A STUDY ON CUSTOMERS PREFERENCE TOWARDS TO FILPKART

PURCHASE
QUESTIONNAIRE FORM
Please read each questions carefully and indicate your habit by selecting the most
appropriate choice

1. Name:

2. Gender:
Male
Female
3. Age:
16 to 20
20 to 26
26 to 32
4. Education level:
Bachelor Degree
Master Degree
Ph.D. Degree
5. Occupation:
Employee
Self Employee
Business
6. Monthly income:

Less than Rs.5000 to 10000

10000 to 15000
15000 to 30000
More then 40000

7. Have you ever had online shopping?

Yes
No

8. How many times you have online shopping during last

year?...................................................................
9. What type of commodity you purchase
oftentimes?................................................................................
10. Do you get all kind of product from online Shopping?
Yes
No
11. How do you make payment?

Cash on Delivery
Net banking Payment
Cash on monthly
Other Please specify .

12. Are satisfied with price of Product by all the time?

Yes
No
13. Most of purchase done by?
PC
Smart Phone
14. How you felt any problem while conducting online shopping? If yes what kind of
problem

Delay in delivery
Cheap quality of product
Product change
Non-delivery
Others
please specify

15. If you had never online shopping, please specify the reason

No , I had online shoping

I dont know about online shopping
Risk of credit card transaction
Internet literacy & Risk of identity theft
Other reason, Please specify
.

Any Suggestion on
Filpkart.....
...................

Thanks for Your attention!