DFD3.

Receiving Function at Globe Appliances

Globe Appliances is involved in the marketing of household
products, such as microwave ovens, food processors, cooking
ranges, mixers, juicers, and various other electrical and nonelectrical appliances. For the past few months, there have
been complaints from various departments about the inefficient
handling of receiving of products by the warehouse. A
consultant is hired to assess the situation and to provide some
suggestions for improvement. Following is a description from
the warehouse manager on the functioning of his department.
A clerk at the warehouse receives copies of the purchase
orders (P.O.s) mailed to the suppliers. The clerk sorts all the
P.O.s by date and places them in the P.O. file pending receipt
of the goods. The suppliers deliver the ordered products along
with packing slips (P.S.s) to the warehouse. The receiving
clerk checks the P.S. for P.O. numbers and takes out the
corresponding P.O.s from the P.O. file. She then compares
the products received to the products ordered for any
discrepancy. If the goods are damaged or are not of the
quality specified in the P.O.s, they are sent back to the
supplier with the P.S. and a rejection letter explaining the
reason. Otherwise, the P.O. and the P.S. are used to prepare
a receiver describing the discrepancies in terms of quantities
or delivery dates
The P.O., the P.S., and the receiver are sent to another clerk
who updates the inventory file. The receivers, P.O.s, and P.S.s
are then sent to the purchasing department for further
processing.
Task: Draw DFD (Context Diagram and Level-0 and Level-1
DFDs) to help understanding the flow of information in the
Globe Appliances warehouse.