other
Canadian cities (question A2). In surveys from 1999 to 2005, the majority of respondents
believed that crime rates here were about the same as in other cities. From 2007 through 2013,
surveys revealed that citizens felt Winnipeg had more crime than other Canadian cities. This
year, however, more respondents believed that Winnipeg has about the same amount of crime
(45%). Of the remainder, 35% (compared to 45.3% in 2013 and 49.1% in 2010) believed that
there was more or much more crime in Winnipeg. Fourteen percent felt there was less or much
less crime in Winnipeg, up from only 8.7% in 2013 (7.5% in 2010 and 9% in 2007).
This represents a significant shift in attitude since 2007. The number of citizens who believe
Winnipeg has more crime than other Canadian cities has decreased from 49% to 35% while
those who think we have less crime has increased from 9% to 14%.
Assuming most people do not know crime rates in other cities, this perception is presumed to be
mainly based on events in Winnipeg.

21

A2. Still thinking of the last year or so, how do you think Winnipeg compares with other major
Canadian cities in terms of the amount of crime? Would you say Winnipeg has.. ?

Much more crime


More crime
Same amount
Less crime
Much less crime
No opinion

1999

2001

2003

2005

2007

2010

2013

2015

4.0%
25.0%
43.0%
14.0%
2.0%
11.0%

8.0%
22.0%
41.0%
16.0%
2.0%
10.0%

5.0%
23.0%
44.0%
16.0%
2.0%
10.0%

5.2%
21.1%
45.9%
17.6%
3.0%
7.2%

11.0%
38.0%
33.0%
7.0%
2.0%
9.0%

13.8%
34.3%
37.0%
6.5%
1.0%
7.5%

8.7%
36.6%
42.9%
8.1%
0.6%
3.1%

5.0%
30.0%
45.0%
13.0%
1.0%
6.0%

When queried about their view of their neighbourhoods (question A3), the majority of
respondents, 64% (62.6% in 2013) thought they lived in a low crime area. This is consistent with
earlier survey results (61.1 % in 2010 and, 59% in 2007). Of the total respondents, 9% felt they
lived in a high crime neighbourhood, an amount within the margin of error of previous surveys
(8% in 2013, 12% in 2010 and 9% in 2007).
A large number of respondents from District 1 feel they live in a high crime area (27% compared
to 8.0% average from the other districts. On the other hand the number of respondents from
District 3 who felt they were in a high crime area reduced to 14% from 15.7% in 2013 and 24%
in 2010.

22

A3. Do you think your neighbourhood is an area with a high amount of crime, an average
amount of crime, or a low amount of crime?

High
Average
Low
No opinion
Base: All Respondents

Total

District 1

District 2

District 3

District 4

9.0%
25.0%
64.0%
1.0%

27.0%
36.0%
37.0%

6.0%
16.0%
77.0%
2.0%

14.0%
33.0%
52.0%
2.0%

4.0%
26.0%
68.0%
2.0%

Winnipeg Police Service General Survey 2015

September 2015

At the other end of the scale, 77% of respondents from District 2 feel they live in a low crime
area (72% in 2013 and 73.4% in 2010) and only 2% (2% in 2013 and
3.6% in
2010) felt they are in a high crime area.
The majority of Winnipeg respondents, 67% (73.5% in 2013 and 65.6% in 2010) felt that crime
rates in their neighbourhoods had remained about the same as last year (question A4.1). Of the
remainder, more (19%, 15.7% in 2015 and 24.3% in 2010) felt that crime had increased in their
neighbourhood. Fewer, 11% (8.4% in 2013 and 6.9% in 2010) believed that crime had
decreased.
A4.1. In the last year or two do you think crime has increased, decreased or remained about the
same in your neighbourhood?

Increased
Decreased
Remained same
No Opinion

2001

2003

2005

2007

2010

2013

2015

23.0%
6.0%
66.0%
5.0%

22.0%
6.0%
68.0%
5.0%

21.0%
7.0%
69.0%
3.0%

26.0%
4.0%
65.0%
4.0%

24.3%
6.9%
65.6%
3.3%

15.7%
8.4%
73.5%
2.4%

19.0%
11.0%
67.0%
2.0%

Some differences of opinion to this question were seen in the responses when assessed by
police district. Almost one-third of respondents living in District 1, 32.8% (27% in 2013), felt
crime had increased in their neighbourhood. This contrasts with the opinions of residents from
the rest of the city where 17.3% (average value, 14% average in 2013) felt crime had increased.
Strangely, more respondents in District 1, at 13.4% (25% in 2013), felt crime had decreased
than was common elsewhere (11.1% average, 6.5% average in 2013).

A4.1 In the last year or two do you think crime has increased, decreased or remained about
the same in your neighborhood?
Total

District 1

District 2

District 3

District 4

Increased
Decreased

19.5%
11.1%

32.8%
13.4%

16.3%
9.7%

14.5%
13.7%

21.0%
10.0%

Remained same
No Opinion

67.0%
2.5%

49.3%
4.5%

71.9%
2.0%

70.2%
1.6%

66.2%
2.7%

Base: All Respondents

Winnipeg Police Service General Survey 2015

23

September 2015

Those respondents who felt that crime had increased in their neighbourhood (question A4.2,
n=93) were asked which crimes were on the increase (133 total mentions). The top answers
were: break-ins (21.8%, 20.0% in 2013 and 29.2% in 2010), car and garage break-ins (21.8%,
8.3% in 2013), vandalism, car vandalism and graffiti (12.8%, 11.6% in 2013 and 9.3% in 2010),
minor thefts, particularly to bicycles (10.5%) and drug offenses (9%, 13.3% in 2013 and 13% in
2010).
Ninety-three respondents who felt crime in their neighbourhood had increased answered
question A4.2, an increase of 35.8% over the 2013 survey. In terms of the total crimes they
cited as being on the increase, the top four responses (66.9% of all mentions) dealt with breakins to houses, garages and cars, vandalism and damage to cars and houses, petty theft and
graffiti. There appears to be a strong perception that property crimes are a problem in many
neighbourhoods.

A4.2. Do you have any particular crime or crimes in mind?


Offense

Total

Car/garage break-ins
Break and enter
Theft from cars, car vandalism/graffiti
Theft under/bikes

21.8%
21.8%
12.8%
10.5%

Drug related crimes


Assault/stabbing
Car theft
Shootings
Street activity/noise
Arson

9.0%
6.8%
4.5%
2.3%
2.3%
1.5%

Home invasion
Prostitution
Gang activity
Homicide
Sex Crimes
Domestic disturbances

1.5%
1.5%
1.5%
0.8%
0.8%
0.8%

Base N= 133 responses Winnipeg Police General Survey

September 2015

Question A5, was introduced in the 2013 survey, and asked respondents to rate a number of
problems in terms of the seriousness of these issues as they pertain to their
specific neighbourhood. The tables below summarize the findings. Of all the issues mentioned,
the respondents overall selected traffic violations as being the most serious, followed by drug
problems and vandalism/graffiti. When assessed by geographic area, respondents from
Districts 2 and 4 cited traffic problems as their number one concern, while those from District 3
cited drug related matters and those from District 1 were most concerned about graffiti.

24

A5. Please rate the seriousness of the following problems as they pertain to your
neighbourhood on a scale from 1 to 5 in which 1 is not very serious and 5 is extremely serious.
(Mean Scores)(Sorted by score)
Total

District 1

District 2

District 3

District 4

N=
Traffic violations

606
2.75

67
2.76

196
2.58

124
2.73

219
2.9

Drug problems /dealers


Vandalism/graffiti
Theft from Cars
Break and enter to homes
Robbery
Assaults

2.71
2.59
2.57
2.35
2.19
2.15

2.96
2.99
2.79
2.7
2.45
2.81

2.48
2.35
2.39
2.14
1.94
1.85

3.05
2.81
2.64
2.52
2.38
2.37

2.65
2.56
2.62
2.35
2.23
2.09

Gang violence
People hanging around on streets
Harassment on ethnicity
Police harassment
Noise and disturbances
Intoxicated persons

1.96
1.84
1.79
1.76
1.71
1.7

2.75
2.3
2.37
2.06
1.97
2.16

1.63
1.65
1.55
1.57
1.63
1.56

2.18
2.02
1.93
1.95
1.85
1.81

1.89
1.78
1.74
1.73
1.63
1.62

Prostitution

1.63

2.12

1.54

1.72

1.5

Base = All Respondents

Winnipeg Police General Survey

September 2015

By gender, males cited traffic violations as their premier issue and drugs second. Female
respondents rated drugs/drug dealers highest and traffic problems second. By age, the 55+
group cited traffic violations as their number one concern followed by drugs. Younger and
middle range respondents (18-34 years, 35-54 years) cited vandalism as their highest choice,
followed by drugs/drug dealers (18-34 age) and traffic problems (35-54 years).

25

A5. Please rate the seriousness of the following problems as they pertain to your neighbourhood
on a scale from 1 to 5 in which 1 is not very serious and 5 is extremely serious.
Males

Females

18-34

35-54

55+

Total

B&E to HOMES
VANDALISM
TRAFFIC
ASSAULT
GANGS
DRUGS

2.26
2.53
2.73

2.01
2.59

2.64
2.82

2.53
2.02
1.83
2.55

2.79
2.19
2.13
2.75

2.34
2.32
2.90

2.35
2.59
2.75

2.07
1.83
2.56

2.44
2.65
2.77
2.23
2.08
2.85

2.22
1.88
2.81

2.15
1.96
2.71

NOISE
PROSTITUTION
PUBLIC DRUNKENESS
ROBBERY
POLICE HARASSMENT
THEFT from CARS

1.65
1.60
1.68
2.03
1.70
2.47

1.77
1.65
1.71
2.34
1.82
2.66

1.73
1.46
1.81
2.16
1.77
2.49

1.84
1.64
1.65
2.28
1.83
2.77

1.54
1.77
1.66
2.12
1.68
2.39

1.71
1.63
1.70
2.19
1.76
2.57

PEOPLE HANGING AROUND


ETHNIC HARASSMENT

1.83
1.73

1.85
1.84

2.06
1.90

1.84
1.85

1.64
1.61

1.84
1.79

Base = All Respondents

Winnipeg Police General Survey

September 2015

The majority of respondents (41.4%, 44% in 2013) felt that their neighbourhood had less crime
than other neighbourhoods in the city, except for citizens living in District 1, who selected about
the same amount of crime as their number one answer (question A6). In geographic terms,
more District 1 (28.4%, 32% in 2013 and 42.9% in 2010) and 3 (16.1%, 22% in 2013 and 26.3%
in 2010) residents felt their neighbourhood had more or much more crime than other
neighbourhoods. Very few residents in the other city areas felt they had more crime (question
A6). On the other end of the scale, 84.7% (86% in 2013) of District 2 respondents felt they had
less crime than other neighbourhoods.

A6. How do you think your neighbourhood compares with the rest of Winnipeg in terms of the
amount of crime? Would you say your neighbourhood has ... ?
Total
2013
2015
Much more
crime
More crime
About the
same
amount of
crime
Less crime
Much less
crime
No opinion

District 1
2013
2015

District 2
2013
2015

District 3
2013
2015

District 4
2013
2015

2.3%

2.0%

11.3%

6.0%

0.0%

1.0%

5.6%

4.8%

0.4%

7.9%

6.4%

21.0%

22.4%

2.6%

1.5%

15.7%

11.3%

6.9%

3.2%

18.8%

20.0%

22.6%

40.3%

15.8%

11.7%

26.9%

25.8%

19.0%

17.8%

44.0%

41.4%

30.6%

19.4%

50.0%

45.9%

36.1%

35.5%

47.4%

47.5%

26.1%

29.0%

11.3%

11.9%

31.6%

38.8%

14.8%

20.2%

25.4%

30.6%

1.0%

1.2%

3.2%

0.0%

1.0%

0.9%

2.4%

0.9%

0.9%

Base = All Respondents

Winnipeg Police General Survey

26

September 2015

Almost all (95%, 96.4% in 2013 and 89.7% in 2010) of the respondents felt that they would be
safe walking in their neighbourhood during the day (combines responses very safe + reasonably
safe) (question A7). This is a consistent with previous surveys, which averaged 93%. Males
(96%, 98% in 2013) and females (95%, 94% in 2013) felt equally safe during the day.
Respondents beliefs about daytime safety did not change with age, with older respondents
feeling just as safe as younger ones. Only in Districts 1 and 3 did citizens express any anxiety
about walking in daytime, with 11% and 8% respectively stating they feel somewhat or very
unsafe during the day. Only 2% of respondents in other districts expressed this fear.

A7. How safe do you feel or would you feel walking alone in your
neighbourhood during the day?

