LondonPlay Dart Street Home Zone Community Planning Report

.
Connecting Communities
Making Dart Street a better place
for local people
And all
Dart Street Home Zone
the residents
of the Community Planning
Dart Street Area
who took part
in this community Project Report
planning project
Peter Brett Associates Connecting Communities: Dart Street Home Zone
Community Planning Project Report
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Doc Ref: C:\Documents and Settings\Salim Vohra\Desktop\Connecting Communities - Dart Created on 12 July 2007
Street Home Zone Community Planning Report - FINAL.doc
PBA Document Control Sheet

Project Title : Queen’s Park Forum & London Play Community Planning Project
Project Ref : 18984
Report Title : Community Planning Project, Summary Report
Date : 24 July 2007
Name Position Signature Date

Prepared by Salim Vohra Principal 24/07/07
Checked by P Rogers Associate 24/07/07
*Authorised P Rogers Associate 24/07/07

for issue by
For and on behalf of Peter Brett Associates
Issue Revision Description Date Signed
1 Draft Draft 04/05/07
2 Final Final Draft 15/05/07

Draft
3 Final Final Draft 17/06/07

Draft
Rev A
*Delete as appropriate
Peter Brett Associates disclaims any responsibility to the Client and others in respect of any matters outside the
scope of this report. This report has been prepared with reasonable skill, care and diligence within the terms of
the Contract with the Client and generally in accordance with ACE Short Form Conditions of Engagement and
taking account of the manpower, resources, investigations and testing devoted to it by agreement with the Client.
This report is confidential to the Client and Peter Brett Associates accepts no responsibility of whatsoever nature
to third parties to whom this report or any part thereof is made known. Any such party relies upon the report at
their own risk.
© Peter Brett Associates 2005
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TABLE OF CONTENTS
1 Introduction ................................................................................................. 1
2 Project Background...................................................................................... 3
3 Community Planning Strategy....................................................................... 6
4 Community Profile and Baseline Context......................................................11
5 Previous Consultation Work ........................................................................27
6 Local Children’s ‘Re-designing Dart Street’ Art Competition ..........................36
7 Community Questionnaire Survey ................................................................43
8 Community Planning Day ............................................................................61
9 Final Exhibition Day ....................................................................................69
10 Community Newsletters...............................................................................74
11 Liaison with Key Professional Stakeholders..................................................77
12 Residents Design Advisory Group................................................................80
13 Final Concept Design ..................................................................................81
14 Indicative Budget for the Dart Street Home Zone ..........................................88
15 Next Steps and Way Forward ......................................................................90
16 Conclusions................................................................................................94
Appendix A Street Context Plan ..........................................................................95
Appendix B Children’s Detailed Answers in the Local Children’s Art Competition ...99
Appendix C Questionnaires in English, Bengali and Arabic .................................112
Appendix D Detailed Community Questionnaire Survey Findings ........................119
Appendix E Adults Detailed Comments in the Community Questionnaire Survey .130
Appendix F Dart Street Community Planning Project Briefing Note .....................154
Appendix G Final Concept Design .....................................................................160
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Acknowledgments
Our heartfelt thanks go to all those who took part in this community planning project.
Without the active participation of local residents, children and adults, who submitted Art
Competition entries, filled in the questionnaires, talked to the designers, took time to look
over the planning material and generally supported the process this report and the ideas
contained within it would not have been possible.
Special thanks go to:
• Noreen O’Neil and Fiona Flaherty, for carrying out the previous community survey
and providing advice and guidance for this community planning and consultation
project.
• Angela Piddock for supporting the local children’s art competition and helping to
inform parents and pupils about the community planning events and activities.
• Councillor Paul Dimoldenberg for supporting the aims of the project and providing
advice on how to take make the project effective as possible.
• Ruma Begum, Angela Jules and Najat Bolayon, the three community researchers
who went door to door and got such a good response for the community
questionnaire survey.
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1 Introduction
1.1.1 Children and young people play out in the street more often than anywhere else.
1.1.2 London Play is funding pilot work to explore how London streets can be improved to
make them better places for local people and, especially, children.
1.1.3 The purpose of the Home Zones for London (HZfL) pilot programme is to encourage
and empower local communities to work in partnership with local authorities in the
designing of streets and the development of Home Zones. It also aims to support the
development of successful bids for public investment in the pilot areas. The HZfL
programme is doing this by building partnerships with residents, community groups,
local authorities and other development agencies in each of the five target London
boroughs.
1.1.4 A Home Zone is a set of principles by which new residential streets can be designed
and existing ones re-designed to make them shared public spaces for everyone
whether they are pedestrians, cyclists or public and private motor vehicle drivers.
1.1.5 The project is funded by the London Councils (formerly the Association of London
Government) and is working with, and on behalf of, residents to transform their
streets into safe places for them and their children to live, work and play.
1.1.6 Queen’s Park Forum have invited London Play to help them engage residents in one
of the most deprived wards in both Westminster and London to find out what local
residents of the Dart Street Area see as the current problems and challenges and
what they see as the best way to improve Dart Street for everyone.
1.1.7 This report details the planning, implementation and findings of this community
planning project between December 2006 and March 2007. It also outlines the next
steps for turning the ideas and vision of the local community into a reality.
1.1.8 Dart Street is located in Queen’s Park ward in Westminster, North London. Fig. 1.1
shows Dart Street in relation to Queen’s Park and Westminster as a whole.
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Figure 1.1: Dart Street and Queens Park in relation Westminster [Source: Ordnance Survey and
Westminster PCT]
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2 Project Background
2.1 Introduction
2.1.1 Queen’s Park Forum represents the residents of Queen’s Park and gives voice to
their concerns and priorities. It was formed in 2003 to improve the quality of life of the
residents of Queen’s Park. There are currently two full-time members of staff and an
Management Board made up of residents and representatives from local community
groups and statutory agencies. The Forum has carried out a wide range of
consultations and surveys on crime and safety; employment and training, health and
quality of life; the local environment and local services.
2.1.2 London Play supports and co-ordinates out of school play services across the capital,
and campaigns for all London children’s right to play. It is a registered charity, funded
by London Councils, the Big Lottery and others funders. London Play aims to enable
every child in London to have high quality, accessible and inclusive play
opportunities.
2.1.3 The HZfL programme is funded by the London Councils under its Transport &
Environment grants programme. Its aim is to promote and create streets in residential
areas that are designed for enhanced community living, safe pedestrian access,
children’s play, a better built environment and improved social cohesion.
2.2 HZfL Programme Objectives
2.2.1 In five designated London neighbourhoods, where there is existing community

support, the HZfL programme promotes and develops proposals for community-led
and community-supported street schemes which will:
• Create safer, cleaner, greener living environments with the appropriate level of
public investment.
• Broaden and strengthen the participation of local communities in the design of

their neighbourhood environments.
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• Enable children to access safe play areas in their own neighbourhoods (thus
enhancing their physical, social and emotional development and encouraging
their sense of community).
• Reduce road traffic accidents, particularly involving children.
• Influence public policy and urban planning to increase the development of Home
Zones at the local level of the five London boroughs chosen to work in, and
across London.
• Encourage and empower local communities to work in partnership with local

authorities in the development of Home Zones, and to support the development of
successful bids for capital investment in the pilot areas.
• Using this experience, London Play, and its borough partners, will create a
practical Home Zone guide to make London a more people and child friendly city.
2.3 Dart Street Community Planning Project Objectives
2.3.1 The Dart Street Area (including the Mozart Estate) was chosen by Queen’s Park
Forum and London Play because of previous consultation and community
development work which had highlighted this street as a key concern of local
residents.
2.3.2 The Dart Street ‘Connecting Communities’ Community Planning Project therefore had
six objectives:
• Have a series of community planning and consultation strategy meetings with

Queen’s Park Forum, London Play and other key stakeholders in the local area
including local residents.
• To conduct contextual research to understand the Dart Street Area and its key
environmental, social and health issues.
• Undertake visits and meetings with residents, local agencies, the local authority
and other key stakeholders to engage in the Project.
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• Plan and carry out a series of community planning and consultation events that
were clear, relevant, appealing, accessible and inclusive.
• Gather feedback from residents on what their current views were and how Dart
Street could be improved through these events and activities.
• Produce an illustrated report, showing initial and amended designs, of the

community-led street enhancement and concept design of the potential Dart
Street Home Zone.
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3 Community Planning Strategy
3.1 Introduction
3.1.1 Queen’s Park Forum and London Play commissioned external consultants to carry
out and coordinate the Dart Street community planning and consultation activities.
3.1.2 A series of meetings and email discussions occurred in December 2006 and January
2007 with a Community Planning and Consultation Strategy Group (CPCSG) to
develop and agree on an overall strategy for the Dart Street Community Planning
Project.
3.1.3 The CPCSG was made up of:
• Councillor Paul Dimoldenberg
• Angela Piddock, Headteacher, Wilberforce Primary School
• Noreen O'Neill, Local Resident
• Fiona Flaherty, Local Resident
• Manny Hothi, Neighbourhood Development Officer, Queen’s Park Forum
• Fabian Sharp, Manager, Queen's Park Forum
• Anna Gilmour, Home Zones Project Manager, London Play
• Nanette Daniels, Home Zones for London Project Support Worker, London Play
3.1.4 All the meetings took place at the Beethoven Centre
3.2 Key Elements of the Strategy
3.2.1 There were seven key elements to the community planning and consultation activities
strategy. These were:
a. Local children’s art competition
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b. Dart Street Area community questionnaire survey
c. Community planning day and street party
d. Newsletter and website information
e. Liaison with key Council, Health and Highways stakeholders
f. Development of Residents’ Design Advisory Group
g. Final Exhibition Day
3.2.2 This set of consultation activities was chosen because they would be appealing,
accessible, inclusive and relevant to local residents including children.
3.3 Local Children’s Art Competition
3.3.1 This involved giving out a A3 art competition entry form on which children could both
draw and write. The entry form asked three key questions that the children could
consider in relation to the Dart Street Area:
• What do you like about Dart Street?
• What do you not like about Dart Street?
• What one thing would you like to see in Dart Street?
3.3.2 These entry forms were distributed through Wilberforce Primary School, the Dart
Street Health Centre, the Dart Street Sure Start Centre, the Bruckner Street Area
Housing Office and the Beethoven Centre.
3.3.3 The entry forms were accompanied by a folded A3 questionnaire which children took
home for their parents and guardians to complete. The children then submitted their
drawings and questionnaires in drop-off tubs located at the various distribution points.
3.3.4 Prizes were given to every child who entered the competition and there were six main
winners from each year group at Wilberforce School.
3.3.5 The competition ran from the 5th February until the 17th February 2007.
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3.4 Dart Street Area Community Questionnaire Survey
3.4.1 This involved three women community researchers - Ruma Begum, Angela Jules and
Najat Bolayon - who spoke a variety of languages between them (English, Arabic and
Bengali in particular), going door-to-door in Dart Street and going through the
questionnaire with residents.
3.4.2 Questionnaires were also left, alongside the drawing competition sheets, Wilberforce
Primary School, the Dart Street Health Centre, the Dart Street Sure Start Centre, the
Bruckner Street Area Housing Office and the Beethoven Centre
3.4.3 The questionnaire built on the previous consultations carried out by Queen’s Park
Forum, the local Community Survey, and London Play, a Home Zone consultation in
2006 where residents, including children, visited the Bristol Home Zone.
3.4.4 The aim of the questionnaire was to understand in more detail residents views on the
social, environmental and neighbourhood issues on Dart Street and the surrounding
area and what their priorities were in relation to improving Dart Street.
3.4.5 The major themes of the questionnaire were:
• What residents liked about the Dart Street Area?
• What residents didn’t like about the Dart Street Area?
• What changes residents would like to make in the area?
• What changes residents would like to make to Dart Street?
• Would residents be willing to be involved in helping to improve Dart Street?
• How would residents want to get involved?
• Their contact details
3.4.6 The survey started on the 5th February 2007 and was completed by the 17th
February.
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3.5 Community Planning Day
3.5.1 This involved an outdoor street event situated on Dart Street next to the Sure Start
offices and the Coronation Street Mini Market.
3.5.2 The aim was to talk to local residents, including children, who passed by about Dart
Street and the surrounding area and what things they wanted to improve.
3.5.3 To engage with young people it was decided to hire some street entertainers and
distribute balloons and goodie bags to local children.
3.5.4 The event also had a Dr Bike workshop where local people could get their bikes
repaired; a sustainable travel stall and exhibition; and Westminster Sports Unit to
encourage residents to be more physically active.
3.5.5 The event started at 11am and ran on to 4pm. This day focused on young people and
their views.
3.5.6 A short ten-minute video of the day including short interviews with local people was
also produced.
3.5.7 The community planning day was held on Saturday 17th February 2007.
3.6 Newsletters
3.6.1 Two A4 newsletters were produced and distributed widely in the local area to inform
local residents about the Dart Street Community Planning Project and its outcomes.
3.6.2 The first one was a general introduction about the Project, a timetable of the
community planning and consultation activities and names and phone numbers of key
contacts.
3.6.3 The second one was a summary of the key findings and the next steps proposed by
Queen’s Park Forum and London Play.
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3.7 Liaison with Key Council, Health and Highways stakeholders
3.7.1 The consultant team liaised with key transport, environment and health stakeholders
from the Highways Agency, Westminster Council, Westminster PCT and the
emergency services.
3.7.2 Meetings were also held with the Sure Start Centre Manager, the Mini Market
Manager and the Health Centre Manager.
3.7.3 They were informed of the community planning project and were also invited to the
community planning and final exhibition days.
3.8 Residents Design Advisory Group
3.8.1 It was decided by the CPCSG that creating a residents design advisory group within
the timescales of this project was not feasible and that therefore the project would
collect contact details of local residents interested in becoming more involved in the
next phase as and when funding became available to develop detailed designs for
improving Dart Street.
3.8.2 Therefore through the questionnaire survey, the community planning and the final
exhibition days the consultant team gathered a list of 100 residents who are
interested in knowing more about improving Dart Street through the creation of a
Home Zone.
3.9 Final Exhibition Day
3.9.1 Like the community planning day this involved an outdoor event situated on Dart
Street next to the Sure Start offices and the Mini Market.
3.9.2 During the day residents were asked to discuss the two potential designs for
improving Dart Street that were developed from the comments and feedback from the
Community Planning Day and the questionnaire survey.
3.9.3 This day focused on adult and older residents in the area. The Final Exhibition Day
took place on Saturday 3rd March 2007.
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4 Community Profile and Baseline Context
4.1 Introduction
4.1.1 This section provides background context on Queens Park and Westminster in
relation to London as a whole. It provides a community profile of the residents of
Queens Park together with a profile of existing highway, traffic and accident condition.
4.1.2 Key sources of information were the Office of National Statistics, Department of
Health, Westminster PCT, Westminster City Council and Queen’s Park Forum.
4.2 Profile of Westminster
4.2.1 Westminster is ethnically and culturally diverse. Westminster is home to very recent
migrants from abroad but is also home to long established and stable communities.
Consequently, parts of Westminster have some of the highest levels of population
mobility in the country whilst others have some of the lowest.
4.2.2 Westminster’s population includes one of the highest proportions of single people in
the country. The proportion of people who live in one person households, at 49%, is
the second highest in the country. At the same time, Westminster ranks third in the
country for people living in overcrowded housing, with 29% of households classified
as overcrowded compared to 7% in England as a whole. The Borough also ranks
second in the country for the proportion of residents who were born outside the UK,
with 44% compared to 9% in England as a whole.
4.2.3 The proportion of the population of Westminster belonging to black and minority
ethnic (BME) groups has increased from 21% in 1991 to 27% in 2001. The new 2001
Census categories for ethnic groups were constructed in order to take account of the
increased ethnic diversity and large numbers of people from mixed backgrounds.
4.2.4 65.2% of pupils in Westminster’s schools speak a first language that is not English.
The top ten languages spoken by pupils at home (of which there are 150) apart from
English, are Arabic, Bengali/Sylheti, Albanian, Portuguese, Spanish, Kurdish,
Persian/Farsi, French, Somali and Yoruba.
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4.2.5 In 2003 there were more than 46,000 workplaces in Westminster providing
employment for over 547,000 people, comprising 14% of employment in London and
2.5% in England. Westminster provides a place of employment to more people and
contains more firms than any other borough in England.
4.2.6 Westminster has five indoor leisure centres and two outdoor sports centres.
Approximately, two million people use Westminster’s indoor and outdoor leisure
centres every year.
4.2.7 Westminster also maintains 120 parks and open spaces. Westminster has a stock of
15,000 trees of which 6,000 are street trees. The rest are in parks, open spaces and
cemeteries. It also maintains around 1,000 hanging baskets.
4.2.8 Currently, there are 17 youth clubs: All Souls, Amberley, Avenues, Brunel, Churchill
Gardens, Ebury Bridge, Fisherton Street, Fourth Feathers, Marylebone Bangladesh
Society, North Paddington, Stowe, Pimlico Village, St Andrew’s, St Peter’s, The
Crypt, WECH, and Westbourne Park. Three One-Stop Shops offering a range of
council services: Crawford Street, Lillington Gardens and Picton Place. Eight
specialist projects: AbbeyArts, Digital Media Unit, DreamArts, 32 Page Street, LGB
Project, Detached Youth Work Team and Youth Participation. And two groups for
young people with disabilities: Caxton and Have-A-Go.
4.2.9 Compared to England as a whole, Westminster has poor air quality and many road
injuries and deaths. These measures are high even for London where many
boroughs are worse than the England average.
4.2.10 In relation to social and health inequalities, deprived wards are concentrated in the
north-west of the borough. Nine of Westminster’s wards are among the most deprived
in England. Residents of Church Street, Queen’s Park, Harrow Road and
Westbourne die nine years earlier than those in Knightsbridge & Belgravia,
Marylebone High Street, Abbey Road and Bryanston & Dorset Square.
4.2.11 The number of people registered with a GP for severe mental health problems is high
though this may be due to higher numbers of patients per GP rather than actual high
levels of mental health problems. Children and young people living in Westminster
have low GCSE achievement. Few older people are supported to live at home. There
is also a high level of violent crime.
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4.2.12 In contrast, Westminster has more good quality housing. And the numbers of adults
who eat healthily is high while the number of obese adults is low. Life expectancy is
also generally high for both men and women, and rising faster than it is nationally.
Deaths from smoking and cancers are also low.
4.3 Profile of Queen’s Park
Population characteristics
4.3.1 The resident populations of Queen’s Park, Westminster and London are
approximately 11,000, 245,000 and 7,500,000 respectively in 2001.
4.3.2 The population of the ward is forecast to increase to 13,000 by 2011. Queen’s Park is
also characterised by a high turn-over rate of residents of 11% per year.
4.3.3 Fig. 4.1 shows that Queen’s Park has a younger population with a greater proportion
of residents under 19 years of age than Westminster and London. It has a lower
proportion of residents aged 20-29 years and slightly lower proportions of residents
aged 30-59 years and over 75 years.
Fig. 4.1 Proportion of residents by age in Queen’s Park compared to Westminster London
[Source: Office of National Statistics (ONS)]
50%
45% Queen's Park
40% W estminster
35% London
30%
25%
20%
15%
10%
5%
0%
0 to 15 16 to 19 20 to 29 30 to 59 60 to 74 75 and
Over
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Ethnic profile
4.3.4 Queen’s Park has a different ethnic profile to Westminster and London with only 56%
of residents being White (White: British, Irish and Other) compared to 73% of
Westminster and 72% of London. Compared to Westminster and London it has a
greater percentage of residents from Black and Mixed backgrounds. It also has a
higher percentage of residents from an Asian background and a lower percentage of
Chinese and Other Ethnic Group residents than Westminster as a whole.
Religion
4.3.5 Over 57% of Queen’s Park residents are Christian compared to Westminster which
has 55% and London which has 58%. Over 18% of Queen’s Park residents are
Muslim compared to only 11.5% of Westminster residents and 8.5% of London
residents.
Family structure
4.3.6 Marital status and household composition provide a good indication of the family
structure and the likely personal and social care networks that residents of an area
have. Queen’s Park has a similar proportion of married residents as London but a
higher proportion compared to Westminster. In contrast, it has a lower proportion of
single people and higher proportions of remarried, divorced and widowed residents
compared to Westminster and London (see Fig. 4.2).
4.3.7 The proportion of pensioner households is lower in Queen’s Park than Westminster
and London.
4.3.8 The proportion of married couples overall, including those with children, is higher than
for Westminster as a whole but lower than for London.
4.3.9 The proportion of cohabiting couples is similar for Queen’s Park, Westminster and
London.
4.3.10 The proportion of lone parent households, with and without children, is considerably
higher than for Westminster and London.
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Fig. 4.2 Household composition in Queen’s Park compared to Westminster and London [Source: ONS]
30%
25% Queen's Park

