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International Slide
International Slide
International Slide
International marketing is
the multinational process of planning and
executing the conception, pricing,
promotion and distribution of ideas,
goods and services to create exchanges
that satisfy individual and organization
objectives.
market.
8. Marketer is much less likely to be affected by business cycle
& political of a particular country.
International marketing
1. Many nations, many languages &
culture.
2. Transport cost influences only to
same extent.
3. Different currencies in different
countries.
4. Different political environments and
factors in different countries.
5. Markets are diverse and highly
heterogeneous.
6. There are problems of exchange
controls and tariffs and they act
as obstacles.
Continued.
7.
8.
less cost.
9.
10.
interference.
9.
7.
companies.
10.
environment.
11.
11. Uniform financial climate.
over conservatives
to widely inflationary.
To
achieve
2.
Expensing
of
profit.
4.
5.
6.
competence.
Continued.
7.
8.
9.
10.
11.
12.
Stages of Internationalization
Stages - I:
Domestic Company
Stages- II:
International Company
Stage -III:
Multinational Company
Stage -IV:
Global Company
Stage - V:
Transnational Company
1.
2.
3.
4.
Ethnocentric approach.
Polycentric approach.
Regiocentric approach.
Geocentric approach.
1. Ethnocentric approach
The domestic company normally formulates
their strategies, their product design and their
operations to words the national markets, Customers
and competitions. But, the excessive production more
than demand for the product, either due to competition
or due to change in customer preferences push the
company to export the excessive production to foreign
countries.
2. Polycentric approach
The company establishes a foreign
subsidiary company and decentralizes all the
operations and delegate decision-marking and
policy making authority to it executives.
Company appoints the key personnel from the
home country and all other vacancies are filled
by the people of the host country.
3. Regiocentric approach
The company after operating
successfully in a foreign country thinks of
exporting to the neighboring countries of the
host country, At this stage, the foreign
subsidiary considers the regional environment
(ex. Asia) for formulating policies &
strategies.
4. Geocentric approach
The entire world is just like a single country for
the company. The select the employees from the entire
globe and operate with a number of subsidiaries. The
head quarter co-ordinates the activities of the
subsidiaries. Each subsidiary functions like an
independent and autonomous company in for making
policies, strategies, product design, human resource
policies, operations etc.
Difference between
International
Trade, International Mktg. &
International Business
International trade
International Marketing
International Business
Economic Environment
International marketing is mostly and directly
influenced by the economic environment of various
countries. The economics environment change is
revolutionary after 1990. The results of these are
emergence of global markets, establishment of world
trade organization, emergence of global business
houses and global competitors rather than local
competitors.
1.
various countries.
3.
Continued.
4.
industrial economies.
5. The macro economics factors of individual
nation independently do not significantly control the
global economic out comes.
6. The contest between capitalism & communism
is over. Capitalism succeeded over communism/
socialism.
Economy System
B.
C.
D.
E.
Inflationary Trends
F.
G.
A. Economy System
Economic system is on organization of
institutions established to satisfy human needs/wants.
There are three types of economics system:
1. Capitalism,
2. Communism &
3. Mixed.
3.
4.
Continued.
5. Political Instability & unrest.
6. Exercise unemployment &
underemployment.
7. Technological backwardness.
8. Under utilization of natural resource.
9. Excessive dependency on imports etc.
Continued.
4. Early stage of industrialization.
5. Locations for production standardized /
mature products like clothing for exports.
6. Pose threat to the rest of world in labour intensive products due to cheap labour.
III-Upper-Middle-Income Countries
These countries are also known as
industrializing countries GNP per capita of
these countries ranges between U.S.$ 2,000
and 12,000.
IV-High-Income Countries
These countries are known as advanced
countries, industrialized, post industrial or
first world countries. The GNP per capita of
these countries is more than us $ 12,000.
E. Inflationary Trends
Inflationary trends in different countries
should also be scanned because of their
implications on the operations of multinational
firms. Existence of high inflation erodes the
purchasing power of consumers and reduces
their potentiality as a market segment.
Continue..
