CHINA

Lisa Williams
Administrative Professional
Telecommunications SP16

MAP OF CHINA

www.chinapage.com/map/map.html

STEPHAN & KATIE AT GREAT WALL

IT IS OVER 13,000 MILES LONG AND IS BIG ENOUGH TO BE

SEEN FROM OUTER SPACE

THE OFFICIAL
LANGUAGE OF CHINA
IS MANDARIN
Students are often taught
mandarin as Yuwen in their
schoolbooks. There are over
80,000 Chinese words; however,
3,000 words are used daily.
English is a required course in
China and many Chinese people
can speak basic English.

COUNTRY CODE: 86
U.S. exit code is 011 (from U.S. and Canada) + 86 + area code + phone number
For example: 011 86 20 #### ####

http://www.worldtimeserver.com/current_time

CHINA TIME IS CST (CHINA STANDARD TIME)

AND DOES NOT UTILIZE DAYLIGHT SAVINGS
TIME
China is 13 hours ahead of Wausau, Wisconsin
9:00 a.m. here is 10:00 p.m. in Beijing, China

CHINESE HOLIDAYS
Legal Holiday

Date

2016

2017

New Years Day

January 1

January 1 - 3 of

December 31, 2016

-January 2, 2017 of

Chinese New Year

February 8

February 7 - 13 of

January 27 February 2

Qingming

April 4

April 2 - 4 of

April 2 - 4 of

May Day

May 1

April 30 - May 2 of

April 29 - May 1 of

Dragon Boat

June 9

June 9 - 11 of

May 28 - 30 of

Mid-Autumn Day

September 15

September 15 - 17
of

October 1- 8 of

National Day

October 1

October 1- 7 of

October 1- 8 of

http://www.travelchinaguide.com/intro/focus/calendar.htm

CUSTOMS AND MANNERS

Impacting Customer
Service
Meetings start with the shaking of
hands and a slight nod of the head. Do
not be overly vigorous when shaking
hands as the Chinese will interpret this
as aggressive.
Chinese are not keen on physical
contact-especially when doing
business. Do not put your arm around
someones shoulders.
Saying thank you is seen as being
over polite and without meaning.
Business cards are exchanged on an
initial meeting. Make sure one side of
the card has been translated and
printed in Chinese letters using gold ink
as this is a favorable color.

Receiving Gifts

Doing Business

If you receive a gift, appear thankful,

and dont open it until later, as this
is bad manners in China.

Relationships are very formal in

China. Keep dealings at a
professional level.

Gifts should be exchanged for

celebrations, thanks for assistance
or as a sweetener for future favors.

Establish a intermediary contact

to act as a reference, be your
interpreter and navigate you
through the bureaucracy, legal
system and local business
networks.

Even numbers are considered good

luck, with number four being the
exception. It is appropriate to send
one gift or send them in pairs.
Some common gift giving ideas are:
books, music CDs, perfumes,
cigarettes and candies from your
country.

Meetings must be made in

advance. Avoid all national
holidays, especially Chinese New
Year.

FAXING AND
TELECONFERENCE
Sending a fax to
China
Can be very expensive from a
regular phone line
Some subjects may be
considered sensitive and are
not suitable for faxing to China.
Be careful what you send!

Efax or myfax
Services allow you to send
unlimited international faxes to
China simply through your
regular email for cheaper than a
single long distance phone call
to Asia.

Free International
Conferencing
Save time and money.
Global audio and web conferencing easy.
Up to 25 participants.
Videoconferencing increases efficiency
and results
Six types of teleconference:
1. Audio
2. Audiographics
3. Computer
4. Video conferencing
5. Business television

https://www.howtofax.net/
https://www.freeconferencecall.com
www.tecweb.org

6. Distance education

CULTURAL CONSIDERATIONS
Be careful when complimenting someone's possessions or they may feel that you want it, and the host is
required to be very accommodating to the guest in Chinese culture and will feel obligated to give it to you.
The oldest person is always greeted first as a sign of respect.
Be punctual because it is considered a virtue in China. It shows respect for others.
At a banquet or on formal occasions, its polite to sample all the dishes, and at the end of the meal leave a
little on the plate to demonstrate the generosity of the host.

I FEEL THIS WAS A GOOD PROJECT. I LEARNED A

LOT ABOUT MODELING PROFESSIONALISM IN THE
WORKPLACE AND MANAGING ADMINISTRATIVE
PROJECTS ESPECIALLY IN A FOREIGN COUNTRY. BY
APPLYING TECHNOLOGY SKILLS IN THIS PROJECT, I
COULD DEMONSTRATE EFFECTIVE WORKPLACE
COMMUNICATIONS.
Lisa Williams

REFERENCES
http://www.travelchinaguide.com/intro/focus/calendar.htm
https://www.howtofax.net/
https://www.worldtimeserver.com/current_time
www.chinapage.com/map/map.html
www.tecweb.org