Westminster
20% London
15%
10%
5%
0%
One person: One family: All Married couple Married couple Married couple Married couple Married couple Cohabiting couple Cohabiting couple Cohabiting couple Cohabiting couple Lone parent Lone parent Lone parent
Pensioner pensioners households households: No households: With households: With households: All family households family households: family households: family households: households: With households: With households: All
children one dependent tw o or more children non- No children With one dependent With tw o or more one dependent tw o or more children non-
child dependent children dependent child dependent children child dependent children dependent
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Health status
4.3.11 Only 88% of Queen’s Park residents described their health as either good or fairly
good compared to 91% of Westminster residents and 92% of London residents (See
Fig. 4.3).
4.3.12 20% of Queen’s Park residents have a long term limiting illness compared to only
15% of residents of Westminster and London.
Fig. 4.3 Perceived health status and long term limiting illness in Queen’s Park compared to
Westminster and London [Source: ONS]
90%
Queen's Park
80%
W estminster
70%
London
60%
50%
40%
30%
20%
10%
0%
Good Fairly Not Good W ith a W ithout a
Health Good Health Limiting Limiting
Health Long-Term Long-Term
Illness Illness
Deprivation and social cohesion
4.3.13 The Index of Multiple Deprivation 2004 (IMD 2004) is a measure of multiple
deprivation at the small area level. It is a relative indicator of the degree of difference
between those with the best quality of life and those with the worst as measured by
income, employment, health, education, access to services, living environment and
crime.
4.3.14 Queen’s Park is the second most deprived ward in the whole of London after Church
Street.
4.3.15 Just under a third of local residents, 31%, in Westminster think that people being
attacked because of their skin colour, ethnic origin or religion is a very big or fairly big
problem.
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Fig. 4.4 Index of Multiple Deprivation map of Westminster [Source: Department of Health Profiles]
4.3.16 84% of residents, in Westminster, think that for their local area, over the past three
years, community activities have got better or stayed the same.
4.3.17 36% of residents, in Westminster, turned out for the last European elections.
Housing
4.3.18 In Westminster today there are approximately 115,000 homes. Around 88% of all
dwellings in Westminster are flats and nearly three-quarters of the stock has four
rooms or less (assumed to be two-bedroom or smaller). Westminster’s unique
economic and political histories have combined to create an atypical housing market,
in which renting is the dominant tenure.
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4.3.19 The housing stock in the ownership of Westminster, which is in the stewardship of its
arms-length management organisation, CityWest Homes, represents a relatively low
proportion of the whole. The stock of housing associations is twice the national
average (11%) and on a par with other Inner London boroughs.
4.3.20 Nearly two-thirds of Westminster households live in rented accommodation. Putting

these two components of social housing together, Westminster (with 29% social
housing) compares well with the national picture, but – because of the modest stock
of council housing – has a lower percentage than the rest of Inner London (38%).
Westminster now has over 26,000 units of social housing, nearly half owned by the
council and the other by over fifty different housing associations. There are nearly
5,500 households on the waiting list for social housing, including over 3,000 currently
living in temporary accommodation – many of them outside the city.
4.3.21 By contrast, the private rented sector is exceptionally large, at three times the
national figure (36%). The private rented sector in Westminster is also unusual. Of
course the long leaseholders in mansion blocks are really akin to owner-occupiers
elsewhere. But even amongst the ‘ordinary’ tenancies, the range – from very high
priced apartments and townhouses in Belgravia, to mid-priced flat conversions in
Bayswater, to relatively inexpensive houses in multiple-occupation around the Harrow
Road – is exceptional.
4.3.22 36% of the residents of Queen’s Park rent their homes from the local authority
compared to only 13% of Westminster and 17% of London residents. It also has a
higher proportion of residents, 22%, who rent from a social landlord compared to 16%
and 9% of Westminster and London residents.
4.3.23 A similar proportion of Queen’s Park and Westminster residents, 19%, own a home
with a mortgage compared to 34% of London. In contrast, only 9% of Queen’s Park
residents own their own home outright compared to 15% and 22% of Westminster
and London.
Employment and unemployment
4.3.24 Queen’s Park has a higher rate of unemployment at 6.6% compared to Westminster
and London which have 4.4%.
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4.3.25 It has a lower proportion of full-time employed residents, 34%, than Westminster and
London both with 43%.
4.3.26 It has a higher proportion of part-time employed residents, 8%, than Westminster
though this is similar to London as a whole.
4.3.27 It also has a higher proportion of residents who look after home and family than
Westminster and London.
4.3.28 Residents of Queen’s Park are employed in a variety of occupations. Compared to

Westminster and London a greater proportion of Queen’s Park residents are
employed in: Elementary Occupations, Sales and Customer Service Occupations,
Personal Service Occupations and Skilled Trade Occupations.
4.3.29 The majority of Queen’s Park residents work in five major industries:
• real estate, renting and business activities;

• wholesale and retail trade, repairs;
• health and social work;
• other community, social and personal service activities; and
• hotels and restaurants.
Education
4.3.30 Queen’s Park has a higher proportion of residents, 31%, who have no qualifications
compared to only 16% and 24% of the residents of Westminster and London.
4.3.31 Compared to London, it has a lower proportion of residents with any other
qualifications combined: GCSEs, NVQs, Diplomas, Degrees, Postgraduate
qualifications. Though it does have a slightly higher proportion of residents with Other
qualifications.
19
Fig. 4.5 Proportion of residents in Queen’s Park who have qualifications compared to
Westminster and London1 [Source: ONS]
60%
Queen's Park
50% Westminster
London
40%
30%
20%
10%
0%
No Level 1 Level 2 Level 3 Level 4 / 5 Other
qualifications qualifications qualifications qualifications qualifications qualifications:
Level unknow n
Transport and connectivity
4.3.32 As part of Central London Queen’s Park has excellent public transport links generally.
However, this hides differences in the frequency and reliability of bus services in
some residential areas.
4.3.33 Queen’s Park has a similar proportion of residents with no access to a private car or
van as Westminster, 58% and 56%, which are considerably higher than London with
38%. It also has similar proportions of residents with one or more cars as
Westminster which are considerably lower than for the rest of London.
4.3.34 80% of residents in Westminster think that for their local area, over the past three
years, public transport has got better or stayed the same.
20
1
Level 1: 1+‘O’ level passes, 1+CSE/GCSE any grades, NVQ level 1, Foundation GNVQ; Level 2: 5+‘O’ level passes, 5+CSEs
(grade 1). 5+GCSEs (grades A-C), School Certificate, 1+’A’ levels/AS levels, NVQ level 2, Intermediate GNVQ; Level 3: 2+‘A’
levels,4+AS levels, Higher School certificate, NVQ level 3, Advanced GNVQ; Level 4/5: First degree, Higher degree, NVQ
levels 4 and 5, HNC, HND, Qualified Teacher status, Qualified Medical Doctor, Qualified Dentist, Qualified Nurse, Midwife,
Health Visitor; Other qualifications/level unknown: Other qualifications (e.g. City and Guilds, RSA/OCR, BTEC/Edexcel),
Other Professional Qualifications.
20
4.3.35 57% of residents in Westminster think that for their local area, over the past three
years, the level of traffic congestion has got better or stayed the same.
Crime and safety
4.3.36 There are on average 15 domestic burglaries per 1,000 households in Westminster.
4.3.37 There are on average 41 violent offences committed per 1,000 population in
Westminster.
4.3.38 There are on average 4 vehicle thefts per 1,000 population in Westminster
4.3.39 On average there are 570 pedestrian road accident casualties every year in
Westminster.
4.3.40 On average there are 250 cyclist road accident casualties every year in Westminster.
4.3.41 94% of Westminster residents say that they feel fairly safe or very safe outside during
the day.
4.3.42 62% of Westminster residents say that they feel fairly safe or very safe outside after
dark.
4.3.43 53% of residents who think that vandalism, graffiti and other deliberate damage to
property or vehicles is a very big or fairly big problem in their local area.
4.3.44 54% of Westminster residents think that people using or dealing drugs is a very big or
fairly big problem in their local area.
4.3.45 46% of Westminster residents think that people being rowdy or drunk in public places
is a very big or fairly big problem in their local area.
Health, social care and other amenities
4.3.46 Primary care in Queen’s Park is commissioned by Westminster Primary Care Trust
and there are three GP surgeries in the area. One of which is located on Dart Street
(see Fig. 4.5).
21
4.3.47 St Marys, Chelsea and Westminster, Charing Cross and Hammersmith Hospitals all
serve the residents of Westminster.
4.3.48 Queen’s Park has three primary schools in the area: St. Luke’s CE, Wilberforce and
Queen’s Park Primary Schools.
4.3.49 The Jubilee Sports Centre is the major leisure and recreation facility in the area.
4.3.50 The Beethoven Centre is the main community centre in the area
Fig. 4.5 Key amenities in Queen’s Park [Source: Westminster City Council]
Culture and leisure
4.3.51 91% of Westminster’s residents live within 20 minutes walk of a range of 3 different
sports facility types, at least one of which has achieved a quality mark.
4.3.52 73% of Westminster residents think that for their local area, over the past three years,
that activities for teenagers has got better or stayed the same.
22
4.3.53 97% of Westminster residents think that over the past three years, that cultural
facilities (e.g. cinemas, museums) have got better or stayed the same.
4.3.54 80% of Westminster residents think that, over the past three years, facilities for young
children have got better or stayed the same.
sports and leisure facilities have got better or stayed the same.
parks and open spaces have got better or stayed the same.
Land and spatial
4.3.57 Westminster residents have three key priorities for their particular local areas:
• Reducing the level of crime

• Affordable housing
• Clean streets
4.3.58 Westminster has little derelict land. 14% of its land and highways are assessed as
having unacceptable levels of litter and detritus. 6% of its land and highways suffer
from unacceptable levels of graffiti. 2% of its land and highways suffer from
unacceptable levels of visible fly-posting.
4.3.59 18% of Westminster waste is recycled, 0.5% is composted, 63% is sent to energy
recovery facilities and 18% is landfilled.
23
4.4 Highways and Traffic Context
4.4.1 Queen’s Park is the northern most ward of the City and is bordered to the south by
the Grand Union Canal and the Royal Borough of Kensington & Chelsea, to the west
and north by Kensal Green and Kensal Rise (Brent) and to the east by Harrow Road
ward and, further on, the South Kilburn Estate (Brent).
4.4.2 Queen’s Park is primarily a residential area characterised by two large and quite
different estates. The Queen’s Park Estate, a traditional Victorian estate comprising
approximately 2000 two storey terraces, 60% of which are in public ownership, and
the Mozart Estate, a purpose built 1970s estate with approximately 2000 residents.
4.4.3 The location of Dart Street was shown previously in Fig.1.1.
4.4.4 The existing highway network between the Harrow Road and Kilburn Lane is on a
general grid pattern with, mostly, straight roads. Carriageway widths are
approximately 7m wide with 2m wide pavements on each side. Many of the roads in
the immediate area have been traffic calmed and a Controlled Parking Zone is in
operation to control on-street parking (see Appendix A).
4.4.5 The area surrounding Dart Street has been redeveloped, in part, almost continuously
since the 1950’s and is made up of four-storey townhouses with infill developments of
low to medium rise apartment blocks. To the north west of Dart Street is the
Wilberforce School on Kilburn Lane. To the west is the Beethoven Centre on
Beethoven Street. The Dart Street Health Centre is located at the junction with Third
Avenue and a Sure Start Centre and Coronation Mini Market are located directly on
Dart Street.
4.4.6 Dart Street has a different character to the majority of roads in the vicinity; it is a
natural gathering place by virtue of the fact that it has the only shop in the area and
has a wide straight course with a significant dip towards the central junction near the
mini market. The central junction is also very wide making turning at speed into Dart
Street very easy (see Fig. 4.9).
4.4.7 On Dart Street the carriageway width varies between 7m and 10m wide. The
adjacent pavements also vary from 2m wide to 6m wide. There is also a Controlled
Parking Zone (CPZ) in operation for on-street parking.
24
4.4.8 Other than a raised table at the smaller junction with Beethoven Street, Dart Street
affords a free flow of traffic without constraints from Third Avenue to Fernhead Road
and this potentially leads to observed vehicle speeds, at times, that are in excess of
30mph. Further observations indicate that many vehicles travelling from Third Avenue
all the way to Fernhead Road are not immediately local. It seems to be that Dart
Street offers an attractive alternative to using Kilburn Lane or Harrow Road for west-
east traffic as these two routes are heavily congested.
Figure 4.9: Partial view of the central junction on Dart Street
4.5 Accident Context
4.5.1 The only available accident data for Dart Street shows that there were two accidents
in the last two years one between a car and pedestrian, due to car speeding, and the
other between a car and a cyclist because the cyclist was cycling on the pavement
4.5.2 Whilst this data is not enough to offer a meaningful accident baseline, the cause of
both accidents seems to be because of the current street design.
4.5.3 During the community planning and consultation events, though no formal traffic or
footfall survey was done, it was evident to the consultation team, which included civil
and highways engineers, that because of the close proximity of the primary school,
25
mini market, Sure Start Centre and health centre there were high numbers of children
on Dart Street compared to other nearby streets.
4.5.4 The lack of good quality public open space, that allows older children to play ball
games, also results in children playing on the roads (see Fig. 4.10).
Fig. 4.10: Dart Street being used to play football by local children
4.6 Funding Context
4.6.1 At the moment, Westminster City Council are funding public realm improvement
schemes but not traffic calming’ schemes that are simply designed to reduce traffic
speeds, for example using road humps, as they not seen to be as effective as they
once were and generally have less public support.
4.6.2 Each year, Westminster submits a Borough Spending Plan (BSP) to Transport for
London (TfL) to get funding for their transport related improvement programmes.
4.6.3 TfL is responsible for allocating funds to London Boroughs and sub-regional
partnerships for the implementation of transport related improvement programmes.
TfL decide which Area Based Schemes within the BSPs meet their investment criteria
and allocate funds accordingly. These schemes include Town Centres, Streets for
People and Station Access as well as Home Zones.
26
5 Previous Consultation Work
5.1 Introduction
5.1.1 The Queen’s Park Forum and London Play carried out a range of consultation events
between March and July 2006. A range of posters, letters and leaflets were used to
engage local people, children and adults, in the discussions and dialogue (See Fig.
5.1).
5.1.2 These included an excellent community survey carried out by two local residents,
Noreen O’Neill and Fiona Flaherty, who were also part of the Consultative Group for
this project.
5.1.3 A coach trip for local residents to visit the Dings Home Zone in Bristol was also
organised.
5.1.4 The findings from these previous consultation events fed into the development of this
‘Connecting Communities’ Dart Street Community Planning and Consultation Project.
5.2 Residents Survey
5.2.1 Fiona Flaherty and Noreen O’Neil set up a stall outside the shop for two weeks to
gather pedestrians’ views.
5.2.2 More than 80 of those asked said they would attend a public meeting to look at ways
of improving safety and making a more pleasant space for the community to use.
5.2.3 A poster and flyer were used to advertise the survey (see Fig. 5.1). The survey took
place in March 2006. The survey was carried out on Dart Street and at the Queen’s
Park Festival.
5.2.4 Fig.5.2-5.13 show the findings of the community survey in the presentation slide
format created by Noreen, Fiona, and Paul.
27
Fig. 5.1 Poster used to advertise the survey
Fig. 5.2 The area covered by the community survey
A Community Consultation
28
Fig. 5.3: A birds-eye view of the Sure Start Centre and Coronation Mini Market
Fig. 5.4: The residents who carried and presented the survey to the local community
Carried out by: Presented by:
Noreen Paul
Fiona
29
Fig. 5.5: How the community survey was conducted on Dart Street
Fiona & Noreen in action
Fig. 5.6: The number of residents that were consulted
114
Total number of people
30
Fig. 5.7: Age ranges of the residents that were surveyed
Age Groups - %
55 + 10
41 – 55 20
25 – 40 36
17 – 24 17
16 & under 17
Fig. 5.8: Percentage of local residents who thought traffic speed was major issue on Dart Street
% responses :
Are you concerned about traffic speed on Dart Street
Unsure 5
Not Concerned 14
1
Concerned 42
V. Concerned 39
31
Fig. 5.9: Percentage of local residents who thought traffic speed and general safety were a
major issue on Dart Street
Dart Street
Traffic Speed –
Over 80% had some concern
General Safety -
66% of people (two thirds), feel unsafe or
very unsafe
Fig. 5.10: Percentage of local residents at the Queen’s Park Festival who were concerned about
traffic speed, children’s safety and interested in Home Zones
Additional Views – from

