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  • WCMS 3G Coverage and Browsing Related Issue 31st August 2015

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    Syed Shujaat Ali
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    The document contains a table listing customer complaints about 3G network issues including slow browsing and signal fluctuations. It includes details such as customer MSISDN and IMSI numbers, complaint details, dates, locations, signal strength indications, site information, and resolution status. There are 8 reported issues mostly related to slow browsing from customers in Rawalpindi and Islamabad dating from August to September 2015.

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    The document contains a table listing customer complaints about 3G network issues including slow browsing and signal fluctuations. It includes details such as customer MSISDN and IMSI numbers, complaint details, dates, locations, signal strength indications, site information, and resolution status. There are 8 reported issues mostly related to slow browsing from customers in Rawalpindi and Islamabad dating from August to September 2015.

    Copyright:

    © All Rights Reserved
    Download as XLSX, PDF, TXT or read online from Scribd
    Flag for inappropriate content
    Download as xlsx, pdf, or txt
    9 views5 pages

    WCMS 3G Coverage and Browsing Related Issue 31st August 2015

    Uploaded by

    Syed Shujaat Ali
    The document contains a table listing customer complaints about 3G network issues including slow browsing and signal fluctuations. It includes details such as customer MSISDN and IMSI numbers, complaint details, dates, locations, signal strength indications, site information, and resolution status. There are 8 reported issues mostly related to slow browsing from customers in Rawalpindi and Islamabad dating from August to September 2015.

    Copyright:

    © All Rights Reserved
    Download as XLSX, PDF, TXT or read online from Scribd
    Flag for inappropriate content
    Download as xlsx, pdf, or txt
    of 5

    Sr#

    MSISDN

    3
    17
    18
    20
    25
    27
    28
    29

    923335455857
    923379840693
    923215558925
    923335151207
    923335959933
    923329977600
    923325766104
    923345075349

    IMSI

    Nature of Complaint

    3G
    3G
    3G
    3G
    3G
    3G
    3G
    3G

    Complaint Id

    Signal Fluctuation Iss 083115-23


    Slow Browsing compla083115-21
    Slow Browsing compla083115-34
    Slow Browsing compla083115-49
    Slow Browsing compla090115-11
    Slow Browsing compla083115-40
    Slow Browsing compla083115-42
    Slow Browsing compla090115-44

    Complaint Date Region

    08/31/2015North
    08/31/2015North
    08/31/2015North
    08/31/2015North
    09/01/2015North
    08/31/2015North
    08/31/2015North
    09/01/2015North

    Party A CityParty A area

    RAWALPINDSatellite to
    RAWALPINDWestridge-II
    RAWALPINDNaseerabad
    RAWALPINDSaddar
    ISLAMABADKhanna Bri
    DARGAI
    Dargai
    RAWALPINDAskari-XII
    ISLAMABADSoan Garde

    Party A location

    Cluster

    house no. 857, block no. B, satelite town rawalpindi


    RAWALPINDI_CLUS
    HOUSE NEAR DEWAOO ADA STREET NUMBER 4 MEHBOOB LINE
    RAWALPINDI_CLUS
    house num 152 street 2 gulshan mehrya opposite kohnoor milRAWALPINDI_CLUS
    addam gee road,Hathi chock
    Karachi_Cluster_1
    H#78 St#06 Phase# 02 Ghouri Town NEar Allied School Isla RAWALPINDI_CLUS
    main bazar dargai
    MARDAN_CLUSTER
    House no.151, st no.3, Askari XII, Near Qasim Market, RawalpiRAWALPINDI_CLUS
    h no. 16, main double road, Aghosh Sawan Garden, IslamabadRAWALPINDI_CLUS

    Problem SinceProblem Occurs


    Other
    In Contact Number Handset

    20/08/15
    Both (Indoor,
    31-Aug-15 Indoor outdoo
    7/26/2015 Indoor outdoo
    31-Aug-15 Indoor outdoo
    28-Aug-15 Basement
    31/08/2015 09:0Outdoor
    8/31/2015 Indoor outdooNA
    8/1/2015 Indoor outdoo

    Signal Strength
    Indication on Cell

    3005170681 GALAXY GRAND II DUOS (SM-GH/H+(3G)


    3345065653 Huawei
    4
    3215558925 Nokia
    4
    3345108794 Sony / Sony Er
    4
    3335959933 Sony / Sony Er
    5
    3339777600 Q-Mobile
    FULL
    Huawei
    full
    3325268465 Samsung
    full

    Site ID
    (New site
    planned,
    RF
    expansion
    planned,
    redesign,
    operationa
    Package Receive SpeedEng_CodeRF Comments l issue)

    *5050#
    10kbs
    weekly ligh
    super card
    Mega Inter10kbps
    FREE
    3G
    Yes
    512 kbps
    Super card100kbps

    Resolved
    Not Responding
    Not Responding
    Resolved
    Not Responding
    Not Responding
    Not Responding
    Resolved

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