Very Safe
Reasonably Safe
Somewhat
Unsafe
Very Unsafe
No opinion

Total
2013
2015

District 1
2013
2015

District 2
2013
2013

District 3
2015
2013

District 4
2015
2013

75%
22%

71%
24%

60%
29%

55%
33%

82%
16%

75%
22%

71%
24%

60%
29%

55%
33%

82%
16%

2%

3%

5%

7%

2%

2%

3%

5%

7%

2%

1%
0%

1%
0%

6%
0%

4%
0%

0%
0%

1%
0%

1%
0%

6%
0%

4%
0%

0%
0%

Base = All Respondents

Winnipeg Police General Survey

September 2015

A7. How safe do you feel or would you feel walking alone in your
neighbourhood during the day?
TOTAL
18-34
YEARS

RESPONDENT AGE
35-54
55+ YEARS
YEARS

GENDER
Male

Female

Very Safe

71%

72%

70%

71%

72%

70%

Reasonably Safe

24%

24%

26%

24%

24%

26%

Somewhat Unsafe

3%

3%

4%

3%

3%

4%

Very Unsafe

1%

1%

1%

1%

1%

1%

0%

1%

0%

1%

No opinion
Base = All Respondents

Winnipeg Police General Survey

September 2015

27

A8. How about after dark? Would you feel?


Total

District

Very Safe
Reasonably Safe
Somewhat Unsafe

28%
43%
17%

District 1
18%
36%
18%

Very Unsafe
No opinion

10%
2%

27%
1%

Base = All Respondents

Winnipeg Police General Survey

District 2
34%
46%
15%

District 3
19%
39%
23%

District 4
31%
45%
16%

3%
3%

18%
2%

6%
2%

September 2015

A8. How about after dark? Would you feel?


(very safe plus reasonably safe only)

Males
Females
Total
Base = All Respondents

2015

2013

2010

2007

84%
59%
71%

79%
57%
68%

68.8%
37.8%
52.7%

71%
51%
61%

Winnipeg Police General Survey

September 2015

When asked if they felt safe in their neighbourhood after dark a majority (71%) said they felt
reasonably or very safe (question A8). This continues the improvement noted in the 2013
survey in which 68% of respondents felt safe walking in their neighbourhood after dark. The
average of the previous two surveys, 2010 and 2007, showed only 57% of respondents felt safe
walking in their neighbourhood after dark. As in previous surveys, males (84%, 79% in 2013)
were much more likely than females (59%, 57% in 2013) to feel safe after dark.
Residents in Districts 1 and 3 were more likely (43% average of somewhat unsafe plus very
unsafe, 53.5% in 2013) to feel unsafe in their neighbourhood after dark compared to residents in
other parts of the city (20% average) (Question A8).

28

A9. How safe do you feel or would you feel walking downtown alone during the day?
DISTRICT

RESPONDENT AGE

GENDER

TOTAL

D1

D2

D3

D4

18-34
YEARS

Very safe

25%

36%

23%

21%

24%

27%

23%

25%

30%

20%

Reasonably safe
Somewhat unsafe
Very unsafe
No opinion

45%
19%
10%
1%

40%
10%
12%
1%

49%
17%
9%
1%

43%
23%
10%
2%

45%
20%
10%
1%

43%
22%
8%
1%

48%
18%
11%
1%

44%
17%
10%
3%

46%
17%
6%
1%

45%
20%
13%
2%

Base = All Respondents

Winnipeg Police General Survey

35-54
YEARS

55+
YEARS

Male

Female

September 2015

Question A9 (How safe do you feel or would you feel walking downtown alone during the day?)
was new to the 2015 questionnaire. Seventy percent of all respondents indicated that they feel
safe or relatively safe walking alone downtown in daytime. Almost 30% though, indicated this
scenario would make them feel unsafe or very unsafe.
It is interesting to note that Division 1 respondents, which include downtown residents, felt safer
(76%) than respondents from other districts (67% average). There were no apparent difference
in perception by age but females (33%) were more likely than males (23%) to feel unsafe
downtown during the day.
A10. And how about walking alone after dark? Would you feel ?
DISTRICT

RESPONDENT AGE

GENDER

TOTAL

D1

D2

D3

D4

18-34
YEARS

4%

9%

5%

3%

2%

6%

4%

2%

7%

2%

13%

18%

13%

10%

14%

13%

16%

11%

20%

7%

32%

31%

31%

31%

33%

34%

31%

32%

36%

29%

49%
2%

40%
1%

49%
2%

55%
1%

49%
2%

48%

49%
0%

51%
5%

36%
2%

62%
1%

Very safe
Reasonably
safe
Somewhat
unsafe
Very unsafe
No opinion
Base = All Respondents

Winnipeg Police General Survey

35-54
YEARS

55+
YEARS

Male

Female

September 2015

Another new addition to the 2015 survey was the follow up question: And how about walking
alone after dark? Would you feel? (Question A10). Only 17% of all respondents said they
would feel safe or relatively safe walking alone downtown after dark, while 81% reported they
would feel unsafe or very unsafe. In fact, almost exactly half (49%) of respondents said they
would feel very unsafe under these circumstances. Further, 91% of females said they would feel
unsafe walking alone downtown after dark, including 62% who said they would feel very unsafe.

29

A11.1. While waiting for or using public transportation alone after dark do you feel?
DISTRICT

Very worried
Somewhat
worried
Not at all worried
about your
safety from
crime
Never use public
transport after
dark
Do not use
public transit
at all
No opinion

RESPONDENT AGE
35-54
YEARS

55+
YEARS

Male

Female

11.1%

10.8%

10.3%

5.8%

15.2%

38.3%

26.0%

24.1%

26.1
%

31.7%

TOTAL

D1

D2

D3

10.7%

9.0%

7.1%

14.5%

29.0%

34.3
%

28.1
%

32.3%

12.5%

20.9
%

15.3
%

5.6%

11.4
%

15.0%

13.0%

9.7%

20.3
%

5.4%

11.4%

13.4
%

13.8
%

12.1%

8.2%

8.9%

10.0%

15.4%

8.6%

14.0%

35.6%

20.9
%

34.7
%

35.5%

41.1
%

25.0%

40.3%

40.0%

37.8
%

33.7%

0.7%

1.5% 1.0%

0.5%

1.7%

0.5%

1.4%

Base = All Respondents

D4

GENDER

18-34
YEARS

12.3
%
26.5
%

Winnipeg Police General Survey

September 2015

Also new to the 2015 survey was the question: While waiting for or using public transportation
alone after dark do you feel ? (Question A11.1). Forty-seven percent of respondents replied
that they do not use public transport, or at least not at night. Of the remainder, 39.7% were
worried or very worried about their safety from crime while using public transit. About one-third
as many, 12.5%, said they were not at all concerned about their safety under the described
circumstances. When those who never use public transport are factored out, 61.8% state they
would be somewhat to very worried waiting/using public transportation after dark. About 20%
said they would not be at all concerned.
As might be anticipated, females (46.9%) were considerably more likely than males (31.9) to be
worried or very worried about their safety using public transportation after dark. When those
who never use public transport are factored out, 71% of females state they would be somewhat
to very worried waiting/using public transportation after dark compared with 51% of males. Only
8% of females said they would not be at all concerned.
The follow up question in this case was: If you felt safer from crime, would you use public
transportation alone after dark more often? (Question A11.2). About a third of all respondents
(34.5%) said they would consider using public transport more alone after dark if they felt safer
while 49.7% replied that it would not make any difference to them.
In response to question A12.1, 18% (11.2% in 2013) of the respondents (n=110, n=69 in 2013)
indicated that they were the victim of a crime in the past year that they did not report to the
police. Eighty-five percent of the unreported crimes were property offenses while 15% were
personal crimes (Question A12.2). The reasons they did not report were: it was not serious
enough to report (54%, 29% in 2013), and I did not think the police would/could do anything
about it (36%, 12% in 2013) and it was too inconvenient (8%) (Question A12.3).
It is important to remember that there are more victims of crime than our published statistics
report. This survey indicates that about 18% of the adults in Winnipeg were the victim of an
unreported crime in the past year. If they are truly representative of the total adult population of
this city, there were almost 100,000 unreported crimes in Winnipeg in 2014.
30

B. COMMUNICATIONS
Question B1 asks respondents if they had ever heard of the police citizen online reporting
program, a web-based system that allows citizens to report a minor crime via the internet and
have their information reviewed by a police officer. Twenty-two percent (14% in 2013)
responded that they had heard of the online reporting program and there was little variance by
gender, age or geographic location of the respondent. Of the 135 who had heard of online
reporting, 31 had accessed the system (Question B2). These 31 respondents comprise just over
5% of the entire sample, a slight increase from 1% who had accessed the system in 2013.
About half (54%) of the 31 respondents who had used online reporting said they were satisfied
with their experience (Question B3) although 22% reported they were not very satisfied or not at
all satisfied with the WPS online reporting.
Respondents were asked how they would prefer to report a crime to the police (Question B4).
Fifty-eight percent said that they would prefer to report by phone. This is a decline from the
2013 and 2010 surveys (74% and 84.1%). Another 15% (13% in 2013 and 12.5% in 2010) said
they would prefer to attend in person. Twenty-three percent (up from 8% in 2013 and 1% in
2010) said they would prefer to report over the internet.
The responses to question B4 varied a little by age, as younger respondents, aged 18-34 (34%)
were more likely to want to report over the internet then were those 35-54 years (23%) or 55+
years (12%). Older respondents (55+ = 66%) were more likely to want to report by phone than
were citizens aged 18-34 (46%) or 35-54 (60%).
B5. The Police Service has a number of ways in which it may provide
information to the public about crime and safety concerns.
Which of the following methods would be of interest to you?

Male

Female

(606)

RESPONDENT AGE
18-34
35-54
55+
Years
Years
Years
(180)
(231)
(195)

(291)

(315)

60.9%

51.1%

59.3%

71.8%

59.1%

62.5%

48.7%

42.8%

51.5%

50.8%

48.1%

49.2%

44.2%

51.7%

47.6%

33.3%

41.2%

47.0%

Total
N=
Updates on local tv news

GENDER

programs
Updates on local radio news
programs
Winnipeg Police Service web page
Winnipeg Police Service on

24.6%

33.3%

26.8%

13.8%

21.3%

27.6%

Facebook
Press Conferences on YouTube

15.5%

25.6%

16.9%

4.6%

16.8%

14.3%

WPS on twitter

14.2%

21.1%

15.2%

6.7%

15.5%

13.0%

RSS Feed

6.4%

9.4%

7.8%

2.1%

6.5%

6.3%

None
Base = All Respondents

6.3%
5.0%
6.9%
6.7%
7.2%
Winnipeg Police General Survey September 2015

Totals add to more than 100% due to multiple responses

31

5.4%

Question B5 asked which methods citizens would prefer as a means of getting information from
the police. Updates from television (60.9%, 81% in 2013) and radio (48.7%, 65% in 2013) were
the top responses, although 44.2% (52% in 2013) said they would be interested in getting
information from the WPS web page. Older respondents were more interested in television
updates than younger ones, but younger respondents were consistently more interested in
methods such as YouTube, Facebook and Twitter.
C. CITIZENS WHO CONTACTED THE POLICE
A total of 138 respondents (23%, 23.9% in 2013 and 22.9% in 2010) had contacted the Police
Service in the past year for non-traffic related matters (question C1). This is consistent with the
results of previous surveys.
The likelihood that a respondent had contacted the police declined with age, from 27% of those
aged 18-34 to 18% in the 55+ age category. Respondents in District 1 were more likely (31%) to
have contacted police than residents of other districts and respondents from District 2 were the
least likely (17%) to have contacted the WPS.
Most of the subsequent questions in section C of the survey were asked only of the respondents
who had contacted the police, as they responded to queries about their experience. Therefore
the number (n) of respondents will be 138, or less depending on skips for the remaining
questions in this section.
Question C2.1 asked respondents to think of their most recent contact with the Police Service
and relate how they had contacted the WPS. Most (72%, 88.6% in 2013 and 70% in 2010) had
contacted the police through the telephone, with 42%% coming through the Communications
Center at 986-6222, 8% via a district police station or a service center, and the remaining 22%
through 911.
C2.1. Thinking of your most recent contact,
how did you contact the police?
Contact
Called 911

2007

2010

2013

2015

17%

31.7%

24.2%

22%

Called dispatch center (986-6222)


Called a District Police Station
Called a Police Service Center
Went in person to a District Police Station
Went in person to a Police Service Center
Personal contact/on street/informal

29%
20%
7%
14%
4%
-

7.1%
18.6%
12.6%
13.1%
4.4%
0.5%

36.2%
28.2%
8.7%
2.0%

42%
8%
13%
-

0.7%
0.7%

2%
8%

By fax/email
Through online reporting
Base: N=138

Winnipeg Police General Survey

September 2015

The three most common reasons for respondents to have contacted the Police Service in the
last year (question C2.2) were: to report a crime or incident (69%, 79.1% in 2013 and 73.8% in
2010), to ask for information (6%, 11.5% in 2013 and 11.5% in 2010) and to ask for protection of
person or property (5.5%, 8.1% in 2013 and 8.2% in 2010).