Queen’s Park Festival
60% (18 people) who responded are not
happy with traffic speed
60% are not happy with level of safety for

children
Over 80% are interested in the idea of a

home zone
32
Fig. 5.11: Percentage of children who were concerned or very concerned about traffic speeds
on Dart Street
Traffic Speed - Ages 16 & Under
Unsure 5
Not Concerned 11
Concerned 0 37
Very
47
Concerned
0 10 20 30 40 50
%
Fig. 5.12: Percentage of local residents who thought the Dart Street Area was unsafe
How safe is the area?
Only 4 people said ‘very safe’
Almost one third (28%) said ‘quite safe’
Two thirds (66%) said ‘unsafe’

unsafe’ or ‘very
unsafe’
33
Fig. 5.13: Local residents priorities for change in the Dart Street Area
Top Priorities for Change

Others:
1. Greening Traffic calming
Local amenities
2. Play opportunities Safety/security
Seating
3. Road crossings Youth provision
Public space
4. Policing/City Recycling
Guardians Cycling routes/areas
5.3 Dings Home Zone visit
5.3.1 The visit to the Dings Home Zone was a great success and all the residents who took
part thoroughly enjoyed it.
5.3.2 Participants were asked to fill out a questionnaire on what they liked and disliked
about the Dings Home Zone and how these could be used to improve Dart Street.
5.4 Outcomes of the Survey
5.4.1 The findings of the survey were that:
5.4.2 The majority of residents who were asked were concerned about traffic speeds and
the safety of children using Dart Street.
5.4.3 The majority of residents who were asked liked the idea of a Home Zone in Dart
Street.
34
5.4.4 As a result of their survey, the Queen’s Park Forum and London Play decided
formalize the consultation and take the next step in commissioning concept designs
for a potential Dart Street Home Zone (see Fig. 5.14).
Fig. 5.14 Poster used to inform the community of the findings of the survey and the next steps
35
6 Local Children’s ‘Re-designing Dart Street’

Art Competition
6.1 Introduction
6.1.1 A3 size art competition entry forms were given to all students of Wilberforce school,
which is very close Dart Street. On these sheets children could write and draw
(Appendix 8). The drawing sheet highlighted key questions and issues that the
children could consider in relation to their neighbourhood.
6.1.2 The organisation of the Art Competition was achieved through close liaison with the
headteacher of Wilberforce Primary School. Assemblies and school notices were
used to notify pupils of the initiative and to coordinate the preparation and submission
of entries.
6.1.3 The competition was not be restricted to Wilberforce Primary School, though it was
the major focus, and entry forms were left at a number of other public spaces that
included the Beethoven Centre, the local Sure Start Centre, the Dart Street Health
Centre and the Bruckner Street Area Housing Office.
6.1.4 Prizes were donated by Peter Brett Associates. Every child who entered received a
pack of colouring pens. The six major winners received an art trolley containing a
range of drawing materials inside.
6.1.5 Over 200 children entered the competition and all the entries showed how much time,
effort and thought the children had put into producing the artwork and answering the
three questions put to them (see Fig.6.1). Of these 180 came from the pupils of
Wilberforce primary School and 20 were received from other children in neighbouring
schools.
6.1.6 The art competition entries were displayed at the Final Exhibition Day for local
residents, to see at first hand, the enthusiasm and ideas of local children and will be
placed on display at the Beethoven Centre.
6.1.7 All the comments of the children to the three question on the art competition entry
form are provided in Appendix B.
36
Fig. 6.1: Two drawings by pupils of Wilberforce School showing the improvements and enhancements he would like
37
38
6.2 What do Children like about Dart Street
6.2.1 Children liked a number of things about Dart Street. They liked it because it had a
shop, was wide and open and had nice people.
Children’s comments about what they liked about Dart Street
“I like about Dart Street that there is a Beethoven Centre, health centre and the road
is opened to go from Dart Street to any road.”
“The thing I like about Dart Street is that it has a good local shop on the street.
There are lots of buildings. There are less dogs around.”
“Dart Street has some very nice people and it is a nice neighbourhood.”
“Going to the mini market and playing with my friends.”
“I like Dart Street because it has bumps and makes the cars stop.”
“Because it’s really quiet and has lots of free space and how the road goes.”
6.3 What do Children NOT like about Dart Street
6.3.1 Children did not like the fact that cars are going too fast, there is no safe place to
cross, they did not feel safe especially at night, the litter and dog mess on the street
and the lack of places to sit and play.
Children’s comments about what they did NOT like about Dart Street
“The road is not wide for cars to park and cars to go and the cars are going too fast,
so that it is not safe for children to go by themselves and that its dangerous for
children with parents.”
“There is no place to sit or play or have fun.”
“There are too many people that gathers around and do bad stuff.”
“I don’t like the way that people throw litter on the floor instead of the bin because
there are no bins and the roads are rough.”
39
“The poo of dogs because when I go to the swimming pool I tread on it.”
“The street is not safe because in the night when you are asleep people come and
break your car.”
6.4 What One Thing would Children change in Dart Street
6.4.1 Children wanted a safer way to cross the road, somewhere for them to play,
somewhere for dogs to play, a cleaner street and litter bins, somewhere to sit and a
play space on Dart Street.
Children’s comments about what one thing they would change about Dart
Street
“The road to go wiggle so then it will slow down the cars and so it will be safer for
us children.”
“I would like to see lots of people having lots of fun with new activities and new
places to sit and rest and not having to stand in litter because every night there
could be something that turns on for an hour and clears up litter only or any other
ideas.”
“A lollipop lady.”
“Safety zebra crossing, clean streets, toilets and benches to sit on.”
“A fantastic playground and café and street art.”
“Somewhere for the dogs to play and do their mess there.”
“I do want to see the pavement very nice and wonderful.”
“I want a nice park to play in where there is no naughty boys. So I can play in the
snow when it snows and I can make a snowman.”
“More cameras and traffic lights.”
40
6.5 Consultation with the Wilberforce School Council
6.5.1 The School Council was made up of 18 children, from 5-11 years old. They were
consulted by Anna and Nanette and with the support of a teacher, Maggie. The
school council are a group of children elected by their peers to be representative of
the school as a whole.
6.5.2 Children were asked to fill in short questionnaires about their streets, then to mark on
a local map how they travel to school and where they play.
6.5.3 In groups, the children then answered questionnaires as other members of the
community, including older people, teenagers, people who work locally and parents.
This was to encourage them to think about the fact that streets are used by many
different people with different and sometimes competing needs.
6.5.4 Children were then asked to enter the drawing competition (in their own time) and
advised to consider how other groups might use the streets.
6.5.5 When asked about how they come to school and where they play they said:
• 13 children walk to school
• 12 children said that they do play in the street, compared to 6 who don’t (not
all children answered this question).
• 10 children knew which road they lived in and were able to identify that they
live locally to Wilberforce School
• 10 children marked on the map places that they play, with 6 of these being in
the actual park itself and 4 being in the street
• Traffic, parents, other adults and other children stop children from playing in
their streets in that order (with very few children saying that they are stopped
by other children)
6.5.6 When asked what children would like in their streets they said:
• Slower traffic
• Places to skate and cycle safely
• Places to sit and chat
41
• Trees, grass and flowers*
6.5.7 When asked to think about how other people in the community might feel about their
streets, the children thought that Parents, teenagers and people working locally would
be unhappy with the amount and speed of traffic, road safety and look and feel of the
area. They felt that old people wouldn’t mind the amount and speed of traffic.
6.5.8 When asked to rate which improvements each group might want to see locally, they
felt that old people would want to see all 4 things (as above*) added; that people
working locally would be more concerned to have places to sit and chat and slower
traffic; and that both parents and teenagers would like places to site and chat and
safety to skate and cycle.
6.5.9 Suggestions for improvements ‘on behalf’ of their characters were:
• Too much traffic; less traffic
• Drunk people
• A place to hang out
• A cinema
• Safety guards (they meant people like city guardians)
• Zebra crossings
• More people about
• More trees
42
7 Community Questionnaire Survey
7.1 Introduction
7.1.1 Three community researchers able to speak a range of key community languages
were employed to ensure that non-English speakers could participate, and be
represented, in the survey.
7.1.2 The survey was printed on a folded A3 card with an eye-catching front page,
background information on the Dart Street Community Planning Project and
questions appearing on the inside.
7.1.3 The community researchers covered the area door to door and talked to 200 people
about the Home Zone initiative and the questionnaire.
7.1.4 The questionnaires were also distributed to properties in all adjacent streets and left
in a prominent position at the Beethoven Centre, the Sure Start Office, the Dart Street
Health Centre, Wilberforce School and the Bruckner Street Area Housing Office.
7.1.5 In total we received 253 completed questionnaires. The three community researchers
going door-to-door provided 196 of these questionnaires. 22 came from parents of
children attending Wilberforce Primary School, 16 from the community planning day
outdoor street consultation, and 19 from the Beethoven Centre, Dart Street Health
Centre, Queen Park Housing Office and the Dart Street Sure Start Centre.
7.1.6 Of the 253 questionnaires, 20% were from White residents; 31% from Black or Black
British residents, 29% from Asian or Asian British residents; 6% from Mixed residents
and 13% from Chinese and other ethnic group residents.
7.1.7 The findings in this chapter focus on the robust findings of the questionnaire survey
where residents have agreed or disagreed strongly as they are likely to represent
committed views and thinking on the issues that were raised by the questionnaire.
7.1.8 Copies of the English, Bengali and Arabic versions of the questionnaire are provided
in Appendix C.
7.1.9 Detailed tables and graphs of the major themes of the questionnaire are provided in
Appendix D.
43
7.1.10 The comments that adult residents made to the three questions below are provided in
Appendix E:
• What one change would you make in the Dart Street Area?
• What one change would you make on Dart Street itself?
• Do you think a Dart Street Home Zone would have positive benefits for the
local community?
7.2 Local Environment and Greenspace
7.2.1 48% of residents thought that the local environment and greenspace needed
improvement compared to 48% thinking it was either currently okay or very good
(See Graph 1).In terms of age groups, the age groups 25-34 and 45-54 years overall
judged the local environment and greenspace to need improvement while the 18-24
and 35-44 years overall felt that the local environment and greenspace were currently
okay.
7.2.2 In terms of gender, overall women judged the local environment and greenspace to
need improvement compared to men who judged it to be currently okay.
7.2.3 In terms of length of residence in the Dart Street Area, those who had lived for 6
years or more judged the local environment and greenspace to need improvement
compared to those who had been living in the area for 5 years or less.
7.2.4 In terms of ethnic background, in general, those from a White or Black background
judged the local environment and greenspace to need improvement compared to
those from an Asian background.
Residents comments on local environment and greenspace
“Need more greenspace”
“The streets are very grey, no greenery around.”
“Not enough! Only teenagers with scary dogs enjoy spaces. It became to dangerous,
dogs are fighting and the spaces are dirty (dog droppings every where).”
“There is only a small park for the big area.”
44
Fig. 7.1: Participating residents views of the Dart Street Area as it currently is
80% Currently very

good
70%
Currently OK
60%
50% Needs more

improvement
40%
Not sure
30%
Not completed
20%
10%
0%
Local Playspace for Culture & leisure Shop & other Public transport Neighbourhood Air pollution Sense of
environment & children facilities retail amenities security & safety community
greenspace
The results of the questionnaire survey revealed that the local aspects of greatest concern to the residents, in order of priority, were: playspace
for children, local environment & greenspace and neighbourhood security and safety (the latter two being of equal concern). Playspace for
children was the only category in which ‘needs more improvement’ outweighed ‘currently very good’ and ‘currently ok.’
45
7.3 Play Space for Children
7.3.1 68% of residents thought that play space for children needed improvement compared
to 27% thinking it was either currently okay or very good.
7.3.2 In terms of age groups, there was a majority in all the age groups who judged play
space for children to need improvement.
7.3.3 In terms of gender, both women and men overall judged play space for children to
need improvement.
7.3.4 In terms of length of residence in the Dart Street Area, all length of residence groups
judged play space for children as needing improvement.
7.3.5 In terms of ethnic background, the main and the sub-groups all judged play space for
children as needing improvement.
Resident’s comments on play space for children
“What is available is not enough to go around all the children in the Estate.
Dominated by certain groups.”
“Queen’s Park Gardens is often misused by dog owners despite the dog-run
provided.”
“ Need more variety for different age groups.”
“My daughter plays in the car park.”
“Kids play on the street or front of the house.”
7.4 Culture and Leisure Facilities
7.4.1 63% of residents thought that culture and leisure facilities in the area were either
currently okay or very good with 26% thinking they needed improvement.
7.4.2 In terms of age groups, there was a majority in all the age groups who judged that
culture and leisure facilities in the area were currently okay.
46
7.4.3 In terms of gender, both women and men overall judged culture and leisure facilities
as currently okay.
judged culture and leisure facilities as currently okay.
7.4.5 In terms of ethnic background, the main and the sub-groups all judged culture and
leisure facilities as currently okay.
Resident’s comments on culture and leisure facilities
“Beethoven Centre is quite good.”
“Library facilities at Queen’s Park good. Jubilee Centre and Moberly Centre very
good and cheap.”
“More interactive sessions/groups for all cultures.”
“Leisure facilities are fine, don’t know of any culture.”
7.5 Shops and Other Retail Amenities
7.5.1 63% of residents thought that shops and other retail amenities in the area were either
currently okay or very good with 36% thinking they needed improvement.
7.5.2 In terms of age groups, only those in age group 45-54 years, overall, judged that
shops and retail amenities needed improvement.
7.5.3 In terms of gender, both women and men overall judged shops and other retail
amenities as currently okay.
7.5.4 In terms of length of residence in the Dart Street Area, only those having lived in Dart
Street for less than a year, overall judged that shops and retail amenities needed
improvement.
7.5.5 In terms of ethnic background, the Asian-Other overall judged that shops and retail
amenities needed improvement.
47
Resident’s comments on shops and other retail amenities
“The Dart Street shop is good. Harrow Road is nearby for other shops.”
“Need cash points and more shops, café would be nice.”
“One shop, too expensive.”
“They deliver to me free of charge.”
“Convenient and cheap.”
7.6 Public Transport
7.6.1 73% of residents thought that public transport in the area were either currently okay
or very good with 23% thinking it needed improvement.
public transport in the area was currently okay.
7.6.3 In terms of gender, both women and men judged public transport as currently okay.
judged public transport as currently okay.
7.6.5 In terms of ethnic background, the main and the sub-groups all judged public
transport as currently okay.
Resident’s comments on public transport
“Bus and tube nearby.”
“Only the No 18 bus runs along the Harrow Road. Services are often late and
overcrowded.”
“Near and quick.”
“The 187 is not frequent enough. You could wait at the bus stop for 1 hour and no
bus.”
48
7.7 Neighbourhood Safety and Security
7.7.1 48% of residents thought that neighbourhood safety and security in the area were
either currently okay or very good with 47% thinking they needed improvement.
7.7.2 In terms of age groups, only those aged 18-24 years overall judged that
neighbourhood safety and security was currently okay or very good.
7.7.3 In terms of gender, women overall judged neighbourhood safety and security as in
need of improvement compared to men overall who judged that it was currently okay.
7.7.4 In terms of length of residence in the Dart Street Area, only those who had lived in the
area for between 1-5 years judged that neighbourhood safety and security were
currently okay.
7.7.5 In terms of ethnic background, only the Asian-Bangladeshi and Black-Other groups
judged that neighbourhood safety and security were currently okay.
Resident’s comments on neighbourhood safety and security
“Wife got mugged and there have been shootings.”
“A lot of children hanging around.”
“Police took a long time after being called.”
“No good safety measures around here.”
“It has been improved.”
“Everyone looks out for each other”
7.8 Air Pollution
7.8.1 61% of residents thought that air quality in the area were either currently okay or very
good with 23% thinking they needed improvement.
7.8.2 In terms of age groups, there was a majority in all the age groups who judged that air
quality in the area was currently okay.
49
7.8.3 In terms of gender, both women and men judged that air quality in the area was
currently okay.
7.8.4 In terms of length of residence in the Dart Street Area, only those having lived in the
area less than 1 year judged that air quality was in need of improvement.
7.8.5 In terms of ethnic background, only White-Other and Mixed-White and Caribbean
groups judged that air quality was in need of improvement.
Resident’s comments on air pollution
“I think its good considering we live in London.”
“No buses and lorries pass by.”
“But it’s the same everywhere (a lot of cars).”
“Too many cars, not enough trees.”
7.9 Sense of Community
7.9.1 70% of residents thought that the sense of community in the area was either currently
okay or very good with 22% thinking it needed improvement.
sense of community in the area was currently okay.
7.9.3 In terms of gender, the majority of both women and men judged that sense of
community in the area was currently okay.
judged that sense of community in the area was currently okay.
7.9.5 In terms of ethnic background, only the White-Other group judged that sense of
community in the area needed improvement.
Resident’s comments on sense of community
“Lovely community.”
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“People are friendly.”
“Multicultural.”
“Not very friendly, unless you’ve been here for long.”
“Not strong community.”
7.10 What One Thing would you Change in the Dart Street Area
7.10.1 On this question, residents made comments and seven key inter-related themes
emerged from those residents who responded to this question. These were, in order
of frequency: cleaner streets; more security and lighting; road safety; more play areas
and facilities; more friendly neighbours and stronger community; more greenspace
and more shops (see Appendix E for all the comments).
7.10.2 Cleaner streets: The responses focused on the dirtiness of local streets, in particular
the amount of dog mess on pavements, and the need for more and better cleaning.
7.10.3 More security and lighting: The responses focused on the need to make the streets
safer especially at night with more city guardians/wardens, more patrols and better
street lighting. There was also some concern about aggressive dogs in the area and
groups of children on the street and in the blocks of flats.
7.10.4 Road safety: The responses focused on the need to make the road safer by reducing
traffic speed, stopping teenagers riding mopeds and having a zebra crossing.
7.10.5 Play areas and facilities: The responses focused on the need for more and safer play
spaces, play facilities and activities for children of all ages (young children and
teenagers).
7.10.6 Community cohesion: The responses focused on the need to build a stronger
community and have more interaction with neighbours.
7.10.7 Greenspace: The responses focused on the need for more and safer greenspace for
children and adults, the need for more trees and flowers n hanging baskets.
7.10.8 Shops: The responses focused on the need for more shops, in particular a café in the
area, and for these shops to be open longer in the evenings.
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Resident’s comments on what one thing they would change in the Dart Street
Area
“Less dog shit! Dart Street needs to look visually more inviting, a good café would
be good, more trees and plants.”
“Better lighting and wardens at night.”
“More control and amenities for the younger generation. Somewhere for the
teenagers, sports, no gameboy and slot machines.”
“The cars to go slow so it would safe.”
“Friendly residents that help each other.”
“People to be happy with each others culture and backgrounds.“
Specific issues relating to Dart Street
7.11 Road Safety for Children
7.11.1 59% of residents were very worried about the road safety of children on Dart Street
compared to 7% who were not worried (See Table 2).
7.11.2 In terms of age groups, there was a majority in all the age groups who were very
worried about road safety of children on Dart Street.
7.11.3 In terms of gender, the majority of women were very worried about road safety of
children on Dart Street though the proportion of men that were very worried was
slightly less than those who were a little worried.
were very worried about road safety of children on Dart Street.
7.11.5 In terms of ethnic background, all the main groups and the majority of the sub groups
were very worried about road safety of children on Dart Street. Only the White-Irish
and the Mixed-White and Black Caribbean had higher proportions of residents who
were a little worried .
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Fig. 7.2: Participating residents views of the Dart Street Area
70%
60%
50% Not worried