Tokyo round, ended on April 12, 1979 dealt with the non-tariff
barriers for the first time in a major way. This resulted in a number of
agreements such as:
(i) Agreement on Anti-dumping practices;
(ii) Agreement on Subsidies and Countervailing Duties;
(iii) Agreement on Import Licensing procedures;
(iv) Agreement on Technical Barriers to trade;
(v) Agreement on customs Valuation; and
(vi) Agreement on Government procurement. India has accepted the first five
agreements.
Multifibre Arrangements
Most-Favoured-Nation principle;
Non-discrimination, reciprocity and
transparency;
Protection essentially through tariff; and
Liberalisation of tariff and non-tariff
measures through multilateral
negotiations.
GATT`s Weaknesses
The developing countries are becoming increasingly aware that trade and
economic co-operation among themselves could be a powerful mechanism
to promote their economic development an d collective self-reliance. The
importance of such co-operation is enhanced of account of the current
environment of protectionism which has been seriously impeding their
export efforts. Trade preference agreements have been on e of the major
instruments for expanding trade an d economic links among developing
countries. There are already a number of such trade preference
agreements. The agreements of which India is a member are: (i) The
trade expansion and economic co-operation agreement between India,
Egypt and Yugoslavia (popularty known as the tripartite agreement), (ii)
the Bangkok agreement; and (iii) GATT protocol relating to preferential
arrangement among developing countries.
UNCTAD has had problems from its inception, which have kept
the organization from being fully effective in achieving its
objectives. Is has been dominated by two organizational
problems: the UN-type grouping which permeates most UN
agencies and the overbearing role of the Group of 77. UNCTAD`s
membership is broken down into four diverse groups, only two of
which have much in common. Thus, vested interests of each of
the major political-economic classifications create so much
friction that the rule-by-consensus method of negotiating issue
results in few concrete accomplishments.
(D)WORLD BANK
As already indicated the IMF was formed for the purpose of promoting
international monetary co-operation and a balanced growth or world
trade. Its articles of agreement came into force in December, 1945,
According to Article 1 of the IMF, the main purposes of the IMF are:
To promote international co-operation;
To facilitate the expansion and balanced growth of international trade
and to contribute there by to the promotion of organisations, and
maintenance of high levels of employment and real incomes;
To promote exchange stability, to maintain orderly exchange
arrangements among members;
Top give confidence to members by making funds available to them; and
To shorten the duration and lesson the degree of disequilibrium in the
balance of payments position of members.
Board of trade
The Board consists of 28 members including
representative from different organizations and
individuals with business standing and expertise in
the field of commerce;
The Board has powers to coop additional members;
The members of the Board hold office for two years;
and
The Board ordinarily meets twice a year and advice
the Government on matters relating to:
state Government
State Government Liaison Officers
State governments have appointed Liaison officers in charge
of export promotion, whose main function is to develop the
exports trade in the goods produced in their states, in
consonance with the policies of the Central government. The
machinery provided by the State Liaison Officers, on the one
hand, and on the other, the Honorary Export promotion Advisors
and the Regional Export Promotion Officers are particularly useful
in the solution of the problems affecting the export from these
state.
Commodity Organizations
Export Promotion Councils: EPCS are supported by financial
assistance from the central government.
Under the administrative control of ministry of commerce,
EPCS are registered as nonprofit organizations under the
companies Act or Societies Registration Act, as the case may be.
The EPCS perform both advisory and executive functions, the
councils are also the registering authorities under the import
policy for registered exporters. On being admitted to membership
the applicant is granted a Registration-cum-membership
Certificate.
Commodity Boards
Commodity Boards have been set up to help in the development
of certain commodities. The Commodity Boards deal with the entire
range of problems of production, development and marketing etc. Tea
Board has opened an office in London to promote consumption of tea.
They, too, have taken measures to promote the export to commodities
with which they are concerned. They advise the government on policy
matters, such as fixing the quotas for exports, the signing of trade
agreements with foreign countries, etc. They also undertake
promotional activities, such as participation in exhibitions and trade
fairs, sponsoring delegations, quality inspection etc. commodity
Boards, which deal with the commodities that are important from the
point of view of exports, are:
Tea Board;
Coffee Board;
Coir Board;
Central Silk Board;
All India Handicrafts and Handloom Board;
Tobacco Board;
Rubber Board: and
Spices Board.
