Scribd Logo
Upload

Welcome to Scribd!

  • AstroTCO 1524093911

    Uploaded by

    nurain
    18 views1 page
    This document is a technical complaint order form documenting a request for a subscriber relocation. It provides details of the subscriber such as their name, address, and contact information. It documents the request for a non-chargeable relocation from the subscriber's old address in Kota Damansara to a new address in Shah Alam. An appointment is scheduled for the relocation work to be completed within 3 to 7 days. The form tracks the installer and service personnel details, cost, and customer acceptance of the completed relocation work.

    Original Description:

    exam

    Original Title

    AstroTCO_1524093911

    Copyright

    © © All Rights Reserved

    Available Formats

    XLS, PDF, TXT or read online from Scribd

    Did you find this document useful?

    Is this content inappropriate?

    Report this Document
    This document is a technical complaint order form documenting a request for a subscriber relocation. It provides details of the subscriber such as their name, address, and contact information. It documents the request for a non-chargeable relocation from the subscriber's old address in Kota Damansara to a new address in Shah Alam. An appointment is scheduled for the relocation work to be completed within 3 to 7 days. The form tracks the installer and service personnel details, cost, and customer acceptance of the completed relocation work.

    Copyright:

    © All Rights Reserved
    Download as XLS, PDF, TXT or read online from Scribd
    Flag for inappropriate content
    Download as xls, pdf, or txt
    18 views1 page

    AstroTCO 1524093911

    Uploaded by

    nurain
    This document is a technical complaint order form documenting a request for a subscriber relocation. It provides details of the subscriber such as their name, address, and contact information. It documents the request for a non-chargeable relocation from the subscriber's old address in Kota Damansara to a new address in Shah Alam. An appointment is scheduled for the relocation work to be completed within 3 to 7 days. The form tracks the installer and service personnel details, cost, and customer acceptance of the completed relocation work.

    Copyright:

    © All Rights Reserved
    Download as XLS, PDF, TXT or read online from Scribd
    Flag for inappropriate content
    Download as xls, pdf, or txt
    of 1

    MEASAT BROADCAST NETWORK SYSTEM SDN. BHD.

    Trouble Ticket No:

    Technical Complaint Order


    SUBSCRIBER'S DETAILS
    Name:
    MOHAMMAD SHAHRIL BIN NORDIN
    Alternate Contact Name:

    1524093911

    Account Number:
    90810338
    Alternate Contact No 1

    Address:
    APART PALMA PUTERI
    BLOK B,NO 513
    JLN CECAWI 6/6
    KOTA DAMANSARA
    47810,Petaling Jaya,SEL

    Telephone Number
    (H): 00000000000
    Zipcode:

    Installation Date & Time:


    4/12/2013 16:50

    (HP): 123502952

    (O):

    Preferred Date & Time to Call:

    47810

    4/22/2015 19:03

    Topic

    Category

    Sub Category

    Relocation

    RELOCATION-DEINSTALL&REINSTA

    NON CHARGABLE RELOCATION - P

    Status:

    DMT Serial Number:

    Smart Card Serial Number:

    Installation Warranty

    PDWN1213043539

    11077479464

    TAT Expiry Date & Time:

    System Type:

    TCO DETAILS
    Case Create Date & Time:

    Appointment Date & Time:

    4/22/2015 19:03

    4/23/2015 17:00

    TT Title:

    DMT Settings: (Signal Strength & BER reading)

    SDU

    R HD INS (B1) SELANGOR


    On Screen Massage

    DMT Front Panel Display:

    Remarks:
    CLR: SUB
    IC: 840101065383
    CTC: 0123502952
    SUB REQ RELOCATION
    FOC DUE TO BYOND
    OLD ADD:
    APART PALMA PUTERI BLOK B,NO 513 JLN CECAWI 6/6 KOTA DAMANSARA 47810,Petaling Jaya,SEL
    NEW ADD:
    NO 25 JLN ELEKTRON U16/79 DENAI ALAM 40160 SHAH ALAM
    TAT 3/7 DAYS

    SERVICE PARTNER / INSTALLER DETAILS


    Resolution Category 1

    Resolution Type 1

    Resolution Category 2

    Resolution Type 2

    Date & Time Attended:

    Installer Name:
    AHMAD MOHSEIN BIN
    ROSELY

    Resolution Category 3

    Resolution Type 3

    Service Personnel Code:

    Installer Code:

    Resolution Category 4

    Resolution Type 4

    Service Personnel Name:

    Installer Fax Number:


    0

    Cost:

    Receipt Number:

    Service Personnel Phone No:

    Installer Phone Number:


    0

    Remarks:

    Authorized Personnel Signature:

    CUSTOMER ACCEPTANCE
    I am satisfied and hereby accept the services provided by the Service Personnel.
    Name:
    IC Number:

    Signature:

    You might also like