Lets CHAT!

Small Group Health

Coaching Pilot Program
The Lets CHAT! program was a six week pilot program designed to provide
participants with the tools, social support, and accountability to assist in their weight loss
journeys. Eligible employees who completed all six sessions will earn their Weight
Smart Badge, worth $50, in the Healthy Rewards payout on September 22, 2016.
Marketing for the program occurred through the LiveLifeWell portal and registration was
on a first-come, first-serve basis. The health coaching program was held at Moses Cone
Hospital, with two session times available, 12:00pm-12:30pm and 12:30pm-1:00pm.
Each session time was capped around six participants to ensure the small group
environment. The sessions were facilitated by two Certified Health and Wellness
Coaches.
Thirteen employees originally registered to participate in the program, with nine
attending. The 12:00pm-12:30pm group consisted of five participants and the 12:30pm1:00pm group consisted of four participants. One group member from the 12pm session
only attended three sessions and one group member from the 12:30pm session had to
drop out of the session due to time conflicts. Therefore, seven of the original nine (78%)
employees successfully completed the program and will earn their Weight Smart Badge.
Majority of the sessions were held face-to-face, but telephonic coaching was offered as
a makeup option for those who could not attend.
Employees were provided with a Welcome Packet, prior to the beginning of the
program, which described the coaching alliance and asked thought provoking questions
in preparation for the first week of health coaching. The first week of the Lets CHAT!
program provided participants with the format of the sessions, what to expect from the
program, and what a health coach is. Each group member received a Wheel of Life
Satisfaction Tool and a Health Coaching Pre-Survey to complete. The following four
weeks of the program provided tools (adapted from UNCGs Health Coaching
Programs) for group members to work through, group discussion, and action
planning/goal setting. The final week consisted of completing a final Wheel of Life
Satisfaction Tool, a Health Coaching Post-Survey, and a Program Satisfaction Survey.
The group members compared their pre and post-materials, discussed the changes
they have made over the course of the program, and provided feedback to the
facilitators. The results from the pre/post materials, goal progression, and program
satisfaction results of the group and provided below. In addition to the graphs and tables
to illustrate the progress made by employees over the six weeks, their feedback about
the program is as follows:

1. How could we improve the Lets CHAT! program?

Longer time if possible.
Accountability partners established.
Meet on a different day during the week, i.e. a Wednesday.
Maybe have a midweek check-in via phone or email-more accountability.
It was great. Maybe longer?
More meetings- 12 weeks, some sort of additional check-in midweek.
Offer more sessions- 6 weeks seemed too short. I feel like were just getting
started/getting to know each other.
Longer session (1 hr. vs. hr.), 12 weeks vs. 6 weeks.
Time and day was good for me. Sharing with coworkers is a good resource.
Depending on the amount of people attending maybe have more than just one
day a week. That way people can pick on more than just one day. Be more
flexible with schedules (days and time).
2. Is there anyone who deserves special recognition (did something
outstanding)?
Becca and Lindsey were AWESOME!
Lindsey did a great job facilitating useful conversations that encouraged us and
held us accountable. Becca is always awesome too!
Lindsey and Becca were awesome co-facilitators-very positive, helpful, and
motivating.
Lindsey and Becca did GREAT JOB!!
It is always nice to have Becca in the group. She is always positive and present.
Lindsey made a wonderful job with all the material.
Becca and Lindsey both deserve special recognition for putting this together.
3. Other comments:
Thanks for this opportunity!
Have a group established at specific sites (MCHP ) if enough interest from
employees.
Might be nice to have more specific groups- such as for stress, or weight, or
time management, etc.
I thought the size of the group was very appropriate and loved writing goals out
each week for accountability. I loved that the facilitators also did goals and were
transparent when they didnt completely meet them.
It was great to have an option to connect by phone (when needed), but face-toface was better for me-accountability and motivation.
Great program!
Really well done.

Pre-Health Coaching Survey Results

#

Question

Taking an active role in my own health behaviors is the most important

thing that affects my health.
I am confident I can help prevent or reduce concerns associated with my
health.
I understand my health behaviors and what causes them.
I know how to prevent issues that may negatively affect my health.
I have been able to adopt positive changes in my health behaviors that
contribute to a healthy weight.
I am confident that I can maintain a healthy weight through lifestyle
changes, even during times of stress.
By investing in my own health, I am investing in Cone Health.
Committing to health behaviors/activities is a top priority for me.
I have access to a variety of resources for health and wellness to reach my
weight management/loss goals.
I need ongoing accountability and support in order to maintain lifestyle
changes to reach my weight management/loss goals.

2
3
4
5
6
7
8
9
10

Strongly
Disagree
-

Disagree Agree Strongly

Agree
3
6

N/A Response
-

2
1
5

6
7
3

1
1
1

9
9
9

1
-

7
4
5

2
4
4

9
9
9

Post-Health Coaching Survey Results

#

Question

Taking an active role in my own health behaviors is the most important

thing that affects my health.
I am confident I can help prevent or reduce concerns associated with my
health.
I understand my health behaviors and what causes them.
I know how to prevent issues that may negatively affect my health.
I have been able to adopt positive changes in my health behaviors that
contribute to a healthy weight.
I am confident that I can maintain a healthy weight through lifestyle
changes, even during times of stress.
By investing in my own health, I am investing in Cone Health.
Committing to health behaviors/activities is a top priority for me.
I have access to a variety of resources for health and wellness to reach my
weight management/loss goals.
I need ongoing accountability and support in order to maintain lifestyle
changes to reach my weight management/loss goals.

2
3
4
5
6
7
8
9
10

Strongly
Disagree
-

Disagree Agree Strongly

Agree
8

N/A Response
-

4
5
4

4
3
4

8
8
8

3
4

5
4
8

8
8
8