The main activities of the IIFT include training i.e. training of personnel in
modern techniques of the international trade and research into problems
of foreign trade, commodity studies, and overseas market surveys in India.
It provides consultancy to export enterprises. It distributes market
information though foreign trade Review and foreign trade Bulletin.
Over the past twenty-six years of its existence, the Institute has
organized nearly 640 programmes with the participation of about 22,300
personnel including 780 foreign nationals, and completed over 500
research studies.
ECGC helps exporters to cover both the commercial and political risks
involved in the export trade and also possible losses in the development
of new export market. Facilities for export credit though such schemes as
packing credit guarantee, post-shipment export credit guarantee, export
finance guarantee, export production finance guarantee, export
performance guarantee and export finance guarantee (overseas lending)
are also provided.
Duplicating Methods
After the master document has been typed, the other documents
can be reproduced conveniently by using different reproduction
techniques. As these vary considerably in cost and benefits, the choice
of the technique by an individual firm will obviously depend on the
volume and the frequency of export business.
Standardized Document
The Standard Documents included in the aligned series which this
chapter presents are the Invoice, Packing List, Certificate of Origin, Bill of
landing, Shipping Order, Mate`s Receipt, Shipping Bill, port trust
Document, Marine Insurance Declaration from and Marine Insurance
Certificate. Each of these documents can be reproduced from the same
master by using the relevant mask.
Principal Documents
Export Invoice
Invoice is a document of contents. It is the exporter`s bill for goods
and forth the terms of sale. The invoice is a basic document. As a
document of contents it must fully identify the overseas shipment and
serve as a basis for the preparation of all other documents which in
greater or lesser detail reproduce information from it. The exporter
should strictly follow the requirements of the importer in regard to
invoicing. The standard document in respect of the invoice is based on
the United Nations Key Layout which has been accepted as the basis of
this document in many countries.
Packing List
This may be shown on invoice, or separately, and should contain
item by item, the contents of cases or containers or of a shipment with
its weight and description set forth in such a manner as to permit checks
of the contents by the customs on arrival at the port of destination as
well as by the recipient.
Certificate Origin
This certificate certifies the place of origin of the merchandise.
Besides the Federation of Indian Chambers of commerce and Industry,
EPCs and various other trade associations have been authorised by
government of India to issue certificate of origin. These certificates are
important in the case of shipments to countries which have preferential
rates of tariff for Indian goods.
Bills of Lading
A bill of lading is a document issued and signed by a shipping
company or its agents acknowledging that the goods mentioned in the bill
of lading have been duly received for shipment, or shipped on board a
vessel, and undertaking to deliver the goods in the like order and
condition as received, to the consignee, or his order or assignee, provided
that freight and other charges specified in the bill of lading have been duly
paid.
Shipping Order and Mate`s Receipt: When the cargo is loaded on the
ship, the commanding officer of the ship will issue a receipt called the
mate receipt for goods. The mate receipt is first handed over to the port
trust authorities so that all port dues are paid by the exporter to the port
trust. After making payment of all port dues, the merchant or the agent
will collect the mate receipt from the port-trust. The bill of lading is
prepared by the shipping agent only after the mate receipt has been
obtained.
Hipping Bill
Shipping bill is required by the customs. It is only after the shipping
bill is stamped by the customs that cargo is allowed to be carted to the
docks. The aligned shipping bill has been prepared after taking into
consideration the requirement of the custom`s public Notice No. 39
which suggests a uniform shipping bill for different categories of exports,
viz. Free goods, Dutiable goods and goods under Claim for Drawback. As
the standard A4 size paper defies accommodation of all the
informational requirements as per this Public Notice, some columns for
duty/cess and drawback particulars have been printed on the back of the
standard shipping bill. It is also not possible to accommodate all the
declarations as per the Public Notice.
