WEBSTER FIRST FEDERAL

CREDIT UNION: Emergency

Plan

By: Amanda Moquin, Cam Adams, Matt McEvilly

ABOUT THE BANK

On January 20, 1928, a handful of men wishing to provide deposit and loan services to
their community founded Webster First Credit Union.

Located 16 Airport Road, Dudley MA

WHAT BANK HAD

Basic alarms
Manager on duty
Basic computer software
Currently in the process of creating an active shooter plan, but
nothing is set in stone yet

WHAT BANK DIDNT HAVE

No neighboring businesses besides local police and fire
No list of critical operations, staff and procedures needed to recover from a
disaster
Not another accessible location
No evacuation plan
No shelter in place plan
No planned out way to communicate with co-workers
Didnt know the locations of stored records, cyber security
No employee emergency contact information list

CHALLENGES BANKS FACE

Expertise
Manpower
Technology
Meeting compliance

POSSIBLE DISASTERS

Hurricanes

Tornadoes

Sever weather

Snow and Rain

Cyber attacks

Active Shooter

Power outages/ Blackouts

WHAT TO DO

Realize the location they are in

Train emergency response teams annually

Have a central database

Implement a security platform

Organize teams and rolls

first aiders, fire marshals, stair wardens or customized roles defined by the facility

Have the ability to push out mass notifications

SHELTER IN PLACE PLAN

Practice procedures and alarms once a year

Location at ParknShop

EVACUATION PLAN

Assign roles and operations

Make sure there are evacuation plans are posted

Gather in Big Lots parking lot

Alarm systems

Cop Sync

Practice once a year

SUGGESTED CONTRACTORS
Snow Removal: EGC Commercial Snow Services Inc.
EGC Commercial Snow Service of Dudley, MA offers snow plowing and snow
removal service to retirement homes, shopping plazas, and retail locations
throughout Dudley, Webster, Oxford, and the Auburn areas.

SUGGESTED CONTRACTORS

Landscaping: Suburban Landscaping Inc.

Go with the pros at Suburban Landscaping Inc. when you are in need of outstanding
residential and commercial landscaping services. Our business is based in Dudley,
Massachusetts. We have been in business for 20 years, and we have more than 25 years of
industry experience.

RECOMENDATIONS

Create an active shooter plan that is set in stone

Update cyber security

Practice plans

Find alternate locations

ParknShop

Big Lots

Webster First (Webster Branch)

Think about mitigation, national preparedness, communication and

recovery