Hi Kalyan,

Please provide us with your best contact number and time to reach out to you OR
if this require urgent assistance please contact the VMware Service Desk (VMSD)
at 1-888-VMWARE8 (1-888-869-2738) or 650-842-9200 outside the U.S and reference
this ticket.
Regards,
VMSD

Problem With: Product Name

Issue Description: (Summary)
User Contact Number: (Incase the Resolver Team or VMSD want to follow up)
Error Message (If Any): (Capture all error messages)
Troubleshooting Steps Taken: (Steps taken to fix the issue or attempted)
HelpNow KB Article Followed: (Mandatory)
Next Course Of Action: (If Issue Not Resolved)

www.geckoandfly.com

Hello Prasad ,

Please install the RSA software from the below location:

Windows: ftp://ftp.rsasecurity.com/pub/agents/RSASecurIDTokenAuto411.msi
Mac: ftp://ftp.rsasecurity.com/pub/agents/RSASecurIDMac411.dmg
Due to security reasons, the activation code will be provided only on the phone.
Please call us so that we can assist you further. please contact the VMware Serv
ice Desk (VMSD) at 1-888-VMWARE8 (1-888-869-2738) or 650-842-9200 outside the U.
S and reference this ticket.

Thank You,
VMware Service Desk