A little worried
40%
Very worried
30%
Not sure
20% Not completed
10%
0%
Road safety for children Road safety for adults Speed of traffic Amount of traffic Illegal parking
Road safety for children and speed of traffic were of greatest concern to those residents surveyed with the highest responses for very worried,
and less than 15% of residents stated they were not worried, compared to more than 35% for all other categories, demonstrating greater
consensus over these issues.
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Resident’s comments on road safety for children
“Dart Street is particularly dangerous. The traffic is too fast. People park
inconsiderately and illegally. You never see traffic wardens.”
“Too much speeding.”
“Children not looking when crossing the roads.”
“Children run after the ball in the road.”
7.12 Speed of Traffic
7.12.1 48% of residents were very worried about the speed of traffic on Dart Street
compared to 13% who were not worried.
7.12.2 In terms of age groups, the majority in all the age groups were very worried about
speed of traffic on Dart Street.
7.12.3 In terms of gender, the majority of women were very worried about speed of traffic on
Dart Street compared to the majority of men who were little worried.
7.12.4 In terms of length of residence in the Dart Street Area, all the length of residence
groups had a majority of residents who were very worried about speed of traffic on
Dart Street.
7.12.5 In terms of ethnic background, all the groups were either very worried or a little
worried about speed of traffic on Dart Street.
Resident’s comments on speed of traffic
“Cars often speed along Dart Street. It needs speed bumps urgently.”
“The hill makes the cars go fast.”
“Young inexperienced drivers go to fast.”
“Cars drive fast late at night.”
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7.13 Amount of Traffic
7.13.1 36% of residents were not worried about amount of traffic on Dart Street compared to
19% who were very worried.
7.13.2 In terms of age groups, the highest proportion of residents not worried about road
safety of adults on Dart Street were in the 18-24 years and the 25-34 years age
groups. Though the majority in all age groups were either very worried or a little
worried about the amount of traffic on Dart Street.
7.13.3 In terms of gender, there was a high proportion of men who were not worried about
the amount of traffic on Dart Street than women though overall the majority of women
and men were either very worried or a little worried.
7.13.4 In terms of length of residence in the Dart Street Area, only those having lived more
than 20 years had the highest proportion of residents who were not worried about the
amount of traffic on Dart Street.
7.13.5 In terms of ethnic background, only the Black-African, Asian-Bangladeshi and Mixed-
White and Black Caribbean groups had the highest proportion of residents who were
not worried about the amount of traffic on Dart Street.
Resident’s comments on amount of traffic
“I am concerned about possible increases due to the nearby congestion zone.”
“Its ok.”
“Because public transport has failed.”
7.14 Illegal Parking
7.14.1 42% of residents were not worried about illegal parking on Dart Street compared to
12% who were very worried.
7.14.2 In terms of age groups, the highest proportion of residents who were not worried
about illegal parking on Dart Street were in the 18-24 years, 25-34 years and 45-54
years age groups.
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7.14.3 In terms of gender, the majority of both women and men were not worried about
illegal parking on Dart Street.
7.14.4 In terms of length of residence in the Dart Street Area, only those having lived 11-20
years and more than 20 years had the highest proportion of residents who were not
worried about the road safety of adults on Dart Street.
7.14.5 In terms of ethnic background, all the ethnic groups had a high proportion of residents
who were not worried about illegal parking on Dart Street.
Resident’s comments on illegal parking
“I have seen a number of near accidents involving young children because it is

difficult to cross the road due to speeding and illegal parking.”
“Not enough parking.”
7.15 Meet with and Talk to Friends on Dart Street
7.15.1 76% of residents either sometimes or often met with and talked to friends on Dart
Streets compared to 19% who never did.
7.15.2 In terms of age groups, the highest proportion of residents who never met with and
talked to friends on Dart Streets were in the 18-24 years age group.
7.15.3 In terms of gender, women met with and talk to friends on Dart Street more often than
men.
7.15.4 In terms of length of residence in the Dart Street Area, only those having lived less
than one year had the highest proportion of residents never having met with and
talked to friends on Dart Street.
7.15.5 In terms of ethnic background, all the ethnic groups had a majority of people who had
sometimes or often met with an talked to friends on Dart Street.
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7.16 Could Dart Street be a Better Community Meeting Space
7.16.1 77% of residents have either sometimes or often considered that Dart Street could be
a better community meeting space compared to 2% who had never considered this.
7.16.2 In terms of age groups, all the age groups had either sometimes or often considered
that Dart Street could be a better community meeting space with those 35 years and
over having a majority of residents who had considered this often.
7.16.3 In terms of gender, both men and women have either sometimes or often considered
that Dart Street could be a better community meeting space.
have either sometimes or often considered that Dart Street could be a better
community meeting space.
7.16.5 In terms of ethnic background, all the ethnic groups have either sometimes or often
considered that Dart Street could be a better community meeting space.
7.17 What One Change would you make in Dart Street itself
7.17.1 On this question, residents made comments and seven inter-related themes that
emerged were the same ones as those for the Dart Street Area. These were: cleaner
streets; more security and lighting; road safety; more play areas and facilities; more
friendly neighbours and stronger community; more greenspace and more shops (see
Appendix E for all the comments).
Resident’s comments on what one change they would make to Dart Street itself
“Security, has too many ‘drug dealers’ etc.”
“A lollipop lady.”
“There is always room for improvement. Perhaps a library with opportunities to use
Google or other web search for educational purposes and a basketball court for
children and teenagers to practise their skills and unwind in a positive way .”
“Shopping centre.”
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“Lighting in the evening could be improved.”
“Bus stop on Dart Street.”
“Mature trees planted. More rubbish bins. Beethoven Centre publicised more.”
“Cars should travel slower on Dart Street.”
“Going down the street, walk with children going to school, walking away with
children, I want to more safety. Or coming to the shop or walking at evening I
would like to feel safe.”
“Cleaner street.”
“More CCTV.”
7.18 Would a Dart Street Home Zone have Positive Benefits for the Local Community
7.18.1 64% of residents strongly agree and 17% slightly agree that a Dart Street Home Zone
would have positive benefits for the local community compared with 1% who disagree
strongly and 3% who disagree slightly (see Appendix E for all the comments).
7.18.2 In terms of age groups, a majority of all the age groups strongly agree that a Dart
street Home Zone would have positive benefits for the local community.
7.18.3 In terms of gender, a majority of both men and women strongly agree that a Dart
Street Home Zone would have positive benefits for the local community.
7.18.4 In terms of length of residence in the Dart Street Area, a majority of all length of
residence groups strongly agree that a Dart Street Home Zone would have positive
benefits for the local community.
7.18.5 In terms of ethnic background, all the ethnic groups strongly agree that a Dart Street
Home Zone would have positive benefits for the local community.
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Resident’s comments on how a Dart Street Home Zone would have benefits for
the community
“I believe that we all perform better when we are comfortable with our surroundings.
Our young society needs encouragements and opportunities to achieve in a relaxed
atmosphere.”
“More friendly, attractive.”
“Nothing ever happens, it’s always talk.”
“I think the cars would still go fast and that it would still be unsafe to cross the
road.”
“It could start making groups of people e.g. gang.”
7.19 Summary Questionnaire Survey Findings
7.19.1 A majority of residents who responded to the questionnaire, 68%, felt that children’s
playspace in the area needed to be improved.
7.19.2 A majority of residents, 59%, were worried about the road safety of children on Dart
Street.
7.19.3 A majority of residents, 48%, were worried about the speed of traffic on Dart Street.
7.19.4 A majority of residents, 76%, either sometimes or often meet and talk with friends on
Dart Street.
7.19.5 A majority of residents, 77%, felt that Dart Street could be improved further as a
community meeting space.
7.19.6 A majority of residents, 64%, strongly agreed that a Dart Street Home Zone would
have positive benefits for the local community.
7.19.7 There was a roughly 50:50 split between those residents who felt the local
environment and greenspace needed improvement and those who thought it was
okay or very good.
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7.19.8 There was a roughly 50:50 split between those residents who felt that neighbourhood
safety and security needed improvement and those who felt that it was okay or very
good.
7.19.9 In terms of the comments made by residents to the questions, residents had seven
key inter-related concerns in the Dart Street Area. These were, in order of the highest
number of comments on an issue: cleaner streets; more security and lighting; road
safety; more play areas and facilities; more friendly neighbours and stronger
community; more greenspace and more shops.
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8 Community Planning Day
8.1 Introduction
8.1.1 The Community Planning Day took the form of an outdoor street event situated on
Dart Street opposite the Sure Start offices and the Coronation Mini Market.
8.1.2 The event took place on a Saturday in order to gain the largest attendance. Two large
trestle tables were erected on which a laminated map of the existing Dart Street was
laid.
8.1.3 There were four facilitators on the day, two male and two female, from a range of
backgrounds and ages.
8.2 Activities on the Day
8.2.1 Residents were invited to draw on the laminated maps with whiteboard marker pens
to show how Dart Street could look and what they wanted on it.
8.2.2 Highway designers and community consultation facilitators were present to explain to
residents the concept of a Home Zone and to encourage discussion and debate
among residents and the consultation team. Models of cars, planters and other street
features were on hand to facilitate the process of visualizing the possibilities and
constraints to improve and enhance Dart Street.
8.2.3 There were a range of posters on display that illustrated examples and elements of
successful Home Zone in other areas. These focused on key elements of streets e.g.
road surface materials, street furniture, public art and greenery to help people think
about what other areas have done.
8.2.4 On the Community Planning Day, the laminated map showed the existing layout of
Dart Street (see Fig. 6.3). Cut out models of the existing buildings along Dart Street
were placed on the laminated table-top plan to add reference points. One of Peter
Brett Associates’ highway designers was present to view first hand the aspirations
and concerns of local residents.
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Fig. 8.1: Community Planning Day Poster Displayed in Dart Street and the surrounding area
Fig. 8.2: An information poster used on the day
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8.2.5 On the day a Dr Bike workshop was run and a number of local residents, adults and
children, had their bikes repaired. A Sustainable Travel Advisor, from Westminster
Council, advised people about different travel options and also gave out sustainable
goodies including free pens, a free bag, free low energy light bulbs and fluorescent
arm bands for safe walking and cycling at in the evenings. There was also a
representative of Westminster Sports Unit to encourage residents to become more
physically active.
8.2.6 Street Party activities were also organised to attract children and their parents.
These included two street circus performers, free blown-up balloons and free goodie
bags with fruit juice, a packet of crisps and some sweets.
Figure 8.3: Street circus performer showing and teaching children how to juggle
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8.3 Summary Community Planning Day Findings
8.3.1 Several children and one or two adults mentioned road near miss accidents on Dart
Street. Many children were saying “my cousin/brother/friend...”. One story in particular
involved a group of boys playing football in the road, a female motorist pulling out of
one of the surrounding roads and nearly hitting them. She subsequently told them
she would pester the local council to provide them with play spaces that were safe
and out of the way of motorists.
8.3.2 A number of residents spoke of the difficulty of turning onto Dart Street particularly on
the road which passes the Coronation Mini Market and Housing Association Centre
and the poor visibility at junctions. The main culprit was identified as the delivery and
work vans in the area, who were perceived to be non-residents. Residents favoured
not allowing the vans (non-residents) to park there.
8.3.3 There was a tendency for mopeds/motorbikes to 'race' along the street, particular
reference was made to the summer months. Traffic calming measures (non-specific)
were suggested.
8.3.4 When drawing on the laminated maps, several children drew traffic calming measures
such as roundabouts, pedestrian crossings and traffic lights. These were very popular
suggestion to combat the difficulties of visibility and traffic flow. As well as zebra
crossings - in combination with the above to provide a designated crossing point.
8.3.5 Children said they'd like to be able to park their bikes in a bike rack on Dart Street,
outside the Mini Market, etc. They also suggested having a bike shed or locatable
storage area on the street. It is unclear whether this was because they were living in
the flats and did not have space to store them at home.
8.3.6 One woman said she thought educating the residents was key to the success of any
new initiatives or measures in the area. If there was a campaign to show local people,
especially children, what facilities are available to them, and how to use them
responsibly and respectfully, they would be far more long-lasting and successful.
8.3.7 One of the first young mums who passed our stall said she's lived here all her life and
thought the area had improved a lot already. She thought though that some local
people spoilt the efforts to continue improving the area by their behaviour.
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8.3.8 A young women said she felt very unsafe on her own at night. She mentioned street
lighting. She also managed to convey that the biggest issue for her was security and
personal safety. She also mentioned that there was a lack of a sense of community
8.3.9 More and better playspace for children was a major concern. One little girl said
Queens Park was too far to walk to on your own if you're little. Some of the boys told
us that the green space just off of Dart Street has a 'no ball games' sign so they
cannot play football there. Some children also wanted play facilities like an
amusement park.
8.3.10 One boy mentioned an area where one can buy part of a wall to do graffiti art work
on. He said this was popular.
8.3.11 One woman resident thought said she knew about Home Zones and thought they
were a big mistake. She believed creating community areas where people can
congregate encourages anti-social behaviour. She thought that certain cultural
groups of residents would never mix regardless of opportunities to do so. Benches
which are inoffensive (and useful for older residents) during the day, have potential to
be threatening after dark (places where youths can smoke/drink/take drugs/make lots
of noise). She mentioned that a pitch specifically for football and other games used to
be accessible on Dart Street but was built upon and now children don’t have anything
else similar. She's been a resident for 30 years and has seen certain things be
implemented, abused or damaged, and then removed.
8.3.12 Dog poo and general litter were also issues raised frequently. Apparently there is not
a 'poop and scoop' culture in the area and dog poo on the pavements is a big issue.
Solutions suggested were a public awareness campaign to educate people and
provision of bins.
8.3.13 A few older residents said that there was a problem with older children hanging
around the streets and in stairwells at night, smoking, drinking etc (general anti-social
behaviour) there was a concern that any redevelopment in the area would be
misused in this way as well. There was a perception that these were children coming
from outside the area rather than the local children. A desire to remove these
children was the only 'solution,' individual attempts to request they leave had failed.
8.3.14 Safety talks and a uniform for children was a suggestion from the children
themselves. That there should be information on how to cross roads safely and
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perhaps some kind of 'uniform' so that children can easily be identified/are visible.
Presumably something like reflective band or jacket schemes.
8.3.15 Park benches for the elderly was suggested by the children.
8.3.16 Art work/graffiti - public art work set in the floor, encouraging traffic/public safety (a
suggestion made by a child who had visited the Bristol Home Zone). Similarly some
kind of display space which is set aside for graffiti.
8.3.17 Dart Street not the right location – one resident responded quite negatively to the idea
of redesigning Dart Street. He said that the real problems were on the street behind
(towards the housing offices) and that we were only trying to change ‘what people
could see’. He seemed to be concerned about the anti-social behaviour that occurs at
night.
8.3.18 One woman suggested moving the phone box to the pavement where the Mini
Market and Surestart Centre were as in the evening and at night the current phone
box was pretty isolated.
8.3.19 A number of residents wanted more greenery particularly more mature trees, plants
and flowers.
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Fig. 8.4: Local children getting involved in generating ides for redesigning Dart Street
Fig. 8.5: Local father discussing his issues concerning Dart Street
67
Figure 8.6: Laminated map of the existing Dart Street layout used to generate re-design ideas from local children and adults
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9 Final Exhibition Day
9.1 Introduction
9.1.1 Following the Community Planning Day, Peter Brett Associates highway designers
developed two concept layout options for a potential Dart Street Home Zone.
9.1.2 These options incorporated as many of the ideas that residents had described to the
consultation team during the Community Planning Day and the findings from the
Community Questionnaire and Local Children’s Art Competition.
9.1.3 These two options were presented on the day as two laminated concept design
options for Dart Streets.
9.1.4 Again posters around Dart Street and the surrounding area were used to advertise
the event.
Figure 9.1: Final Exhibition Day poster
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9.2 Draft Concept Design Options for a Dart Street Home Zone
9.2.1 Two design options, Options A and B, were developed for Dart Street.
9.2.2 Option A narrows the junction at Beethoven Street and Bravington Road These are
to be the extent of the Home Zone with relevant signing.
9.2.3 Parking is shown opposite the shop (3 bays) and Sure Start Centre in chevron
pattern. On the eastern section of Dart Street there are 16 bays with varied
configuration of chevron and parallel. There are a total of 19 parking bays on both
sides of Dart Street and incorporates a loading bay outside the mini market.
9.2.4 The footway is widened extensively adjacent to the Shop and Sure Start Centre,
adjacent to the telephone call box and substantially widened at the junction of
Dowland Street and Bruckner Street to reduce the road space and incorporating tight
radius bends to slow turning traffic.
9.2.5 Safe crossing places were suggested as being mnext to the footway from Naylor
House over to the shop and adjacent to the telephone call box. Other locations were
indicated as being on the junctions with Dowland Street and Bruckner Street. The
narrowings at either end were also places to cross Dart Street safely.
9.2.6 Option B also has narrowings at Beethoven Street and Bravington Road.
9.2.7 Parking was shown as being 6 spaces for the shop and Sure Start Centre with 14
spaces along the eastern end of Dart Street . Various configurations were shown for
parking patterns as either chevron or parallel. There are 20 parking bays generally on
both sides of Dart Street.
9.2.8 More horizontal deflections were incorporated into this option with agreater horizontal
shift at the junction with Dowland Street and Bruckner Street to break the linearity of
the view along Dart Street.
9.2.9 As Option A, footways have been widened adjacent to the shop and telephone call
box .
9.2.10 Safe crossing places were also identified as being at the road narrowing both ends of
the scheme, adjacent to Naylor House, the telephone call box and the revised
junction at Dowland Street and Bruckner Street.
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Fig. 9.1: Draft Concept Design for a Draft Street Home Zone Option A
Fig. 9.2: Draft Concept Design for a Draft Street Home Zone Option B
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9.2.11 An indication of possible planting was shown on both Options.
9.2.12 A broad brush assessment of the carriageway area versus footway area shows a
‘reclaim’ of approximately 37% (400m2) to footway use.
9.3 Activities on the Day
9.3.1 On the final consultation day, the two table-top design options demonstrated
achievable schemes that could be built on Dart Street. The form of the designs
addressed the aspirations and comments from the questionnaire survey and first
consultation (Community Planning) Day. Neither of the layouts was presented as a
finished scheme; rather they were options that could be filled in by community
members.
9.3.2 Residents were invited to use whiteboard markers to highlight their preference for one
or other of the concept design as well as to highlight issues and further changes they
wanted on the design options. The large scale laminated plans could be drawn on by
local residents just as on the Community Planning Day. Residents were also asked
to state a preference between the two conceptual design options.
Fig. 9.3: Queen’s Park Forum, London Play and the PBA team discuss the design options with
local residents
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9.3.3 There was no street entertainment at the Final Exhibition Day. The second public
event was more focused at clarifying the reality of what could be achieved in Dart
Street whilst still meeting technical and transportation standards.
9.3.4 In general, the concept options were received favourably. Facilitators recorded the
preferred scheme from all visitors to the exhibition stand. Option B was preferred by
the majority and will form the basis of a submission to Westminster.
9.3.5 It was evident that having a proposed road scheme to look at triggered more
comment and contribution from community members than the blank road layout that
was tabled on the first consultation day. When a road scheme could be visualized,
the feedback was more relevant and forthcoming.
Fig. 9.4: Local resident filling out a questionnaire
9.4 Summary Final Exhibition Day Findings
9.4.1 Residents liked elements of both designs though of the residents who commented
Option B received more votes than Option A.
9.4.2 Overall, there was general agreement that a merging of the two options, where
possible, would create the best concept design for a potential Dart Street Home
Zone.
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10 Community Newsletters
10.1 Introduction
10.1.1 The best way of communicating with local people was at the Community Planning
and Final Exhibition Days and in informal conversations on Dart Street and at the
Beethoven Centre.
10.1.2 However, to ensure that as many residents were aware of the project and had the
opportunity to become involved we produced two newsletters.
10.1.3 These were distributed by Queen’s Park Forum and London Play in a variety of
locations and door to door.
10.2 First Newsletter
10.2.1 The first newsletter was a general introduction to London Play and its work in Queens
Park, to include key contact details together with an outline description of the Home
Zone initiative and notice of the forthcoming Community Planning Day (see Fig.10.1).
10.3 Second Newsletter
10.3.1 The second newsletter gave headline details of the findings of the community
planning and consultation and the outline conceptual design.
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Fig. 10.1: First newsletter letting local people know about the Dart Street Community Planning and Consultation Project
75
Fig. 10.2: Second headline details of the findings of the community planning and consultation and the outline conceptual design
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11 Liaison with Key Professional Stakeholders
11.1 Introduction
11.1.1 The consultant team liaised with key transport, environment and health stakeholders
from the Highways Agency, Westminster Council, Westminster PCT and the
emergency services. These meetings and discussions took place between January
and March 2007. Meetings were also held with the Sure Start Centre Manager, the
Mini Market Manager and the Health Centre Manager.
11.1.2 They were also informed of the community planning project and were also invited to
the community planning and final exhibition days.
11.2 Westminster Council
11.2.1 A meeting was held with Westminster Council’s Highways Department. The meeting
was to inform and engage with the Council on the proposed community planning and
consultation project and gauge the Councils perspective on a potential Dart Street
Home Zones. The consultant team helped to draft up a Briefing Note for the members
of Westminster City Council (see Appendix F).
11.2.2 We were informed that there was a cessation in support for traffic calming schemes.
11.2.3 PBA also presented the Concept Design to Westminster Council’s Street
Improvement Review Group (SIRG) in June 2007. This is one of the early vetting
stages in Westminster Council’s approval process in the Design and Implementation
of Highway Projects Associated with Development.
11.2.4 The SIRG were supportive of the community planning and consultation project and, in
principal, to improving streets in line with residents views including through a potential
Home Zone. The proposal, does not at the moment, conflict with other areas of
established work that Westminster is doing. However, Westminster would need to do
their own consultation and funding would need to be considered as the TfL funding
programmes can change. Given the costs of possibly half a million £500,000 they
would need to consider the opportunity costs (what else they could do with this kind
of money).
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11.2.5 However, the SIRG, had a number of concerns:
11.2.6 What the true depth of support there was in the local community for the Home Zone
proposal was actually likely to be if this proposal went ahead i.e. they were concerned
that given their experience of the area that if further work was undertaken and the
project was likely to go ahead you would find many residents changing their minds
and saying no they did not want it. This is an issue because changes were made in
the past after consultation with residents on changing the streets in the area, e.g.
taking out seating etc because of residents concerns about young people in the
streets, and this project is reporting that residents would now like seats, etc.
11.2.7 SIRG are unlikely to support explicit 20mph zones. They do not routinely support
traffic calming because of the potential impact on other streets i.e. traffic is displaced
rather than dealt with so you are moving the problem from one area to another and
compared to say Kilburn Lane the traffic problems are minor to moderate on Dart
Street. Westminster judge Home Zones as essentially traffic calming schemes. They
also don't support additional/too much signage linked to this e.g. speed signs, maybe
even Home Zone signs etc.
11.2.8 SIRG also felt there was little connectivity between what was being proposed for Dart
Street between the School, Health Centre, Queen’s Park Gardens and the Jubilee
Sports Centre. They considered that a scheme looking at Safer Routes/Safer
Connections between key amenities was more relevant for children and would better
take account of the wider area in relation to, for example, traffic impacts.
11.2.9 SIRG also felt that any proposed Home Zone would needs strong support and
backing from the Queen’s Park Local Area Renewal Partnership (LARP) as well as
Queen’s Park Forum. This would need to an integral part of their work programmes.
11.2.10 In terms of the conceptual design: a) entry treatments okay b) kerbs preferred
to being flush for DDA reasons c) the scheme needed to be DDA (Disability
Discrimination Act) Compliant i.e. disability access needs to be built in, d) the
sustainability of the planting e.g. planters in terms of watering and viability of the
plants e) street materials and furniture will need to follow the 'Westminster Way'
design guide.
11.2.11 Finally, SIRG would classify this as an 'Area Based Scheme' in terms of TfL
funding to support Westminster's own Borough Spending Plan allocation.
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11.3 Sure Start Centre
11.3.1 The Sure Start Centre Manager was supportive of the community planning and
consultation project and the potential for a Home Zone in Dart Street. However, she
did have concerns as currently there was significant noise and disruption outside the
Centre and a potential Dart Street Home Zone could make this worse especially if
benches or other amenities were placed directly opposite the Centre.
11.4 Coronation Street Mini Market
11.4.1 The owner-manager of the Mini market was supportive of the community planning
and consultation project and the potential for a Home Zone to be created in Dart
Street. His key concern was having a loading bay facility adjacent to ensure that
deliveries to the shop could be carried out quickly and easily.
11.5 Emergency Services
11.5.1 Discussions were held with the Police, Ambulance and Fire Service to inform them of
the community planning and consultation project and to get there feedback on the
ideas and issues in relation to potential Dart Street Home Zone and access by
emergency vehicles. Their advice on the re-design of Dart Street was taken into
account in the development of the conceptual designs
11.6 Summary Professional Stakeholder Discussion Findings
11.6.1 All the agencies were supportive of the community planning and consultation project.
However, all of them raised issues which will need to be addressed in the next stage
of the project should funding become available to produce detailed designs. This
stage would also require further consultation.
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12 Residents Design Advisory Group
12.1 Introduction
12.1.1 A stated earlier, it was decided by the CPCSG that creating a Residents Design
Advisory Group (RDAG) within the timescales of this project was not feasible and that
therefore the project would collect contact details of local residents interested in
becoming more involved in the next phase as an when funding became available to
develop detailed designs for improving Dart Street.
12.1.2 Therefore through the questionnaire survey, the community planning and the final
exhibition days the consultant team gathered names and addresses of residents
interested in knowing more and getting more involved.
12.2 Identifying and Recruiting Potential Members
12.2.1 During the course of the community planning and consultation activities 118 local
residents gave their contact details and said yes to wanting to know more about the
Dart Street Home Zone and being further involved in supporting any potential
improvement of Dart Street.
12.3 Summary RDAG Findings
12.3.1 There is a lot of interest from local residents in supporting and actively helping to
improve the Dart Street Area.
12.3.2 Given the number of residents who expressed an interest it will be important to
develop a range of communication channels alongside regular meetings. These could
include a Dart Street Home Zone website, email, letters and events at the Beethoven
Centre.
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13 Final Concept Design
13.1 Introduction
13.1.1 After the Community Planning Day, two design options were prepared for the Final
Exhibition Day.
13.1.2 These options took into account the findings of the children’s art competition, the
questionnaire survey, the Community Planning day and the professional stakeholders
that the consultant team contacted.
13.1.3 Taking the community’s comments and the residents ‘votes’ on the two options into
consideration, the final outline concept design has been developed and is shown In
Fig. 13.1 and Appendix G.
13.2 Design Guidance
13.2.1 The Manual for Streets is the national guidance on street design as opposed to urban
road design which, in this context of this report, is deemed non-residential. It was
published in March 2007 and emphasises the importance of the pedestrians and
being able to walk to key services amenities much more than its predecessor,
Design Bulletin 32.
13.2.2 The Joint Committee on Mobility of Blind and Partially Sighted People (JCMBPS)
published a policy statement on Shared Space in the Public Realm.
13.2.3 Westminster Council publish a technical design guide for street improvement works
called The Westminster Way. This is the primary source of design guidance for
schemes within Westminster. The detailed design of Dart Street will follow this
guidance in terms of the palette of materials and street furniture.
13.2.4 Westminster Council also publishes their Design and Implementation of Highway
Projects Associated with Development. This is a guide on procedure for the
successful implementation of street improvement works.
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13.2.5 Westminster also have a Street Improvement Review Group (SIRG), which assesses
proposals for street improvement works. A SIRG review has been undertaken for this
scheme.
13.3 Design Goals
13.3.1 The design proposals for the Dart Street Area are directly informed by the public
consultation results. Generally, the main residents’ concerns were of vehicle speeds
and lack of public amenity space within the Dart Street corridor.
13.3.2 The main findings from the consultation process are listed below, with their design
responses:
13.3.3 Consideration of people with sight and physical impairments in the development of a
Dart Street Home Zone.
• Design Response: The JCMPBS fully supports the aim to reduce the
dominance of vehicles, reduce traffic speed and make the streets a safer
place, as for blind, deaf-blind and partially sighted people a safe and
accessible pedestrian environment is fundamental to independent mobility.
• There are no issues with: the narrowing of the carriageway and increasing the
size of the pavement; rationalisation of street furniture, increased lighting and
the provision of seating at regular points.
• There are potential issues with: reducing or removing any demarcation