GR-3 form. Those are used when exporters have obtained permission
from the RBI to retain the proceeds of their exports with agents aboard
and to utilize those proceeds for financing their imports into India.
PP form. Exports to all countries by parcel post, export when made on
value payable or cash on delivery basis should be declared on PP
Forms.
EP form. Shipments to Afghanistan and Pakistan other than by post
should be declared on EP forms.
EP-I From. Exporters who have been permitted to relation the proceeds of
their exports to Afghanistan with their agents or branches in that country
and to utilize those funds to finance their import from that country or to
make other approved types of payments, may declare their exports to
Afghanistan than by post, on EP-I forms.
VO/COD form. Exports to all countries by parcel post under arrangements
to relies the proceeds through postal channels on Value payable or
Cash on delivery is required to be completed on VO/COD Form and it
should be submitted to the postal authorities along with the parcel at the
time of dispatch thereof.
B. AUXILIARY DOCUMENTS
(1) Letter of Credit
It is a written instrument issued by the buyer`s bank,
authorizing the seller to draw in accordance with certain terms and
stipulating in a legal form that all such bills (drafts) will be honoured.
With recourse and without recourse. In the case of the recourse letter of
credit, if the buyer fails to pay the bank after a specified period, the bank
can have recourse of the exporter. There is no such provision in the
letter of credit without recourse.
Original with a certified copy of the valid actual user licence (including the
list of goods attached to the licence) on which the items applied for are
based. If the applicant is unable to produce the original licence and the list
of goods, a Photostat copy thereof will also be accepted. The Photostat
copy should be of such a size and magnitude as may easily be readable.
6. AR-4 Form
Before excisable goods are removed from the factory for export, each
consignment is required to be presented to the Central Excise Officer
having jurisdiction over the factory together with an application in form
AR-4 for claiming rebate of excise duty. When the goods have been
removed from the factory, a copy of this application together with the
goods is then presented by the exporter to the Customs Collector or other
duty authorized officer at the port who will certify that the goods have
been actually exported. On the basis of this endorsement the exporter will
claim the rebate of excise duty if he has already paid, or discharged his
obligation to that extent in case he has executed the bound.
8. Drawback Bill
When the goods have been exported Under claim for drawback, a
drawback bill is prepared in order to claim the amount. This bill is in
addition to the shipping bill and requires information about the date of
presentation of original bill of entry, number and date of the drawback
shipping bill, marks and number on the packages, description of goods,
weigh and quantity of the goods, amount of drawback, etc. It has to be
certified by the Collector of Customs that the amount of the bill does not
exceed the amount of import duty paid on the goods specified therein and
drawback has not been allowed on the same article in any previous bill.
Export Procedure
Having sent out letters and leaflets, it is necessary to be prepared
to answer in a proper manner the enquiries which will be received as a
result of these first efforts. No price lists would have been sent in the
first instance, and interested parties aboard will ask for these and also
for payment terms, and possibly for agency conditions, there will also be
requests for samples.
Documents: What are the documents required by the buyer along with
the bill of exchange (draft) to be drawn on him? These documents could
be either Master document or:
Commercial and/or consular invoice and customs invoice.
Clean on board bill of lading.
Certificate of foreign in general, or for availing GSP concessions.
Packing list.
Ermine insurance policy.
Step XI: Clearing and Forwarding Agent`s role for shipping and
Customs at the port
On receipt of the above documents, the clearing and forwarding
agent takes delivery of the consignment from the railway/road
authorities and arranges for its storage in a warehouse.
The banker sends GR-I form (duplicate copy) to the exchange control
department of the Reserve Bank of India. The triplicate copy of the form
is sent to the Reserve Bank of India of India on receipt of payment from
aboard.
The banker returns the following documents to the exporter:
Original copy of the bank certificate; and
(ii) Attested copies of the Master Document
The exporter receives payment against the above documents.
Product
Price
Place
Promotion
1. PRODUCT
A product is something both tangible and
intangible. The tangible products can be described in terms of
physical attributes like shape, dimension, components, form,
color etc. The intangible products include various services like
merchant banking, mutual funds, insurance, consultancy, air
travel etc. However, sometimes both tangible and intangible are
combined to give a total product. For example, a German
company exports turn key projects (Technology, Machinery,
expertise and service) to USA and developing countries. The
global markets must see the total products which includes
tangible and intangible.
