Joshua Rhoads

590 Lower Landing Road Apt 49F

Blackwood, N.J. 08012

(856) 227-0980
joshrhoads925@yahoo.com

Profile:
Passionate student studying hotel management and seeking an entry-level hospitality position.
Theory and application in food & beverage operations and general hospitality.
Education:
The Restaurant School at Walnut Hill College
Associate Degree: Hotel Management
Highland Regional High School

Philadelphia, PA
9/2015 - Present
Blackwood, NJ
Graduate - 2015

Work Experience
Restaurant Operations (Unpaid, Course Requirement)
Philadelphia, PA
Server, Busser, Cook
9/2015 - Present
Demonstration of upscale steps of service for 3-course dining operations.
Arbys
Deptford, NJ
Prep, Cashier
9/2015 - Present
Prepare food for service using company standards.
Experience handling cash transactions, credit/debit receipts, and maintaining a cash
drawer.
Professional Skills & Knowledge
Hospitality Knowledge
Studying restaurant operations and management, including table service, liquor control,
cost-control and food handling safety.
Studying front office operations including security, reservation, registration, guest
services, and conflict resolution theory.
Customer Service
Knowledge and application of kind and generous customer service skills. Possess a
professional attitude.
Demonstration of good communication with guests in face-to-face and telephone settings.
Computer Software
Applied use of Windows-based programs including Microsoft Word, Excel, PowerPoint,
and Publisher.
Experience in utilizing online resources for guest services, such as map searches and
directions.
Time Management & Organizational Skills
Ability to organize work space for a professional appearance and better work flow.
Capable of timing work flow for customer orders and event setup and breakdown.
Front desk agent doorperson bellperson valet security waiter server busperson pbx
operator houseman