32

C2.2. Why did you contact the police?


DISTRICT

To report a
crime or
incident
To ask for
information
To ask for
protection
of person
or property
To ask
about or
request
educational
programs
Lost and
found
enquiries
Other
general
enquiries
Refused
To report a
crime or
incident
Base: N=138

RESPONDENT AGE
18-34
35-54
55+
YEARS YEARS YEARS

TOTAL

D1

D2

D3

D4

69.3%

84.2%

73.3%

55.2%

69.4%

58.1%

72.0%

6.3%

5.3%

6.7%

3.4%

8.2%

4.7%

6.0%

5.5%

10.5%

3.3%

6.9%

4.1%

14.0%

2.0%

0.8%

2.0%

1.6%

13.4%

16.7%

3.1%
69.3%

84.2%

73.3%

Winnipeg Police General Survey

GENDER
Male

Female

79.4%

66.7%

71.9%

8.8%

6.3%

6.3%

3.2%

7.8%

2.9%

3.4%

2.0%

2.3%

2.0%

24.1%

10.2%

14.0%

16.0%

6.9%

4.1%

7.0%

2.0%

55.2%

69.4%

58.1%

72.0%

1.6%

3.2%

8.8%

79.4%

15.9%

10.9%

4.8%

1.6%

66.7%

71.9%

September 2015

Eighty-eight (88) respondents had contacted the police in order to report an incident or offense
(Question C2.2). These respondents were asked to briefly describe the incident and offenses
committed (Question C3). The survey contained a number of likely possible answers to this
question, based on responses to previous surveys and respondents could select these or
describe their circumstance in the other category. The four most common incidents reported
were: Break and enter (15%), suspicious person reported (14%), harassment (13%) and
vehicular offenses or incidents (11%). This is more or less the same set of responses seen in
previous surveys, although they are not necessarily in the same order.
Respondents were further asked how they were involved in the incident (Question C3.1). Of
those who answered this question, 49% (44.5% in 2013) contacted the police because they
were the victim of a crime and 44% (45.2% in 2013) were observers or witnesses of/for an
event.
Those respondents who had contacted the police in order to report an incident were asked
where the crime or incident occurred (question C4). The most frequent response was: in the
neighbourhood (31%, 22.8% in 2013) followed by at home (28%, 18.5% in 2013) and In the
yard or garage (17%, 17.4% in 2013).

33

The same respondents were asked how the police responded to their contact (Question C6.1).
The two answers that occurred most frequently were: the police sent a car immediately
(30.2%; 29.0% in 2013) and the issue was handled immediately over the phone (20.9%,
25.8% in 2013).
There were some variances noted when the data was assessed by district and gender. Fortythree percent of District 3 respondents reported the WPS sent a car immediately, compared with
only 18% of District 4 respondents. District 2 and 4 respondents were three times more likely
than District 1 and 3 citizens to have had their complaint handled over the phone. It is possible
that these variances are the result of small sample sizes.
C6.1. How did the police respond?

Police Response
Sent a car immediately
Handled immediately by phone
Not applicable
Sent a car later in the day
Did not respond
Advised you to attend to a Service
Center
Handled by phone call back
Sent a car the next day
Don't know if they responded
Told to use WPS website
Other
Refused
Base: N=92 for 2013 and n=86 for 2015

2013
Number

2015
Number

2013
Percent

2015
Percent

27
24

26
18

29.0%
25.8%

30.2%
20.9%

11
10
8

3
5
10

11.8%
10.8%
8.6%

3.5%
5.8%
11.6%

6.5%

7.0%

3
2
2
-

7
1
2
2

3.2%
2.2%
2.2%
-

8.1%
1.2%
2.3%
2.3%

2
4

2.3%
4.7%

Winnipeg Police General Survey

September 2015

A total of 29 respondents qualified to answer question C6.2: Once you made your call, how
long did it take for the police to arrive? Of these, 52% (51.5% in 2013 and 65.4% in 2010) of
respondents reported that after they called, the police arrived in 15 minutes or less, and a total
of 76% (69.7% in 2013) said the police arrived within 30 minutes. In terms of surveyed response
times, this is the highest percentage reporting a response time of 30 minutes or less since the
inception of the survey.
If a police unit was sent in regards to their incident, respondents were asked: how acceptable
was the length of time it took for the police to arrive? (Question C6.3). Ninety percent (85.7% in
2013) said this interval was acceptable or somewhat acceptable. Only 10% (8.6% in 2013) said
this interval was unacceptable to them.
These respondents were also asked if the police had investigated the matter they had reported
(Question C7). A majority (57%, 83% in 2013) said that the police had investigated while 20%
(9% in 2013) believed there had been no investigation. Respondents said that the police had
asked questions (65%) (Question C8.1), had checked for suspects (94%) (Question C8.2), had
seized evidence (6%) (Question C8.3) and had interviewed witnesses (47%) (Question C8.4).
All of these numbers are based on extremely small sample sizes.
34

Of those respondents who had reported an incident 88% (76.1% in 2013, 74.8% in 2010 and
78% in 2007) said they did not know if anyone was arrested or charged because of the incident
(Question C13). This continues to be an area of in need of improvement and increased
communication.

Note: caution should be used interpreting these results due to low sample size.

35

D. CITIZENS CONTACTED BY POLICE


Respondents were asked if they had been contacted by the police for any reason in the past
year (Question D1). Sixty-five citizens, 11%, (10.2% in 2013) of the respondents, answered in
the affirmative. Over half of these (60%) had been contacted as part of an investigation; a
further 9% had been contacted as a witness (Question D2).

D2. Could you briefly describe the incident?


Reason

Number
2013

2015

As a Witness
Part of an Investigation
Contacted by Victim Services
Asking for Charitable Contribution
Checked on Wellbeing

12
30
1
3
3

6
39
1
1
-

Related to a Criminal Records check


Crime Prevention/Warnings/Neighbourhood Watch
Lost and Found
False Alarm
I was Arrested
I was a Victim

1
4
3
1
1
1

6
1
1
1
1

Spot Check
Other
Twitter contact
Background check
Dont know / refused
Total

1
2
63

1
1
1
1
4
65

D3. How did you feel after speaking with police about this incident?
DISTRICT

Very positive
Somewhat
positive
Somewhat
negative
Very negative
Not relevant
Refused
Not applicable

RESPONDENT AGE
18-34 35-54 55+
YEA
YEA
YEA
RS
RS
RS

TOTAL

D1

D2

D3

D4

50.8%

42.9%

52.4%

33.3%

60.0%

39.1%

50.0%

27.7%

14.3%

14.3%

41.7%

36.0%

21.7%

42.9%

3.1%

28.6%

9.2%

14.3%

4.6%

3.1%

8.3%

14.3%

1.5%

Base n=65

Mal
e

Femal
e

71.4%

51.6%

50.0%

7.1%

25.8%

29.4%

3.2%

2.9%

9.7%

8.8%

3.2%

5.9%

8.7%
14.3%

8.3%
4.8%

4.0%

17.4%

14.3%

8.7%

7.1%

4.3%

8.3%

Winnipeg Police General Survey

36

GENDER

3.2%
7.1%

September 2015

3.2%

2.9%

The respondents were asked how they felt after they were contacted by the police (Question
D3). The number who answered this question (n=65) was relatively low so no definitive
conclusions can be reached, but it is apparent that people respond in a wide variety of ways to
such a contact. While 78.5% (68% in 2013) reported they were happy or satisfied with the
encounter, 12.3% (30% in 2013) or so were left with more negative emotions.

37

E. CRIME PREVENTION
Questions E1 and E2 prompted all respondents with the names of programs sponsored by the
Winnipeg Police Service and asked if they had heard and/or participated in these programs The
most recognized program was Crimestoppers (95%; 98% in 2013) followed by the School
Safety program 77% (46% in 2013) and Citizens on patrol 60% (58% in 2013). The survey
asked respondents only to comment on programs currently (as of 2015) being supported by the
WPS, as identified by the Community Relations Unit. Neighbourhood Watch and Block Parents,
recognizable programs from the past, are not currently being supported by the WPS, however,
the Crime Awareness programs, generally coming from the Community Relations Unit were
recognized by 48% of respondents.
Question E2 asked respondents about their level of participation in these police sponsored
programs. The crime awareness presentations mentioned above scored highest for
participation, at 26% followed by viewing Crimestat statistics and maps (20.8%) and taking part,
or having a family member take part, in the school safety program at 20.6%
E1. Have you heard about the following programs? (Answered=yes)

1997

1999

2001

2003

2005

2007

2010

2013

Block Parents
93.9% 92.0% 93.0% 50.0% 86.0% 82.5% 83.1% 88.0%
Operation
61.4% 53.0% 48.0% 88.0% 40.0% 39.4%
Identification
Neighbourhood
94.2% 93.0% 48.0% 65.0% 93.0% 90.5% 91.4% 96.0%
Watch
Crime Stoppers
95.3% 92.0% 97.0% 46.0% 96.0% 96.9% 92.5% 98.0%
School Safety
56.3% 51.0% 51.0% 63.0% 44.0% 49.3% 51.8% 46.0%
Take Action
16.0% 12.0% 13.0% 12.4% 13.4% 13.0%
Take Action in
21.0%
8.0%
14.0% 13.9%
Schools
Counter Action
4.0%
3.1%
5.3%
4.0%
Combat Auto Theft
56.0% 57.0%
Stolen Auto Captain
14.0% 14.8%
Citizens on Patrol
58.0% 62.8% 46.1% 58.0%
Citizens for Crime
26.4% 20.0%
Aware.
EWatch Program
9.5%
8.0%
Crime awareness
presentations
'Checking in'
Crimestat
Base=All respondents
Winnipeg Police General Survey September 2015
Note: a - indicates that a program did not exist or was no longer supported by the WPS in a particular

38

2015
95.0%
77.0%
60.0%
12.0%
48.0%
17.0%
21.0%
year

.
E2. Do you or anyone in your household participate in any of the following programs?
(Answered=yes)

1997

1999

Block Parents

16.6%

18.0%

6.0%

2.0%

Operation Identification
Neighbourhood Watch
Crime Stoppers
School Safety
Take Action
Take Action in Schools

11.3%
34.6%
5.8%
12.5%
-

8.0%
29.0%
6.0%
9.0%
-

15.0%
23.0%
8.0%
12.0%
3.0%
9.0%

6.0%
2.0%
4.0%
17.0%
0.0%
1.0%

0.0%
8.0%
7.0%
3.0%
-

Counter Action
Combat Auto Theft
Stolen Auto Captain
Citizens on Patrol
Citizens for Crime Aware.
EWatch Program

2001

2003

2005

2007

2010

2013

9.0%

3.0%

8.1%

5.0%

14.0%
19.0%
4.0%
10.0%
3.0%
10.0%

4.5%
5.1%
4.1%
16.2%
0.5%
1.3%

15.3%
4.1%
7.4%
0.5%
-

12.0%
3.0%
14.0%
2.0%
-

0.3%
3.5%
1.0%
1.2%
-

0.4%
1.8%
1.3%
0.8%

4.0%
3.0%
2.0%
4.0%

Crime aware presentations


'Checking in'
Crimestat
Base=All respondents
Winnipeg Police General Survey September 2015
Note: a - indicates that a program did not exist or was no longer supported by the WPS in a particular year.

2015

4.2%
20.6%

6.6%
6.8%
26.0%
14.2%
20.8%

The 2015 responses to questions E1 and E2 are relatively consistent with the responses to
these questions in previous years. There has been a change in WPS programming for these
initiatives and so, in many cases, direct comparisons are no longer possible. It appears, though,
that there has been an increase in the participation rate for the School Safety Program. Some of
the other programming added relatively recently shows considerably higher numbers for
participation than did many of the programs mentioned in the 2013 survey.

39

F. COMPLAINTS
A total of 25 respondents (20 in 2013 and 13 in 2010) had had an occasion to complain about
the conduct of a Winnipeg Police Service officer (Question F1). Of the 25, three proceeded to
make a complaint with the Police Service (Question F2.1). As in previous surveys, younger
respondents were more likely to have had a complaint about the WPS than older ones, with 11
out of the 25 people in this group aged 18-34. Unlike previous surveys, males (13) and females
(12) were equally likely to have had a complaint against a police officer. In past surveys, more
complainants were males.
Twenty respondents responded to the follow-up question by indicating that they did not make a
formal complaint for a variety of reasons (Question F2.2):

F2.2. Why did you decide not to make a complaint?


Wasn't a big enough deal to report
Questioned Police honesty and integrity - feared retribution
Did not think Police would do anything / result in positive outcome

2
3
9

Had no idea how to proceed


Too much bother or hassle dealing with Police
Too lazy, never got around to it
Base=n=25
Winnipeg Police General Survey September 2015

1
2
3

The number and percentage of citizens who felt that they had a complaint against the WPS and
were willing to come forward seems to vary greatly from survey to survey. With only three
respondents having made a complaint, it is not possible to do any analysis of subsequent
questions in this section.
For the 22 who did not come forward, it is impossible to know if they might have had legitimate
complaints.

