THERESA ELIZABETH FORSTER

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SUMMARY

Strong customer focus

Passionate about creating and working in high performing teams

Ability to work independently as well as within a team

Highly organised with a proven ability to manage multiple priorities and tasks

Excellent written and verbal communication skills with a proven ability to;
network with internal and external bodies and subject matter experts
facilitate training
foster positive relations in the work and social environment
Dedicated and committed with a strong work ethic

Positive attitude
Ability to apply my skills and abilities to different situations and industries as evidenced by my
diverse work experience including agriculture, hospitality, retail and childcare
Thrive on using initiative for problem-solving

Driven to go above and beyond what my job entails

EDUCATION
Bachelor of Business, Business Management majoring in Human Resources, University of Queensland
Cert III in Agriculture, Southern Queensland Institute of TAFE
Responsible Service of Alcohol (RSA)
Completed Year 12, The Glennie School, Toowoomba, Queensland

PROFESSIONAL HISTORY
Apr 2014 Current

RM Williams, Perth, Western Australia

Sales Associate
Key responsibilities:
Store Maintenance
Sorting through merchandise and organising for display
Maintaining customer relations
Actively selling product on the shop floor
Running one of the freestanding stores and/or concession stores unsupervised

Sep 2013
March 2014

Llewellyn Grazing Co., Longreach, Queensland

Station Logistics Co-ordinator
Key responsibilities:
Co-ordinating a small team of staff for a variety of jobs between two pastoral
properties (120km apart)
Training fulltime staff in constantly evolving duties
Organising and training volunteer staff
Implementing drought management strategies for each property

Theresa Elizabeth Forster

0416835710

Administrative tasks relevant to the everyday running of the business eg. Basic
bookkeeping, stock fodder orders, phone duties
Major achievements:
Improved drought management effectiveness by implementing new feed dispersal
programs and techniques
Successfully managing one of the pastoral properties in the temporary absence of
the owners for 2 weeks
May 2010 Sep 2013

Hillstone, St Lucia, Queensland

Supervisor
Key responsibilities:
Setting up, serving and running various functions and conferences ranging in size
(20 to 180)
Selling and serving beverages
Processing financial transactions
Assisting in training and instructing new staff members
Customer service
Various associated maintenance and cleaning duties
Major achievements:
Reduction in staff turnover. Feedback suggested this was due to my consistency of
leadership and focus on developing and coaching staff in my charge
Enhancing the workplace culture by co-organising functions and gatherings
involving co-workers

Mar 2010 Feb 2013

Bachelor of Business
Full time study
Major achievements:
Achieved placement on Deans Honour Roll

Mar 2009 Feb 2010

Air Central West

Personal Assistant/Administrator
Key responsibilities:
Collating bookings and quotes for government and private charters
Communicating with and organising key requirements (matching time frames,
travelling compatibility, passenger weights) for tour groups
Scheduling tours and arranging all related accommodation and relevant bookings
Processing all related financial transactions
Administrative Tasks
Major achievements:
Implementing a computer based system for bookings and other administrative
processes
Assisting in the start up and running of the companys website
Assisted in the recruitment process of pilots
Monitored pilots rostering to ensure adherence to correct flying hours for each pilot

Jan 2008 Dec 2008

Queen Ethelburgas College

Gap Assistant
Key responsibilities:
Supervising and caring for primary children in the boarding house
Administrative tasks
Childcare duties
Co-ordinating activities for students
Assisting coaching various sports
Major achievements:
Implementing after-school care activities to engage the children

Theresa Elizabeth Forster

0416835710

Feb 2006 Dec 2007

RMs Polo Bar & Bistro

Waitress
Key responsibilities:
Setting up and serving at various functions ranging in size (10 120)
Providing a la carte service
Selling and serving food and beverages
Processing financial transactions
Customer service
Various associated maintenance and cleaning duties

REFEREES
Available on request

Theresa Elizabeth Forster

0416835710