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    The customer purchased a television from the store for €280 on May 24th, but the next day the screen froze and it stopped working. As the television is clearly not of merchantable quality, the customer is requesting that the store supply a new television that works properly. The letter includes proof of purchase and contact details in case the store has any queries about the complaint.

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    The customer purchased a television from the store for €280 on May 24th, but the next day the screen froze and it stopped working. As the television is clearly not of merchantable quality, the customer is requesting that the store supply a new television that works properly. The letter includes proof of purchase and contact details in case the store has any queries about the complaint.

    Copyright:

    © All Rights Reserved
    Download as PDF, TXT or read online from Scribd
    Flag for inappropriate content
    Download as pdf or txt
    88 views1 page

    Letter of Complaint

    Uploaded by

    api-314613920
    The customer purchased a television from the store for €280 on May 24th, but the next day the screen froze and it stopped working. As the television is clearly not of merchantable quality, the customer is requesting that the store supply a new television that works properly. The letter includes proof of purchase and contact details in case the store has any queries about the complaint.

    Copyright:

    © All Rights Reserved
    Download as PDF, TXT or read online from Scribd
    Flag for inappropriate content
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    Letter of Complaint

    Quay Lane,

    Main St.,
    Enniscorthy,
    Co. Wexford.

    Wexford.

    27th May 2010


    Re: Television Purchase Complaint
    Dear Sir/Madam
    On the 24th May, I purchased a television in your shop for 280.
    While using the television the next day, the screen froze and
    the television has not worked since.
    I am unable to solve the problem, as clearly the television is not
    of merchantable quality. I would appreciate if you would supply
    me with a perfectly working new television.
    I enclose a copy of my receipt as proof of purchase.
    Should you have any queries, please do not hesitate to contact me.
    Yours faithfully,

    Shane Irwin

    Checklist for Letter


    Letter layout
    Paragraphs!

    Replacement, Repair

    State the problem

    Refund

    Ask for redress


    Mention proof of purchase
    Signature

    "Mindmapperz"
    Moyne Community School 2011

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