Telerecruiting Script

Good __________ (morning, afternoon)!

My name is Patrice and I am calling on behalf of Shepeard Community Blood Center.
I would like to invite you to participate in a special event for Shepeard. Do you have a few
moments?
I would like to invite you to something that is special and important to your blood center.
We are asking for a very select group of donors that have partnered with us through blood
donations in the past and would like to invite you to _________ on _________ at
_____________ for dinner (provided) and a conversation.
Focus groups open conversations
Getting feedback on operation hours for Shepeard
If cant talk Is there a better time that I can call back for a few moments?
If cant attend Well thank you so much for your time. I will keep you in mind for our next
event. Have a great day and thank you for your gifted time to Shepeard.
How was I selected?
You have donated at a center before.
We want to get your objective opinions based on donor experiences at centers.
We would truly appreciate your input.
Final question
Are you willing to partner with us and gift us with your time?
KEY WORDS:
Partnership support

sharing

willingness

Negative Experience
I am very sorry that we let you down and disappointed you.
That was never our intention.
Would it be okay if I got the director to give you a call to get the details to ensure that it doesnt
happen again?
We want to understand so that the same thing doesnt happen to someone else.
I would like to extend an apology to you.
May I give your contact information to our Community Resources Director?
Thank you for sharing that your experience did not meet your expectations.
Thank you for allowing me to share your information with our CR Director.
Your voice is valued.