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Groups & Teams

Compiled
by

Prof. Rajiv Kumar


IIM Calcutta

Basics
Interdependence
Formal or informal

Five-Stage Model

Punctuated Equilibrium
Model

Building Teams
Selecting people:
Team Roles
Match in personality

Two or More Heads Better than One?


Social loafing
Cohesion may not lead to
productivity
Conformity
Groupthink

Groupthink
When does groupthink happen?
A very cohesive group is deeply involved in solving
some problem
Group members strive for unanimous decisions and,
They fail to realistically appraise many alternatives

Factors that lead to groupthink:


We are morally superior
We are not vulnerable
People who oppose us are evil and weak
We are under threat
Dissent is not tolerated

Leading Teams
Two critical factors:
Developing credibility and influence
Establishing a motivating vision and
goals

Developing Credibility

Demonstrating integrity
Being clear and consistent
Creating positive energy
Using one-sided and two-sided
arguments appropriately
Encouraging team members to help
them personally improve
Sharing information

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