40

G. TRAFFIC
G1. The Winnipeg Police Service has placed mobile photo-radar cameras to detect and fine the
owners of speeding vehicles at school and construction locations throughout the city. Do you
personally approve or disapprove of the installation of these cameras? Is that strongly or
moderately?

Strongly approve
Moderately approve
Moderately disapprove
Strongly disapprove
No Opinion
Base=All respondents

Total

District
1

District
2

District
3

District
4

35.3%
35.5%
12.4%
14.2%
2.6%

38.8%
37.3%
9.0%
9.0%
6.0%

35.2%
35.7%
14.3%
11.2%
3.6%

41.9%
33.1%
11.3%
13.7%

30.6%
36.1%
12.3%
18.7%
2.3%

Winnipeg Police General Survey

September 2015

G1. The Winnipeg Police Service has placed mobile photo-radar cameras to detect and fine the
owners of speeding vehicles at school and construction locations throughout the city. Do you
personally approve or disapprove of the installation of these cameras? Is that strongly or
moderately?
Respondent Age
18-34
35-54
55 or
years
years
older
Strongly approve
Moderately approve
Moderately disapprove
Strongly disapprove
No Opinion
Base=All respondents

33.3%
38.3%
10.6%
14.4%
3.3%

32.0%
35.5%
13.0%
17.7%
1.7%

Winnipeg Police General Survey

41.0%
32.8%
13.3%
9.7%
3.1%

Respondent Gender
Male

Female

30.9%
34.7%
14.4%
18.2%
1.7%

39.4%
36.2%
10.5%
10.5%
3.5%

September 2015

Residents were asked their reaction to the use of mobile photo enforcement vehicles by the
WPS (question G1). A significant majority (70.8%, 75% in 2013 and 82.7% in 2010) of the
respondents approved of these cameras, either strongly or moderately. Citizens living in all
police districts were in approval. There was no apparent division of opinion by age but, among
males, approval was at 65.6% (68.7% in 2013) compared to 75.6% (80.8% in 2013) among
females.
The pattern detected in the 2013 survey, suggesting that Winnipeggers are less happy with the
photo-radar cameras than they were in the past, has continued. The overall approval rate has
declined 12.1% from 2007 to this survey, and the number who strongly approve has declined
19.4%. Conversely, the number that strongly disapproves has increased by 6.0% from 2007.
Despite this, though, the overall approval rate for mobile photo-radar, at 70.8%, remains strong,
and is much higher than the overall disapproval rate, at 25%.

41

G1. The Winnipeg Police Service has placed mobile photo-radar cameras to detect and fine the
owners of speeding vehicles at school and construction locations throughout the city. Do you
personally approve or disapprove of the installation of these cameras? Is that strongly or
moderately?

STRONGLY APPROVE
MODERATELY APPROVE
MODERATELY DISAPPROVE
STRONGLY DISAPPROVE
DK/REFUSED/NO OPINION

2007

2010

2013

2015

54.4%
28.5%
7.3%
8.2%
1.7%

50.6%
32.1%
6.5%
9.0%
1.8%

43.0%
32.0%
7.9%
14.4%
2.6%

35.3%
35.5%
12.4%
14.2%
2.6%

G1. Do you personally approve or disapprove of the installation of


these cameras?
90.0%
80.0%
70.0%
60.0%
50.0%

APPROVE

40.0%
DISAPPROVE
30.0%
20.0%
10.0%
0.0%
2007

2010

2013

2015

Residents were also asked their reaction to the installation of red light cameras by the WPS
(Question G2). A significant majority 81% (79.6% in 2013 and 84.1% in 2010) of the
respondents approved of these cameras. More females (85%, 85% in 2013 and 86.5% in 2010)
approved of the cameras than males (76%, 74% in 2013 and 81.5% in 2010). There was little
variation in the responses by age or location of respondent.

42

G2. The Winnipeg Police Service has installed red light cameras at certain intersections to detect
and fine the owners of vehicles that run red lights. Do you personally approve or disapprove of
the installation of these cameras? Is that strongly or moderately?

Strongly approve
Moderately approve
Moderately disapprove
Strongly disapprove
No Opinion
Base=All respondents

Total

District
1

District
2

District
3

District
4

49.0%
31.5%

56.7%
26.9%

51.0%
29.1%

50.8%
32.3%

43.8%
34.7%

3.0%
7.7%
9.0%
9.7%
4.5%
2.6%
September 2015

7.3%
8.9%
0.8%

8.7%
11.9%
0.9%

7.4%
10.2%
1.8%
Winnipeg Police General Survey

G2. The Winnipeg Police Service has installed red light cameras at certain intersections to detect
and fine the owners of vehicles that run red lights. Do you personally approve or disapprove of
the installation of these cameras? Is that strongly or moderately?

18-34
years
Strongly approve
Moderately approve
Moderately disapprove
Strongly disapprove
No Opinion
Base=All respondents

Respondent Age
35-54
55 or
years
older

51.7%
29.4%
4.4%
12.2%
2.2%

42.9%
36.4%
7.4%
12.1%
1.3%

Winnipeg Police General Survey

Respondent Gender

53.8%
27.7%
10.3%
6.2%
2.1%

Male

Female

43.6%
32.0%
8.2%
14.8%
1.4%

54.0%
31.1%
6.7%
6.0%
2.2%

September 2015

The pattern seen in the responses to the photo-radar question is evident here as well but is less
apparent. The overall approval rate has declined 7.4% from 2007 to this survey, and the
number who strongly approve has declined 12.4%. Conversely, the number that strongly
disapproves has increased by 4.5%. In this case, though, the trend may have leveled off, as the
results to the 2015 survey were very similar to those from the 2013 survey.

G2. The Winnipeg Police Service has installed red light cameras at certain intersections to
detect and fine the owners of vehicles that run red lights. Do you personally approve or
disapprove of the installation of these cameras? Is that strongly or moderately?

Strongly approve
Moderately approve
Moderately disapprove
Strongly disapprove
No Opinion

2007

2010

2013

2015

61.4%
26.5%
5.5%
5.7%
1.0%

56.6%
27.5%
5.2%
8.5%
2.1%

51.9%
27.7%
6.5%
12.1%
1.8%

49.0%
31.5%
7.4%
10.2%
1.8%

43

G5. Would you personally approve or disapprove of the installation of photo radar cameras in
other strategically selected areas that are neither school nor construction zones but which
have had frequent collisions or traffic events? Is that strongly or moderately?

Strongly approve
Moderately approve
Moderately disapprove
Strongly disapprove
No Opinion
Base=All respondents

Total
44.6%
30.9%
10.7%
11.9%
2.0%

District 1
40.3%
41.8%
7.5%
3.0%
7.5%

Winnipeg Police General Survey

District 2
44.4%
29.6%
12.2%
13.3%
0.5%

District 3
49.2%
28.2%
9.7%
10.5%
2.4%

District 4
43.4%
30.1%
11.0%
14.2%
1.4%

September 2015

G5. Would you personally approve or disapprove of the installation of photo radar cameras in
other strategically selected areas that are neither school nor construction zones but which
have had frequent collisions or traffic events? Is that strongly or moderately?

18-34
years
Strongly approve
Moderately approve

Respondent Age
35-54
55 or
years
older

45.0%
27.2%
12.2%
13.3%
2.2%

41.6%
33.8%
10.4%
11.7%
2.6%

Moderately disapprove
Strongly disapprove
No Opinion
Base=All respondents
Winnipeg Police General Survey

47.7%
30.8%
9.7%
10.8%
1.0%

Respondent Gender
Male

Female

38.5%
29.6%
11.7%
18.2%
2.1%

50.2%
32.1%
9.8%
6.0%
1.9%

September 2015

Question G5 asked Would you personally approve or disapprove of the installation of photo
radar cameras in other strategically selected areas that are neither school nor construction
zones but which have had frequent collisions or traffic events? Seventy-five (75.5%, 75.5% in
2013 and 73.2% in 2010) percent of respondents approved of this concept, 45% (49% in 2013)
of them offering strong support. More females (82.3%, 80.4% in 2013) approved of the idea
than did males (68.1%, 70% in 2013). Approval for this idea also rose with respondent age, from
72.2% of those aged 18-24, through 75.5% of the 35-54 group to 78.5% of those aged 55 and
over. Geographically, District 1 respondents had the highest rate of approval, at 82.1%. Overall,
respondent opinions on this subject remain unchanged from the 2010 and 2013 surveys.

44

G5. Would you personally approve or disapprove of the installation of photo radar cameras in
other strategically selected areas that are neither school nor construction zones but which
have had frequent collisions or traffic events? Is that strongly or moderately?

STRONGLY APPROVE
MODERATELY APPROVE
MODERATELY DISAPPROVE
STRONGLY DISAPPROVE
DK/REFUSED/NO OPINION

2010

2013

2015

42.4%
30.8%
10.8%
13.4%
2.8%

49.0%
26.5%
8.4%
13.6%
2.4%

44.6%
30.9%
10.7%
11.9%
2.0%

Respondents were asked their opinion of the WPS placing photo enforcement cameras at any
location, solely at the discretion of the Police Service. A majority of the citizens (57.3%, 58.6%
in 2013) approved of this concept, 24% of them strongly. Almost 40% (39.9%) did not approve
of the police placing cameras in this manner. Approval for this measure did not vary much with
the age of the respondent, but females, at 65.7% were more approving than males (48.1%). In
fact, a slim majority of males actually disapproved of this idea (49.5% compared to 48.1% who
approved).
G6. Would you personally approve or disapprove of the installation of photo radar cameras in
other selected areas at the discretion of the Police Service regardless of school and
construction zones? Is that strongly or moderately?
Total

District 1

District 2

District 3

District 4

Strongly approve
Moderately approve

24.3%
33.0%

28.4%
34.3%

23.0%
34.2%

26.6%
31.5%

22.8%
32.4%

Moderately disapprove
Strongly disapprove
No Opinion

17.3%
22.6%
2.8%

14.9%
16.4%
6.0%

14.8%
26.0%
2.0%

17.7%
21.0%
3.2%

20.1%
22.4%
2.3%

Base=All respondents

Winnipeg Police General Survey

September 2015

G6. Would you personally approve or disapprove of the installation of photo radar cameras in
other selected areas at the discretion of the Police Service regardless of school and
construction zones? Is that strongly or moderately?
Respondent Age
18-34 years 35-54 years
55 or older
Strongly approve
27.8%
18.6%
27.7%
Moderately approve
28.3%
36.8%
32.8%
Moderately disapprove
18.3%
16.9%
16.9%
Strongly disapprove
22.8%
25.5%
19.0%
No Opinion
2.8%
2.2%
3.6%
Base=All respondents
Winnipeg Police General Survey

45

Respondent Gender
Male
Female
22.3%
26.0%
25.8%
39.7%
17.9%
16.8%
31.6%
14.3%
2.4%
3.2%
September 2015

G4. In accordance with new provincial legislation, the City of Winnipeg has created new
speed reduction zones near schools and the police have been fining drivers caught
exceeding posted speeds during or near school hours. Do you personally approve or
disapprove of using speed enforcement tools in these zones? Is that strongly or moderately?
DISTRICT
Strongly
approve
Moderately
approve
Moderately
disapprove
Strongly
disapprove
No opinion

RESPONDENT AGE

GENDER

TOTAL

D1

D2

D3

D4

18-34
YEARS

35-54
YEARS

55+
YEARS

Male

Female

51.3%

59.7%

50.0%

49.2%

51.1%

52.2%

50.2%

51.8%

45.4%

56.8%

29.5%

23.9%

33.2%

32.3%

26.5%

27.2%

29.9%

31.3%

32.3%

27.0%

8.6%

7.5%

8.2%

7.3%

10.0%

10.6%

8.2%

7.2%

10.0%

7.3%

8.4%

6.0%

6.1%

8.1%

11.4%

7.8%

9.5%

7.7%

11.0%

6.0%

2.1%
3.0%
2.6%
3.2%
0.9%
2.2%
2.2%
2.1%
1.4%
Base=All respondents
Winnipeg Police General Survey September 2015

2.9%

Question G4 asked respondents their level of approval with new speed reduction zone near
schools and the fining of drivers speeding in these areas. This was a new question on the 2015
survey and so no historical compatible data is available for analysis. Overall, the respondents
approve of these speed zones, with 80.8% saying they moderately or strongly approve. Of
these, 51.3% strongly approve.
Approval for these zones was distributed relatively equally throughout all ages, districts of
residence and both genders. Disapproval among males, at 21%, was higher than that of
females, at 13.8%. District 4 residents were the most disapproving, at 21.5% compared to
14.3% average for citizens from the rest of the city.
Almost two-thirds (62.7%) of the respondents households had received a red light or photo
radar ticket at some time. This was an increase from all previous surveys, although just a slight
one over the 2013 value of 61.8% (Question G3). Respondents aged 35-54 years were the
most likely (71.9%, 62.6% in 2013) to report that their household had received a ticked while
those aged 55+ were the least likely (55.4%, 39.4% in 2013). The likelihood of a household
having received a ticket increased with the income level of the household, from 43% of
respondents in the lowest income category to 82% of those in the highest category.

