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    Replies To A Complaint Letter

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    frankmichael7
    The Nike store manager acknowledges receiving a complaint letter about a mistaken shipment of the wrong futsal shoes. As compensation, they will send a replacement new pair of the correct shoes along with a 20% discount on future purchases, which will automatically apply based on keeping a record of the complaint letter on file. The customer is invited to contact customer service if further assistance is needed.

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    Replies To A Complaint Letter

    Uploaded by

    frankmichael7
    467 views1 page
    The Nike store manager acknowledges receiving a complaint letter about a mistaken shipment of the wrong futsal shoes. As compensation, they will send a replacement new pair of the correct shoes along with a 20% discount on future purchases, which will automatically apply based on keeping a record of the complaint letter on file. The customer is invited to contact customer service if further assistance is needed.

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    Replies to a Complaint Letter

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    The Nike store manager acknowledges receiving a complaint letter about a mistaken shipment of the wrong futsal shoes. As compensation, they will send a replacement new pair of the correct shoes along with a 20% discount on future purchases, which will automatically apply based on keeping a record of the complaint letter on file. The customer is invited to contact customer service if further assistance is needed.

    Copyright:

    © All Rights Reserved
    Download as DOCX, PDF, TXT or read online from Scribd
    Flag for inappropriate content
    Download as docx, pdf, or txt
    467 views1 page

    Replies To A Complaint Letter

    Uploaded by

    frankmichael7
    The Nike store manager acknowledges receiving a complaint letter about a mistaken shipment of the wrong futsal shoes. As compensation, they will send a replacement new pair of the correct shoes along with a 20% discount on future purchases, which will automatically apply based on keeping a record of the complaint letter on file. The customer is invited to contact customer service if further assistance is needed.

    Copyright:

    © All Rights Reserved
    Download as DOCX, PDF, TXT or read online from Scribd
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    Download as docx, pdf, or txt
    of 1

    NIKE STORE INDONESIA

    JENDERAL SUDIRMAN STREET


    CENTRAL JAKARTA
    INDONESIA
    March 17th, 2016
    Mr. Frank Michael Kumala
    Voetball Shoes Sport
    Senjata Street 90 No. 78
    Tanah Abang
    Jakarta
    Dear Sir,
    The complaint letter that you sent had been received on Wednesday, 16th of March 2016. We
    have checked the futsal shoes that you sent back to us. The futsal shoes that we sent to you were
    wrong. Our employee had mistaken to put the right shoes into your package.
    As a replacement we will send to you another new pair of futsal shoes and a 20% discount for
    any products on your next purchase. Your complaint letter will be saved in our files and you will
    get 20% discount on your next purchase automatically.
    If we can be of further assistance, please file your query through our customer service at the
    telephone number noted on your billing statement. We are really sorry for this inconvenience.

    Yours sincerely,

    LEONIDAS
    Leonidas
    Nike Store Manager

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