1. Product development
2. Product life-cycle
3. Branding decisions
4. Packaging decisions
1. PRODUCT DEVELOPMENT
There are six stage of the product
development :
I.
Continued.
III.
Market Segmentation
American markets give least importance to
market segmentation in this global business. The main
purpose of the market segmentation is to satisfy the
customer needs more precisely. Market segmentation
helps to enter the foreign markets in a phased
manner. The success of Japanese in entering U.S.
market is attributed to this principle.
Product positioning
Product positioning attempts to occupy an
appealing space in a consumers mind in relation to
the space occupied by other competitive products. For
example Bisleri Mineral water in India, Mercedes-Benz
for wealthy, Maruti
Product Adoption
Product to be adopted in a foreign market must
demonstrate six factors. They are:
1. Relative advantage over existing alternatives.
2. Products cleanliness and sanitation are
accepted in rich countries.
Observism
Complexity
If the products qualities are difficult to
understand then other product has slow market
acceptance
Growth stage
During this stage, the product gains
awareness and acceptance by the customers. The
features of this stage include: fast growth in sales,
profits and competition. Market segmentation and
introduction of other models or sizes are the other
features of this stage.
Maturity
Product acceptance, sales and profits
are at the peak stage and are stabilized at this stage.
The competition is intensified at this stage profits
starts declining due to severe competition.
Extension stages
The progressive companies at this stage
introduce new models new sizes, designs etc., in order
to extend the maturity stage and/or to get another
growth stage. The extension stages are characterized
by slow growth of sales and profits.
Decline stage
Development of new product, change in the existing
product design, improving the quality etc., by the competitors
make the customers to shift from his product to the
competitors products. In addition, the new technology brings
substitute product with more value. For example, typewriters
are replaced by computer. MS Office software replaced gold
star and other languages. The stage is characterized by poor
sales, losses etc., which force the company to with draw the
product from the market.
and later import the product as they lose their export markets.
2.
5.
6.
countries.
7.
9.
12.
Stage 2: Maturity
The development of the product reaches the
peak stage even in foreign market. The product
modifies it and develops it based on tests and
preference of the customers in foreign markets. The
product exports the product even to less developed
countries in this stage.
Stage 4: Reversal
Competitive advantage of innovative or original
manufacturer disappears at this stage as producers in
many foreign countries imitate the product, develop it
further and product it at less cost. This stage also
results in product standardization and competitive
disadvantage.
(C) PRICING
PRCING DECISIONS
Thought the pricing is significant among the 4ps, it receives the
last attention in the international marketing. Prices decisions can be
studied from the following approaches:
1.
2.
Cost
3.
4.
Exchange Rates
5.
Market Share
6.
7.
Culture
8.
Purchasing Power
PRICING POLICIES
The Pricing polices of international companies
include:
1. Standard price policy
2. Two-tiered pricing
3. Market pricing
(a) Cost
Cost is the prime factor that affects the
pricing in international business. The costs include
both manufacturing cost and marketing cost. The
exporters may fix the price below the cost in a shortrun period and recover the losses incurred in the
long-run. But in the long-run, they fix the price
above the cost of production and cost of marketing.
(b) Competition
3.
Cost of production
(ii)
Producers profit
(iv)
(v)
(vi)
(vii)
(viii)
(ix)
(x)
Cost of insurance
(xi)
(xii)
(xiii)
(xiv)
(xv)
(xvi)
(xvii)
Mark-up/Margin of all other market intermediaries in the
importing country
(i)+ (xvii) =price of the consumer.
PRICE QUOTATIONS
Quotation describes several aspects of the
product to be to be sold. The Important among them
are: product specification, price, delivery time,
delivery location, time of shipment, payment terms,
terms of sales etc. Sales terms in international
business include variety of conditions. We shall now,
discuss various price quotations:
Ex-ship (EXS)