46

G3. Has anyone in your household received a ticket due to an


offense detected by a red light or photo radar camera?
70%
60%
50%
40%
YES

30%
20%
10%
0%
2003

2005

2007

2010

2013

2015

It is interesting to note that respondents continued to approve of the installation of the red light
and photo radar cameras even if someone in their household has received a ticket (question
G3). Sixty-seven percent (80.4% in 2013 and 77% in 2010) of respondents whose household
had received a photo radar ticket approved of the cameras, compared with the overall frequency
of 70.8% (Question G1). Almost 80% (79.8%, 82% in 2013) of respondents whose household
had received a red light ticket approved of the cameras, compared with the overall frequency of
80.5% (Question G2).
In both of these cases, households which had not received a ticket were even more approving
of the photo-radar cameras (77.7%) and the red light cameras (82.3%).
Respondents had exactly the same views regardless, of whether or not their household had
received a ticket, concerning placing new photo-enforcement cameras in dangerous traffic
areas other than school and construction zones, at the discretion of the Police Service
(Question G5). However, households that had received a ticket were less likely to approve
(52.1% compared to 67.2%) of giving the WPS the ability to place photo-enforcement cameras
anywhere at their discretion (Question G6).
Finally, approval was universal for placing cameras in school zones, regardless of whether or
not a household had received a ticket (Question G4).

47

G1-2, G4-6: Approval Rates for the Installation of Enforcement Cameras Comparison of Respondents whose Households had Received
A Photo-Enforcement Ticket with those who had not
G1. Percent Who Approve of Photo Radar Cameras
Total
Received Ticket
No Ticket Received
Strongly approve
Moderately approve
Moderately disapprove
Strongly disapprove
No Opinion

30.0%
36.8%
12.6%
18.4%

45.0%
32.7%
11.8%
6.8%

2.6%
2.1%
3.6%
G2. Percent Who Approve of Red Light Cameras
Total
Received Ticket
No Ticket Received

Strongly approve
Moderately approve
Moderately disapprove
Strongly disapprove
No opinion

35.3%
35.5%
12.4%
14.2%

49.0%
31.5%
7.4%

43.7%
36.1%
7.1%

58.2%
24.1%
7.7%

10.2%
11.6%
7.7%
1.8%
1.6%
2.3%
G5. Percent Who Approve of Cameras in Danger Zones
Total
Received Ticket
No Ticket Received

Strongly approve
Moderately approve
Moderately disapprove
Strongly disapprove
No opinion

Strongly approve

44.6%
30.9%

40.8%
34.2%

50.5%
25.0%

10.7%
10.0%
12.3%
11.9%
13.9%
8.6%
2.0%
1.1%
3.6%
G6. Percent Who Approve of Cameras Anywhere
Total
Received Ticket
No Ticket Received
24.3%

18.9%

33.6%

Moderately approve
33.0%
33.2%
33.6%
Moderately disapprove
17.3%
18.7%
14.5%
Strongly disapprove
22.6%
27.6%
13.6%
No Opinion
2.8%
1.6%
4.5%
G4. Percent Who Approve of Cameras in School Zones
Total
Received Ticket
No Ticket Received
Strongly approve
Moderately approve
Moderately disapprove
Strongly disapprove
No Opinion
Base=All respondents

51.3%
29.5%
8.6%
8.4%
2.1%
Winnipeg Police General Survey

48

50.8%
29.2%
9.2%
8.9%
1.8%
September 2015

52.7%
30.0%
7.3%
7.7%
2.3%

Three percent (n=16) (2.1% in 2013 and 1.9% in 2010) of all respondents had been involved in
a traffic accident that required the presence of the Police Service during the last year (question
G7.1). This is very consistent with the results from previous years.
The 16 respondents who had been involved in a traffic accident that required the presence of
the Police Service during the last year were asked if the responding police took a report at the
scene (question G7.2). Five of them (31%) answered yes which is very consistent with the
results from previous years.
Just over 7% (n=45) (11% (n=69) in 2013 and 6.3% (n=50) in 2010) of all respondents had
been stopped by a Winnipeg Police Service officer for a traffic violation during the last year
(question G8.1). This is in line with the results of most previous surveys, but a considerable
decline from the result seen in the 2013 survey.

Question G8.1. During the last year were you stopped by a Winnipeg Police Officer
for a traffic violation?
1997
8.2%
91.8%

Yes
No

1999
9.0%
91.0%

2001
7.0%
93.0%

2003
4.0%
96.0%

2005
5.7%
94.3%

2007
3.5%
96.5%

2010
6.3%
93.8%

2013
11.2%
88.8%

2015
7.4%
92.6%

Question H6.1 During the last year were you stopped by a Winnipeg
police officer for a traffic violation?
12.0%
10.0%
8.0%
6.0%
Yes
4.0%
2.0%
0.0%
1997

1999

2001

2003

2005

2007

2010

2013

2015

Those who said they were stopped by a police officer for a traffic violation in the last year
(N=45) were asked if they thought they had been treated fairly by the officer (question G8.2).
The majority, (67%, 74.3% in 2013 and 66.0% in 2010), thought the police had been fair or very
fair, compared with 34% (20% in 2013 and 18.0% in 2010) who thought the police had been
unfair or very unfair.
49

The 34% who thought they had been treated unfairly by the police (n=15) was a significant rise
from past surveys. Of these 15 respondents, 8 were from District 4 and 13 were less than 55
years of age.
Just under nine (8.9%) percent (n=54) (7.9% in 2013 and 6.8% in 2010) of all respondents had
been stopped by a Winnipeg Police Service officer for a road side spot check during the last
year (question G9.1). Just under eighty (78%) percent (81.3% in 2013 and 89% in 2010) of the
respondents who had been stopped for one of the checks said the police did a good job of
handling this task (question G9.2). Only two respondents (4%) said the police had done a poor
job on the spot check.
Maintaining or even increasing traffic enforcement is generally in line with the wishes of the
survey respondents. Few respondents (6%, 6.1% in 2013 and 5.6% in 2010) believed the Police
Service should be less strict in their enforcement of traffic laws (question G10), while 27%
(31.4% in both 2013 and 2010) believed there should be more traffic enforcement. The
remainder, 65% (59.1% in 2013 and 57.9% in 2010) felt that the level of traffic enforcement
should remain the same.

Question G10. With respect to the traffic laws in general, should the police
be more strict, less strict or about the same as in the past?
1997

1999

2001

2003

2005

2007

2010

2013

2015

More

52.2%

46.0%

50.0%

37.0%

42.4%

37.0%

31.4%

31.4%

26.6%

Less
Same
No opinion

4.3%
37.8%
5.7%

8.0%
42.0%
4.0%

2.0%
45.0%
2.0%

5.0%
56.0%
2.0%

4.5%
51.1%
2.0%

4.5%
54.3%
4.3%

5.6%
57.9%
5.1%

6.1%
59.1%
3.4%

6.3%
64.7%
2.5%

Looking at the long term trend for this question, though, it is apparent that citizens do not
particularly want the police to be stricter with traffic enforcement, rather they would prefer the
enforcement to remain at about the same level. The percent saying traffic enforcement should
stay the same has risen, quite consistently, from 38% in 1997 to 65% in 2015. In the same
interval, those looking for more enforcement have declined from 52% in 1997 to 27% in 2013.

50

Question G10. With respect to the traffic laws in general, should the police
be more strict, less strict or about the same as in the past?
TOTAL

RESPONDENT AGE

GENDER

More

26.6%

18.9%

27.7%

32.3%

22.0%

30.8%

Less

6.3%

10.6%

5.6%

3.1%

7.9%

4.8%

Same

64.7%

68.3%

64.1%

62.1%

68.4%

61.3%

2.5%

2.2%

2.6%

2.6%

1.7%

3.2%

No
opinion

Base=All respondents

Winnipeg Police General Survey

September 2015

The desire to see more traffic enforcement increases with the age of the respondent from 19%
of those aged 18-34 to 28% of those aged 35-54 years to 32% of those aged 55+. The opposite
trend emerges for those who want less strict traffic enforcement (Question G10). This pattern is
the same as has been seen in previous surveys, as is the fact that females (31%) are more
likely to want more traffic enforcement that are males (22%).
Respondents who wanted more traffic enforcement were asked which traffic offences they
thought police should concentrate on (question G11). The top three responses were: cell phone
use/texting/driving distracted (30.9%), speeding (26.5%) and impaired driving (9.6%). Driving
distracted specifically through the use of cellphones, was cited by the largest percentage of
respondents for the first time, eclipsing speeding as the most desired enforcement target.

51

G11. In your opinion, are there any particular traffic offenses that the police
should concentrate on?
2010

2013

2015

Speeding
Cell phone use/distracted drivers/texting
Impaired driving
Running red lights
Stop signs/4 way stops
Aggressive driving /reckless

41
33
19
19
18
7

25.6%
20.6%
11.9%
11.9%
11.3%
4.4%

75
14
32
28

41.7%
7.8%
17.8%
15.6%

36
42
13
6
7

26.5%
30.9%
9.6%
4.4%
5.1%

Lane changing without signaling


Cyclists need to obey the laws of the road
Jay walking especially in downtown area
Tailgating
Car theft
Disrespect pedestrians

6
2
2
2

3.8%
1.3%
1.3%
1.3%

6
1
1

4.4%
0.7%
0.7%

3.7%

5
3
11

3.7%
2.2%
8.1%

1.7%
0.0%

Disrespect school zones


Disrespect cyclists
Other
11
6.9%
28
15.6%
Base=All respondents
Winnipeg Police General Survey September 2015

There were some differences in the way in which respondents of different genders viewed traffic
offences. Females were more likely than males (34% compared to 24%) to see cell phone use
as a traffic offence they were concerned about. Females were also more likely than males (16%
compared to 10.5%) to see speeding as a traffic offence they were concerned about.
There were more significant differences in the way in which respondents of different ages
viewed offences on which the police should concentrate. Concern for all traffic matters was
greatest among respondents who were 55+ in age and least among respondents aged 18-34.

52

H. GENERAL POLICING ISSUES / SATISFACTION ISSUES


Fifty-nine percent (71% in 2013 and 72.5% in 2010) of all respondents knew where the district
police station was for their area, a decline of 12% from the 2013 survey (question H1). It is hard
to imagine why this decline has occurred although it is possible that the WPS closure of most
storefront service centers has led to some confusion among the public as to remaining police
locations.

Question H1. Do you know where the district police station is for your area?

Yes
No

1999
73.0%
27.0%

2001
82.0%
18.0%

2003
80.0%
20.0%

2005
72.5%
27.5%

2007
77.0%
23.0%

2010
72.5%
27.5%

2013
71.0%
29.0%

2015
59.0%
41.0%

The likelihood of a respondent knowing the location of their district station did not vary with age,
but males (65%) were more likely to know the location than females (54%). Residents of District
3 were more likely to know where their district police station was (67%) than was common for
residents in the other districts (53% on average). District 1 residents were less likely to know the
location (40%) than respondents from other parts of the city.
When asked about the visible presence of the police in their neighbourhood (question H2) five
percent (5%) said there were too many officers. Sixty percent (60.4%) thought there were just
about the right number of officers visible. This is consistent with the 2013 survey, which
represented a 16.4% increase over the average of the previous five surveys. On the other hand,
the 5% who said there are too many officers is a noted increase from previous surveys, in which
an average of only 1.3% said there were too many officers. Further, the number of respondents
who thought there were too few officers declined by 14% from the average of previous surveys.

Question H2. Thinking about the number of police you see in


your neighbourhood, would you say there are too many,
too few, or about the right number?
2001

2003

2005

2007

2010

2013

2015

Too Many

2.0%

1.0%

0.5

1.0%

1.9%

1.5%

Too Few
About Right
No opinion

46.0%
44.0%
8.0%

46.0%
47.0%
6.0%

48.4%
46.1%
5.0%

46.0%
47.0%
6.0%

49.1%
42.6%
6.4%

37.2%
61.7%
4.2%

5.0%
31.0%
60.4%
3.6%

53

H2. Thinking about ther number of police you see in your neighbourhood, would
you say there are too many, too few or about the right number?
60.00%
50.00%
40.00%
Too Many

30.00%

Too Few
20.00%
10.00%
0.00%
2001

2003

2005

2007

2010

2013

2015

No significant differences appear as to the number of respondents who feel that they see about
the right number of police officers in their neighbourhood when the data is assessed by age,
location and gender categories.
Over one-third (37%, 40% in 2013 and 33.5% in 2010) of the respondents said they had a friend
or relative who was a police officer currently working for the Winnipeg Police Service (question
H3). Middle age-group respondents (age 35-54) were more likely to know a police member
(45%) than were older respondents (31%) and younger (32%) respondents. Only 25% of District
1 respondents knew a police officer compared with 38% in the other districts.

