Professional Documents
Culture Documents
Kerry Resume Current 1
Kerry Resume Current 1
Kerry Resume Current 1
Experienced business professional seeking a position that will allow further growth and development
while incorporating previous work experiences in training, customer service, and business
management. Proven leadership skills and interpersonal skills that have been developed by leading
teams of ten to twenty employees over the past ten years of retail management, providing front-facing
customer and administrative support in a variety of settings.
Employment History and Military Service
MPG RAPID REFILL Bellingham, MA
Store Manager, March 2015 to Present
Education
QUINSIGAMOND COMMUNITY COLLEGE WORCESTER, MA
Business Administration Transfer Option, 2009 to 2013
Associate of Science, Business
GPA: 3.59/4.0
NICHOLS COLLEGE DUDLEY, MA
Business Management and Marketing2013 to Present
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Kerry Thurlow
16 5th Avenue Apt#1 Webster, Massachusetts, 01570 (774)321-4600 kerrysthurlow@gmail.com
Skills Summary
Computer Savvy
Report Preparation
Scheduling & Time
Management
Marketing & Sales
Professional Experience
BUSINESS MANAGEMENT/BUSINESS OPERATIONS
Recruit, hire, train, supervise, coach and develop part time and full time team members
Complete onboarding process with newly hired team members including hiring documents, benefit documentation, and
orientation
Ensure accurate payroll records are completed by verifying hours worked with department managers and conduct
timecard audits to ensure compliance with company policies and state regulations
Maintain Empower HRIS and make updates to employee records for pay rate changes, department changes, and transfers
to other locations
Respond to employee relations issues including new hires, terminations, employee complaints and assists management
with employee relation issues
Develop relationships with customers and vendors to ensure response to needs and maximize sales opportunities
Plan and order grocery, tobacco, and dairy orders using base inventory levels to maximize sales and meet customer needs
Research inventory variances and manage shrink levels to optimize gross margin in grocery, food service, and tobacco
categories
TRAINING/PRESENTATION
Provided one on one training to newly hired store managers and assistant managers in all areas of store operations
including, vendor relations, store paperwork, product ordering, implementing monthly promotions, retail price changes,
and store conditions
Co-authored company unique training seminars, policies and procedures used to improve retail invoicing corrections,
guide store operations, and improve business operations
Presented training seminars to internal audiences including newly hired assistant managers and store managers as well as
recently promoted associates to ensure satisfactory progression along the company career path
Developed training checklists for front end cashiers, cash office supervisors, deli clerks, and liquor store cashiers
Prepared training outcome reports and employee tracking after training completion
MARKETING
Create PowerPoint presentations for projects and company unique training seminars
Conduct job fairs and hiring events to meet specific company needs
Foundation of marketing principles, writing clear concise content for promotional materials
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