Robinson et al.

(2004) state that neither commitment nor OCB reflect sufficiently two
aspects of engagement-its
two-way nature, and the extent to which engaged employees are expected to have an
element of business
awareness, even though it appears that engagement overlaps with the two concepts.
Rafferty et al (2005) also
distinguish employee engagement and the two prior concepts- Commitment and OCB, on
the ground that
engagement clearly demonstrates that it is a two-way mutual process between the
employee and the
organization.