H4. Please rate the importance of the following police


activities on a scale from 1 to 5 in which 1 is not
very important and 5 is extremely important.
Activity
H4.5.Cracking down on gangs
H4.2. Criminal Investigations
H4.6. Cracking down on drug dealers
H4.7. Responding promptly to calls
H4.4. Crime prevention
H4.1. Being visible on patrol
H4.9. Keeping peace and order on the streets
H4.3. Traffic enforcement
H4.8. Cracking down on (street people) intoxicated persons.

54

2013
Average
4.71
4.68
4.63
4.55
4.41
4.32

2015
Average
4.06
4.74
4.42
4.62
4.48
4.35

4.13
3.65
3.04

4.19
3.79
3.52

Question H4 asked the respondents to rate a series of potential police activities


In terms of how important they thought these actions would be. Of the nine activities
listed in the question, respondents assigned the highest score to conducting criminal
investigations following by responding promptly to calls. In the 2013 survey,
concentrated effort on gang enforcement was the top rated activity, followed by
conducting criminal investigations. In both 2013 and 2015 surveys, respondents rated
concentrated effort on (street people 2013) intoxicated persons, lowest on the list.
H4. Please rate the importance of the following police activities on a
scale from 1 to 5 in which 1 is not very important and 5
is extremely important.
H4.1. Being Visible on Patrol. H4.2. Criminal Investigations.
H4.3. Traffic Enforcement. H4.4. Crime Prevention.
H4.5. Cracking Down on Gangs. H4.6. Cracking Down on Drug Dealers.
H4.7. Responding Promptly to Calls.
H4.8. Cracking Down on Street People like Panhandlers and Graffiti Artists.
H4.9. Keeping Peace and Order on the Streets.
TOTAL

DIST 1

DIST 2

DIST 3

DIST 4

1 - Not very

2.0%

1.5%

2.6%

3.2%

0.9%

2 - Somewhat

1.8%

1.5%

2.0%

3.2%

0.9%

3 - Important

16.5%

17.9%

20.9%

11.3%

15.1%

4 - Highly

24.6%

20.9%

23.5%

18.5%

30.1%

5 - Extremely

53.6%

53.7%

49.0%

62.9%

52.5%

1 - Not very

0.7%

1.5%

0.5%

0.8%

0.5%

2 - Somewhat

0.7%

0.5%

2.4%

3 - Important

5.1%

6.0%

7.1%

4.0%

3.7%

4 - Highly

15.5%

19.4%

15.3%

12.1%

16.4%

5 - Extremely

76.9%

71.6%

76.0%

78.2%

78.5%

1 - Not very

3.8%

7.5%

3.6%

4.0%

2.7%

2 - Somewhat

8.1%

9.0%

11.7%

6.5%

5.5%

H4.3. Traffic Enforcement 3 - Important


4 - Highly

28.2%

19.4%

30.6%

23.4%

31.5%

26.9%

26.9%

27.0%

21.8%

29.7%

5 - Extremely

32.5%

37.3%

27.0%

43.5%

29.7%

1 - Not very

0.5%

1.5%

0.5%

0.8%

2 - Somewhat

2.8%

3.0%

3.1%

4.0%

1.8%

3 - Important

9.4%

4.5%

11.2%

9.7%

9.1%

4 - Highly

26.7%

20.9%

25.5%

23.4%

31.5%

5 - Extremely

59.6%

68.7%

58.7%

61.3%

56.6%

1 - Not very

0.7%

3.0%

0.5%

2 - Somewhat

2.0%

6.0%

1.5%

1.6%

1.4%

3 - Important

6.6%

7.5%

8.7%

8.1%

3.7%

4 - Highly

21.5%

16.4%

20.9%

16.9%

26.0%

H4.1. Being Visible on


Patrol

H4.2. Criminal
Investigations

H4.4. Crime Prevention

H4.5.Cracking Down on
Gangs

55

0.5%

5 - Extremely

68.2%

65.7%

67.9%

71.8%

67.1%

1 - Not very

3.0%

9.0%

3.1%

0.8%

2.3%

2 - Somewhat
H4.6. Cracking Down on
3 - Important
Drug Dealers
4 - Highly

3.5%

4.5%

5.6%

2.4%

1.8%

10.1%

10.4%

14.3%

7.3%

7.8%

18.2%

10.4%

16.8%

16.1%

22.8%

5 - Extremely

64.7%

65.7%

60.2%

71.8%

64.4%

1 - Not very
2 - Somewhat

0.3%

H4.7. Responding

3 - Important

8.4%

6.0%

12.2%

5.6%

7.3%

Promptly to Calls

4 - Highly

25.1%

20.9%

24.5%

16.9%

31.5%

5 - Extremely

65.0%

73.1%

62.8%

73.4%

59.8%

1 - Not very

5.8%

16.4%

7.1%

4.8%

1.8%

2 - Somewhat

15.8%

7.5%

20.4%

12.1%

16.4%

3 - Important

30.0%

19.4%

27.6%

29.8%

35.6%

4 - Highly

23.1%

23.9%

24.0%

22.6%

22.4%

5 - Extremely

23.8%

31.3%

19.9%

28.2%

22.4%

1 - Not very

1.3%

6.0%

0.5%

0.8%

0.9%

H4.8. Cracking Down on


Street People like
Panhandlers and Graffiti
Artists.

1.6%

2 - Somewhat
H4.9. Keeping Peace and
3 - Important
Order on the Streets
4 - Highly

4.8%

9.0%

6.1%

3.2%

3.2%

18.3%

6.0%

21.9%

21.0%

17.4%

27.1%

23.9%

24.0%

20.2%

34.7%

5 - Extremely

47.9%

53.7%

46.9%

54.0%

43.4%

Base=All respondents

Winnipeg Police General Survey

September 2015

It is apparent from the responses to question H4 that citizens regard all types of police activities
as valid and important. The activities that received the highest average scores from respondents
did so because so many people rated them as very important (5 on a 5 point scale). Whereas in
other parts of this survey, respondents indicated they wanted more traffic enforcement, here
they indicate that while they rate traffic enforcement as important, they see other activities as
being of greater value.
Almost 77% of all respondents rated criminal investigations at 5 out of 5 indicating this
activity is seen as being extremely important. Cracking down on gangs, rated 5 out of 5 by
68.2% respondents, is also very highly rated. Cracking down on gangs was the highest rated
activity from the 2013 survey, so this is obviously an area of significant direction to the WPS
from Winnipeg residents.
When asked the open-ended question: What improvements would you like to see made in
regards to policing in your community? 381 respondents offered an opinion. These included:
There should be a greater police presence greater visibility (29.4%), followed by More police
on the beat and in the communities (14.0%), More traffic enforcement (7.7%), Less traffic
enforcement/cameras/speed zones (5.3%) and Faster response times (4.5%). (Question I8).

56

H11. What improvements would you like to see made in regards to policing in your community?
Comment

2013

2015

Number

Percent

Number

Percent

Greater police presence / more visibility


More traffic enforcement
More police on beat / in the community
More focus on gangs and drugs
Need more police officers overall

139
37
35
29
17

36.5%
9.7%
9.2%
7.6%
4.5%

111
29
53
9
11

29.4%
7.7%
14.0%
2.4%
2.9%

Faster response times


Less racism, police aggression, profiling
More police in schools / youth programs /education
Less traffic enforcement / cameras / speed zones
More crime prevention
More police accountability / professionalism / training

17
13
15
11
7
6

4.5%
3.4%
3.9%
2.9%
1.8%
1.6%

17
10
5
20
11
9

4.5%
2.6%
1.3%
5.3%
2.9%
2.4%

Police better driving / following road rules


More cadets
More focus on major crimes / criminals
Get rid of helicopter
Increase bicycle patrol
Improve signage for speed zones

3
3
3
2

0.8%
0.8%
0.8%
0.5%
-

1
4
4
2
3
3

0.3%
1.1%
1.1%
0.5%
0.8%
0.8%

1.3%

12

3.2%

11

2.9%

44

11.5%

26

6.9%

381

100%

22
378

5.8%
100%

Deal with aggressive panhandlers / drunks


Better communication with public / better WPS
programs
Reduce size of police / spend less money /less
overtime
Other
Nothing
Total

57

SATISFACTION ISSUES
Respondents who had contacted the police for reasons other than reporting an incident (n=78)
were queried about whether they were satisfied with how the operator had handled their call
(question C2.3). Eighty percent (79.5%) answered they were satisfied or very satisfied with the
complaint handler, consistent with the results from surveys in previous years (80.6% in 2013,
85.5% in 2010). Seventy-one percent of respondents aged 55+ reported they were satisfied or
very satisfied with the call handler, a decline from 100% in the 2013 survey. Eighty-nine percent
of female respondents reported they were satisfied or very satisfied with the call handler,
consistent with the last survey (93%).

C2.3. How satisfied were you with the way the police operator handled your call?

Very satisfied
Satisfied
Neither satisfied nor dissatisfied
Dissatisfied
Very dissatisfied
Base: n=59

Winnipeg Police General Survey

Number

Percent

39
12
3
3
2

48.7%
30.8%
7.7%
7.7%
5.1%

September 2015

Respondents who called to report an incident (n=86) were asked their level of satisfaction with
the way in which the police operator had handled their call (question C5.1). Almost 70% said
they were satisfied, which is a decline from the results of previous surveys (81.5% in 2013,
82.5% in 2010). Those who were not satisfied (n=19) were asked why they were unhappy. The
most frequently cited answer, at 42% (n=8), was that the operator was not interested in their
call. Four citizens reported that the operator was unprofessional and another four said the
response was too slow (Question C5.2).

C5.1. Were you satisfied with the way the police operator handled your call?
Number
59
19
8

Yes
No
Dont know / refused
Base: N=86

Winnipeg Police General Survey

September 2015

58

Percent
69.0%
22.0%
9.0%

Of the respondents who said that the police had investigated their incident (n=17) (Question C9)
88% (79% in 2013 and 76.5% in 2010) said they were satisfied with the initial investigation
compared with 12% (6.8% in 2013 and 11.8% in 2010) who said the investigation was not
satisfactory. Although not perfect, the level of citizen satisfaction with police investigations has
remained consistent through the last four surveys. Further, the WPS still shows some
improvement from surveys in the 1990s in which only 60-75% of respondents reported they
were satisfied with investigations.
Carrying on with respondents who had reported an incident to the police (n=86), question C11.1
asked: Did police provide you with information about the progress or outcome of the
investigation at a later time? In total, 13 (15%) said yes they were provided with information,
while 62 (72%) said no, they had received no further data from the police. This compares to
the 2013 survey, in which 20 (21.7%) said yes they were provided with information, while 58
(63.0%) indicated no.
Both groups were asked whether they were satisfied with the police response to the incident
they had reported (Question C11.2). Of the 62 respondents who had received no further data
form the police, 53% (44.5% in 2013 and 47.4% in 2010) said it was not satisfactory that the
police did not provide them with any information concerning the outcome of their investigation at
a later time. Citizens have expressed concern about the WPS performance in this area in all
previous surveys.
Those who had received an update (n=13) were generally happy and satisfied (69%, 95% in
2013) with the information they had received from the WPS (Question C11.3). All respondents
(n=86) who had called to report an event were asked if the police had provided them with
information or advised them about ways to prevent the offence in the future (Question C12).
Fifty-nine percent (48% in 2013) advised that they had received no advice or information
compared with 29% who had received such information.

59

COURTESY ISSUES
Respondents who had contacted the police and had had their event investigated by the police in
the last year (n=86) were queried about whether the police who handled their incident were
courteous (question C10). Overall, 75% (83.7% in 2013 and 82.6% in 2010) of the respondents
said that the police had been somewhat or very courteous, consistent with the results from the
last two surveys, but a decline from previous years.
Fourteen percent of the 2015 respondents, who had called police and had their event
investigated, felt the police officer(s) they had dealt with were not at all courteous. It appears
that there are areas that can be improved with regards to courtesy; this complaint has been
present in past surveys.
C10. In general, for this incident, were the police very courteous,
somewhat courteous, or not at all courteous?
1999
Very courteous
Somewhat
courteous
Not at all courteous
Not applicable
No opinion

2001

2003

58.0%

78.0%

71.0%

2005
75.0%

2007
84.4%

2010
65.2%

2013
68.5%

2015
49.0%

20.0%

21.0%

16.0%

18.0%

12.5%

17.4%

15.2%

26.0%

8.0%
11.0%
2.0%

1.0%

5.0%
6.0%
2.0%

4.0%
2.0%
2.0%

3.1%
-

8.7%
4.3%
8.7%

7.6%
4.3%
4.3%

14.0%
5.0%
7.0%

C10. In general, for this incident, were the police very courteous,
somewhat courteous or not at all courteous?
120.0%
100.0%
80.0%
Courteous

60.0%

Not courteous

40.0%
20.0%
0.0%
1999

2001

2003

2005

2007

2010

2013

2015

Note: caution should be used interpreting these results due to low sample size.

