GABRIELA RIVERA

12101 FGCU Lake Parkway East, Fort Myers, FL 33965 | 347-4291395 | gabrielanrivera123@gmail.com

EDUCATION
FLORIDA GULF COAST UNIVERSITY, Fort Myers, FL
Pursuing a Bachelors in Social Work

May 2016
GPA: 3.5/4.0.

Deans List August 2013, August 2014, and January 2015

RELATED EXPERIENCE
Florida Gulf Coast University, Fort Myers, FL
Eagles Inspire! Mentor during Fall 2014 for students ages 12-18 from the Boys and Girls Club of Lee County.
Responsibilities included educating the mentee about the University during Eagle Expo.
Mentor during Spring 2015 for students ages 14-18 from the Childrens Network. Responsibilities included participating
in group and individual activities to provide a stable, healthy and positive relationship to the mentee.
Volunteer at Guadalupe Center in Immokalee, FL. Responsibilities included recording daily observations of childrens
behavior and activities; monitoring behavioral patterns and develop assessment and profiles.
Committee Member for Housing Diversity and Civility Committee. Responsibilities included planning housing events for
over 4,000 residents and promoting initiatives.
Software
Proficient in Microsoft Excel, Word, PowerPoint, Windows OneNote and Google+ programs.
Language
Bilingual Conversational Spanish

OTHER WORK EXPERIENCE

January 2016
Present Day

Sales Associate, ANN INC., Fort Myers, FL

Consistently provides an exceptional client experience
Recovers and replenishes the store, executes merchandising directives and maintains visual
merchandising presentations

August 2015
Present Day

Intern, Community Cooperative, Fort Myers, FL

Determines clients' requirements by completing intake interviews

Monitors cases by verifying clients' attendance; observing and evaluating treatments and
responses; advocating for needed services and entitlements; obtaining additional resources;
intervening in crises; providing personal support
March 2015
Present Day

Resident Assistant, FGCU Housing and Residence Life, Fort Myers, FL

Engage and plan programs for up to 48 residents
Respond to student concerns and crisis situations
Understand, explain, enforce and support all Office of Housing & Residence Life and University
policies and procedures.

May 2014 August

2014

Sales Clerk, Navy Exchange, NAVSTA Rota, Spain

Maintained proper and exemplary customer service skills to American and European customers
Established proper documentation of products and services provided

May 2012 June

2012

Lifeguard, MWR Aquatics NAVSTA Rota, Spain

Acted immediately and appropriately to ensure the safety of clients in the event of an emergency
Provided emergency care and treatment as required ensuring patron comfort and safety.

May 2010 June

2010

Admin Clerk, MWR Veterinary Clinic NAVSTA Rota, Spain

Maintained patient records and maintained effective inventory control of medicines and supplies.

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