Hewlett Packard has several core competencies that drive its business, including a broad portfolio of products and services, innovation in technology, and research and development capabilities. It delivers value to customers through useful, innovative products that represent technological advancements and allows customers to work more efficiently. HP's culture emphasizes trust, open communication, employee development, teamwork and entrepreneurship, all of which enable it to deliver on its customer value proposition and shared values of focusing on customers, individuals, achievement, teamwork, results, innovation and integrity.
Hewlett Packard has several core competencies that drive its business, including a broad portfolio of products and services, innovation in technology, and research and development capabilities. It delivers value to customers through useful, innovative products that represent technological advancements and allows customers to work more efficiently. HP's culture emphasizes trust, open communication, employee development, teamwork and entrepreneurship, all of which enable it to deliver on its customer value proposition and shared values of focusing on customers, individuals, achievement, teamwork, results, innovation and integrity.
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Hewlett Packard has several core competencies that drive its business, including a broad portfolio of products and services, innovation in technology, and research and development capabilities. It delivers value to customers through useful, innovative products that represent technological advancements and allows customers to work more efficiently. HP's culture emphasizes trust, open communication, employee development, teamwork and entrepreneurship, all of which enable it to deliver on its customer value proposition and shared values of focusing on customers, individuals, achievement, teamwork, results, innovation and integrity.
Copyright:
Attribution Non-Commercial (BY-NC)
Available Formats
Download as PPTX, PDF, TXT or read online from Scribd
Core Competencies • broad portfolio of products and services, • innovation technology, • research and development capabilities, • availability of products directly from HP or through HP channel partners Drivers of Core Competencies • trust in people & individual responsibility, • decentralization & open communication, • continual employee development and education • joint problem solving & emphasis on team work • entrepreneurial culture • focus on contributions to science, industry & society Customer Value Proposition • Products, services and solutions which combine usefulness, innovation and new technology. • HP strives to deliver products that represent true advancement. • HP always looks for more efficient ways to serve its customers. • HP achieves results faster than its competitors. • HP delivers products of the highest quality and having lasting value. Synergies • The key drivers of core competencies of HP have always enabled it to deliver the customer value proposition. HP wants its customers to be constantly looking for newer and better ways to do their work. This synergy is truly reflected in the company’s shared values. HP’s shared values • Passion for customers • Trust and respect for individuals • Focus on achievement and contribution • Achieve common objectives through teamwork • Achieve results with speed and agility • Encourage flexibility and meaningful innovation • Conduct business with uncompromising integrity