60

CITIZENS' RATING OF ASPECTS OF THE WINNIPEG POLICE SERVICE


Respondents who had reported an incident and had had it investigated rated police
performance in terms of how they handled the incident (Question C14).
C14. Overall, do you think the police did a good job, an average job, or a poor job of handling
the incident?
2001

2003

2005

2007

2010

2013

2015

Good
Average

44.0%
21.0%

57.0%
20.0%

75.0%
14.3%

71.9%
9.4%

51.9%
27.4%

52.2%
18.5%

36%
22%

Poor
No opinion
Not Applicable

12.0%
23.0%
-

12.0%
6.0%
-

7.1%
3.6%
-

9.4%
9.4%
-

17.0%
3.7%
-

22.8%
3.3%
3.3%

29%
12%
1%

C14: Overall do you think the Police did a Good Job, an Average Job, or a
Poor Job of Handling the Incident?
80.0%
70.0%
60.0%
50.0%

Good

40.0%
Average

30.0%
Poor

20.0%
10.0%
0.0%
2001

2003

2005

2007

2010

2013

2015

Note: caution should be used interpreting these results due to low sample size.

Only 36% percent responded that the police did a good job, a clear decline from the past five
surveys (81.6% average). Conversely, 29% (22.8% in 2013 and 17% in 2010) thought the police
had done a poor job, well above the average of around 13.7% for the previous five surveys.
Only 23% of respondents aged 55+ years thought the police had done a good job compared
with an average of 41.5% of those aged less than 55. Respondents aged 35-54 years were
more likely (40%) to rate the police performance as poor than were the other age groups
(21.5% average).
Respondents who were contacted by the police in the last year (n=65) (question D4.1) were
asked to give an overall rating of the Police for the contact incident. The results show a slight
overall increase in citizen satisfaction from the last survey. Sixty-nine percent felt the police did
a good job while only 8% thought the police did a poor. Females were more likely to state the
police did a good job (76% to 69%) while males were more likely to think the police had done a
poor job (17% to 6%).

61

Question D4.1. Overall, do you think the police did a good job, an average job, or a poor job of
handling the incident?

Good
Average
Poor
No opinion/NA

2001

2003

2005

2007

2010

2013

2015

68.0%
14.0%
13.0%
4.0%

72.0%
6.0%
14.0%
8.0%

64.1%
12.5%
9.4%
14.0%

70.0%
10.0%
8.0%
12.0%

59.4%
14.5%
17.4%
8.7%

73.0%
7.9%
11.1%
8.0%

69.2%
21.5%
7.7%
1.5%

D4.1 Overall, do you think the police did a good job, an average job or a
poor job of handling the incident?
80.0%
70.0%
60.0%
50.0%
40.0%

Good

30.0%

Poor

20.0%
10.0%
0.0%
2001

2003

2005

2007

2010

2013

2015

Note: caution should be used interpreting these results due to low sample size.

Question G7.3 asks respondents about the police who attended their traffic collision
(Question G7.1). Overall, 69% said the police were good while another 31% said the
police were average. No other responses were received.
G7.3 Do you think the police did a good job, an average job, or a poor job of handling
the incident?
2015
Good
Average
Poor
No opinion/NA
Base: N=27

69.2%
30.8%
-

Winnipeg Police General Survey

September 2015

Question H5 is a multi-component rating question that has been asked every year this survey
has been conducted.
The first of these questions is: Do you think the Winnipeg Police Service does a good job, an
average job or a poor job of enforcing the laws? (Question H5.1).

62

While the overall results remain little changed from previous surveys, there was a trend
apparent in which older respondents were more likely to believe the police were doing a good
job of enforcing the laws than younger ones. Seventy-one percent (70.8%) of the 55+ aged
respondents said good job compared with 54.4% of those aged of those aged 18-34.
Residents from District 1 were more likely to rate the police as having done a poor job of
enforcing the laws (10.4% compared to 4.1% of respondents in other districts).
Question H5.1. Do you think the Winnipeg Police Service
does a good job, an average job or a poor job
of enforcing the laws ?

Good
Average
Poor
No opinion

1999
61.0%
30.0%
5.0%
5.0%

2001
65.0%
26.0%
5.0%
4.0%

2003
68.0%
27.0%
3.0%
2.0%

2005
67.9%
26.0%
3.8%
2.3%

2007
62.2%
30.5%
3.1%
4.1%

2010
60.9%
29.6%
4.8%
4.8%

2013
61.7%
33.3%
4.4%
0.6%

2015
62.5%
32.0%
4.5%
1.0%

The second of these questions was (question H5.2): Do you think the Winnipeg Police Service
does a good job, an average job or a poor job of promptly responding to calls? Again, the
overall results remain little changed from earlier surveys, although the number of respondents
who rated the police as poor in this area returned to a normal level compared to a dip seen in
the 2013 results.
District 2 respondents were more likely to rate the police as good for this question (42.3%)
than were the respondents from other districts (32.4% average). District 1 (16.4%) and 3
(19.4%) respondents were twice as likely to rate the police performance as poor for this task
than were respondents from Districts 2 (8.2%) and 4 (8.7%).

Question H5.2. Do you think the Winnipeg Police Service


does a good job, an average job or a poor job
of promptly responding to calls ?
1999

2001

2003

2005

2007

2010

2013

2015

Good
Average
Poor

43.0%
25.0%
14.0%

44.0%
24.0%
13.0%

41.0%
28.0%
10.0%

39.8%
33.1%
16.1%

35.8%
30.7%
13.2%

40.0%
27.6%
11.5%

42.1%
34.6%
6.2%

37.0%
40.6%
11.6%

No opinion

18.0%

19.0%

21.0%

11.0%

20.3%

20.9%

14.1%

10.9%

63

Question H5.2. Do you think the Winnipeg Police Service


does a good job, an average job or a poor job
of promptly responding to calls ?
DISTRICT 1

DISTRICT 2

DISTRICT 3

DISTRICT 4

23.9%
49.3%
16.4%
10.4%

42.3%
36.7%
8.2%
12.8%

37.1%
36.3%
19.4%
7.3%

36.1%
43.8%
8.7%
11.4%

Good
Average
Poor
No Opinion
Base: All respondents

Winnipeg Police Service General Survey 2015

September 2015

The third of these questions was: Do you think the Winnipeg Police Service does a good job,
an average job or a poor job of being approachable and easy to talk to? (Question H5.3). The
overall results appear to show a slow decrease in performance over time. In 2003, 71% of
respondents rated the WPS as good for being approachable, and in 2015 this has declined to
59.2%. In the same time frame, those rating the police as poor have more than doubled, from
3% to 7.1%. This is a trend that should be watched.
There is an apparent difference in the ratings by age, something also noted in the 2013 survey.
Younger respondents were less likely to rate the police highly for being approachable (58%)
than older ones (65%) and more likely to rate them as poor for this attribute (11% versus 4% of
respondents aged 55+). There was also a considerable variance in the results by district, with
only 45% of District 1 respondents rating the police as good (compared with 61% for
respondents from other districts) and 16% saying poor (compared with 6% for respondents
from other districts).
Further analysis reveals that if the younger respondent had had contact with the police in the
past year, they were even more likely (20% as opposed to 11% of all people in this age group)
to rate the police as poor in terms of approachability. Strangely, those younger respondents
who had had contact with the police were also more likely (63.5%) to rate the police as good
for being approachable than were those who had no contact (53.7%). Only 16.5% of younger
respondents rated the police average for approachability after a contact (compared to 41.5%
of the no contact group). Clearly, when they are dealing with younger Winnipeg residents,
officers are using different approaches, and leaving citizens with divergent impressions.

Question H5.3. Do you think the Winnipeg Police Service


does a good job, an average job or a poor job
of being approachable and easy to talk to ?

Good
Average
Poor
No opinion

1999

2001

2003

2005

2007

2010

2013

2015

64.0%
22.0%
6.0%
8.0%

69.0%
17.0%
4.0%
9.0%

71.0%
17.0%
3.0%
9.0%

67.4%
22.8%
3.5%
6.3%

63.9%
19.5%
4.3%
12.4%

64.8%
16.9%
4.8%
13.6%

66.8%
21.2%
6.0%
6.0%

59.2%
29.5%
7.1%
4.1%

64

H5.3. Do you think the Winnipeg Police Service does a good job, an average job
or a poor job of being approachable and easy to talk to?
80.0%
70.0%
60.0%
50.0%
40.0%

Good

30.0%

Poor

20.0%
10.0%
0.0%
1999

2001

2003

2005

2007

2010

2013

2015

Question H5.3. Do you think the Winnipeg Police Service


does a good job, an average job or a poor job
of being approachable and easy to talk to ?

Good
Average

Total
59.2%
29.5%

18-34 Years
58.3%
29.4%

35-54 Years
55.4%
33.8%

55 Years plus
64.6%
24.6%

Poor
No Opinion

7.1%
4.1%

11.1%
1.1%

6.9%
3.9%

3.6%
7.2%

Base: All respondents

Winnipeg Police Service General Survey 2015

September 2015

The fourth of these questions was: Do you think the Winnipeg Police Service does a good job,
an average job or a poor job of supplying information to the public on ways to reduce crime?
(Question H5.4) Again the overall values are largely unchanged from recent surveys.

Question H5.4. Do you think the Winnipeg Police Service


does a good job, an average job or a poor job
of supplying information to the public on ways
to reduce crime ?
1999

2001

2003

2005

2007

2010

2013

2015

Good
Average
Poor

52.0%
25.0%
11.0%

45.0%
33.0%
13.0%

43.0%
38.0%
10.0%

46.4%
35.8%
11.0%

45.5%
33.8%
11.6%

41.0%
31.1%
12.4%

42.1%
41.7%
12.3%

No opinion

12.0%

8.0%

9.0%

6.8%

9.1%

15.5%

3.9%

41.3%
43.4%
11.4%
4.0%

65

Question H5 rated the police on two new components in the 2015 survey. H5.5 asks Do you
think the Winnipeg Police Service does a good job, an average job or a poor job of ensuring the
safety of citizens in your area? Almost 60% of the respondents overall rated the police as
good for this attribute and only 5.3% rated the WPS poor. Residents of District 1 were less
likely to rate the police as good (46.3% compared to 60.5% average for the other districts) and
more likely to rate the police as poor (14.9% compared to 4.5% average) for this trait. The
likelihood of rating the police poorly decreased with age, from 8.3% of younger respondents to
2.1% of older respondents.
H5.5 Do you think the Winnipeg Police Service does a good job, an average job
or a poor job of ensuring the safety of citizens in your area?
DISTRICT

Good
Average
Poor
No opinion

RESPONDENT AGE

TOTAL

D1

D2

D3

D4

18-34
YEARS

59.7%
32.8%
5.3%
2.1%

46.3%
38.8%
14.9%

65.8%
28.6%
3.1%
2.6%

54.0%
34.7%
7.3%
4.0%

61.6%
33.8%
3.2%
1.4%

60.0%
30.6%
8.3%
1.1%

Base: All respondents

Winnipeg Police Service General Survey 2015

GENDER

35-54
YEARS

55+
YEARS

Male

Female

57.1%
35.1%
5.6%
2.2%

62.6%
32.3%
2.1%
3.1%

60.5%
33.3%
5.2%
1.0%

59.0%
32.4%
5.4%
3.2%

September 2015

H5.6 asks Do you think the Winnipeg Police Service does a good job, an average job or a poor
job of treating people fairly? Almost 60% of the respondents overall rated the police as good
for this attribute but 9.7% rated the WPS as poor. Residents of District 1 were less likely to rate
the police as good (44.8% compared to 60.5% average for the other districts) and more likely
to rate the police as poor (16.4% compared to 9.4% average) for this trait. The likelihood of
rating the police as poor decreased with age, from 15.0% of younger respondents to 4.1% of
older respondents. This 11% difference between younger and older respondents becomes even
greater when this variable is assessed by whether or not the respondent had had contact with
the police in the last year. Twenty percent of younger respondents who had had contact rated
the police as poor compared to just 1.8% of older citizens.
H5.6 Do you think the Winnipeg Police Service does a good job, an average job
or a poor job of treating people fairly?
DISTRICT

Poor
No opinion

GENDER

D1

D2

D3

D4

59.2%
26.9%

44.8%
34.3%

64.3%
23.0%

56.5%
29.0%

60.7%
26.9%

56.1%
26.1%

55.4%
30.7%

66.7%
23.1%

59.1%
26.1%

59.4%
27.6%

9.7%
4.1%

16.4%
4.5%

9.2%
3.6%

12.1%
2.4%

6.8%
5.5%

15.0%
2.8%

10.4%
3.5%

4.1%
6.2%

10.3%
4.5%

9.2%
3.8%

TOTAL

Good
Average

RESPONDENT AGE
18-34
YEARS

Base: All respondents

Winnipeg Police Service General Survey 2015

35-54
YEARS

55+
YEARS

Male

Female

September 2015

Question H6 was new to the 2013 survey and it asked respondents how they felt about the
professionalism of the WPS. Overall 71% (75.9% in 2013) reported that they felt the police rated
good to excellent for their professionalism. Six percent (5.8% in 2013) said the police were poor
or very poor. There was a divide between respondents by age, with 67% of the younger
respondents rating the police as good-excellent compared to 74% of older respondents; and five
times as many younger citizens (10%) rating the police as poor-very poor (2% of older
respondents).