between surfaces used by cars and other vehicles and pedestrian areas;
removal of Controlled Crossing Points; the effect on wayfinding for blind and
partially sighted people; and mixed use with pedestrians and cyclists.
• Key principles that would be used to develop the detailed concept designs:
The right of all pedestrians to unrestricted and safe passageway

must be upheld under all circumstances.
Safety and peace of mind of footway and carriageway users must

have precedence over all other issues.
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A proper balance must be established between vehicular traffic,

cyclists and pedestrians so that each does not adversely affect the
others.
A mobility design hierarchy of users: Disabled people; then

Pedestrians; then Cyclists; then Public transport; then Freight
deliveries; and then Other motorised modes. This hierarchy will be
reflected in the reallocation of road space and its subsequent
design and management.
13.3.4 More green space wanted / not enough trees.
• Design Response: It would be difficult to provide green space in the Dart

Street corridor, however, planting beds and trees can be provided.
13.3.5 Too many cars / cars to go slower / want the road to wiggle so that cars go slow.
• Design Response: The proposed layout will help to reduce vehicle speeds by
restricting the width of the vehicle track and introducing horizontal carriageway
deflections along Dart Street.
13.3.6 Not enough parking / inconsiderate parking.
• Design Response: There is an inevitable compromise as to the amount of

parking that can be provided when dedicating more road space to
pedestrians. Within the design, parking has been reduced, from a possible 25
spaces to 19 spaces for Option A and 20 spaces for Option B over the whole
length of Dart Street from Beethoven Street to Bravington Road. Measures
incorporated to stop inconsiderate parking are the use of street furniture,
planting beds and trees to create a vehicle-way and designing out space that
could be available or accessible for ‘ad-hoc’ parking behaviour.
13.3.7 No safe place for pedestrians to cross / children after the ball in the road./ ‘near’
accidents.
• Design Response: Crossing places have been increased in number and have
been introduced at points along the new car-way where the car-way width has
been reduced and is flanked on both sides by extra wide pedestrian footway.
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The combination of reduced car-way width and wide footway will reduce
accident rates significantly through reduced vehicle speeds and reduced
incidence of inadvertent car/pedestrian conflict through narrow footway
provision.
13.3.8 More access for the disabled / places to sit.
• Design Response: The proposed layout shows possible seating locations

especially adjacent to the telephone call box. Further locations for seating can
be discussed at the detailed design stage. Additionally, full dropped kerbs and
tactile paving as appropriate will be provided at the relevant locations at the
extremities of the scheme and also within the proposed scheme. These details
will be discussed with Westminster City Council at the full design stage in
conjunction with materials and standard details.
13.3.9 The principle of the design options was to provide more amenity space for
pedestrians, reduce vehicle speeds and introduce visual amenity which serves to
enable the street to be read as a pedestrian space rather than a car space.
13.3.10 In order to achieve the aspirations of the local community, the design is based
on the reallocation of road space bringing the Home Zone concept into the scheme.
With the whole width of the highway (carriageway and footways) there is potential to
use between a 10m and 20m corridor.
13.3.11 To reduce vehicle speeds, the ‘straight through’ alignment of Dart Street has
been changed to provide horizontal deflections that will ‘break’ the linearity view.
Additionally, the main cross road junction with Dowland Street and Bruckner Street is
reduced in size and the through alignment changed which will slow traffic.
13.3.12 By reducing the vehicle track widths and rearranging the parking, generally to
provide a chevron pattern, it is possible to gain more footway space. This is
especially relevant outside the Sure Start Centre and Coronation Mini Market. Some
additional footway space is also gained adjacent to the telephone box.
13.3.13 With the use of car parking, planting beds and trees, the character of Dart
Street can be changed from a vehicular through route to a pedestrian and car shared
space. Large areas of pedestrian space can be created behind parking and planting
which encourages pedestrians to use this newly acquired space.
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13.4 Final Concept Design
13.4.1 The use of different paving materials will convey messages to the vehicle driver that
they are in an area that should be shared by all users with the motorised vehicle
being the ‘visitor’ into the area. This would help to discourage ‘through’ traffic and
maintain lower vehicle speeds.
13.4.2 A raised ‘vehicle track’ will continue along the whole length of Dart Street. This
means that there will be no kerbs throughout the scheme. It is intended to use
different surfacing materials to indicate the changes in priority at junctions and other
features.
13.4.3 Starting at the western end of the scheme – junction Dart Street / Beethoven Street –
the existing raised table is retained but as a smaller footprint. This will be the start of
the Home Zone scheme with its gateway and narrowing’s, and is designed to slow
vehicular traffic entering the scheme.
Fig. 13.1: Final concept design for a Dart Street Home Zone
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13.4.4 The footway on the northern side adjacent to Sure Start and the Coronation Mini
Market is increased in area. A narrowing is also located at this position with an
informal crossing place from the footway to Naylor House.
13.4.5 On street parking will be available outside the mini market in chevron pattern and will
form part of the traffic calming feature. Additional parking will be available adjacent to
Naylor House.
13.4.6 At the junction with Dowland Street and Bruckner Street, changes in surface
materials / block laying patterns will indicate this junction. Ramps from the raised
‘vehicle track’ will lead into both Dowland Street and Bruckner Street with safe
pedestrian crossing points across these two bell mouths. Travelling in an easterly
direction, traffic will need to negotiate a left/right stagger and narrowing’s that will
slow traffic.
13.4.7 Note: It is believed that Dowland Street and Bruckner Street are not adopted by the
highway authority. Therefore, any works areas within the bell mouths of these streets
will need to be designed so as not to interfere with the private areas.
13.4.8 The centre section of Dart Street will generally be two-way traffic with on street
parking on both sides. On the northern side parking is parallel to the kerb line and on
the southern side parking will be in chevron formation. By ‘mixing’ the parking
arrangement, the linearity of the street will be broken which will lead to lower vehicle
speeds.
13.4.9 The footway on the southern side will be increased in area adjacent to the telephone
call box including a street narrowing. Additionally, there will be an informal, safe
pedestrian crossing area of Dart Street at the narrowing
13.4.10 At the junction with Bravington Road, there will be another gateway that will
indicate the end of the scheme. Incorporated into this feature will be a safe pedestrian
crossing area.
13.4.11 In general, the surfacing materials will be similar across the whole of the street
width. In order to differentiate between ‘vehicle track’ and other areas of use, changes
in laying patterns, coloured surface dressing, street furniture and planting will all add
to the overall ambience of Dart Street and making a statement that the motor vehicle
is a ‘visitor’ into the area and that they should give priority to all other road users.
86
13.4.12 Only by visually changing the street scene away from a conventional street
layout will there be an opportunity to reduce vehicle speeds and possibly through
traffic. By achieving these goals, all other vulnerable road users will have a better,
safer place to meet, shop and spend time.
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14 Indicative Budget for the Dart Street Home

