Combined Services Statement SERVICE ADDRESS ume City of Asheville and Metropolitan Sewerage District S18 SHEETEN EXD 2515461 ‘ACCOUNT NUMBER | _ CUSTOMER NUM CITY OF ASHEVILLE Presoed Fiat. Cas 1530308, | 2015907 Siem ncameem USPosage pee ey ee LAST PAYMENT POSTED 17022015 Permit 22 LAST PAYMENT AMOUNT $189828 | [CURRENT BILL DATE 1272372015 PHOENIX PROPERTIES PO BOX 5423 PAYABLE ON OR BEFORE owr2eot6 | ASHEVILLE, NC 28813-5423 camer Glaaoer wus et etosygbevey et stellt tht BALANCE FORWARD $0.00 fo rd $2044.68 If you have any questions concerning this bill cll Customer Services (828) 251-1122 Service _ Service Period Days Meter Number Current Previous Consumption WATER for2072015 to (217018 68 11458985 S710 5546 164 COF Total Consumption 164 CCF [Epes (These services not affiliated WATER CONSUMPTION CHARGE ‘SEWER TREATMENT $701.82 CAPITAL IMPROVEMENT FEE SEWER MAINTENANCE "33840 a Total MSD”. 373832 STORMWATER. SOLID WASTE FEE Total city au wow.ashevilenc.gov_* _(828)251-1122 www.nsdbc.org * _(828)254-9646 Visit www. ashevillenc.gov and click Online Services, Online Services Menu, then Utiity Bill Payment for access. (Or enter the following web address in your browser htips://selfservice.ashevillenc.goviMSSiaitizens/default.aspx. The City of Ashevile will be closed for the holidays on December 24, 25, and 28, 2015 and for New Year's on January 1, 2016. Retain this portion for your records. Please tear below on perforation. See reverse sie for Customer information. PLEASE RETURN THIS PORTION OF STATEMENT WITH YOUR PAYMENT PHOENKX PROPERTIES USING THE SEND AND RETURN ENVELOPE. SRR Nae Eee RN TEN CREEK RD PAYABLE ON OR BEFORE] 01/12/2016 [ACCOUNT NUMBER 530308 | [cusTOMER NUMBER 2015007 BILL NUMBER 2515461 BALANCE FORWARD I $0.00 CITY OF ASHEVILLE : PO. BOX 733 [CURRENT AMT DUE $2044.68 ASHEVILLE, NC 28802-0733 TOTATAMTDLE canes ALLE aol EE ED el eee Make Check Payable to: City of Asheville OOCOLO42OLbYOeSS4LLBOOO0zZ044EaRCUSTOMER INFORMATION PAYMENTS: ‘Your payment must be RECEIVED in our office on or before the due date indicated on the front of ths bill. Please allow 7- 10 days for mailed payments to be received. ‘The due date on your bill is for current charges only. If you have a balance forward, your account may be subject to cut-off. Failure to make payment as noted above may result inthe assessment of delinquent fees and/or termination of service. Bank Drafts will be posted to your account up to 3 days before the due date indicated on the front of this bill. For payment arrangement information, please call 828-251-1122. FEES: ‘© The base fee is used to cover the relevant costs of billing. Those costs include: customer services and water maintenance ‘personnel; material and computer resources to produce bills; postage and other related expenses. A delinquent fee of $15.00 will be assessed to accounts not paid on or before the due date. A disconnect/reconnect fee of $50,00 will be assessed to any account scheduled for termination because of nonpayment. ‘Accounts are eligible for termination 15 days after due date, ‘A service fe of $25.00 will be assessed for each check or bank draft returned unpaid by the bank. Note: The amount ofthe ccheck/draft plus the service fee will be debited to the account upon receipt ofthe unpaid item. The status of the account bbe the same as the time of initial payment... Ifthe account was delinquent at the time the unpaid item was issued, the account will revert to delinquent status and be subject to termination for nonpayment. ‘¢ Damage to or tampering with meters or other parts ofthe water system or obstructing access to meters will result in the following penalties: $200.00 for the first violation, $500.00 forthe second violation, and a new meter tap and fee for additional violations after the second violation. ADJUSTMENTS: ‘* Leak adjustments are conditional upon the repair of the leak by the customer within 30 days of the leak detection or change in normal water usage. ‘+ Customer requests for billing adjustments due toa private side leak must be made in writing, within 45 days of the leak repair, and include proof of repair. ‘* A maximum of 2 leak adjustments may be made in any 24-month period, ‘+ NOTE: Assessment of one fee does not preclude the assessment of other fees when applicable, QUESTIONS: ‘© Conceming MSD items, please call the Metropolitan Sewerage District at $28-254-9646. * Concerning water, water conservation or recycling items, please call Customer Services at 828-251-1122, * Concerning Stormwater items, please call $28-232-4567. ABBREVIATIONS: © W= Water . © COA=City of Asheville .