TAM SY DONG

88 Beacon Street | Somerville, MA, 02143 | tamsydong@gmail.com | tamsydong.weebly.com | +1 603 275 6811
E D U C AT I O N
Saint Anselm College
Manchester, New Hampshire
Bachelor of Arts in Chemistry, Minor in Mathematics
Expected Graduation: May 2016
Honors and awards: Deans List, Presidential Full-ride Scholarship
Coursework highlights: Quantum Mechanics, Modeling Climate Change, Macroeconomics, Business Statistics, Linear Analysis,
Mathematical Statistics, Combinatorics, Quantitative Analysis, Advanced Organic Chemistry, Formal Logic
WORK EXPERIENCE
Uber Technologies Inc.
Hanoi, Vietnam
Operations and Logistics Summer Analyst
May 2015 August 2015
Designed, tested, and executed operational strategies including competitor research and fraud detection mechanism
Planned logistics for global and local marketing campaigns
Cold called and discussed partnership with 1200+ car owners
Supervised calling team; constructed supply growth dashboard, analyzed supply growth metrics to help managers make strategic
decisions
Generated market research analysis from over 50 taxi companies nationwide based on their policy, gross bookings and incentives
Managed drivers database and monitored daily operations to solve technical errors, and fraud issues
Conducted daily on-boarding and training sessions for new partners and drivers
Trained new interns on partner support and competitor research
Institute of Natural Products Chemistry
Hanoi, Vietnam
Undergraduate Researcher
June 2014 December 2014
Goal: Researched, quantified, and analyzed the relationship between the surface of natural ores and its dissolution in acid
Result: The research findings have future industrial implications for improved efficacy of solid waste treatment
Accepted for publication by the Malaysian Institute of Chemistry
Presented at the Vietnam Malaysian International Chemical Congress, VMICC 2014 (Hanoi, Vietnam)
P U B L I C AT I O N
Le, H., Nguyen, T., Dong, T., Nguyen, D. Characteristics of Surface-modified Aluminum Hydroxide, Iron Oxide and Red Mud in
Dissolution Process. Malaysian Journal of Chemistry, Vol. 17(1), 3344
LEADERSHIP EXPERIENCE
Toi 20 Twenties Non-Profit Social Enterprise
Hanoi, Vietnam & Manchester, New Hampshire
Co-founder & Associate Director
September 2013 September 2014
Recruited and set up the executive team of Toi 20, a social enterprise supporting Vietnamese youths with their social initiatives.
Three projects have been incubated from our program:
Rung oi - an educational program promoting the importance of tropical forests
Cheo 48h - a culture preservation program
IRead - a summer reading program for children
Coordinated training programs and consulted projects with program strategies and public relations up to three hours per week
Created and managed the organizations website: http://toi20.org
PROJECT
Analysis of New Hampshire River Water Quality
Manchester, New Hampshire
Community Engagement Project
October 2013 May 2014
Analyzed the river water samples for alkalinity as well as major and minor metals content using titration and inductively coupled
plasma mass spectrometry
Wrote report that interpreted the collected data and corresponding calculated results, shared with community partners including
Francestown Conservation Commission and Francestown Land Trust
PERSONAL
Languages: English (fluent), Vietnamese (native), German (beginner)
Computer Skills: SQL, Microsoft Excel, Words, Powerpoint, Adobe Photoshop
Activities: Intramural Soccer Team, Chemistry Club, Vietnamese Student Association
Interests: Backpacking, Photography