Zone
14.1 Introduction
14.1.1 Given the outline nature of the concept design and the lack of time to consult on the
details of materials, street furniture and public art within the proposed Dart Street
Home Zone the budget provided in Table 14.1 should be seen as indicative.
14.2 Methodology
14.2.1 The budget has been developed using standard highways engineering costings
formulas and are based on current prices for materials and labour.
14.2.2 Depending on when funding becomes available to take the Dart Street Home Zone
project to the next stage these costings will need to be reviewed and revised as
necessary.
14.2.3 The budget only considers the construction of the Home Zone and no calculations on
the cost of the management, maintenance and after care are included because no
consultation or agreement has been reached on the kinds of materials, street
furniture and specific greenery to be used has been carried out.
14.3 Likely funding needed
14.3.1 It is likely that an overall budget of £500,000 would be needed to implement the Dart
Street Home Zone. This would include the cost of: a) further detailed community
consultation, including the setting up of a residents design advisory group; b) the
development of the Home Zone; and c) money for maintenance and after care.
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Fig. 14.1: Indicative budget for a Dart Street Home Zone

Unit
TYPE DESCRIPTION Unit Quantity Price TOTAL
HIGHWAYS WORKS
Granular Type 1 sub-base m3 160.00 £41.96 £ 6,714
(Assuming 100mm layer thickness -
Pedestrian Only Areas)
SUB-TOTAL £ 6,714
KERB, FOOTWAYS AND PAVED
AREAS
Kerb
Granite Kerbs m 690.00 £16.45 £ 11,351
Paved Areas
£
Precast Concrete Block Paving m2 1277.00 £89.64 114,470
(On 50mm thick sharp sand bedding)
Precast Concrete Paving Flags m2 1601.00 £30.00 £ 48,030
(On 25mm cement mortar bed)
SUB-TOTAL £ 173,851
DRAINAGE AND SERVICE
DUCTS
Gullies no 24.00 £250.00 £ 6,000
Connections m 240.00 £65.00 £ 15,600
(Assuming 10m connections)
SUB-TOTAL £ 21,600
TRAFFIC SIGNS
Signs no 4.00 £1,000.00 £ 4,000
(Assuming 'No Entry’ signs only)
SUB-
TOTAL £ 4,000
STREET LIGHTING
Columns no 8.00 22.000.00 £16,000.00
SUB-TOTAL £ 16,000
ROAD MARKINGS
Lines and Markings day 1.50 £400.00 £ 600
(Assuming Thermoplastic Paint)
SUB-TOTAL £ 600
SOFT LANDSCAPING
Planters no 15.00 2,500 £ 7,500
Standard tree in tree pit including
tree guard and precast tree grid no 9.00 £185.00 £ 1,665
slabs
Diversion of utilizes no 1.00 £25,000.00 £ 25,000
SUB-TOTAL £ 34,165
£
Fees & Contingencies TOTAL 256,929
20% £ 51,386
TOTAL £308,315
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15 Next Steps and Way Forward
15.1 Introduction
15.1.1 The next stage of the Dart Street Home Zone proposal are to obtain funding for: a)
further consultation, b) the development of detailed designs and c) the construction
and management of the Home Zone.
15.1.2 The support of the stakeholders that have been involved and engaged during this
Project will need to be maintained and built upon.
15.1.3 After the local community, Westminster City Council, Queen’s Park Forum and the
Queen’s Park Local Area Renewal Partnership (LARP) are the major stakeholders
that will need to actively support the Dart Street Home Zone proposal.
15.2 Putting it on the agenda
15.2.1 The first step is be to ensure that the Dart Street Home Zone becomes part of the
agendas and work programmes of Queen’s Park Forum and the Queen’s Park LARP.
15.2.2 It will be important for both the Queen’s Park Forum and the Queen’s Park LARP to
strongly support the Dart Street Home Zone proposal.
15.3 Approval Process
15.3.1 The second step will be to gain the formal approval of Westminster for the Dart Street
Home Zone proposal to be implemented.
15.3.2 Westminster City Council have standardised the procedure for the implementation of
street works within the Borough (See Fig. 15.1).
15.3.3 This is likely to involve further consultation work carried out by Westminster Council.
Queen’s Park Forum and London Play should ensure that they are involved in this
consultation both as key informants and stakeholders.
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Fig. 15.1: Westminster Council Approval Process
15.4 Home Zone Designation
15.4.1 The full design should be undertaken in conjunction with Westminster City Council
officers so that surfacing materials, street furniture, planting and signing are all in
accordance with local requirements.
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15.4.2 A Home Zone can be designated by use of the “The Quiet Lanes and Home Zones
(England) Regulations 2006” (DfT Circular 02/2006 dated 9 August 2006).
15.4.3 This document sets out in some detail, the definition of a Home Zone and the
procedures for designating such including Use and Speed Orders and the
requirements of the appropriate Traffic Signs – Diagram Nos. 881 and 882 - to be
erected as prescribed in the Traffic Signs Regulations and General Directions
(TSRGD) (as amended).
Fig. 15.2: Transport for London (TfL) funding process for the Dart Street Home Zone proposal
15.5 Funding sources
15.5.1 Transport for London (TfL) is the only likely source of funding, along with Westminster
City Council.
15.5.2 TfL have grant funds available for highway schemes that improve road safety and
achieve 20 mph road speeds.
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15.5.3 Westminster are the sponsoring organisation of the scheme and it is they who would
make a bid for funding from TfL.
15.5.4 Westminster has an internal approvals process for street works, which includes a
SIRG review and technical approval. This approval process, placed in the wider
context of TfL funding and implementing the works is shown in the diagram below.
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16 Conclusions
16.1.1 This community planning and consultation project talked with engaged over 200
children and 200 adult residents in the Dart Street Area.
16.1.2 There were strong concerns from the majority of residents who responded on the
needs for more better quality and safer playspaces.
16.1.3 There was also strong concern among the majority of residents on the road safety
issues for children crossing and playing in Dart Street.
16.1.4 There was also strong support that a Dart Street Home Zone would improve and
enhance the area.
16.1.5 Concerns have been raised by some local residents and by the professional
stakeholders. However, all of these can be worked through and there are examples of
good practice elsewhere that can ensure that the re-design of Dart Street would be a
positive for everyone who lives or walks through Dart Street.
16.1.6 This project has confirmed and reaffirmed the results of the excellent community
survey carried out by two local residents, Noreen O’Neill and Fiona Flaherty, as well
as the wider community engagement undertaken by Queen’s Park Forum and
London Play in 2006.
16.1.7 This project has also produced an outline concept design, in close consultation with
local residents, of a what a Dart Street Home Zone could be like.
16.1.8 The next steps of the Dart Street Home Zone proposal involves gaining approval from
Westminster that the proposal is viable and getting its support for a funding
submission to Transport for London (TfL). This is likely to involve further detailed
community consultation carried out by Westminster and the development of detailed
designs for the Dart Street Home Zone.
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Appendix A
Queen’s Park Local Highway Network
A
P
P
E
N
D
I
X
95
96
97
Appendix B
Children’s Detailed Answers in the Local
Children’s Art Competition
A
P
P
E
N
D
I
X
99
100
Children’s Detailed Answers with the Art Competition
What do you like about Dart Street?
1. I like about Dart Street that there is a Beethoven Centre, health centre and the road is
opened to go from Dart street to any road.
2. its big and it has a shop and a lot of space.
3. The thing I like about Dart street is that it has a good local shop on the street. There are
lots of buildings. there are less dogs around.
4. Dart street has some very nice people and it is a nice neighbourhood.
5. The thing I like about Dart street is they have a telephone box so when people need to call
and don't have a mobile then they could go there and call.
6. There are nice people.
7. There is a shop where you could get things. there is my friends too.
8. I like the way the houses were built and I like the mini market because it is a good shop
you can buy lots of stuff.
9. I like about Dart street is there is a mini market near the school.
10. What I like about art street is because they are very nice and enjoyable people to talk to
and play.
11. it is a quiet street.
12. I like the shop and the playground and Surestart centre and a bump. I like about Dart
street is everything.
13. I like the building because they are really massive.
14. The mini market because all of us could buy our favourite things.
15. I like that there is a mini market quite close by.
16. because it has a shop
17. there are nice people. There are nice houses. there is no noise. It is a calm street.
18. The mini market
19. The mini market
20. In the park there are games and the mini market is cheap.
21. Going to the mini market and play with my friends!
22. It has lots of lamp posts to see in the night so you don't get lost.
23. children’s park in the area, its basic
24. I like about Dart street because it has bumps and makes cars stop.
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25. I like about the shops because it makes lots of food and the places because it got some
nice things.
26. I like my school.
27. because its really quiet and has lots of free space and how the road goes
28. The safe place is because you can be safe and you can sensibly walk on the pavement.
29. I like friends in Dart street
30. I like the mini market to have a little snack beginning or end of school.
31. The mini market
32. I like Dart street because it got a shop.
33. I like the shops it has a lot inside
34. it got a mini market and has lots of good things.
35. because it had a shop.
36. I like the mini market.
37. The houses and playing for children
38. It has a shop near it.
39. I like the cars.
40. I like to play in the street because with lots of things to do.
41. I like Dart street because there is swimming pool.
42. it is very quiet and not very busy.
43. I like the plants and greenery because the trees have lovely leaves.
44. Well I like everything about Dart street.
45. good place.
46. it was a quiet place
47. park the area
48. I like the mini market and the Surestart centre.
49. I like the spots school to keep me healthy.
50. I like the shop.
51. the trees are green.
52. I like everything about this and trees and shops.
53. Lots of people live in this area. its a place a full of nice people. no one ever comes and
complains about others.
54. I like the Dart street because the shop is there.
55. the sun
56. it is a quiet area.
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57. It is a quiet area.

58. is quiet area.
59. that we lived in a flat
60. Dart street has space.
61. I like Dart street because it has a shop.
62. rainbow art park
63. I like to have a park
64. the park
65. the shop and street.
66. I like the walls.
67. the buildings are tall and some houses have privacy because the wall was there.
68. It has a shop that I can pay my things.
69. I like the shops because whenever I go in I find what I want.
70. You could go to the shop.
71. the slides and the swings.
72. The shops!!!
73. I like the shop is in Dart street called the mini market.
74. It is big
75. good shop
76. I like the money shop
77. I like about the mini market and park car
78. the mini market
79. you can go to the mini mart and buy chocolates.
80. nice and peaceful
81. It is a quiet area.
82. is quiet and the mini market because it got food and drink and is good.
83. it’s a bit quiet and a lovely place.
84. when it goes down then up.
85. I like the tree
86. the mini market
87. its very quiet.
88. mini market
89. going in the bus at Dart street.
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90. I like the shop.

91. there is shops in Dart street
92. there is a house.
93. I like trees.
94. I like the wall because it goes up.
95. I like the peace and quiet.
96. I like the swing
97. it is safe for children
98. everything
99. I like the toys in the area
100. There is mini market to go to after school.
101. I like the shop next to it.
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What do you not like about Dart Street?
1. The road is not wide for cars to park and cars to go and the cars are going too fast, so
that it is not safe for children to go by themselves and that its dangerous for children
with parents.
2. There is no place to sit or play or have fun.
3. It is not safe. It has no traffic lights or zebra crossings. Kids play football in the road.
the buildings should have lifts in them. Only one of them has but only for safety and
care reasons.
4. the cars go little bit too fast and it could be dangerous.
5. When people are rude to other people.
6. cars go too fast and there’s no zebra crossings.
7. There is too many people that gathers around and do bad stuff.
8. I don't like the road because cars go too fast and I don't like the pavement because if
someone was riding their bike or their scooter they might fall of it and hurt themselves
and I don't like the street because there is lots of chewing gum stuck to the floor and
there is lots of rubbish and litter every where.
9. I don't like about Dart street that the bumpy bit on the road which is dangerous.
10. What I don't like about Dart street is because to make it more safer and more clean.
11. the street is dirty.
12. The buildings and these scrubby trees.
13. the bumps because car wheels might be ripped.
14. Dogs because they bite us and people spit on the floor.
15. I don't like the way they have done the roads because it is really dangerous for children
and adults to cross.
16. because it is not safe.
17. It is messy. there are no zebra crossings. There are no toilets. No football pitches.
18. Litter and rubbish
19. the rubbish
20. Nothing
21. children playing football on the road where cars pass!
22. It does not have anything to keep us safe.
23. Dart street could improve on little bits.
24. the lamp post because when you are walking in the night the lamp post lights is in
your face.
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25. I don’t like the disgusting smell because every body will not like the smell too.
26. cars going too fast.
27. well I hate all the dogs mess
28. the roads because they are not safe and they are dangerous.
29. I don't like the way that people throw litter on the floor instead of the bin because there
are no bins and the roads are rough.
30. the poo of dogs because when I go to the swimming pool I tread on it.
31. I don’t like that there is no traffic lights.
32. lots of cars.
33. the cars drive so fast so when you cross the roads they wont stop.
34. there are too many people smoking in front of their children and they got sick.
35. It not safe for us.
36. the street is messy.
37. the rubbish from the floor.
38. It has too much cars.
39. I hate the cars.
40. I don’t like the cars going too fast.
41. I do not like the speed of traffics because the cars go too fast.
42. I don't like that there is not a zebra crossing.
43. too much litter
44. there was lots of litter and dirt on the floor.
45. I no that Dart street is very safe.
46. I don’t like Dart street because there is no traffic lights or zebra crossings.
47. I don't like Dart street the things people put on the floor.
48. There is nowhere to play. The street is broken and there are no chairs to sit on.
49. It is not safe for people.
50. I like everything.
51. Cars go too hard. Teenagers play ball games where not allowed.
52. there are dogs.
53. the poo
54. there is dog poo and litter.
55. there is lots of dog poo.
56. There is lot of poo.
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57. that the neighbours don't complain.

58. there is no place to sit in or play in Dart street.
59. because the cars go every where.
60. I don't like bad man.
61. I hate the poo.
62. The old houses
63. The hills because it makes the cars go fast.
64. the dog mess is everywhere. They should have safe place to mess around.
65. there are accidents with cars and people.
66. The cars go too fast and there is no zebra crossing.
67. the streets is not safe because in the night when you are asleep people come and break
your car.
68. there is no much space to park
69. There is no place to play!!!!
70. I don't like cars in the Dart street because they go too fast.
71. it has litter
72. I hate the car
73. I don't like about road mess
74. Litter and rubbish
75. lots of dog mess.
76. there is dog poo and litter.
77.the litter on the floor and dogs litter
78. people like to mess about in the buildings.
79. bumps
80. the car
81. dog mess.
82. all the litter and gum and dog's mess.
83. the floor
84. litter
85. there are too many people smoking.
86. There is poo.
87. I don't like the state of the floor.
88. All the dogs mess.
107
89. I not Dart street because it all the colour, silver, red, light green.
90. because there is lots of cars .
91. I don't like because of the car.
92. nothing
93. There is not enough police in the Dart street.
94. the pavement has chewing gums
95. Dogs because they bite us and people spit on the floor.
96. There are gangsters and they do graffiti. Chewing gum on the street. litter everywhere.
Dog poo. kids playing on the street with cars passing quickly.
108
What one thing would you like to see in Dart Street?
1. The road to go wiggle so then it will slow down the cars and so it will be safer for us
children.
2. A place where you can play and have fun
3. less people hanging around the shop after school and less dog droppings.
4. I would like to see lots of people having lots of fun with new activities and new places to
sit and rest and not having to stand in litter because every night there could be
something that turns on for an hour and clear up litter only or any other ideas.
5. The thing I like to see is a football area or a swimming pool where there is a roof that
opens and closes when it is winter.
6. A lollipop lady.
7. a playing area.
8. I would like to see a new dog park, a place to play and sit and when are crossing I want
a person that has a sign and it go and stop.
9. I would like to see in Dart street is a playground.
10. I would like to see Dart street more safer.
11. safety zebra crossing, clean streets, toilets and benches to sit on.
12. A fantastic playground and café and street art.
13. Lots of fun things.
14. football pitch to play, dustbin for dogs, a pond for us to see the ducks, shops for
buying some things.
15. I would like to see safer crossing, traffic lights.
16. a lollipop man.
17. football pitch, toilets, safe roads, zebra crossings, bench.
18. the park and a funfair and a baby and under five park.
19. water fountain
20. art club
21. Children playing safely in there own area!
22. More cameras and city guardians.
23. More activities like building seats, bins, so more people could stop the litter, more space
for all people.
24. The football pitch because you can play football in it and you can see Thierry Henry
and C. Ronaldo.
25. I like to see lots of food and I like to see lots of other things on the roads.
109
26. Dart street to be a better place.