66

As in other rating questions, District 1 residents were considerably less well disposed towards
the WPS, with 15% (5.7% average for the other districts) rating the police as poor-very poor and
55% (72.7% average for the other districts) saying excellent-good. Whether or not the
respondent had had contact with the police did not affect the excellent-good score significantly
but did influence the poor-very poor score. The contact group was more likely (12.1%) to give a
poor rating than the non-contact respondents (2.5%).

H6. In general, what is your feeling about the professionalism of the Winnipeg Police
Service? Do you feel the level of professionalism is?
DISTRICT
Excellent
Good
Average
Poor
Very poor
No opinion

RESPONDENT AGE

TOTAL

D1

D2

D3

D4

18-34
YEARS

21%
50%
21%
5%
1%
1%

18%
37%
30%
12%
3%

22%
51%
19%
4%
1%
3%

22%
48%
23%
5%
2%
1%

21%
54%
19%
4%
1%
1%

14%
53%
21%
7%
3%
2%

Base: All respondents

Winnipeg Police Service General Survey 2015

GENDER

35-54
YEARS

55+
YEARS

Male

Female

23%
49%
19%
6%
1%
1%

26%
48%
23%
1%
1%
2%

22%
48%
21%
5%
2%
1%

21%
51%
21%
5%
1%
2%

September 2015

H6. In general, what is your feeling about the professionalism of the Winnipeg
Police Service? Do you feel the level of professionalism is?

Excellent - Good
Poor Very Poor
Base: All respondents

TOTAL

CONTACT

NO CONTACT

71.3%
6.3%

47.9%
12.1%

51.4%
2.5%

Winnipeg Police Service General Survey 2015

September 2015

Question H7 was new to the 2015 survey and it asked respondents how they felt about the level
of courtesy offered by members of the WPS. Overall 67% reported that they felt the police rated
good to excellent for their level of courtesy. Five percent indicated the police were poor or very
poor for courtesy. There was a slight divide between respondents by age, with 9% of the
younger respondents rating the police as poor-very poor compared to 2% of older respondents.
As in other rating questions, District 1 residents were considerably less well disposed towards
the WPS, with 14% (4.7% average for the other districts) rating the police as poor-very poor and
52% (69% average for the other districts) saying excellent-good. Both genders rated the police
similarly for good-excellent but 6% of males rated the police poor for courtesy compared to just
0.5% of females.
Whether or not the respondent had had contact with the police did not affect the excellent-good
score significantly but did influence the poor-very poor score. The contact group was more likely
(10%) to give a poor rating than the non-contact respondents (2.5%).

67

H7. In general, what is your feeling about the level of courtesy offered by members of the
Winnipeg Police Service? Do you feel the level of courtesy is?
DISTRICT

RESPONDENT AGE

GENDER

TOTAL

D1

D2

D3

D4

18-34
YEARS

Excellent

21%

18%

20%

22%

22%

14%

23%

25%

21%

21%

Good
Average
Poor
Very poor
No opinion

46%
26%
4%
1%
2%

34%
33%
10%
4%

48%
27%
2%
2%
2%

47%
23%
6%
1%
2%

48%
25%
3%
%
2%

52%
25%
6%
3%
1%

40%
29%
4%
2%
2%

48%
23%
2%

45%
28%
3%
3%
1%

48%
24%
5%
%
2%

Base: All respondents

Winnipeg Police Service General Survey 2015

35-54
YEARS

55+
YEARS

Male

Female

3%

September 2015

H7. In general, what is your feeling about the level of courtesy offered by
members of the Winnipeg Police Service?
Do you feel the level of courtesy is?

Excellent - Good
Poor Very Poor
Base: All respondents

TOTAL

CONTACT

NO CONTACT

67.0%
5.5%

63.6%
10.0%

68.6%
2.5%

Winnipeg Police Service General Survey 2015

September 2015

Question H8 was new to the 2015 survey and it asked: Do you feel the Winnipeg Police
Service is trustworthy? Overall 81% reported that they felt the police were trustworthy usually
or all the time. Four percent indicated the police were rarely or not at all trustworthy. As in other
rating questions, District 1 residents were considerably less well disposed towards the WPS,
with 15% (2.7% average for the other districts) rating the police as rarely or not at all trustworthy
and 67% (83.3% average for the other districts) saying usually/all the time.
When assessed by whether or not the respondent had had contact with the police in the last
year, 76.7% of the contact group rated the WPS trustworthy usually or all the time. Almost 8%
(7.9%) said the WPS was rarely or not at all trustworthy, compared with only 1.4% of the noncontact group. Only 50% of District 1 respondents felt the police were trustworthy usually or all
the time while those rating the police as rarely or not at all trustworthy jumped to 25%.

68

H8. Do you feel the Winnipeg Police Service is trustworthy?


DISTRICT

RESPONDENT AGE

GENDER

TOTAL

D1

D2

D3

D4

18-34
YEARS

All the time


Usually
Sometimes

25%
56%
13%

18%
49%
18%

26%
57%
13%

31%
48%
15%

24%
62%
11%

25%
54%
14%

24%
55%
16%

28%
59%
9%

26%
57%
11%

25%
55%
14%

Rarely
Not at all
No opinion

3%
1%
2%

9%
6%

2%
1%
1%

2%
1%
4%

2%
%
1%

4%
3%
1%

3%
1%
2%

2%

2%
1%
2%

3%
1%
2%

Base: All respondents

Winnipeg Police Service General Survey 2015

35-54
YEARS

55+
YEARS

Male

Female

3%

September 2015

H8. Do you feel the Winnipeg Police Service is trustworthy?

All the Time - Usually


Rarely Not at All
Base: All respondents

TOTAL

CONTACT

NO CONTACT

81.5%
3.9%

76.7%
7.9%

84.7%
1.4%

Winnipeg Police Service General Survey 2015

September 2015

Question H9 was new to the 2015 survey and it asked: How much confidence do you have in
the police? Overall 91% reported that they had a great deal or some confidence in the police,
although only 50% said they had a great deal of confidence. Seven percent indicated they had
not much or no confidence at all in the police. As in other rating questions, District 1 residents
were considerably less well disposed towards the WPS, with 21% (6.7% average for the other
districts) indicating they had not very much or no confidence at all rating and 78% (92.7%
average for the other districts) saying they had a great deal of confidence.
When assessed by whether or not the respondent had had contact with the police in the last
year, 86.7% of the contact group said they had some or a great deal of confidence in the WPS.
Over 13% (13.3%) said they had not much or no confidence at all in the WPS, compared with
only 3.8% of the non-contact group. There was also a slight difference by age, with more
younger respondents indicating they had a lack of confidence in the police than older
respondents.

H9. How much confidence do you have in the police?


DISTRICT
A great deal
Some
Not much
None at all
No opinion
Base: All respondents

RESPONDENT AGE

GENDER

TOTAL

D1

D2

D3

D4

18-34
YEARS

50%

45%

56%

44%

50%

44%

45%

61%

47%

53%

41%

33%

37%

45%

46%

43%

45%

36%

45%

38%

5%

12%

4%

8%

3%

7%

7%

2%

4%

6%

2%

9%

3%

1%

1%

5%

2%

1%

3%

2%

1%

1%

1%

2%

1%

1%

1%

1%

1%

1%

Winnipeg Police Service General Survey 2015

69

35-54
YEARS

55+
YEARS

Male

Female

September 2015

H9. How much confidence do you have in the police?

A Great Deal Some Confidence


Not Very Much No Confidence
Base: All respondents

TOTAL

CONTACT

NO CONTACT

91.4%
7.6%

86.7%
13.3%

94.6%
3.8%

Winnipeg Police Service General Survey 2015

September 2015

Question H10 rated the respondents' overall opinion about the quality of police service in
Winnipeg. The percentage of respondents rating the police as good or excellent (72%, 70.2% in
2013 and 60.9% in 2010) was higher than the rating from the past few surveys, and should be
seen as encouraging.
The number who thought the Police Service was poor or very poor remained at a similar level to
that seen in past surveys. District 1 respondents were the least likely to rate the WPS as
excellent-good (55% compared to an average of 73% of other respondents) and the most likely
to rate the WPS as poor-very poor (12% compared to 4.7% average). Older respondents rated
the police higher, with 81% of those aged 55+ rating the police excellent-good, compared to
67% of the rest of the respondents. Nine percent of the youngest respondents (18-34 years)
rated the WPS as poor-very poor compared to 3.5% of the rest of the citizens.
When assessed by whether or not the respondent had had contact with the police in the last
year, 68.3% of the contact group rated the police as excellent- good. Just under 10% (9.2%)
rated the WPS as poor-very poor, compared with only 2.2% of the non-contact group.

H10. In general, what is your feeling about the overall quality of police service in
Winnipeg? Do you feel the quality of police service is ?
DISTRICT

RESPONDENT AGE

GENDER

TOTAL

D1

D2

D3

D4

18-34
YEARS

Excellent
Good
Average

20%
52%
22%

16%
39%
31%

25%
49%
20%

22%
46%
26%

15%
62%
20%

15%
53%
23%

19%
47%
27%

25%
56%
16%

20%
51%
23%

20%
53%
22%

Poor
Very poor
No opinion

4%
1%

9%
3%

5%
1%

6%

2%
%

7%
2%

5%
%

2%

4%
1%

4%

1%

1%

1%

1%

1%

1%

1%

2%

1%

1%

Base: All respondents

Winnipeg Police Service General Survey 2015

35-54
YEARS

55+
YEARS

Male

Female

September 2015

H10. In general, what is your feeling about the overall quality of police service in Winnipeg? Do
you feel the quality of police service is ?

Excellent - Good
Poor Very poor
Base: All respondents

TOTAL

CONTACT

NO CONTACT

71.6%
5.0%

68.3%
9.2%

73.8%
2.2%

Winnipeg Police Service General Survey 2015

70

September 2015

H10. In general, what is your feeling about the overall quality of police service in Winnipeg? Do
you feel the quality of police service is ?
2001

2003

2005

2007

2010

2013

2015

Excellent
Good

15.0%
56.0%

15.0%
57.0%

12.1%
54.7%

7.8%
55.0%

13.4%
47.5%

17.8%
52.3%

19.8%
51.8%

Average
Poor
Very Poor
No Opinion

23.0%
4.0%
0.0%
1.0%

24.0%
2.0%
1.0%
0.0%

28.5%
2.7%
1.3%
0.7%

31.2%
4.3%
0.5%
1.3%

31.9%
3.9%
1.3%
2.1%

24.4%
3.4%
1.1%
1.0%

22.4%
4.3%
0.7%
1.0%

H10. In general, what is your feeling about the overall quality of police service
in Winnipeg? Do you feel the quality of police service is ...?
80.0%
70.0%
60.0%
50.0%
40.0%

ex-good

30.0%

poor- v poor

20.0%
10.0%
0.0%
2001

2003

2005

2007

2010

2013

2015

The number of citizens rating the police as excellent-good is the highest since the 2003 and
2001 results. When viewed by whether or not the respondent has had contact with the police in
the past year, for the most part there was little change in the respondents view of how well the
police did. The notable exception to this was District 1 respondents. Almost 70% (69.2%) of
District 1 respondents who had not had contact with the police rated the WPS excellent-good
compared with only 35.7% of those who had had contact.
In all districts, respondents who had had contact with the police were more likely to rate the
WPS as poor-very poor. Again this was most evident for District 1 respondents. Here, 21.4% of
those who had had contact rated the WPS as poor-very poor, compared to only 5.1% of those
who had had no contact.

71

Excellent-Good Rating- Comparing respondents who had Contact with


the Police to those who did not
90.0%
80.0%
70.0%
60.0%
50.0%
40.0%
30.0%
20.0%
10.0%
0.0%
contact

no
contact

TOTAL

contact

no
contact

DIST 1

contact

no
contact

DIST 2

contact

no
contact

DIST 3

contact

no
contact

DIST 4

Poor-Very Poor Rating - Comparing Respondents who had Contact with


the Police to those who did not
25.0%
20.0%
15.0%
10.0%
5.0%
0.0%
contact

no
contact

TOTAL

contact

no
contact

DIST 1

contact

no
contact

DIST 2

72

contact

no
contact

DIST 3

contact

no
contact

DIST 4

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