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1. What is a business report?

Organisations need accurate, timely, objective and concise information to make


effective decisions. One way they can obtain such information is from a business
report. This document can be defined as an organised presentation of information
to a specific audience for the purpose of helping an organisation achieve an
objective (Bowman & Branchaw, 1988, p. 12).
While business reports share similar characteristics, they also need to be
customised for their particular purpose. An informal report may be a brief summary
while longer reports follow a more complex and formal structure.
Informal reports may feature:

letter or memo format minimal use of headings and visual aids


personal pronouns and contractions a length from a few paragraphs up to
five pages content primarily for internal audiences
More formal reports however tend to have:

a more standard format organised into separate sections


front and
back matter (sections) along with the body of the report a greater number of
headings (including subheadings) and visual aids third person pronouns and no
contractions or slang
a length from five pages to several hundred
content designed for internal and/or external audiences

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