27. somewhere the dogs can play and do their mess there.
28. a place where you can play for little children to have fun and traffic lights to be safe
29. I would like to see more bins.
30. A football pitch to play before it is school time.
31. benches to sit on.
32. little bit of cars and houses and poos.
33. A place to sit in and a bump so cars can go slow.
34. I would like to see a lollipop lady or man. I want to see a playground with lots of
activities. A big shady tree so that when it is hot they can lie down.
35. a street lollipop man to help us.
36. there is a place for dogs to do their mess.
37. clean roads.
38. A zebra crossing.
39. A park.
40. I do want to see the pavement very nice and wonderful.
41. A place to sit.
42. I would like to see a zebra crossing.
43. a happy place.
44. I want there to be some where for dogs to go.
45. More activities
46. traffic and zebra crossings.
47. A library for chapter books and learning for children.
48. I want a nice park t play in where there is no naughty boys. so I can play in the snow
when it snows and I can make a snowman.
49. traffic lights to make it safe.
50. I would like to see shops.
51. swimming.
52. a dog place to put poo in.
53. I want to see no dog poo.
54. A place where the dogs where they could do the poo.
55. A football pitch.
56. I would like to see a shop with lots of flowers and trees.
57. I would like to see a park.
110
58. mini market

59. I like to see the car.
60. Skate park.
61. A water fountain.
62. a school.
63. A clean kerb, road and pavement.
64. traffic lights
65. I would like those a zebra crossing.
66. bench to sit.
67. A place to sit and grass underneath it.
68. An adventure playground..
69. I like to see flowers in Dart street.
70. I like to road and park and dog is to quiet. please to send a nice quiet.
71. A dog place where they can do their mess and a place for kids.
72. a park and some plants and a place that dogs can go to.
73. to be clean and peaceful and untidy.
74. More cameras and traffic lights.
75. because to go slow.
76. a park
77.to have chairs.
78. healthy food shop.
79. A park
80. to have a park.
81. lots of shops.
82. House.
83. A park in a safe place to play in.
84. A sculpture.
85. A swing.
86. safe space for children.
87. A police station
88. I want clean pavements.
89. flowers, trees and benches.
90. no more gangsters vandalising.
111
Appendix C
Questionnaires in English, Bengali and Arabic
A
P
P
E
N
D
I
X
112
113
114
115
116
117
118
Appendix D
Detailed Community Questionnaire Survey
Findings
A
P
P
E
N
D
I
X
119
120
Play space for children

Currently
Not very Currently Needs more Not
completed good OK improvement sure Total
Not completed 0% 0% 1% 1% 0% 2%
18-24 years 0% 1% 6% 10% 2% 18%
25-34 years 0% 1% 6% 17% 1% 25%
35-44 years 0% 0% 6% 23% 1% 30%
45-54 years 0% 1% 2% 10% 1% 14%
Over 55 years 0% 0% 3% 7% 1% 11%
100%
Currently
Not completed 2% 3% 4%
Male 9% 19% 2% 30%
Female 3% 13% 45% 4% 65%
Male & Female 0% 0% 1%
100%
Currently
Not completed 0% 1% 4% 6%
Less than 1 year 3% 3% 6%
1-5 years 1% 7% 18% 2% 28%
6-10 years 4% 18% 1% 23%
11-20 years 1% 6% 14% 2% 23%
More than 20 years 3% 11% 1% 15%
100%
Currently
White - British 0% 5% 10% 15%
White - Irish 0% 1% 1%
White - Other 0% 1% 3% 4%
Black - Caribbean 1% 13% 1% 15%
Black - African 4% 8% 11%
Black - Other 0% 1% 3% 1% 5%
Chinese 0% 0% 1%
Other Ethnic Group 0% 2% 8% 2% 12%
Mixed - White and Black
Caribbean 1% 2% 0% 3%
Mixed - White & Black African 0%
Mixed - White & Asian 0% 0% 1% 2%
Mixed - Other 0% 0% 0% 1%
Asian - Indian 0% 0% 1%
Asian - Pakistani 1% 1%
Asian - Bangladeshi 5% 11% 0% 17%
Asian - Other 0% 2% 6% 1% 10%
100%
121
Road safety for children

Not Not A little Very Not
completed worried worried worried sure Total
18-24 years 2% 6% 10% 0% 18%
25-34 years 2% 10% 13% 25%
35-44 years 2% 9% 19% 0% 30%
45-54 years 1% 4% 8% 0% 14%
Over 55 years 0% 3% 7% 0% 11%
100%

Male 2% 14% 13% 0% 30%
Female 5% 17% 42% 1% 65%
Male & Female 1% 1%
100%

1-5 years 2% 11% 15% 1% 28%
6-10 years 1% 5% 16% 23%
11-20 years 2% 8% 13% 0% 23%
More than 20 years 2% 5% 7% 0% 15%
100%

White - Other 0% 1% 3% 0% 4%
Black - African 1% 4% 6% 11%
Black - Other 0% 1% 3% 0% 5%
Chinese 0% 0% 1%
Mixed - White & Asian 0% 1% 2%
Mixed - Other 0% 1% 1%
Asian - Other 4% 6% 0% 10%
100%
122
Speed of traffic
18-24 years 4% 6% 7% 1% 18%
25-34 years 3% 11% 11% 1% 25%
35-44 years 4% 10% 15% 1% 30%
45-54 years 1% 2% 4% 7% 14%
Over 55 years 1% 4% 6% 11%
100%

Male 6% 13% 11% 1% 30%
Female 1% 7% 21% 34% 2% 65%
100%

Less than 1 year 3% 3% 0% 6%
1-5 years 5% 8% 13% 2% 28%
6-10 years 4% 6% 13% 0% 23%
11-20 years 0% 3% 9% 11% 23%
More than 20 years 0% 2% 6% 6% 0% 15%
100%

Black - Caribbean 0% 2% 6% 7% 15%
Black - African 2% 3% 6% 0% 11%
Black - Other 0% 2% 2% 5%
Chinese 1% 1%
Other Ethnic Group 0% 2% 3% 6% 1% 12%
Asian - Other 2% 3% 4% 1% 10%
100%
123
Meet with and talk to friends on Dart

Street
Not Yes, Yes, No, Not
completed Often Sometimes Never sure Total
18-24 years 0% 4% 8% 6% 0% 18%
25-34 years 0% 6% 14% 5% 0% 25%
35-44 years 1% 9% 14% 4% 2% 30%
45-54 years 0% 4% 8% 1% 14%
Over 55 years 0% 2% 7% 2% 0% 11%
100%

Not completed 0% 1% 2% 1% 4%
Male 1% 5% 16% 6% 2% 30%
Female 1% 19% 32% 12% 1% 65%
Male & Female 1% 1%
100%

Less than 1 year 1% 2% 2% 0% 6%
1-5 years 0% 6% 16% 5% 1% 28%
6-10 years 1% 7% 12% 3% 23%
11-20 years 0% 4% 13% 5% 0% 23%
More than 20 years 0% 4% 7% 2% 1% 15%
100%

White - British 0% 3% 8% 3% 1% 15%
White - Irish 1% 1%
White - Other 1% 3% 4%
Black - Other 0% 0% 3% 0% 0% 5%
Chinese 0% 0% 1%
Other Ethnic Group 4% 5% 4% 12%
Caribbean 2% 1% 3%
Asian - Indian 1% 1%
Asian - Pakistani 0% 0% 1%
Asian - Bangladeshi 0% 5% 9% 2% 0% 17%
Asian - Other 1% 4% 4% 1% 0% 10%
100%
124
Could Dart Street be a better community meeting

space
18-24 years 0% 5% 8% 1% 4% 18%
25-34 years 2% 9% 11% 4% 25%
35-44 years 1% 14% 11% 4% 30%
45-54 years 1% 7% 4% 1% 2% 14%
Over 55 years 1% 3% 3% 4% 11%
100%

Male 2% 10% 13% 0% 6% 30%
Female 2% 26% 24% 1% 11% 65%
100%

Less than 1 year 2% 2% 0% 2% 6%
1-5 years 1% 9% 11% 0% 7% 28%
6-10 years 2% 11% 9% 2% 23%
11-20 years 1% 10% 8% 0% 4% 23%
More than 20 years 1% 4% 7% 3% 15%
100%

White - British 2% 4% 4% 0% 6% 15%
White - Other 0% 1% 2% 1% 4%
Black - Other 1% 2% 0% 1% 5%
Chinese 1% 1%
Asian - Bangladeshi 1% 4% 9% 0% 3% 17%
Asian - Other 1% 7% 1% 1% 10%
100%
125
Would a Dart Street Home Zone have positive benefits for

the local community
Neither
agree
Not Agree Agree nor Disagree Disagree
completed strongly slightly disagree slightly strongly Total
18-24 years 1% 11% 2% 3% 18%
25-34 years 1% 15% 6% 3% 0% 25%
35-44 years 1% 20% 4% 3% 1% 1% 30%
45-54 years 9% 3% 1% 1% 14%
Over 55 years 7% 2% 1% 1% 11%
100%
Neither
agree
Male 1% 22% 4% 2% 30%
Female 2% 38% 12% 9% 2% 1% 65%
Male & Female 1% 1%
100%
Neither
agree
Less than 1 year 0% 3% 1% 1% 1% 6%
1-5 years 1% 19% 4% 4% 1% 28%
6-10 years 0% 15% 4% 2% 1% 23%
11-20 years 2% 15% 4% 2% 0% 0% 23%
More than 20 years 9% 3% 3% 0% 15%
100%
Neither
agree
White - British 1% 7% 4% 2% 2% 0% 15%
White - Irish 1% 1%
Black - African 1% 7% 2% 1% 11%
Black - Other 3% 0% 2% 5%
Chinese 0% 0% 0%
Mixed - White & Asian 2% 2%
Mixed - Other 1% 1%
Asian - Bangladeshi 0% 11% 2% 3% 17%
Asian - Other 1% 6% 1% 1% 1% 0% 10%
100%
126
Local environment and greenspace

Needs
Not Currentl more Not
complete y very Currentl improveme sur
d good y OK nt e Total
18-24 years 0% 0% 9% 7% 1% 18%
25-34 years 3% 8% 13% 1% 25%
35-44 years 0% 15% 14% 1% 30%
45-54 years 2% 5% 7% 0% 14%
Over 55 years 6% 5% 0% 11%
100%
Needs
Male 1% 18% 9% 2% 30%
Female 0% 4% 23% 36% 1% 65%
Male & Female 1% 1%
100%
Needs
Less than 1 year 4% 2% 0% 6%
1-5 years 0% 1% 14% 11% 2% 28%
6-10 years 0% 9% 12% 1% 23%
11-20 years 2% 9% 12% 0% 23%
More than 20 years 1% 4% 9% 0% 15%
100%
Needs
White - British 0% 1% 6% 9% 15%
Black - Other 2% 2% 5%
Chinese 0% 0% 1%
Caribbean 1% 2% 3%
Asian - Indian 1% 1%
Asian - Other 6% 4% 1% 10%
100%
127
128
Neighbourhood security and safety
Currently
18-24 years 0% 2% 8% 7% 0% 18%
25-34 years 0% 2% 10% 11% 1% 25%
35-44 years 1% 11% 16% 1% 30%
45-54 years 0% 6% 7% 14%
Over 55 years 0% 4% 5% 1% 11%
100%
Currently
Male 0% 1% 15% 11% 2% 30%
Female 1% 4% 25% 33% 1% 65%
100%
Currently
Not completed 0% 0% 3% 2% 0% 6%
1-5 years 1% 1% 14% 12% 28%
6-10 years 2% 7% 13% 1% 23%
11-20 years 1% 10% 11% 1% 23%
More than 20 years 1% 6% 7% 0% 15%
100%
Currently
Black - Other 0% 3% 1% 0% 5%
Chinese 1% 1%
Mixed - White & Asian 2% 2%
Asian - Other 0% 4% 5% 1% 10%
100%
129
Appendix E
Adults Detailed Comments in the Community
Questionnaire Survey
• What one change would you make in the Dart Street Area? A
P
P
• What one change would you make on Dart Street itself?
E
N
• Do you think a Dart Street Home Zone would have positive benefits for the local D
community? I
X
130
131
Adults Detailed Comments in the Community Questionnaire Survey
What one change would you make in the Dart Street Area?
1. Dog mess
2. The cars to go slow so it could be safe.
3. Public Transport
4. A nice gate to say welcome to the estate
5. The street cleaners would clean up the dog faeces promptly (or at least organise it to
be done by specialist cleaners). Currently it remains for weeks.
6. Speed of traffic
7. More play space for children and parents.
8. Speed of traffic
9. More shops and less pollution
10. Everyone to socialise more
11. More security in flats/blocks
12. Noise at night.
13. More facilities for kids, drug policy, road safety
14. Public transport
15. Coffee shop for local parents to meet after school/school run.
16. More parking space
17. Humps or speed bumps on the road to slow down the cars. It is incredibly dangerous
to play outside due to speed
18. Better designed streetscape - with al fresco café
19. More green space
20. More trees
21. More play areas
22. Can there be some kind of solution to the dog poo I see everywhere?
132
23. More control and amenities for the younger generation
24. Some where for the teenagers, sports, no gameboy and slot machines
25. Less dog shit! Dart Street needs to look visually more inviting, a good café would
be good, more trees and plants.
26. More convenient shops on or around Dart Street.
27. More recycle bins and stop dog fouling
28. Clamp down on dog fouling and the presence of aggressive dogs.
29. More greenery i.e. hanging basket, smartening up of Dart Street
30. People to be happy with each others culture and backgrounds.
31. Banned dog forever and smokers
32. To change the shops
33. Cleaner street, dog mess
34. It OK
35. Pools of rubbish in front door
36. It OK
37. Friendly neighbours
38. More security
39. Dogs mess, extra lighting and sitting
40. Get together and more safety
41. Mess Dogs - cleaner State
42. More security
43. I do not know
44. Space for kids to play football
45. Safer neighbour and friendly
46. improve security
47. Open new factory work
133
48. Less dogs
49. Community centre inside the blac (think its block) were we live
50. Friendly neighbours
51. security
52. friendly residents and help there each other
53. more security and safety
54. need security and safer community
55. friendly neighbours
56. bigger area of space for cars in the area
57. more security
58. more security
59. more shops
60. extra security and facilities
61. safer road
62. a friendly neighbours
63. security
64. more facilities for 16 year old
65. more security
66. more security
67. cleaner street
68. more security and safer
69. more shops
70. play space for teenagers
71. dog mess! Getting better pavements
72. non
73. somewhere to play for children
134
74. more places for teenagers
75. cleaner estate and street
76. extra security
77. bigger place for children more sport activities
78. security and safer street
79. security and safety for the neighbours
80. security and safe street
81. security
82. less dogs in the area
83. extra friendly neighbours
84. less dogs
85. more place for young children to go
86. little market near to me
87. security
88. to be more safer
89. play centre for teenagers
90. more security in the area
91. place for kids
92. space for teenagers in the area
93. more shops in the area
94. sp- cleaner street better lighting
95. bigger areas of space
96. nice garden for the neighbours
97. building a strong community
98. too many houses
99. more shops
135
100. more city guardians
101. the roads are not safe
102. late night shops
103. Very dirty
104. None
105. More shops
106. gangs of kids
107. groups of youth
108. bus stop is too far
109. All the above could do with change
110. more shops open late night
111. play area for kids
112. nothing
113. more flowers, keep clean
114. more play space for children
115. place for kids to play
116. gangs of youths
117. adventure park for kids
118. more security
119. kids hanging on a estate
120. better lighting and wardens at night
121. more security
122. more shops
123. more lights and more street wardens
124. not sure
125. more activities for young people
136
126. more places for kids to play
127. more play spaces
128. children play areas
129. more lighting
130. more trees and parks
131. Dart Street path way should only be used by residents, too much noise
132. speed bumps
133. speed bumps
134. more safer play spaces
135. gangs in the area
136. a zebra crossing
137. more security patrols
138. better play areas
139. safer streets
140. not sure
141. safer streets
142. better cleaning of dog mess
143. more play areas
144. kids hanging around in block
145. the dog mess
146. more facilities for children
147. green space and dog mess
148. improve environment and green space
149. groups of young people hanging around at night
150. kids hanging around in block
151. kids playing ball outside
137
152. less noise at night
153. more shops
154. more lighting to stop mugging
155. kids need a play area
156. not sure maybe more trees
157. the gangs hanging around
158. the dog mess in the area
159. dog mess
160. less children hanging around at night
161. more shops
162. area to be brighter, more colour, less dog mess
163. cleaner streets, no dog mess
164. dog mess
165. more child friendly
166. more security, more police presence
167. not sure
168. not sure
169. nothing
170. stop moped driving by teenagers
171. cleaner streets, no dog mess
172. cleaner street
173. more place for kids to play
174. more play space
175. the park in Selby Square, not working for residents
176. a better gym
177. more friendly people
138
178. more security
179. football pitch
180. more safety
181. play spaces for children
139
What one change would you make in Dart Street itself?
1. A very nice place for people
2. More flowers
3. Road safety for children
4. A safe place to cross the road preferably a pedestrian crossing with lights.
5. Speed of traffic
6. More activities centres for children.
7. Speed of traffic
8. Less traffic and more safety for children
9. A lollipop lady
10. Security has too many 'drug dealers' etc
11. More trees and eco-schemes
12. The violence control
13. Road safety for children
14. Speed bumps
15. Litter
16. More watch out for illegal parking
17. Written in Bengali
18. There is always room for improvement… Perhaps a library with opportunities to use
Google or other web search for educational purposes and also a basketball court for
children and teenagers to practice their skills and unwind in a positive way.
19. Improved pavements
20. Better lighting
21. Effective speed bumps.
22. Slow speed signs
23. Mature trees planted. More rubbish bins. Beethoven Centre publicised more.
140
24. Security
25. Going down the street walk with children going to school walking away with
children. I want more safe or coming to shop or walking at evening I would like to
feel safe.
26. Cars should travel slower on Dart Street
27. Zebra Crossing, Bins, Security Cameras
28. An educational institute for all age groups
29. A better place for teenagers.
30. Chat to people bump into them there. Physical appearance could be improved - it's too
'concrete with shutters', needs things to soften its harsh look such as trees and
greenery or a café.
31. One or two zebra crossings or a lollipop lady
32. Lighting in the evening could be improved.
33. Car owners made responsible for high speeding levels down Dart Street.
34. Stop dog fouling.
35. Banned dogs forever.
36. Very Good
37. The houses
38. Safer road
39. Its OK
40. Cleaner street
41. It OK
42. Cleaner street from dogs mess
43. More shops
44. Shopping centre
45. Transport in the area
46. Extra Shops
47. Bigger space for the community and events
141
48. Extra Shops
49. Cleaner street
50. bigen shops - less crime
51. less noise
52. less dogs
53. less crime (youth crime)
54. Shops - internet shops
55. its in the middle of the street. Less dogs less litter
56. friendly and cleaner street
57. transport and shops
58. Extra Shops
59. extra security in the area
60. more parking space
61. more activities for teenagers
62. More shops
63. big community centre for free (no charge)
64. clean street
65. clean street
66. activities for kids
67. more parking space for visitors
68. cleaner street - mess dogs
69. a couple more shops
70. playground for children
71. more parking facilities
72. cleaner street
73. it ok
142
74. dogs mess
75. dogs mess
76. cleaner street
77. information point for the residences
78. benches city guardian to monitor though
79. non
80. transport more shops more
81. places for kids to play
82. more working people for cleaner street
83. more shops
84. more shops\transport/green space
85. a big and friendly community centre
86. bus stop on Dart street
87. more choice for shops
88. Extra Shops
89. more shops
90. cleaner street
91. more places for the teenagers
92. cleaner street
93. children with mini motors on the road late at night
94. transport next home and more shops
95. cleaner street
96. extra lighting and street cleaning
97. cleaner street
98. less crime speed bumps
99. more cctv on the street
143
100. more shops
101. post office in the area
102. more security and junction speed
103. bigger shops
104. place for teenagers to keep them from trouble
105. gangs of loud boys
106. cleaner streets
108. more bus stop closer to home
109. kids are allowed to play outside/summer coming
110. somewhere for the kids
111. cars are too fast even with the speed bumps
112. Play space for children
113. maybe more speed bumps
114. Too much litter
115. Cleaner streets
116. No more speed humps
117. More play
118. More shops
119. safety
120. a cheap gym for children's health
121. too noisy at night and evenings
122. more than one shop
123. more shops open late night
124. no dog mess
144
126. cleanliness
127. late night shop
128. not sure
129. too many motorbikes
130. maybe have a culture centre on Dart street
131. fine as it is
132. not sure
133. reduce cars speed
134. A speed bump at the junction
135. more lighting
136. dog mess
137. not sure
138. speed of traffic
139. not sure
140. more security
141. more shops
142. more parking spaces/meters
143. cars to go slow
144. more play areas for children
145. speed cameras
146. speed bumps
147. more flowers/trees
148. more wardens patrolling
149. a play area
150. more wardens
151. somewhere for the children to go
145
152. more space
153. better safety
154. more decoration
155. more shops
156. more safety
158. decoration
161. children not playing on the roads
162. to look nicer
163. lighting
164. sometimes hard to find a parking space, zebra crossing
165. put a zebra crossing
166. more security
167. benches and flowers
168. play area for kids
169. speed of cars
170. no parking outside the shop
171. decorated nicely
172. should be closed on a Sunday and there could be a market
173. seats
174. not sure
175. benches to sit down
176. more shops
177. nice decoration
146
178. its ok
179. cleaner street
180. more play area
181. teenagers not hanging on the streets late at night
182. nothing
183. the dog mess
184. flowers
185. not sure
187. more parking
147
Do you think a Dart Street Home Zone would have positive benefits for the
local community?
1. Will brighten the area up
2. Because a friendly community who get on well is very important
3. I think that cars would still go fast and that it would still be unsafe to cross the road.
4. It could start making groups of people e.g. gangs
5. Would help people to what they want and will be listened to.
6. Anything is worth a try
7. Because a friendly community who get on well is very important
8. Somewhere everyone can meet
9. I believe that we all perform better when we are comfortable with our surroundings. Our
young society needs encouragements and opportunities to achieve in a relaxed
atmosphere
10. Yes, community is the key word
11. Nothing ever happens, it's always talk
12. To encourage the local community to get to know each others cultures
13. Yes it's many different types of people.
14. Because it would improve the appearance of the area and encourage it to be used for
more positive pursuits
15. Yes, if it provides more play space
16. Will depend on who dominates the space and whether it will attract undesirables
17. Provide better space for children to stop them playing in front of Carson road.
18. Big success in the community.
19. It's OK
20. For family to get together
21. It very good idea
148
23. It big community and friendly area
24. No Help in the Community, it not strong Community
25. It good for the community
26. Help the community
27. helping all the residents
28. big success
29. there isn't a lot of sense of community
30. meeting points for all the residents
31. It bigen community
32. get involved with each other.
33. Really depends on what it is
34. it needs this stuff in the area
35. excellent idea
36. excellent idea
37. it will be safe for all he residents
38. something need for the area
39. it will bring us together
40. It good for the community
41. the local community benefit from all the informities
42. it not strong community in Dart Street
43. the community get friendly to each other
44. I don't know
45. local people meet together more often
46. it enforces friendly and safer
47. different ideas help the community
48. more friendly attractive
149
50. very good ideas
51. help the each other
52. less crime in the community
53. look nice for public
54. definitely
55. definitely
56. it creates a friendly community
57. for people get together
58. different culture and it good for elderly people
59. make the community too strong
60. it better community friend and different culture
61. everybody needs to get together more
62. improve the community
63. wonderful ideas
64. better places for children to play
65. help improve the Dart Street
66. Built strong community
67. it good for people to get together and talk sometimes they all feel the same and they
don’t know it
68. It friendly area
69. it will builds strong community
70. more attractive and friendly
71. more stronger community
72. I don’t know
73. it good idea
150
74. it need to get together
75. get more information
76. it needs this stuff
77.big success
78. very good idea
79. makes sense
80. try this idea out
81. would like to know more info
82. we can try this way
83. Nice and safe
84. You can try
85. I don't think so
86. Safer
87. Safe for kids
88. Can we have more info sent to us
89. safety
90. not sure
91. if it makes safe, why not
92. children can play, street look cleaner
93. a big improvement of Dart Street
94. safe for my kids
95. maybe
96. yes safety
97. not sure
98. I think Dart Street is in need of a home zone
99. not sure
151
100. good idea
101. why not try
102. looks cleaner
103. more closer community
104. looks better than how it is now
105. looks brighter and cleaner
106. looks better
107. looks nice
108. looks good
109. looks brighter
110. more safer/friendly
111. a place where children can play
112. if it is done properly
113. will stop speeding cars
114. depends if the information is used properly
115. more space, cleaner, safer
116. bring people together
117. people will come out of the houses more
118. any improvements are good
119. cleaner, kids can play
120. very nice
121. looks nicer, should also have seats
122. depends on if the kids are there
123. looks cleaner
124. make a safe/green place
125. put a smile on peoples faces
152
126. look nice and safety for children
127. good for the community
128. children will have playing space
129. change the pavement near the doctor's surgery hard for wheelchair users
130. from picture looks nicer and cleaner
131. safer for children
132. I would come out of my house more
133. it looks nice
134. people will come out of the houses more
135. safer streets
136. not sure why
137. looks safer, cleaner for people
138. looks nice and flowers
139. looks nice
140. safety for kids and looks better
141. parking, green, plant spaces
142. safety and place for children to play
143. looks welcoming
144. looks much nicer
145. bring community together
146. road safety and children
147. if they do it
153
Appendix F
Dart Street Community Planning Project
Briefing Note
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155
BRIEFING NOTE DATE: 2 JANUARY 2007
To: COUNCILLOR ALAN BRADLEY Cabinet Member for Street Environment

