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    Jen Yao

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    Jen Yao has a B.A. in English with a concentration in creative writing and minors in Spanish and business management from Salem State University. She has work experience in customer service roles at a movie theater and bank, and has held several administrative positions for her university's alumni association, campus police, and honors program. Additionally, she has volunteered with various charity organizations and has teaching experience. Her skills include publishing software and being multilingual in English, Spanish, and Chinese.

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    Jen Yao

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    59 views2 pages
    Jen Yao has a B.A. in English with a concentration in creative writing and minors in Spanish and business management from Salem State University. She has work experience in customer service roles at a movie theater and bank, and has held several administrative positions for her university's alumni association, campus police, and honors program. Additionally, she has volunteered with various charity organizations and has teaching experience. Her skills include publishing software and being multilingual in English, Spanish, and Chinese.

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    Jen Yao has a B.A. in English with a concentration in creative writing and minors in Spanish and business management from Salem State University. She has work experience in customer service roles at a movie theater and bank, and has held several administrative positions for her university's alumni association, campus police, and honors program. Additionally, she has volunteered with various charity organizations and has teaching experience. Her skills include publishing software and being multilingual in English, Spanish, and Chinese.

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    © All Rights Reserved
    Download as DOCX, PDF, TXT or read online from Scribd
    Flag for inappropriate content
    Download as docx, pdf, or txt
    59 views2 pages

    Jen Yao

    Uploaded by

    api-311748382
    Jen Yao has a B.A. in English with a concentration in creative writing and minors in Spanish and business management from Salem State University. She has work experience in customer service roles at a movie theater and bank, and has held several administrative positions for her university's alumni association, campus police, and honors program. Additionally, she has volunteered with various charity organizations and has teaching experience. Her skills include publishing software and being multilingual in English, Spanish, and Chinese.

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    Jen Yao

    93 Spring Court Ext. Woburn, MA 01801


    508-521-0149
    jencyao@gmail.com
    Education:
    B.A. Salem State University, 2018
    Major: English, Concentration in Creative Writing
    Minors: Spanish and Business Management
    GPA: 3.9
    Honors Commonwealth Program
    Experience:
    Box office cashier, Showcase Cinema, National Amusements.
    Answered phones, processed transactions, ran cash register, provided
    customer service
    Bank teller, Northern Bank and Trust Company. Conducted financial
    transactions, answered phones, balanced drawer, filled out and
    organized paperwork, provided customer service, exercised
    professionalism and confidentiality
    Alumni Ambassador, Alumni Association, Salem State University.
    Answered phones, exercised respect and cordiality, filled out
    necessary paperwork
    Shuttle dispatcher, Campus Police, Salem State University.
    Answered phones, organized three drivers, filled out necessary
    paperwork
    Newsletter editor, Honors Program, Salem State University. Wrote
    articles, organized layout, edited overall newsletter

    Charity work: mission trips to Lynn, MA and New York 2010-2012, CBCGB
    Summerbridge 2010-2012, Council of Social Concern Food Pantry 2012-13,
    Northeast Animal Shelter 2015

    Skills: Adobe Publisher, multilingual (English, Spanish, and Chinese)

    Other: journalist and editor in chief in Woburn Memorial High School 201214, teaching assistant at Reeves Elementary School 2013-14, Honors
    Program e-board at Salem State University 2015-present

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