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Veronica Schroeder

4925 W 106th St
Oak Lawn, IL 60453
(708) 268-0038
veronicamschroeder@lewisu.edu

EDUCATION
Bachelor of Science
Expected: May 2016
Lewis University, Romeoville, IL
4.0

GPA: 3.1 /

Major: Business Administration

EXPERIENCE
Walgreens, Orland Park, IL - Certified Senior Pharmacy
Technician
August 2012 - PRESENT

Bill and manage multiple insurance issues


Handle protected health information
Resolve patient complaints to ensure quality and
satisfaction
Assist manager in training and oversee new
technicians
Divide responsibilities to technicians throughout the
day to ensure workflow

Hallmark, Palos Heights, IL - Customer Service


Representative
August 2008 - January 2013

Work the registers and answer phones to submit


orders
Track inventory and assisted customers

ACTIVITIES
Member, American Marketing Association, 2014 Present
Service Learning Project, Warren-Sharpe Community
Center

Create a business plan to help jumpstart


the company
Volunteer Service, Share Your Soles
Girl Scout, 2000-2013

SKILLS
Proficient in Microsoft Word, PowerPoint, Excel, Publisher
Fast learner and lead many projects at work
References available upon request.

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