COUNCILLOR SARAH RICHARDSON Cabinet Member for Children’s Services
Cc: COUNCILLOR DANNY CHALKLEY Cabinet Member for Economic Development and
Transport
COUNCILLOR NICHOLAS EVANS Deputy Cabinet Member for Economic Development and
Transport
COUNCILLOR LEE ROWLEY Deputy Cabinet Member for Street Environment
COUNCILLOR PHILIPPA ROE Deputy Cabinet Member for Children’s Services
COUNCILLOR NICK YARKER Deputy Cabinet Member for Children’s Services
From: Director of Transportation, Martin Low
Subject: HOME ZONES
This briefing note was prepared by Sean Dwyer, 020 7641 3326
Background
In May 2005, the Cabinet Member for Economic Development and Transport considered a report
entitled “Traffic Calming Review”, which reviewed the City Council’s policy on traffic calming. The use
of roads humps was resulting in objections from residents, road users and the emergency services.
The Cabinet Member decided to abandon the Council’s area traffic calming programme, including the
already proposed St. John’s Wood Phase 3 scheme and the Queen’s Park East scheme.
The use of vertical deflections in specific, targeted circumstances, assessed on a case by case basis,
was not ruled out Their inclusion would be considered, for example, in an accident remedial scheme,
or as part of a more general street improvement scheme, or to allow a specific development to
proceed, if after assessment, a net benefit could be demonstrated from their use on the site.
Officers have taken this to mean that the City Council will not entertain the idea of 20 mph zones as
well as any of the more traditional traffic calming schemes. Until now, there has been little pressure
from local communities for such measures.
The creation of a Home Zone would have benefits beyond those achieved by a conventional traffic
calming scheme. Gains could also be achieved for streetscape, child safety and accident rates
without any corresponding loss to transport capacity. Examples of other projects are included here to
provide a context.
The purpose of this briefing note is to set out the various issues and seek the informal views of the
Cabinet Members for Street Environment and Children’s Services as to whether they feel the benefits
to their areas of responsibility might indicate that the City Council should consider the possibility of
implementing any Home Zones, particularly in the light of the work being undertaken in the Queen’s
Park area.
Home Zones
Home Zones are a specific type of 20 mph zone. The speed limit is achieved not through traditional
calming methods (humps), but by making the street read as public realm rather than traditional street.
Horizontal deflection in traffic routes control speed and drivers must adopt a more careful driving
behaviour on reading the space as public realm rather than traditional roadway. The emphasis is
shifted from car to pedestrian rather than from fast car to slow car.
156
The City Council has now been approached by London Play in partnership with the Queens Park
Forum with a view to the creation of a Home Zone in Dart Street, in the Queen’s Park area.
London Play is a charity which develops and supports children’s play opportunities in the capital. It
aims to ensure that children and young people can play and have leisure opportunities, both in the
streets where they live and in public spaces. London Play are nearing the end of a three year Homes
Zones for London study, funded by the Association of London Government, which is to be presented
in City Hall at a conference on 12th March 2007.
London Play have now employed Peter Brett Associates (Consulting Civil Engineers) to undertake a
Community Consultation exercise in order to reach the stage where a concept design is created that
reflects the needs of the local users. The intention is to take the design to a Street Improvement
Review Group (SIRG) Review. If it was approved, funding from TfL could then be sought by virtue of
its 20mph status.
Since the mid 1990’s, a number of Home Zones have now been completed around the country and
also within the London area. These have been partially funded by the DfT through the Home Zone
Pilot Schemes and the more recently through the Home Zone Challenge.
The prime objective of a Home Zone (as defined by DfT Circular 02/2006 ‘The Quiet Lanes and Home
Zones (England) Regulations 2006’) is:
I attach a copy of a leaflet that has been distributed in the Queen’s Park area, for your information,
which illustrates some of the possible measures that might be used
A fuller explanation of Home Zones can be found at www.dft.gov.uk “Home Zones: Challenging the
future of our streets” that feature the DfT’s Home Zone Challenge Schemes.
Some statements on Impacts from the London Borough Challenge Schemes are included below. On
balance, Boroughs’ conclusions are that this type of road space is beneficial.
Further reporting/evaluation of Home Zone Schemes has been undertaken by TRL for the original
Pilot Schemes with the following sample of observations being recorded:
•
th
85 %ile vehicle speeds reduced from 28mph to 19mph
• Crime reduced by 90%
• Children walking to school rose slightly from 63% to 65%
• Traffic flows have fallen by about 25%
• 35% of children play outdoors more often
Dart Street
Dart Street is not calmed but is situated within an almost entirely traffic-calmed network of residential
streets that lie between two arterial roads. The existing calming surrounding Dart Street deters
movement between the two arterial roads. Whilst Dart Street is not a 20mph zone or calmed, existing
average traffic speeds are likely to be similar, based on a visual inspection in the evening peak hour
(ref. PBA)
157
The fact that Dart Street is an uncalmed stretch in an otherwise calmed network lends it to being given
a flush treatment that identifies it as a slow road but without using traditional calming, which would not
offer the benefits to the community that will use the space.
The Queen’s Park Forum undertook a Community Consultation with the following results:
• 81% concerned with vehicle speeds along Dart Street

• 60% not happy with safety of children at play
• 80% interested or very interested in a Home Zone for Dart Street
Conclusions
From a Transportation point of view I can not offer evidence that demonstrates that a Home Zone
would be detrimental. Intuitively, it feels that home zoning would incur the same opposition from those
opposed to conventional traffic calming, but case studies do not support this; the opposite is more
likely to be the case.
The Dart Street Home Zone is unlikely to have adverse effects on the current emergency services’
attendance times, those being already affected more significantly by the existing conventional calming
in surrounding streets.
The scheme is unlikely to displace traffic onto other routes but is likely to contribute to slower speeds
and lower accident rates.
The reallocation of road space to more footway area and less road space, without a reduction of traffic
capacity, is likely to have beneficial social impacts. Evidence from other schemes supports this.
Recommendations
I would recommend, therefore, that Home Zones are treated differently than the traditional traffic
calming techniques that have been so far suspended within the Borough.
I am inclined to advise that this authority should examine the proposals with London Play and their
consultants and consider the merits of taking the scheme forward when more details and information
has been gathered.
I would be interested to hear your views.
Martin Low
DIRECTOR OF TRANSPORTATION
158
STATEMENTS FROM LONDON BOROUGH CHALLENGE SCHEMES
Source: www.homezones.org.uk
LB of Bromley
Traffic flows and speeds have been reduced. Young children are regularly using the garden area with
parent’s supervision and there is a feeling of increased safety. Incidents of vandalism have dropped,
possibly due to combination of activity, improved lighting and CCTV. There has been an increased
confidence in investing in the area with Broomleigh Housing Association currently building 17 new
houses on the estate.
LB of Camden
15% of residents who responded in the streets affected said that they walked, cycled or used public
transport more as a result of the Home Zone. There was both a reduction in the speed and the
number of vehicles. The scheme has provided safe places for the children to play. 82% of residents in
the streets affected said that more children and young people were playing in the street as a result of
the Home Zone. Their children have been meeting and playing with other children that they would not
otherwise have had the opportunity to meet.
24% of respondents in the streets affected felt that anti-social behaviour had reduced as a result of the
scheme. Figures show that crime incidents have halved including substantial reductions in theft of and
from vehicles, criminal damage of property, common assault and actual bodily harm.
LB of Greenwich
There has been complete elimination of the rat-run between Princes Street and Stowage, so making
the area much safer than before. A significant environmental improvement and a sense of place has
been commented on, particularly near Gilbert House / St Nicholas House and outside the Armada Hall
Community Centre. Some residents still feel threatened by too much traffic intrusion but traffic speeds
throughout are considerably slower than before, so the risk of serious accidents has been substantially
reduced. By giving a clear message that the area is being cared for it has reduced the incident of fly-
tipping in Borthwick Street and other such anti-social behaviour.
LB of Southwark
A number of aims were set for the Home Zone and many of these were achieved. The quality of the
street has been improved, traffic speeds have reduced, parking levels were maintained and the streets
feel safer. Although pedestrians feel a sense of priority at limited locations only, it is considered that a
robust environment has been created.
Royal Borough of Kingston upon Thames

An improved community spirit has been felt through an increased feeling of confidence and ownership
of the street. The scheme has brought people together by making the residents take a pride in their
surroundings. The environment and residential amenity has greatly improved and this may be a
contributing factor to the drop in recorded crime.
159
Appendix G
Final Concept Design
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161
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PBA Document Control Sheet

Project Ref : 18984

Report Title : Community Planning Project, Summary Report

Date : 24 July 2007

Name Position Signature Date

Checked by P Rogers Associate 24/07/07

*Authorised P Rogers Associate 24/07/07

For and on behalf of Peter Brett Associates

Issue Revision Description Date Signed

1 Draft Draft 04/05/07

2 Final Final Draft 15/05/07

3 Final Final Draft 17/06/07

© Peter Brett Associates 2005

3 Community Planning Strategy....................................................................... 6

4 Community Profile and Baseline Context......................................................11

5 Previous Consultation Work ........................................................................27

6 Local Children’s ‘Re-designing Dart Street’ Art Competition ..........................36

7 Community Questionnaire Survey ................................................................43

8 Community Planning Day ............................................................................61

9 Final Exhibition Day ....................................................................................69

11 Liaison with Key Professional Stakeholders..................................................77

12 Residents Design Advisory Group................................................................80

13 Final Concept Design ..................................................................................81

14 Indicative Budget for the Dart Street Home Zone ..........................................88

15 Next Steps and Way Forward ......................................................................90

Appendix A Street Context Plan ..........................................................................95

Appendix C Questionnaires in English, Bengali and Arabic .................................112

Appendix D Detailed Community Questionnaire Survey Findings ........................119

Appendix E Adults Detailed Comments in the Community Questionnaire Survey .130

Appendix F Dart Street Community Planning Project Briefing Note .....................154

Appendix G Final Concept Design .....................................................................160

Special thanks go to:

2.2 HZfL Programme Objectives

2.2.1 In five designated London neighbourhoods, where there is existing community

• Broaden and strengthen the participation of local communities in the design of

• Reduce road traffic accidents, particularly involving children.

• Encourage and empower local communities to work in partnership with local

2.3 Dart Street Community Planning Project Objectives

• Have a series of community planning and consultation strategy meetings with

• Produce an illustrated report, showing initial and amended designs, of the

3 Community Planning Strategy

3.1.3 The CPCSG was made up of:

• Councillor Paul Dimoldenberg

• Angela Piddock, Headteacher, Wilberforce Primary School

• Noreen O'Neill, Local Resident

• Fiona Flaherty, Local Resident

• Manny Hothi, Neighbourhood Development Officer, Queen’s Park Forum

• Fabian Sharp, Manager, Queen's Park Forum

• Anna Gilmour, Home Zones Project Manager, London Play

3.1.4 All the meetings took place at the Beethoven Centre

3.2 Key Elements of the Strategy

a. Local children’s art competition

b. Dart Street Area community questionnaire survey

c. Community planning day and street party

d. Newsletter and website information

e. Liaison with key Council, Health and Highways stakeholders

f. Development of Residents’ Design Advisory Group

g. Final Exhibition Day

3.3 Local Children’s Art Competition

• What do you like about Dart Street?

• What do you not like about Dart Street?

• What one thing would you like to see in Dart Street?

3.4 Dart Street Area Community Questionnaire Survey