Benchmarking

Government Engineering
College,
Dahod.
Guided By : Mr.R.I.Patelsir
Makwana Tushar (080180119202)
Jani Deep P. (090180119001)
Shah Gaurav (090180119002)

What is Benchmarking ??
Benchmarking

is a continuous quality
improvement technique for products,
processes and services.

History

How

of benchmarking.

does it work ?

Need of Benchmarking
Lowering

Labor Costs

Improving

Product Quality

Increasing

Sales and Profits

How does Benchmarking apply

around us ?
1.Plan
2.Collect Data
3.Analyse
4.Adapt & Improve

What guidance is needed for benchmarking?

Do

not go on fishing expedition.

Pick a specific area you want to
improve.

Do

your homework. Study your

own procedures thoroughly.

Choose

companies to benchmark
that handle the process well.

Send

out the people who will

have to make the change, they
need to see for themselves.

Keep
Be

visits short and team small.

prepared to exchange
information.

Classification of Benchmarking

1.Internal Benchmarking
2.Competitive Benchmarking
3.Functional Benchmarking
4.Generic Benchmarking

Costs of benchmarking
1.Visit costs
2.Time costs
3.Benchmarking database costs

The Benefits of
Benchmarking

It

provides targets that have been

achieved by others.

If

ideas for improvements come

from other industries, resistance to
change will be less.

Technical

break-through can be
identified early, quality of product
increases.

Customers

requirements can be
met easily to his satisfaction.

It

helps a company to learn its

strengths and weaknesses and
those of other organizations.

Raises

peoples experience and

increases knowledge.

What are the side effects to

successful benchmarking?
1.Don't try and benchmark too many things to
begin with. Select two or three key areas, and
then gradually add others over time.
2.Don't waste time benchmarking things that are
just "nice to know". Every benchmark should
aim to improve performance in an area that
contributes to profits or customer satisfaction.
3. Be precise in defining what is to be measured.
A lack of clarity can lead o confusing an
inappropriate benchmarks
4.Test the benchmarks internally before
consulting with outside companies.

Conclusion

Thank You