RE: Smith Insurance MAPFRE Issues

Ronald Santo

to: Amanda Banfill

From:

Ronald Santo/cgi

To:

Amanda Banfill/cgi@cgi

History:

07/29/2015 03:52 PM

This message has been replied to and forwarded.

Thanks Amanda for your quick responses on these, The full pay increase premium is a glitch in the
Middleoak Transfer and is a capping issue, the transfer team has put a patch in place and this should take
care of those moving forward. You can scratch that one off the list.. Denise will send me info for the other
tomorrow and I will send to you...Ron
Ronald J. Santo
Business Development Representative, Sr
211 Main Street, Webster, MA 01570
Phone | 508.943.9000 Ext. 14459 | Cell | 860.463.2684
Email | rsanto@mapfreusa.com | www.commerceinsurance.com

Amanda Banfill
From:
To:
Date:
Subject:

No problem, Ron...we have no record of the Full...

07/29/2015 03:26:16 PM

Amanda Banfill/cgi
Ronald Santo/cgi@CGI,
07/29/2015 03:26 PM
RE: Smith Insurance MAPFRE Issues

No problem, Ron...we have no record of the Full Pay increasing premium issue- doesn't mean that it was
not reported just that it wasn't reported by IT. I look forward to receiving the docs and resolving these
issues!
Thank you,

Amanda Lee Banfill, API, AINS

Agency Interface Training & Support Rep II
Insurance Operations
11 Gore Road Webster, MA 01570
Phone |CIC: 800.286.1000
ACIC: 866.776.4222
Email | ABanfill@mapfreusa.com | Fax | 508.671.2215 | www.mapfreinsurance.com

Ronald Santo
Hi Amanda, I will get examples from Denise reg...
Amanda Banfill
Hi Denise, Regarding the policies with PO Box's...
"Denise Gregory, ACSR"
From: abanfill@mapfreusa.com [mailto:a...

07/29/2015 03:14:04 PM
07/29/2015 02:54:47 PM
07/29/2015 01:14:32 PM