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1449 stahl st San jose Ca, 95122

cell: 408-7125783
email: zapien88@yahoo.com 



 

System Analyst - Quality Assurance Analyst - Inventory Controller

Technical Operations Liaison - Tech for install of dish tv 



Worked as Tech for comcast install of Hdtv internet , Direct tv install of dish and cable run, use of bird dog with an
outstanding track record in the field of customer service. 




Microsoft Office Suite -XP,Vista , upgrade of computer systems. 

   

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disconnect Tech

collactions of payments ,pick up of dvr,HD modems

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Managed daily install of cable Tv internet service

Maintained records of all jobs done each day and all Dvr ,HD box and internet modems

Audited manufacturing number on all boxs when picked up then log on forms.


 
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2,2009 to 8,2009

Gathered all pertinent products needed for day by day running of busineess.

shipping, receiving and assembly stock departments as needed.

Liaison between food service and tech dept , at Cisco systems.

Communicated with engineering groups, finance department and senior management on daily departmental
operations

Trained regular and new employees

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2,2008 to 1,2009

received dishs inventory and processed in database and ready to install for customers

Trained regular and supplemental employees

Conducted safety audits make sure all systems worked fine and was safe.

Prepared dish to point to location in the sky so customer will get good picture on tv. fish cable when needed

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Will be taking collage classes this 2010 for information systems and business / Have my
Jones/NTCI Cert for intall of cable and wiring.